Ford Ecosport Complaints

1,865 consumer complaints on file.

#11557368November 29, 2023
ENGINE, UNKNOWN OR OTHER
I bought my car brand new Ford ecosport. Car was running good until couple of weeks ago. My engine broke down in middle of high way 15 and 805 free way in California. Oil pressures which I tow the car to mechanic that night. The mechanic called me the next day and told me and said oil pump issues which led to break engine. I called and went to Ford dealer they won't work with me. My car is 74k miles which is they told is out warranty. My issue is the car has major mechanical issues. I didn't any warning signs before ford broke down. I would like to file complaint. So please let me know what I need to do . There is over 95 complaint with the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557391November 29, 2023
ENGINE
As I was driving on a busy highway my eco sport started reducing speed then it cut out in the center of 696 causing a great safety concern. The tow truck driver was called and forced to have to stop traffic in order to get me to safety for my car to be towed . After contacting Ford they said it was nothing they could do for me far as covering any expenses due to my warranty being up .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557441November 29, 2023
ENGINE
Low oil pressure light came on. Pulled over right away. No rough idle or any odd noises. Had it towed to the ford dealership. Was told it was an oil pump retention belt that broke and the engine had no compression. The belt pieces were found in oil. Was told the engine had catastrophic failure due to the belt breaking. And would need to replace the whole engine. The car is a 2019 and only had 70000 miles on it. 10000 miles out of warranty. So I would have to pay for the entire thing. Ford would not take any responsibility. Called the ford costumer service assistance and was told no recalls were put out for that. I know there is a NHTSA investigation going on so I wanted to add my name to the list of people this has happened to.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557474November 29, 2023
ENGINE, ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PUMP
This model of the Ford Ecosport needs to be recalled due to a faulty engine. My engine had to be replaced at 70k miles because of a design flaw. As I was driving, the car indicated low oil pressure and stopped accelerating. The engine had to be completely replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557560November 29, 2023
ENGINE
I was driving down the highway and a warning light came on “low oil pressure” and I lost complete power and had to pull over along side the road and have my car towed. Once it got to the mechanic shop he said my timing belt shredded and is in my oil and the belt tensioner came off and now my motor/turbo is ruined. He’s been in contact with all of the local ford dealers and we were told this is a common problem with my cars year but I was not aware of this. I am due to have my first child any day now and I can not afford $3000(+) and some of the parts are on backorder per the ford dealership and I have no transportation. I’ve included a few photos that the mechanic sent to me for this report. I can get more if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557160November 28, 2023
ENGINE
Our 2018 Ford EcoSport with less then 50,000 miles had an engine failure while driving on the highway. This was due to the loss of oil pressure. We were out of the warranty by just a few weeks and Ford provided no help or support. We found out that this was a common problem with the engine on this style car but again there was zero support or help from Ford. The old pressure light came on while on a road trip with my wife. Once the light came on the car stopped accelerating so we pulled off the highway and took or car to the nearest Ford Dealership. They told us the engine was destroyed and needed to be replaced. Again we were offered zero support or answers from Ford and we had no choice but to pay over $7,000 to get a new engine in a year old car with less then 50,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557200November 28, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact stated while driving 65-70 MPH, the low oil pressure warning light illuminated, and the vehicle started losing motive power. The contact stated that she exited the freeway and veered to the side of the road, where the vehicle lost motive power. The vehicle failed to restart and was towed to an unknown dealer. The vehicle was then towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556801November 25, 2023
ENGINE, FUEL/PROPULSION SYSTEM
Engine stalling. White smoke, clicking noise bb
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556236November 21, 2023
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Ford Ecosport. The contact stated while driving 55 MPH, the brake pedal became firm, and it was difficult to depress the brake pedal. The engine oil pressure, engine, and the wrench warning lights were illuminated. The vehicle was taken to an independent mechanic. The contact was informed that the failure was due to a faulty oil pump. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was 77,301.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556010November 20, 2023
ENGINE AND ENGINE COOLING
The contact's husband owns a 2019 Ford EcoSport. The contact stated that while driving 45-50 MPH, the low oil pressure warning light illuminated. The vehicle was taken to an independent mechanic, where an oil change was performed; however, the failure persisted. The vehicle was taken back to the independent mechanic, where it was diagnosed and determined that the oil pump had failed. The vehicle was not repaired. The dealer was not notified of the failure. The contact stated that the engine and the oil pump were previously replaced by the previous owner of the vehicle. The contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was notified of the failure and advised the contact to replace the engine. Additionally, the manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556023November 20, 2023
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2018 Ford Ecosport. The contact stated while driving 35-40 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the thermostat had failed. The vehicle was then taken to another independent mechanic, who made the same assessment and informed the contact that the failure could be covered under warranty. The vehicle was taken to the dealer, where it was diagnosed that the engine needed to be replaced. The dealer replaced the engine under warranty; however, the failure recurred within 24 hours. The vehicle was taken back to the dealer, where the thermostat and the starter were replaced. The contact stated that while pulling out of a Walmart parking lot the following day, the vehicle shut off. The contact jumpstarted the vehicle, and the battery was replaced at Walmart; however, the vehicle shut off several times within an hour of replacing the battery. The contact stated that while coming to a complete stop in the highway, the vehicle shut off. The contact was unable to pull to the side of the road. The contact stated that she pushed the vehicle to the side of the road with the assistance of bystanders. The vehicle was towed to the dealer, where it was being diagnosed. The vehicle was not repaired. The contact stated that the auto Start/Stop feature seemed to malfunction with the engine turning off when coming to a stop, but the vehicle failed to restart as needed. The manufacturer was not notified of the failure. The failure mileage was approximately 42,0000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556066November 20, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Ecosport. The contact stated while his daughter was driving into a parking area, she heard an abnormal sound coming from the engine compartment. After a visual inspection of the engine compartment, the contact observed that the engine oil was at sufficient levels. The low-oil pressure warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the oil pump causing damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556069November 20, 2023
ENGINE, POWER TRAIN
I bought my 2018 firs eco sport 3 months ago. Right after my 3rd car payment, the low oil pressure light came on. Took pictures of the dipstick, oil was good! Just had it changed , with receipt, 90% life left. Made it to miles down the road car made a little noise and stalled and would not start. Ford dealer had it Wednesday evening and on Monday they still have not touched my car! 202 complaints on this issues !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555892November 19, 2023
ENGINE
LOSS OF OIL PRESSURE. Loss of engine power. machanic said that the oil pump is bad.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555806November 18, 2023
ENGINE
I got up to get to work on 11/11/23 and my check engine light came on. Then my engine oil light came on. I had just gotten my oil changed not even a full week prior to this. I was driving and my car started to make a knocking noise and started to decelerate while I was coming up a hill. I got it towed to a Ford dealer that confirmed my oil pump went bad and I would need to replace my engine. My car only had 73000 miles on it. I called ford and they said there was nothing they could do. The denied knowing anything about an investigation into the oil pumps on these cars and said they won’t help pay or discount the price. The only option they gave me was to write a letter to some ford department in Michigan and wait on them to write me back as that’s the only way they communicate. Even with me replacing my engine it’s still the same oil pump as the last one so it’s just a matter of time before this one goes out as well. 5600 for a new engine and only a 2 year warranty and no advice on how to prevent this from happening again. They said keep my receipt and keep hoping for a recall. Ford is a joke.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555578November 17, 2023
ENGINE
I just bought the car and a year later it started showing low engine oil and then the whole car stopped running in the middle of the road. The engine went out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555640November 17, 2023
ENGINE
The engine failed at 57,000 miles due to an oil pump failure. There was no warning light or check engine light. I was on the freeway and the car started to shake I was able to get off the freeway but this could have ended badly if I was unable to control the car on the freeway. The car has been at the dealer for over five weeks now waiting on a replacement engine that I am responsible for paying for even though it was not my fault to the tune of $8,500. The engines are going out on several of these cars and they need to be recalled it is a huge burden of expense and also accidents that are happening even resulting in death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555650November 17, 2023
ENGINE, LATCHES/LOCKS/LINKAGES:DOORS:LOCK, ELECTRICAL SYSTEM
The contact owns a 2020 Ford EcoSport. The contact stated that upon cleaning the vehicle, he noticed water on the floorboard under the front passenger's seat. The contact cleaned up the water; however, the failure recurred on another occasion. The contact stated that there was a significant amount of water under the front passenger's seat. The vehicle was taken to the local dealer, where it was inspected. The local dealer determined that the failure occurred because the sunroof drain was clogged. The sunroof drain was cleaned; however, the failure persisted. The contact stated that the water accumulation had generated rust and unknown electrical failures. The vehicle was later taken to a second dealer Al Packer Ford West Palm Beach (1530 N Military Trl, West Palm Beach, FL 33409), to a third dealer Wayne Akers Ford (2000 10th Ave N, Lake Worth Beach, FL 33461), and to several unknown dealers who determined that the water could be leaking from the A/C evaporator and condenser. The vehicle was not repaired. Additionally, the contact stated while driving 20 MPH, the engine seized inadvertently. Several unknown warning lights were illuminated. The contact was able to pull to the side of the road. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine had seized and needed to be replaced. The engine was replaced. Additionally, the contact stated that the front driver's side and front passenger's side doors check arm had cracked. The local dealer replaced the parts; however, the failure recurred. Additionally, the contact stated that the four doors check arms had cracked. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555683November 17, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford Eco Sport. The contact stated while driving 45 MPH, the contact heard an abnormal sound coming from the vehicle. The vehicle lost motive power and hesitated while accelerating. The low oil pressure, Wrench, and check engine warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty oil pump. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555414November 16, 2023
ENGINE
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the low-pressure oil warning light illuminated. The contact stated that the vehicle had received an oil change approximately five days prior to the failure. The contact was able to drive the vehicle to the local Midas where the contact was informed that the oil pump was not processing the engine oil. The contact was advised not to start the vehicle, and to have it towed to the dealer. The vehicle was towed to the dealer where it was diagnosed with an oil pump failure. The contact was informed that the engine, oil pump, wet belt, and turbo needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The manufacturer advised the contact that the warranty had expired and to report the failure to the NHTSA Hotline. The failure mileage was approximately 48,176.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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