Ford Ecosport Complaints

1,865 consumer complaints on file.

#11566028January 17, 2024
ENGINE
I was driving the car and the "low engine oil pressure" light came on and warning sounds were also providing attention. The car egine started to make grinding noises. I pulled into the closest safe parking lot and truned off the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566048January 17, 2024
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PUMP
Oil pump failure because of Ford recall on broken oil pump belt- driving down the interstate with no place to pull over about getting ran over by semi bc the car suddenly stopped with any warning or anything. Ford won’t even look at my vehicle because over 60,000 miles warranty with vehicle have 66,000 miles on it I purchased the car brand new with 25 miles on it .. only way ford or a dealership said they would even look at it is if I’m willing to pay a 100% out of pocket til then they refuse to do absolutely anything
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565997January 17, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after refueling the vehicle, the vehicle failed to immediately start. The contact stated that several attempts were needed to restart the vehicle. The contact stated that 2 hours after clearing PCV valve and driving approximately 40 MPH and attempting to accelerate, the vehicle failed to respond. There were no warning lights illuminated. The contact coasted the vehicle to the side of the roadway and had the vehicle towed to the dealer. The dealer confirmed that the VIN was included in the recall. The dealer determined that the drive belt and tensioner had failed and needed to be replaced. The manufacturer was made aware of the failure and confirmed that there was no part to do the recall repair. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The approximate failure mileage 80,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565880January 16, 2024
ENGINE
When I was driving on the freeway about an hour away from home, I got a light on my dash for "Low oil pressure." I immediately pulled off to the side and turned my car off. In the middle of a rainstorm and in the dark I checked under the hood and checked the oil level and it was normal. Remind you I got oil changes very frequently when recommended and at this time I got an oil change about 4 weeks before. I called a tow serve to have my car taken to my local mechanics shop. Immediately, the mechanic thought the worst and said it sounds like it might be an engine rebuild. He saw this issue before on other Ecosports as of recently with a degrading wet oil belt. That is what this issue was. The oil belt teeth were degrading and the arm holding the oil pump belt separated, causing loss of engine oil pressure. My engine was replaced after a week of being in the shop and it came with a very expensive mechanics bill.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565495January 15, 2024
ENGINE
Car became sluggish and loud for a couple days before car indicated oil pressure issue car is now inoperable need fixed but don't have the money because car is still financed with ford and no help with issue was informed its all our responsibility I just want my car fixed or told I'll be reimbursed if I have it repaired myself
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565593January 15, 2024
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
recall Out of nowhere my car began to struggle to accelerate and ultimately in the middle of driving up a rather steep hill, my car cut off on me completely i almost collided with another car trying to get out of the middle of the road because the car was showing down significantly. the engine light and the oil light came on and a "low engine oil pressure" alert was coming on as well. this problem began three months before cutting off on me on the road and ford tried to tell me it was from not getting frequent oil changes and that was not correct my car was up to date. they quoted be me $10,000 for repairs and offered me $800 for my car based off of these problems when a trade in was suggested. i know they were trying to take advantage of me. i have no other vehicle i need this car to transport my child. when i check my service records on the app it conveniently states that the work done was unknown but i paid to have the problem diagnosed and for a rental which wasn't covered because i was only 300 miles over the warranty. i have spent countless dollars on rentals and ubers because my car is not drivable. i need my car fixed completely and reimbursement for money spent on rental cars and ubers for a problem ford had BEEN known about.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565634January 15, 2024
ENGINE
COMPLETE ENGINE FAILURE ON HIGHWAY. TOWED TO FORD DEALERSHIP REQUIRES NEW ENGINE REPLACEMENT DUE TO LOW OIL PRESSURE ISSUE AT COST OF $7,800. CAR HAS 71,058 TOTAL MILES 2018 YEAR. CALLED FORD, SAID OUT OF WARRANTY NOTHING THEY CAN DO. HELP PLEASE! Jan 04,2024 Manufacturer Recall Number23S64 NHTSA Recall Number23V905 Recall StatusRecall Incomplete, remedy not yet available Summary ON YOUR VEHICLE, IT MAY BE POSSIBLE FOR THE ENGINE OIL PUMP DRIVE BELT TENSIONER ARM TO FRACTURE, SEPARATE FROM THE TENSIONER BACKING PLATE, ANDOR THE OIL PUMP DRIVE BELT MATERIAL MAY DEGRADE AND LOSE TEETH, RESULTING IN A LOSS OF ENGINE OIL PRESSURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565473January 14, 2024
POWER TRAIN
Transmission problems at 40k miles... under warranty they... ford... replaced solenoid and more maybe?...and at 80k miles...Transmission is slipping doing same thing...UNKNOWN what full problem is ..car shifts hard..it's random No check engine light.. jumps when driving...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565276January 13, 2024
ENGINE
The low oil pressure signal came on. Car doesn’t have much power and makes brakes not work. I took car to dealership for them to look at and they said I needed to have engine replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565277January 13, 2024
ENGINE
While traveling [XXX] from Houston to Memphis on [XXX] a loud warning noise along with dashboard warning engine oil pressure message. My vehicle has been in Texarkana, Tx ever since. First with a private garage helped and with a Ford dealer for over 2 weeks now. Was relieved to hear about the recall as the cost in rentals and to pay for repairs when care is ready have broken me financially - I live on VA & SS. Yet, Ford says it is not yet a recall and I still have to pay for the repairs until it official. Just wrong as I could have lost my life. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565017January 12, 2024
ENGINE
Car currently isn’t driveable due to vehicle stopping on the highway. Engine light came on and oil pressure was lost. I can’t wait till recall to get car fixed nor can afford repairs
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565019January 12, 2024
ENGINE
I was driving approximately 60 mph on the freeway for only 2 or 3 miles when my engine suddenly started to stall & white smoke came out of the tailpipe. i immediately pulled onto the emergency side lane and was towed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565030January 12, 2024
ENGINE
Oil pump belt broke and created engine damage on the way to the Ford dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565059January 12, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the oil pressure warning light illuminated. The contact stated that the vehicle was driving unusually rough. The contact drove the vehicle to a local parking lot and parked the vehicle. The vehicle was towed to the dealer where it was diagnosed with a coolant leak and the engine needed to be replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565072January 12, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated on the instrument panel, after which the contact heard an abnormal sound coming from the engine compartment. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump belt, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, parts were not yet available. The failure mileage was 56,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565177January 12, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the contact's granddaughter was driving at an undisclosed speed, the vehicle started making abnormal sounds. The contact's granddaughter then parked the vehicle. The vehicle was towed to the dealer where the vehicle was diagnosed with a failed engine oil pump and that the engine oil pump needed to be replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 73,897.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565212January 12, 2024
ENGINE
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while his wife was driving 70 MPH, the oil pressure warning light illuminated. The vehicle was steered to the side of the road and was turned off. The vehicle was towed to the residence and then towed to a dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565189January 12, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the contact’s father was driving at an undisclosed speed, the contact's father parked the vehicle and the vehicle lost motive power. The vehicle was towed to the dealer where it was diagnosed with engine failure and the engine needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564845January 11, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at approximately 35 MPH, the vehicle stalled. There were no warning lights illuminated. The contact was able to restart the vehicle and continue driving. Approximately two and a half years later, while driving approximately 40 MPH, there was a knocking sound coming from the engine compartment. The low oil pressure warning light illuminated. The contact pulled over, parked the vehicle, and had the vehicle towed. The dealer was contacted, and the vehicle was taken to the dealer where it was diagnosed that the battery cable had melted after the first failure. The vehicle was returned to the dealer where it was diagnosed that the engine had failed. The battery, engine, and catalytic converter had been replaced; however, the recall repair had not been completed. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564916January 11, 2024
ENGINE AND ENGINE COOLING, ENGINE
The contact owns a 2018 Ford EcoSport. The contact stated while driving approximately 75 MPH, there was an abnormally loud sound in the cabin of the vehicle. The contact stated that the vehicle was losing motive power. The contact depressed the accelerator pedal and the vehicle continued to lose motive power. The contact stated that the engine was not revving while depressing the accelerator pedal. The contact stated no warning light was illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the turbocharger had failed and damaged the engine, causing other engine systems to fail. The contact stated that the dealer was going to email a detailed list of parts that needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and became aware of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) for which the VIN was included. The contact stated that the dealer confirmed that the failure was linked to the recall. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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