Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11378240December 7, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT SHE WAS UNABLE TO START THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT AFTER WAITING FOR 20 MINUTES, THE VEHICLE WAS STARTED AND DRIVEN TO HER DESTINATION. THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO GROGAN'S TOWNE CHRYSLER JEEP DODGE RAM (6100 TELEGRAPH RD, TOLEDO, OH 43612; (419) 476-0761), WHERE IT WAS DIAGNOSED WITH NEEDING TIPM MODULE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378303December 7, 2020
ENGINE
TL* THE CONTACT OWNS A 2019 CHRYSLER GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE, THE ENGINE FOUR CYLINDER MISFIRE MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE FAILED TO PROPERLY ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE SPARK PLUGS, COIL PACK AND THE TRANSMISSION FLUID WAS REPLACED. METAL DEBRIS WAS DISCOVERED IN THE ENGINE OIL PAN. THE FAILURE RECURRED AND THE DOUBLE INTAKE CAM, ROCKER ARM AND TWO LIFTERS ON THE LEFT BANK OF THE ENGINE WERE ALSO REPLACED. THE MANUFACTURER AND LOCAL DEALER FIRKENS CHRYSLER JEEP LOCATED AT 2700 1ST ST, BRADENTON, FL 34208, WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378358December 7, 2020
AIR BAGS, SEATS
WHILE PARKED HEADREST ON PASSANGER SIDE FRONT SEAT DEPLOYED NO IMPACT TO VAN.ONLY SEAT THAT DEPLOYED .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378364December 7, 2020
STRUCTURE:BODY
PASSENGER SIDE SLIDING DOOR NOT LOCKING/UNLOCKING WHEN THE KEY FOB LOCKS/UNLOCKS THE OTHER DOORS. VEHICLE IS STATIONARY, RUNNING OR TURNED OFF IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378380December 7, 2020
SERVICE BRAKES, ENGINE, STEERING
PULLING ONTO THE FREEWAY THE ENGINE SHUT OFF AND EVEN WITH THE KEY IN THE ON POSITION THE POWER STEERING AND BRAKES WERE NOT AVAILABLE. I REACHED ABOUT 5000 RPMS WHEN THE ENGINE SHUT OFF AND THERE IS NO CHECK ENGINE LIGHT. THE VAN WILL TRY TO TURN OVER FOR ABOUT 5 SECONDS AFTEE I STOP TRYING TO GET IT TO START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378395December 7, 2020
POWER TRAIN
TRANSMISSION STARTED MAKING A WHINING NOISE GOING DOWN THE ROAD THEN STOP PULLING HAVING TO REPLACE THE TRANSMISSION AT 92000 MILES AND IT WAS SERVICE REGULAR WE BOUGHT THIS VAN IN 2016 WITH 4 MILES AND NO RECALL ON IT I WILL NEVER BUY ANOTHER ONE DODGE GRAND CARAVAN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378103December 6, 2020
ENGINE
VEHICLE STALLS COMPLETELY WHILE IN MOTION (DRIVING, ABOUT 10-30 MPH). ELECTRICAL SHUTS OFF AT THE SAME TIME AS WELL AS POWER STEERING. CAR IS ABLE TO RESTART NORMALLY AFTER PUT BACK IN PARK. HAPPENED A SECOND TIME 30 SECONDS AFTER RESTARTING. HAVEN'T DRIVEN THE VEHICLE SINCE. DEALER FOUND NO ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377852December 4, 2020
ELECTRICAL SYSTEM
THE PASSENGER SLIDING DOOR NO LONGER LOCKS. THE LOCKING MECHANISM IS STUCK IN THE UNLOCK POSITION. THE VEHICLE CANNOT BE SECURED 😫. BEFORE THE LOCK STOPPED WORKING IT MADE A BUZZING SOUND A COUPLE OF TIMES AND STOPPED WORKING. I JUST REALIZED THIS WHEN MY DAUGHTER OPENED THE DOOR WITHOUT ME OPENING THE DRIVER'S DOOR FIRST. IT WAS STATIONARY THE FIRST TIME THEN THE SECOND TIME IT BUZZED THE VAN WAS JN MOTION ON A CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377715December 3, 2020
ELECTRICAL SYSTEM
BOTH REAR SLIDING DOOR ACTUATORS HAVE FAILED WITHIN A MONTH. THE DOOR ACRE COMPLETELY UNUSABLE AND CANNOT BE OPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377773December 3, 2020
UNKNOWN OR OTHER
DRIVER DOOR LOCK MALFUNCTION. WILL NOT LOCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377437December 2, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE THEIR WIFE WAS DRIVING THE VEHICLE WENT THE VEHICLE'S TRANSMISSION STARTED CATCHING DESPITE THE DRIVER'S FOOT BEING ON THE BRAKES. THE DRIVER HAD TO PULL OFF TO A NEARBY PARKING LOT AND TURN THE VEHICLE OFF TO AVOID HITTING ANOTHER VEHICLE. THE VEHICLE LEFT THE VEHICLE PARKED FOR A FEW DAYS BEFORE DRIVING IT TO A NEARBY DEALER (CUMBERLAND CHRYSLER DODGE JEEP RAM 1550 INTERSTATE DR, COOKEVILLE, TN 38501; (931) 263-0321) WHO STATED THAT THE TRANSMISSION PUMP AND TRANSMISSION GEARS 4, 4, AND 6, AS WELL AS, THE TRANSMISSION FAILED TO FIND A GEAR AFTER FIRST GEAR. THE VEHICLE'S TRANSMISSION AND COOLANT PUMP NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THEIR VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) AND REFERRED THEM TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377495December 2, 2020
STRUCTURE:BODY
ALL OF A SUDDEN THE DRIVER SIDE SLIDING DOOR IS FROZEN LOCKED AND WILL NOT OPEN. I HAVE TRIED EVERYTHING TO BE ABLE TO OPEN THE DOOR - FROM OUTSIDE AND INSIDE AND IT DOES NOT UNLOCK OR OPEN. THIS IS A SERIOUS SAFETY ISSUE - IF MY GRANDCHILDREN ARE SITTING IN THE MIDDLE AND BACK SEATS - HOW WILL THEY GET OUT IN AN EMERGENCY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377320December 1, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
FAULTY TIMP CAUSING ISSUE WITH FUEL PUMP MODULE/RELAY. FAULTY START AND UNABLE TO TURN ON VEHICLE. THIS HAPPENED APPROXIMATELY 4 TIMES IN A PARKED POSITION WITHIN A 24 HOUR PERIOD BEFORE VEHICLE WAS NO LONGER DRIVABLE. INTERMITTENT CHECK ENGINE LIGHT WITHIN THE PREVIOUS 3 WEEKS PRIOR. VEHICLE WAS INSPECTED BY A CERTIFIED DEALERSHIP TO DIAGNOSE THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377048November 30, 2020
POWER TRAIN
TRANSMISSION PUMP FAILED WHILE DRIVING AND RESULTING IN LOSS OF DRIVABILITY. VEHICLE BEGAN MAKING A WHINING SOUND WHILE ON THE INTERSTATE AND WE EXITED THE HIGHWAY. VEHICLE LOST ABILITY TO MOVE WHILE IN A PARKING LOT/DRIVE-THRU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377147November 30, 2020
ELECTRICAL SYSTEM, ENGINE, STEERING
OUR 2013 DODGE GRAND CARAVAN WOULD START FINE AND IDLE FINE. ONCE ON THE ROAD DRIVING AROUND LOCALLY NOTHING MORE THAN 10 -15 MILES FROM THE HOUSE WITH AVERAGE SPEED OF 35-45 MPH THE ENGINE WOULD JUST DIE! NO WARNING LIGHTS OR SOUNDS IT WOULD JUST DIE. YOU WOULD HAVE TO PULL TO THE SIDE OF THE ROAD AND RESTART THE ENGINE. YOU THEN WOULD CONTINUE ON WITH YOUR DRIVE AND AT THE NEXT STOP SIGN OR TRAFFIC LIGHT IT WOULD DO IT AGAIN, THE ENGINE WOULD JUST DIE. YOU WOULD HAVE TO REPEAT THE STEPS ALL OVER AGAIN AND RESTART THE ENGINE. ANOTHER TIME MY WIFE (LUCKILY NONE OF MY 3 CHILDREN IN THE VAN AT THE TIME) TOOK A LEFT HAND TURN AND MIDWAY THROUGH THE TURN THE ENGINE DIED AND LOST ALL CONTROL OF THE VAN! NO STEERING OR BRAKES! ALMOST SENT THE VAN OFF INTO THE DITCH AND ALMOST ROLLED OVER. NOW THE ENGINE WILL JUST DIE EVEN WHEN IDLING IN THE DRIVEWAY. ONCE AGAIN NO WARNING. NO MIL IDENTIFICATION LIGHT COMES ON AND NO CODES THROWN. VAN HAS IN THE PAST 6 MONTHS HAD THE BATTERY, FUEL PUMP, INJECTORS AND COIL PACKS REPLACE. NONE OF WHICH SOLVED THE PROBLEM. DODGE HAS NO RECALLS FOR THIS VIN IN REGARDS TO RANDOM ENGINE DYING EVEN THOUGH HUNDREDS AND HUNDREDS OF CONSUMERS HAVE EXPRESSED THEIR CONCERNS OF THE SAME ISSUES. THIS VAN IS VERY UNSAFE AND DOES NOT BELONG ON THE ROADS LET ALONE HAVING A FAMILY OF 5 TRAVEL IN IT. WE FEEL DODGE IS LITERALLY DODGING THE ISSUE AND THIS IS UNSAFE CONSUMER PRACTICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377204November 30, 2020
POWER TRAIN
OUR 2017 DODGE GRAND CARAVAN GT SUFFERED A TORQUE CONVERTER FAILURE AT 63,095 MILES WHILE DRIVING IN GEAR AT APPROXIMATELY 50 MPH, CREATING A WHINING SOUND WHILE MOVING UNTIL WE WERE ABLE TO GET THE VEHICLE TO A STOP, AND THEN SHUDDERING AND REVVING HIGH WITHOUT POWER WHILE WE MOVED IT BRIEFLY TO A SAFE LOCATION TO PARK IT FOR TOWING. THE VEHICLE HAD TO BE TOWED TO A DEALER BECAUSE THE TRANSMISSION WAS INOPERATIVE. UPON DIAGNOSIS, DODGE DEALERSHIP CONFIRMED TORQUE CONVERTOR HAD FAILED AND THAT THE MATERIAL FROM THE TRANSMISSION HAD TO BE DISASSEMBLED AND OVERHAULED TO REMOVE THE MATERIAL FROM THE TRANSMISSION. WE WERE VERY FORTUNATE TO HAVE BEEN TRAVELING AT A LOW SPEED AND NEAR A PARKING LOT THAT WE COULD PULL OF INTO AND IMMEDIATELY STOP THE VEHICLE, AS I HAD MY WIFE AND TWO CHILDREN IN THE CAR. DODGE POWERTRAIN WARRANTY EXTENDS TO 60,000 MILES AND DOES NOT COVER THIS REPAIR UNDER A WARRANTY REPAIR (3,095 MILES OUT OF WARRANTY).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376831November 28, 2020
POWER TRAIN
WHILE DRIVING, THE VEHICLE BEGAN MAKING A VERY FAINT WHINING NOISE. I STOPPED AT A RED LIGHT, AND THEN THE VEHICLE HAD TROUBLE ACCELERATING. I WAS ABLE TO MAKE IT HOME, BUT THE VEHICLE WOULDN'T MAKE IT UP THE DRIVEWAY; IT KEPT ROLLING BACKWARDS. AFTER READING OVER 100 COMPLAINTS WITH THE SAME PROBLEM, I'M PRETTY IRATE TO FIND OUT THERE WAS A RECALL, BUT MY VIN# ISN'T INCLUDED. THE WARRANTY ALSO COVERS THE POWERTRAIN UP TO 60K MILES AND I'M AT 61832, JUST OVER THE WARRANTY. I SHOULDN'T HAVE TO REPLACE MY TRANSMISSION ON A 4 YEAR OLD VEHICLE, WHEN NUMEROUS OTHERS ARE COMPLAINING OF THE SAME PROBLEM AND OTHER VEHICLES OF THE SAME MAKE/MODEL ARE UNDER RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376516November 27, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 6 MPH AND MAKING A RIGHT TURN, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO CRYSTAL SUPER CENTER (3477 COMMERCIAL WAY, SPRING HILL, FL 34606) AND WAS DIAGNOSED THAT THE WIN MODULE AND TWO KEYS NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESSES OF BEEN REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) AT FERMAN CHRYSLER JEEP DODGE RAM OF NEW PORT RICHEY (4023 US-19, NEW PORT RICHEY, FL 34652) HOWEVER, THE REPAIR FAILED TO PREVENT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376730November 27, 2020
ELECTRICAL SYSTEM, ENGINE
FUEL PUMP RELAY WENT BAD. ALSO FOUND BROKEN OIL FILTER VALVE, BROKEN FLEX PIPE TO EXHAUST AND LEAKY TRANSMISSION LINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376442November 26, 2020
UNKNOWN OR OTHER
HI EVER SINCE I PURCHASED THIS VEHICLE IT HAS BEEN MAKING THIS NOICE. EVERY TIME I TOOK IT TO A DEALER IT SAID THIS WAS NORMAL. NOW AFTER 8 YEARS AND OVER 100000 MILES IT HAS BECOME WORST. RECENTLY WHEN I ACCELERATE, VEHICLE DOES NOT SHIFT RPM AND INSTEAD IT ACCELERATES RPM BUT VEHICLE DOESN'T. I HAVE TO PARK TURN OFF VEHICLE AND START IGNITION WHERE IT SEEMS TO RESET AND PROBLEM GOES AWAY BUT ONLY FOR A SHORT TIME. CAN YOU PLEASE ASSIST? I RESIDE IN PR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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