Dodge Ram Complaints

27,062 consumer complaints on file.

#747424June 26, 2001
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
HEADLIGHTS FAILED AT NIGHT. CYCLED SWITCH SEVERAL TIMES BEFORE LIGHTS CAME BACK ON. REPAIRED AT DEALER ON 06/08/01. DEALER FOUND SOME BURNT WIRES FROM HEADLIGHT SWITCH, THRU PLASTIC MULTIPIN CONNECTOR, TO FIREWALL. 1ST REPORT TO DODGE VIA INTERNET ON 06/05/01, REF # 8723405; TICKET # 369336. DODGE RESPONSE ON 06/06/01, TAKE IT TO THE DEALER FOR EVALUATION. ON 06/08/01 DEALER HAD TO REPLACE HEADLIGHT SWITCH AND SOME OF THE WIRING HARNESS BECAUSE OF BURNT WIRES, GOING THRU CONNECTOR TO THE DASH. ON 06/11/01, RE-NOTIFIED DODGE VIA INTERNET OF THIS POTENTIAL SAFETY/FIRE ISSUE SINCE NO FUSE "OPENED" TO PREVENT THE BURNT WIRES UNDER THE DASH. AND THE FACT THAT DEALER PERSONNEL (MECHANIC) SAID THEY'VE SEEN THIS BEFORE BUT HAVE HAD NO PROBLEMS WITH REPLACEMENT SWITCHES. NO RESPONSE FROM DODGE. CALLED 1-800 NUMBER 06/26/01 AND WAS TOLD THERE WAS ONLY ONE MESSAGE IN FILE, CUSTOMER SERVICE REP (DEREK) WOULD NOT ACKNOWLEDGE 2ND MSG INSPITE OF FACT I HAVE AUTOMATED RESPONSE CONFIRMATION OF RECEIPT ON 6/11/01. DEREK? SAID IF ITS PART OF A RECALL, I AM CONTACTING THE WRONG DEPARTMENT AND IF ITS NOT PART OF RECALL, "ITS A FIVE YEAR OLD TRUCK, ITS CUSTOMER RESPONSIBILITY". THERE IS A RECALL (#819) ON DODGE RAM 3500 FOR EXACTLY THE FAILURE I EXPERIENCED (EG OVERHEAT HEADLAMP SWITCH CAN CAUSE FIRE AND OR CAUSE SUDDEN LOSS OF HEADLIGHTS...). CUST OMER SERVICE REP (DEREK) REFUSED TO DISCUSS FURTHER...ITS A CUSTOMER RESPONSIBILITY..HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891185June 26, 2001
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
RECALL 00V307000 UPPER CONTROL ARM. VEHICLE WAS TAKEN TO DEALER FOR RECALL REPAIR. DEALER DELETED INFORMATION OUT OF DATABASE WITHOUT INSPECTING VEHICLE. VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WHICH RESULTED IN TOTAL LOSS OF THE VEHICLE. CONSUMER SUSPECTED THAT RECALL DEFECT WAS THE CAUSE OF THE COLLISION. PLEASE PROVIDE ADDITIONAL INFORMATION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#891194June 26, 2001
FUEL SYSTEM, GASOLINE:DELIVERY
A FUEL ODOR IN PASSENGER'S COMPARTMENT. ALSO, VEHICLE IS VERY DIFFICULT TO START, AND FUEL IS LEAKING. CONSUMER HAS CONTACTED DEALER, OWNER NOTICED A FUEL LEAK ON THE RUBBER FUEL LINE BEHIND THE FUEL FILTER. VEHICLE IS A 3500 SERIES.*AK WHEN THE RUBBER HOSE FROM THE FUEL FILTER TO THE FUEL RETURN LINE WAS REMOVED, IT APPEARED TO BE ROTTED THROUGH ALLOWING FUEL TO LEAK OUT ALONG THE ENTIRE LENGTH AND WHEN THE VEHICLE WAS PARKED ON AN INCLINE WITH THE FRONT END DOWN, THE FUEL DRIPPED CONTINUOUSLY. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891204June 26, 2001
POWER TRAIN:MANUAL TRANSMISSION
6 SPEED STANDARD TRANSMISSION SEIZED UP WHILE DRIVING AT 10-15 MPH, CAUSING VEHICLE TO SKID TO A STOP AND COMPLETELY DIE WITHOUT WARNING.VEHICLE WAS TOWED TO DEALER, WHO WILL REPLACE TRANSMISSION WITH SAME DESIGN. AN INSURANCE ADJUSTER STATED TO CONSUMER THAT TRANSMISSION WAS NOT STRONG ENOUGH FOR A 24 VALVE DIESEL ENGINE.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891211June 26, 2001
SUSPENSION:FRONT:CONTROL ARM
1500 SERIES, VEHICLE COULD NOT BE ALIGNED, TIRES WERE WEARING. AFTER THIRD FRONT ALIGNMENT, DEALER REPLACED BOTH FRONT BALL JOINTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891075June 25, 2001
AIR BAGS:FRONTAL
WHILE TRAVELING AT APPROXIMATELY 25 MPH CONSUMER'S VEHICLE BROADSIDED ANOTHER VEHICLE THAT PULLED OUT IN FRONT OF HIS VEHICLE. FRONTAL AIR BAGS FAILED TO DEPLOY, AND CONSUMER SUSTAINED BACK PAINS. INSURANCE COMPANY HAS TOTALED VEHICLE, AND MADE NO DETERMINATION AS WHY FRONTAL AIR BAGS FAILED TO DEPLOY. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#891078June 25, 2001
TRAILER HITCHES
TRAILER HITCH IS CRACKED. IF CARRYING A BOAT OR TRAILER AND IT POPS OFF THERE WOULD BE A HUGE ACCIDENT. WHEN CONTACTING DEALER, HE TOLD CONSUMER THAT VEHICLE WAS NOT COVERED UNDER RECALL 00 V 07 000. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891148June 25, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, SUSPENSION, FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM, EQUIPMENT, STRUCTURE:BODY:BUMPERS, POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE WHEEL ALIGNMENT WAS DONE MECHANIC NOTICED FRONT ROTORS WERE WORN DOWN TO NOTHING, METAL TO METAL. REPLACED ROTORS AND FRONT DISC PADS. AT THIS TIME, ROTORS NEED TO BE REPLACED AGAIN. *AK BALL JOINTS AND TIRES WERE REPLACED, CONSUMER STATES PROBLEMS WITH THE REAR BUT DID NOT SPECIFY, ALSO DID NOT SPECIFY TYPES OF TIRES. VEHICLE EXPERIENCING PROBLEMS WITH THE TRANSMISSION. INTAKE GASKET REPLACED. NEW CARPET IN THE CAB WAS INSTALLED. NEW BUMPER AND GRILL WAS INSTALLED. CONSUMER ALSO STATES PROBLEM WITH THE ABS ALONG WITH THE ROTORS AND DISC PADS. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891173June 25, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
WHEN PUTTING SPARE TIRE ON AND WHEN SHIFTING VEHICLE INTO FOUR WHEEL DRIVE, TRANSFER CASE MAKES A BANGING NOISE. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747300June 24, 2001
TIRES
DEALER AND MANUFACTURER WILL NOT COOPERATE, NOR FIX ANY PROBLEMS! NO SAFETY DEFECT LISTED. *AK (DOT NUMBER: M32K TIRESIZE: P245/75R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747279June 23, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE DEALER SAYS THIS IS A NON-WARRENTED PART AND THAT I MUST PURCHASE A NEW VACUUM PUMP FROM DODGE AT A COST OF $800 PLUS INSTLATION. I HAVE HAD THIS TRUCK IN TO CALKINS FOR 3 OTHER OIL LEAKS IN THE ENGINE. THE DEALER SAID THAT I AM THE ONLY ONE WHO THEY EVER HAD WHO HAS OIL LEAKS IN THE CUMMING DIESEL. I WAS WONDERING IF THERE WERE ANY NOTICES ON THIS PART. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900563June 22, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
FIRE IN ENGINE COMPARTMENT, ENTIRE CAB WAS BURNED, CLAIM 36-A186-713. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#891005June 22, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
BRAKE LINE ON REAR DRIVERS SIDE OF THE VEHICLE RUBS AGAINST A ROD IN VEHICLE, CAUSING A HOLE, 3/16TH OF AN INCH DEEP, TO FORM IN BRAKE LINE. DEALER TIED BRAKE LINE TO VEHICLE SO THAT LINE WOULD NOT RUB AGAINST ROD. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891025June 22, 2001
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
INSTRUMENTS PANEL HAS FAILED TO WORK DUE TO CIRCUIT BOARD. DEALER WAS NOTIFIED, AND UNWILLING TO ASSIST DUE TO VEHICLE BEING OUT OF WARRANTY/ NOT COVERED UNDER MANUFACTURER'S RECALL. PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747250June 22, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED DUE TO TRANSMISSION FLUID NOT REACHING OVERDRIVE MECHANISM. IT STARTED SLIPPING AS I WAS DRIVING HOME LATE ONE NIGHT AND IT COMPLETELY WENT OUT TWO DAYS LATER. MECHANIC SAYS IT STARTED IN THE OVERDRIVE MECHANISM AND WENT FROM THERE. HE STATED DODGE KNOWS ABOUT THESE PROBLEMS WITH THE TRANSMISSIONS AND WON'T DO ANYTHING ABOUT IT AS FAR AS THE CUSTOMERS EXPENSES. MY HUSBANDS DODGE TRUCK IS HAVING THE SAME PROBLEM. IT SEEMS TO BE COMMON IN THESE TRUCKS FROM 80,000 - 100,000 MILES, AND DODGE REFUSES TO PAY FOR ANY OF IT, ALTHOUGH THEY APPARENTLY MADE AN UPGRADE KIT FOR IT. MANUFACTURERS DEFECT. TRANSMISSIONS ARE EXTREMELY EXPENSIVE TO FIX, AND DODGE SHOULD TAKE RESPONSIBILITY FOR THE DEFECTIVE PARTS. I HAVE CONTACTED DODGE/CHRYSLER, AND WAS TOLD THEY WOULD NOT ASSIST ME IN MY TRANSMISSION PROBLEMS BECAUSE MY WARRANTY WAS EXPIRED. THE TRUCK IS ONLY FOUR YEARS OLD, AND WE WOULD HAVE THOUGHT IT TO BE MORE RELIABLE. I HAVE NOTICED ON THE COMPLAINT SCREEN ON NHTSA THAT THERE ARE SEVERAL OF THESE COMPLAINTS REGARDING TRANSMISSIONS. I HAVE DOCUMENTATION OF DODGE'S DECLINATION, AS WELL AS MY EFFORTS TO HAVE THEM HELP ME. AT THIS TIME BOTH OUR DODGE TRUCKS ARE UNRELIABLE, AND BECOMING INCREASINGLY EXPENSIVE TO CONTINUE TO FIX. I HAVE REPLACED THE POWER STEERING PUMP AND THE U-JOINTS ALSO. ANY AMOUNT OF HELP WOULD BE APPRECIATED. IT'S EXPENSIVE ENOUGH TO PURCHASE THE VEHICLES WITHOUT CONTINUALLY PUTTING MONEY INTO THEM TO KEEP THEM RUNNING, ESPECIALLY WHEN THE TRUCKS ARE ONLY 4 YEARS OLD. THANK YOU SO MUCH FOR YOUR HELP AND YOUR INTERNET SITE. I WAS QUITE RELIEVED TO FIND IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890859June 21, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHEN FILLING VEHICLE UP WITH FUEL, FUEL IS SPILLING OUT OF VEHICLE. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561730June 21, 2001
TRAILER HITCHES
TRAILER HITCH RECEIVER IS CRACKED 1 INCH IN LENGTH ON RIGHT REAR BEHIND THE REARMOST BOLT. SLIGHT RUST LINE ON LEFT SIDE, SAME LOCATION, INDICATES CRACK IS BEGINNING THERE ALSO. I HAVE REPLACED THIS RECEIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890875June 21, 2001
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
FUEL INJECTOR PUMP HAS GONE OUT 6 TIMES IN 8 MONTHS, CAUSING ENGINE TO MISS BADLY. DEALER CLAIMED THAT PROBLEM WAS DUE TO WATER IN FUEL. PLEASE ADD ANY FURTHER COMMENTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900569June 20, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE EXPERIENCED ENGINE FIRE, 2 MONTHS AGO VEHICLE WAS WORKED ON FOR ENGINE OIL LEAK, DEALER NOT WILLING TO HANDLE UNDER WARRANTY, CLAIM 59-V803-238. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#890767June 20, 2001
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 55MPH. UPON IMPACT, AIR BAGS DID NOT DEPLOY, RESULTING IN MINOR INJURIES. VEHICLE WAS TOTALED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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