Ford Ecosport Complaints

1,865 consumer complaints on file.

#11561652December 23, 2023
ENGINE, UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
My car first came on with a check engine light at 53,000 miles. Got it coded that the car prompted and it was reading P015B which indicates bank 1 sensor 1 of O2 sensors experiencing a lean to rich response issue. I scheduled an appointment with a mechanic to have it looked at. It drove fine for 24 hours. The next day my car started to run rough and the oil light came on as well with an error message reporting low oil pressure. I recently got an oil change done a week prior. I did take the car back to where I got the oil change. The company did not find any issues with the oil change but proceeded to change it anyway again. They advised me at that point to not drive the car till diagnosed at a dealership. At this point I have had the car towed to a local dealership. I am told over the phone that it may be due to a know issue with my car of a bad oil pump and could risk blowing the engine. I am awaiting further diagnosis after the holidays.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561539December 22, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact stated while driving approximately 70 MPH, the low oil pressure warning light illuminated. The contact stated that the vehicle lost motive power and decelerated to 25 MPH. The contact arrived at her destination and later drove the vehicle to a dealer. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the belt on the oil pump had fractured and there were metal fragments inside the engine block. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The failure mileage was approximately 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561540December 22, 2023
ENGINE, POWER TRAIN
I was driving on Interstate 10 between Casa Grande and Tucson at around 81 mph, and pushed on the accelerator a bit more to get in front of a car when the warning indicator turned on. It said "Low Engine Oil Pressure". Immediately the car lost all acceleration while I was in the left lane. I had to immediately turn on my hazard lights and get to the right lane, while slowly losing speed. I did not feel safe pulling onto the shoulder and there was an exit about a mile away from where it all started so we essentially were cruising, losing speed, to the exit. We pulled into a gas station parking lot while we figured what was going on. This happened while I was driving in the left lane of a 3 lane interstate with a speed limit of 75mph. I believe that our safety was put into risk because of the nature of the location where it happened and how everyone else was going over 75mph while we were trying to get off the freeway safely. After many tows and having to go back to phoenix, we took it to Chapman Ford in Scottsdale. The oil pump belt snapped, causing the engine to run without oil, and damaging the engine to the point where the dealership says it needs to be replaced. The engine sounds different now and there is rattling present. The Service department quotes the replacement at over $7,000 and the car is just outside the powertrain warranty. No support from Ford Corporate as of now when this is being typed. We do not have the money to get the engine replaced at the moment without having to get a loan. There were no warning lights on prior to this happening, and the car has been maintained well. No symptoms either. The problem has been confirmed by the dealer due to the fact that they are recommending an engine replacement. The car is currently at the dealership in Scottsdale. **** Form is not letting me upload files, I am willing to upload some files to help yall with this****
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561239December 21, 2023
ENGINE, UNKNOWN OR OTHER
The oil pump went out and ruined the motor. The low engine oil pressure alarm didn't go off until after the car quit. Had it towed to the dealership. They've had it for 2 months. Waiting on them to call for me to pick it up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561321December 21, 2023
ENGINE
The contact owns a 2019 Ford EcoSport. The contact stated that while his wife was driving at an undisclosed speed, the check engine warning light and low oil pressure warning light illuminated. The contact stated that an abnormally loud sound coming from the engine compartment. The contact's wife described the noise as a metal-on-metal grinding. Additionally, the vehicle was shaking erratically. The vehicle was towed to the dealer where it was diagnosed with catastrophic engine failure and that the engine needed to be replaced. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 81,111.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561375December 21, 2023
ENGINE
My daughter was driving on the highway and her oil light warning came on, followed by her car suddenly not allowing her to accelerate. This was followed by her check engine light coming on. She was able to make it to a Ford dealership in Lubbock, where they told her she needs a new engine. She seems to be one of many with similar issues. The vehicle has just over 80k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561381December 21, 2023
ENGINE
oil pump failure and now motor failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561042December 20, 2023
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Car went into limp mode then shut off while driving. Towed to mechanic, who tried to fix the codes that popped up. After fixing the codes, still didn’t turn on. Towed it to ford, it’s still there. They have told me it’s the oil pump and that it fell off. They have also said it just happens with these cars. They are waiting on one last test to confirm, but have told me I need a new engine, and there was nothing I could do to prevent this, that I was lucky to get to 72k miles, as other cars oil pumps fell off at 50k.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561048December 20, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact stated while driving 55 MPH, there was an abnormal dinging sound detected. The contact stated that the engine had seized. The low-oil pressure message was displayed. The driver pulled over, checked underneath the hood, and noticed there was an oil leak. The vehicle was towed to an independent mechanic, who informed her that the failure was due to the engine oil pressure and the web belt blower motor. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and offered a buyback. The contact stated that the failure was related to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The failure mileage was approximately 73,247.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560953December 19, 2023
ENGINE
The contact owns a 2019 Ford EcoSport. The contact stated while driving approximately 80 MPH, the engine made an abnormally loud pop, and smoke came up from underneath the hood. The vehicle then lost motive power. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to an independent mechanic and was diagnosed, and it was determined that the engine needed to be replaced. The vehicle was then towed to the dealer, where it was diagnosed that the piston had exploded, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560684December 18, 2023
ENGINE AND ENGINE COOLING
The contact's daughter owns a 2018 Ford EcoSport. The contact stated while driving at undisclosed speeds, the vehicle stalled. There was an abnormal sound detected before the failure occurred. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was recommended that the engine and the oil pump needed to be replaced. The mechanic informed the contact that the vehicle was not covered under warranty. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560777December 18, 2023
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
While driving, a warning came on my dashboard that I was unfamiliar with as it had never come up before. It informed me my oil pressure was low. I called someone familiar with cars and they told me I may need an oil change. As there were no gas stations near where I exited, I continued to my destination another ten minutes from when the warning came on during which my car began making a rattling/grinding sound. Additionally, my became nearly impossible to accelerate and took about 30 seconds longer than it usually would to reach a specific speed. I parked, and when someone arrived with oil for me, we discovered the oil level was not low based on the dip stick nor was it leaking. This is when we began to suspect that the oil pump had failed. Upon further investigation, this seems to be a common issue with my type of car as there is a current investigation through this organization into 2018 Ford EcoSports and oil pump failure. In order to prevent further damage, I had it towed to my local Ford dealer who inspected my car and informed me my car had experienced catastrophic engine failure and it would cost $7,000 to replace. My car only has 58,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560795December 18, 2023
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
Driving around town and the low oil pressure warning come on the dash and the vehicle had loss of power. The vehicle was parked the oil was full and oil changed was done 2 weeks earlier. No the vehicle sounds load.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560802December 18, 2023
ENGINE, UNKNOWN OR OTHER
I have a 2018 Ford economy sport. I frequently took good care of this car . I changed the oil regularly. A out 3 weeks ago I was driving my car and the oil pressure light appeared on my car after I just got it fixed. Shortly thereafter the engine went out and left me stranded with no car . I had to come up with $7000 to replace install new engine. I tried to get warranty dept with Ford to fix my car the decl8ned over reasons that have nothing to do with the car engine going. I called the car dealership Matthew's Motors in Wilmington North Carolina and they offered no help . Prior to this fiasco one of my coils blew in the engine. I was stranded 3 days in Virginia. I replaced the coils put new sparkplugs and parts over 600 in repairs. The car ran good for a bit then 3 weeks later no car stranded. I only had the car for 2 and a half years and owe 18,000 on it still. No one wants to help me and I'm frustrated. I took care of the car . Can u please help me
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560794December 18, 2023
ENGINE, POWER TRAIN
Sudden loss of engine power and the loss of oil pressure indicator came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560685December 18, 2023
ENGINE, POWER TRAIN
A low engine oil pressure notification popped up on my screen while driving on the interstate and then my car slowly stopped letting me accelerate over 65 mph. I had to get to the nearest exist because the car felt as if it was losing power. The car is now at a dealership waiting to be checked out. Nothing showed before this message and it came suddenly on Tuesday 12.12.23
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560390December 15, 2023
ENGINE
Low engine oil pressure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560254December 15, 2023
ENGINE, UNKNOWN OR OTHER
Low engine oil pressure light came on and engine clanking noises occurred while I was traveling on the interstate. I immediately pulled the vehicle over to a safe location. Vehicle was towed to local Ford Dealership Service Center. Was told by the service manager that Ford has been having issue with oil pump not sending oil to the engine and that I would likely need a new engine. Due to backlog of service requests, Ford has not inspected my vehicle to verify the specific issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560281December 15, 2023
ENGINE
Was driving down two lane road and all of a sudden oil pressure light came on car started shaking and I was close by a truck stop, pulled in and checked oil, it was fine but the engine seemed real hot, so I knew something was really bad. So called my mother and she came and picked me up after I contacted tow truck to have it towed to Harrisburg Illinois at Jim Hayes where I purchased it on 03/15/2021 and paid the $2,424.00 extended warranty. Yesterday on 12/14/2023 we drove to dealer and was informed it needed new motor. And that we would be refunded the 250.00 dollar tow bill and will only have to pay the 100.00 deductible to have the new motor put in. Plus if they don`t have a loner car come in today 12/15/2023 the warranty will rent us a vehicle and have it delivered to us today since I live some 53 miles away. I am in total shock by all the complaints on here where all these people are having the same problem and people paying out of pocket $8,000 to $9,000 dollars for the same problem, so how long will the next motor last if the company doesn`t correct the defect in these motors????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560072December 14, 2023
ENGINE, UNKNOWN OR OTHER
My husband was driving when both the oil light and the engine light came on. He lost power. Thankfully he was on a road with no traffic.The oil pump is not working. The engine needs to be replaced only after 3 years. Took it to the dealership, they told him that the engine would need to be replaced. He was then told he could drive it back home, he was in a different county than what we live. We took it to a non dealership shop and they told us the same thing. Called Ford, they told me there was nothing that they could do. I have $12,549 left to pay so a trade in is out of the question. Please help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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