Ford Ecosport Complaints

1,865 consumer complaints on file.

#11567647January 24, 2024
ENGINE
Engine locked up and full of oil but low oil pressure. Internal mechanical fault of engine assy. turbo also locked up. My safety was put at risk whenever my while I was driving and my car locked up on me on the highway, blocking incoming traffic. I have taken the vehicle to a Ford dealership that has given me a diagnosis of the issues and the repairs. I was leaving work on night and had an "low engine oil pressure" and a check engine light come on. I stopped driving the vehicle and had it towed to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567413January 24, 2024
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
Stalling, jerking, losing power
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567479January 24, 2024
ENGINE
I was on a ramp going from one highway to another when the engine oil pressure warning came up. Within seconds after the engine started to reduce speed and the engine light came on. The Wrench light came on and the engine continued to reduce speed. I had to put my hazard lights on and try to slowly get it to the dealership that was luckily only a couple exits away. I had my 3-year-old in the back seat. The dealership reports the whole engine needs to be replaced. We are down one vehicle and have to wait for a new engine. I no longer feel safe in this vehicle and researched the car to see if others have experienced this. I just saw that there is a known engine issue now and feel my fairly new car now is worthless. Who would buy a vehicle that has a known engine issue that can put your family's safety at risk with no known repair yet. The vehicle has only over 40,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567203January 23, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact stated that while his wife was driving at an undisclosed speed, the low oil pressure warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the oil pump resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) for which the VIN was included however, parts were not yet available. The manufacturer was notified of the failure but did not assist. The failure mileage was 84,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567277January 23, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567317January 23, 2024
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PRESSURE/TEMPERATURE SENSOR, ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from the engine, and the oil pressure warning light illuminated. The contact pulled over to the side of the roadway and turned off the vehicle. The vehicle was then towed to the local dealer to be diagnosed, where belt fragments and metal shavings were found in the oil pan. The contact was advised by the local dealer that the long block, turbocharger, and lubricating system needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 67,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567278January 23, 2024
ENGINE
The engine of my Ford 2021 Ecosport seized at 73k miles while driving - accelerating from a stoplight. The dealership has diagnosed it as a cracked cylinder head and quoted $8,000 to fix. The dealership had taken no responsibility for faulty parts/design. These engines are not safe and should not be on the road. Fors has since issued a recall for the oil pump, but the damage to my vehicle has already been done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567256January 23, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound. The contact stated that while the accelerator pedal was depressed, the vehicle failed to function as intended. Additionally, the check engine and engine oil pressure warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed with a failed engine oil pump. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566876January 22, 2024
ENGINE
When driving to work one day my car suddenly started to lose power and then made a knocking/ticking noise from the engine area. I proceeded to try and pull off the road as safely as I could (was in a mild traffic area) the vehicle ended up quitting running as I got off the road and now had a low oil pressure warning on the dash and would not run anymore.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566967January 22, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while driving at approximately 10 MPH, the low engine oil pressure warning light illuminated. The contact stated that she observed an audible alert but was unaware of where the sound came from. The vehicle was taken to an independent mechanic however, the mechanic was unable to duplicate the failure. The manufacturer was not notified of the failure. The failure mileage was 57,557.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566997January 22, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was contacted. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566618January 20, 2024
ENGINE
My car had a low oil pressure warning shortly after 60,000 miles. Shortly after, my check engine light also went on. I took my car to a Ford Dealership where they acknowledged this is a problem with the Ford Ecosport. The dealer told me that my entire engine needs replaced and it will be $6,800. Without compassion told me "there are 3 more ecosports in the back getting engines". When I inquired about the recent recall I was told they don't have to fix anything free of charge because the recall technically is not in effect. This happened on January 18th, 2024. My concerns: 1. Dealers are being unreasonable. 2. I was driving my child in this car since 2020. Ford has known since 2021 that there is a safety issue. But because no one actually died it's OK? I know the recall is coming. But I want to add my name to the list of customers who were given faulty cars that Ford knew were unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566642January 20, 2024
ENGINE
We bought a car on Halloween of '22 with 13k miles. In July of '23 our engine blew to wetbelt degrading. We replaced that engine and in August of '23 it blew again due to the same issue. Replaced that engine and in Jan of '24 it happened a third time, both times lasting less than 5k miles. We have maintenaned regular maintenance on the original, and the 2 replacements never reached the maintenance schedule times. These vehicles are extremely dangerous as the motor locks up as well as the brakes. When the engine goes, it's nearly impossible to steer or even brake. These vehicles should NOT even be on the road! Even with a recall, Ford is still unwilling to even help at all. They are literally risking their customer's lives for a profit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566733January 20, 2024
ENGINE
Was made aware of this recall on this car. Was told no remedy not available. Not my car has suffered the effects of it loss of oil pressure and don’t have any transportation because of it and says they won’t have it fixed until second quarter 2025 nothing offered to get me from point a or b
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566602January 19, 2024
ENGINE, POWER TRAIN
Low oil pressure light came on out of nowhere. Had it towed and they said the oil pump belt tensioner belt was damaged. Destroyed my entire engine. Had 72,000 miles. Ford is saying they won’t pay because they don’t know how to fix it. It is the recall issue that ford released. I need help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566439January 19, 2024
ENGINE
I was attempting to get on interstate 480, and was having a hard time accelerating. I almost got hit from behind on several occasions as I worked my way back off the freeway. I’ve been advised that my engine is no good.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566474January 19, 2024
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL, POWER TRAIN
The contact owns a 2018 Ford EcoSport. The contact stated while driving at unknown speeds for several hours, the vehicle lost acceleration. The driver was able to coast off the freeway. The oil warning light was flashing. The vehicle was taken to an independent mechanic, who advised that the cam shaft position sensor needed to be replaced. The computer failed to communicate properly with the vehicle. The vehicle failed to restart. The vehicle was towed to the residence. The contact called several unknown local dealers, but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was contacted. The failure mileage was approximately 99,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566228January 18, 2024
POWER TRAIN, ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford EcoSport. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the motor mounts, oil pump hose, coolant hose, and brake fluid hose needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566354January 18, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving 20 MPH, there was a knocking sound coming from the front of the vehicle. The check engine and oil warning lights were illuminated. The contact took the vehicle to a local mechanic and was informed that the failure was related to the recall. The vehicle was towed to the dealer and was diagnosed with an oil pump failure causing the engine to fail due to a lack of engine oil. The manufacturer was made aware of the failure but offered no assistance. The approximate failure mileage was 69,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565937January 17, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated while driving 60 MPH, the vehicle began to shake with an abnormal rumbling sound coming from the vehicle. Once the contact parked the vehicle, the "Low Oil Pressure" warning light appeared on the instrument panel. The vehicle failed to restart after multiple attempts and was later towed to the dealer. A diagnostic test was performed on the vehicle and the contact was informed that the oil pump belt had failed and caused bearing damage. The contact was later informed that the engine's long block and turbocharger needed to be replaced. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vehicle was not repaired. The failure mileage was approximately 84,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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