Dodge Ram Complaints

27,062 consumer complaints on file.

#892310July 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
PE01-021/ROLL AWAY IN PARK: WHILE PARKED AND IDLING VEHICLE JUMPED OUT OF GEAR WHILE CONSUMER'S DAUGHTER WAS PULLING PIN FROM HITCH ATTACHED TO VEHICLE, CAUSING TRUCK TO RUN OVER HER DAUGHTER WHO RECEIVED SEVERE INJURIES. DEALER / MANUFACTURER WERE NOTIFIED.*AK *SLC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#892350July 10, 2001
SEAT BELTS
CONSUMER WAS INVOLVED IN AN ACCIDENT, HITTING A DITCH WHEN DRIVING AT 30-32 MPH. DRIVER SIDE SEAT BELT FAILED TO RESTRAIN DRIVER, SEAT BELT FAILED TO LOCK UP WHICH FORCED DRIVER OVER STEERING WHEEL. DRIVER SUSTAINED INJURIES TO NECK AND BACK. *AK CONSUMER HAS NOT BEEN TO WORK FOR OVER ONE YEAR DUE TO INJURIES SUSTAINED IN ACCIDENT. *SLC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#748212July 10, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
REAR DRUM BRAKES DRIVER SIDE SELF ADJUSTED INTO THE DRUM CAUSING THE BRAKES TO WEAR DOWN VERY QUICKLY TO THE METAL SURFACE. ON INSPECTION THE ADJUSTER MECHANISM LOOKED FINE. RIGHT SIDE REAR BRAKES LOOKED FINE. INSPECTION 3 MONTHS AGO WAS FINE. AT THE TIME OF THE FAILURE VEHICLE WAS TOWING A TRAVEL TRAILER. IN MY 35 YEARS OF DRIVING I HAVE NEVER SEEN BRAKE SYSTEM DO THIS TYPE OF FAILURE. BRAKE SYSTEM ARE FAR TOO CRUCIAL JUST TO PASS THIS OFF AS A FLUKE (QUOTING THE DEALERSHIP ).*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561947July 9, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
CONSUMER RECEIVED RECALL 01V-038 AND INFORMED DEALER THAT REPAIRS NEEDED TO BE COMPLETE DUE TO THE BRAKE LINE WAS RUBBING AGAINST A TIRE, VEHICLE WAS TAKEN TO DEALER FOR RECALL REPAIRS AND DEALER STATED REPAIRS WERE COMPLETE, HOWEVER CONSUMER CHECKED AND FOUND THAT NOTHING HAD BEEN DONE, THE SERVICE MANAGER STATED THAT THEY DID NOT SEE LEAKING FLUID AND THEREFORE THOUGHT THAT IT WAS OKAY, CONSUMER IS FINALLY GETTING REPAIRS COMPLETE. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892264July 9, 2001
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
ON TWO OCCASIONS VEHICLE LOST CONTROL IN STEERING WHILE TRAVELING AT 6O MPH AND AGAIN AT 45 MPH WHICH FORCED VEHICLE INTO A DITCH. VEHICLE WAS TAKEN TO DEALER, AND INFORMED CONSUMER THAT PROBLEM WAS CAUSED BY STEERING GEAR BOX FAILURE. *AK THE SECOND OCCURRENCE HAPPENED AFTER VEHICLE HAD REPAIRS BECAUSE OF FIRST FAILURE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748166July 9, 2001
ELECTRICAL SYSTEM:IGNITION
I PURCHASED MY TRUCK BRAND NEW IN NOV. OF 1998 WITH APPROX. 10 MILES ON IT. AFTER ABOUT 6 MONTHS OF OWNERSHIP, WE STARTED HAVING PROBLEMS WITH THE TRUCK QUITTING FOR NO APPARENT REASON. WE HAVE TAKEN THE TRUCK INTO SEVERAL DIFFERENT DEALERSHIPS FOR THE SAME PROBLEM OVER THE PAST 2 YEARS, AND EACH TIME THE VEHICLE WAS SENT HOME WITH US UNFIXED, TELLING US THAT THEY COULD NOT GET THE TRUCK TO DUPLICATE THE PROBLEM. THE PROBLEM WITH THISIS THAT THE PROBLEM IS INTERMITENT. IT MAY QUIT TODAY, AND NOT AGAIN FOR 2 MONTHS, OR IT MAY QUIT TODAY AND AGAIN TOMORROW. WE HAVE HAD THE TRUCK IN APPROX. 6-8 TIMES SINCE WE PURCHASED IT BRAND NEW FOR THE SAME PROBLEM, YET UNFIXED EVERY SINGLE TIME. THE TRUCK HAS HAD TO BE TOWED TO A DEALERSHIP 3X AS IT QUIT AND WOULDN'T RESTART. WHEN THE TRUCK QUITS, THE ENGINE SIMPLY QUITS AND EVERYTHING SHUTS OFF AND THE STEERING WHEEL LOCKS UP. YOU HAVE NO STEERING CONTROL WHAT-SO-EVER. WHEN IT QUITS, SOMETIMES THE TRUCK RESTARTS AFTER ABOUT 5 MINUTES, OTHERS TIMES IT DOESN'T RESTART. AS I STATED, WE HAVE HAD TO HAVE IT TOWED 3X AS IT WOULDN'T RESTART. I AM VERY FRUSTRATED AT THIS POINT. I HAVE CALLED CHRYSLER AND COMPLAINED EVERYTIME THE TRUCK HAS CUT OUT. THEY GAVE ME A FILE NUMBER AND SIMPLY TAKE THE COMPLAINT AGAIN, THATS ALL THEY DO. I HAVE REQUESTED FOR A CHRYSLER REP. HELP THE SERVICE TECH. SOLVE THE PROBLEM, MY REQUEST WAS DENIED. I HAVE BEGGED FOR SOMEONE FROM CHRYSLER ASSIST THE DEALERSHIP IN FINDING THE PROBLEM, NO ONE CAME OUT. I WROTE THEM A CERTIFIED MAIL LETTER EXPLAINING TO THEM THE SERIOUSNESS OF THIS PROBLEM AFTER MY WIFE AND I WERE TRAVELING BACK FROM GA AFTER I HAD GRADUATED FROM A MILITARY SCHOOL AND WE ALMOST KILLED ON THE INTERESTATE BECAUSE THE TRUCK CUT OUT GOING 65 MILES PER HOUR. I VERED THE TRUCK TO THE LEFT SIDE OF THE MEDIAN ON THE INTERSTATE WHICH IS THE ONLY PLACE FOR ME TO GO. THANK GOD THERE WAS NOT A DIP IN THE MEDIAN OR I AM AFRAID I WOULD NOT BE SITTING HERE TODAY WRITING THIS LETTER TO YOU. PLEASE HELP ME!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892219July 9, 2001
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
WHILE DRIVING WIRING TO HEADLIGHT SWITCH MELTED THE CONNECTOR WHICH CAUSED THE HEADLIGHTS TO GO OUT. HAS CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748100July 8, 2001
TIRES:TREAD/BELT
COMPLETE TIRE TREAD SEPERATION AT 70MPH. NO INJURIES. APPROX $2000 IN VEHICLE BODY DAMAGE AS A RESULT. *AK (DOT NUMBER: W208IPT027 TIRESIZE: P23570R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892083July 6, 2001
VEHICLE SPEED CONTROL:LINKAGES, VEHICLE SPEED CONTROL:CABLES
THROTTLE CABLE ON VEHICLE HAD FRAYED WITH ONE OR TWO STRANDS OF WIRE HOLDING THROTTLE. CONTACTED DEALER *AK RECALL 01V037 WAS ISSUED REGARDING THIS PROBLEM, HOWEVER CONSUMERS VEHICLE IS NOT INCLUDED DUE TO THE PLANT WHERE VEHICLE WAS MANUFACTURED, DEALER REPLACED CABLE AND LEVER AT CONSUMERS COST. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892122July 6, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, TIRES
WHILE BACKING OUT OF A GARAGE BRAKES FAILED TO ENGAGE, ALLOWING BRAKE PEDAL TO GO ALL THE WAY TO THE FLOOR. POOR PERFORMANCE OF BRAKE SYSTEM CAUSED VEHICLE TO BACK INTO A CAR, CAUSING $700 DAMAGE. CONSUMER WAS INFORMED THAT FRONT LEFT WHEEL BEARING WAS IN POOR CONDITION. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK TECHNICIAN REPLACED R&R LEFT FRONY WHEEL BEARING, HUB AND ROTOR ASSEMBLY, THE BRAKES ARE WEARING MORE ON INDOARD PAD, LEFT FRONT TIRE IS WORN ON THE INSIDE. NLM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892175July 6, 2001
SUSPENSION:FRONT
RECEIVED NOTICE #01V153000. CLOCK SPRING BROKE WHILE MAKING A TURN. CONTACTED DEALERSHIP. URGED TO BRING VEHICLE IN FOR REPAIRS. AFTER ARRIVING WAS INFORMED TO LEAVE VEHICLE, AND WOULD GET TO IT WHEN TIME ALLOWED. NO APPOINTMENT WAS MADE. DEALERSHIP DID NOT ACCEPT OR MAKE APPOINTMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747868July 5, 2001
SUSPENSION
PULLED OUT OF A PARKING SPACE AT WORK AND WAS UNABLE TO COMPLETE A "NORMAL" TURN RADIUS. THOUGHT IT WAS JUST THE TURN RADIUS OF THE VEHICLE THAT I WAS'NT FAMILIAR WITH. LATER THAT SAME DAY, PULLED INTO MY DRIVEWAY THE SAME WAY I HAVE MAY TIMES WITH THIS VEHICLE AND NOTED THE SAME TURN RESTRICTION. STEERING WHEEL WAS BOUND UP INTERNALLY. I APPLIED MORE STEERING PRESSURE AT THIS POINT AND FELT A SNAP INSIDE THE STEERING WHEEL FOLLOWED BY THE ILLUMINATION OF THE AIRBAG LIGHT. VEHICLE SCHEDULED FOR WARRANTY REPAIR AT THE CHERRY HILL DODGE DEALERSHIP, CHERRY HILL NJ, ON 06 JULY 2001.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891906July 3, 2001
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
VEHICLE WAS GOING 35MPH AND HOOD FLEW UP. VEHICLE IS NOT DRIVEABLE BECAUSE LATCHES WILL NOT CATCH. DEALER WILL NOT ASSIST BECAUSE THERE IS NO RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561847July 2, 2001
STEERING:HYDRAULIC POWER ASSIST:PUMP, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE POWER STEERING FLUID WAS LEAKING AND THE POWER STEERING PUMP WAS REPLACED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891769July 2, 2001
STRUCTURE:FRAME AND MEMBERS
CRACKS HAVE DEVELOPED ON EACH SIDE OF FRAME RAILS, WITHOUT BEING INVOLVED IN A VEHICLE CRASH. NOTIFIED DEALER, AND ALSO NOTIFIED MANUFACTURER. MANUFACTURER REFUSED TO ACKNOWLEDGE DEFECT. *AK CONSUMER STATES CRACKS ON FRAME RAILS ARE NEAR LEAF SPRING SHACKLE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891784July 2, 2001
STRUCTURE:FRAME AND MEMBERS, STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING UNDER 50 MPH, ANOTHER DRIVER CUT CONSUMER OFF, AND CONSUMER HIT A POLE, AND SUSTAINED HEAD AND NECK INJURIES. VEHICLE'S FRAME BENT UP LIKE A PIECE OF ALUMINUM FOIL. CONSUMER FELT FRAME WAS TOO THIN. *AK CONSUMER STATES CAB OF TRUCK AND FLOOR PANELS BUCKELED. *SLC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#891806July 2, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION:REAR
AUTOMATIC TRANSMISSION IS VERY JUMPY WHEN SHIFTING BETWEEN FIRST AND SECOND GEARS, A "WHINING" NOISE IS COMING FROM REAR OF VEHICLE. DEALERSHIP HAS EXAMINED VEHICLE, BUT CANNOT DETERMINE A CAUSE FOR THE PROBLEM.*AK.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891881July 2, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 70 MPH ON HIGHWAY VEHICLE WENT INTO NEUTRAL, AND WOULDN'T GO INTO FIFTH GEAR. ALSO, A NUT FELL OUT OF TRANSMISSION. CONTACTED DEALER, AND DEALER STATED IT WAS COMMON ACCURRENCE IN THAT TYPE OF TRANSMISSION. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747662July 2, 2001
FUEL SYSTEM, GASOLINE:DELIVERY
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747664July 2, 2001
TIRES
THIS WAS BROUGHT TO MY ATTENTION BY ANOTHER OWNER OF THE SAME VEHICLE. I WAS ADVISED THAT MY FRONT TIRES WERE BALD. I CHECKED THEM AND FOUND THEY WERE OK. I HAD ALREADY REPLACED TWO OF THEM IN LESS THAN TWO YEARS. TURNS OUT THE PERSON ADVISING ME HAD ALSO DONE SO AND THERE WAS STILL ANOTHER PERSON (WE ALL BELONG TO THE SAME CHURCH AND DRIVE THE SAME VEHICLE) EXPERIENCING THE SAME PROBLEM. THE FRONT TIRES ARE WEARING EXCESSIVELY AND THE DEALERSHIP IS AWARE OF THE SITUATION BUT HAS ELECTED TO DO NOTHING ABOUT IT. THE WRONG TIRES ARE BEING SOLD WITH THIS VEHICLE. I WAS TOLD THEY FINALLY GOT THE DEALERSHIP TO AGREE TO THE FACT THAT THEY WERE THE WRONG TIRES AND THEY REPLACED THEM WITH TRUCK TIRES BECAUSE THE VAN IS ON A TRUCK CHASIS. I'M ON MY SECOND SET AND HAVE FEWER THAN 25,000 MILES ON MY VAN!*AK (TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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