Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11386511January 4, 2021
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE HER SPOUSE WAS DRIVING 55 MPH, THE DRIVER'S SIDE HEADREST DEPLOYED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS OR REPAIRS HOWEVER, PAUL SHERRY CHRYSLER JEEP DODGE RAM (8645 N CO RD 25A, PIQUA, OH 45356, (937) 778-0830) WAS CONTACTED AND PROVIDED A REPAIR ESTIMATE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386527January 4, 2021
ENGINE
CYLINDER HEAD FAILURE GASKET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386162January 2, 2021
SEATS
WE WERE IN AN ACCIDENT WITH OUR 2018 DODGE GRAND CARAVAN WHERE A PERSON REAR ENDED US GOING AT LEAST 75 MPH WHILE I WAS GOING A MAXIMUM OF 20 MPH. WE WERE IN A CITY MAINTAINED ROAD, SILVERBELL RD AT THE INTERSECTION OF CORTARO RD. MY SISTER IN LAW WAS IN THE VERY BACK 3RD ROW PASSENGER SIDE CHAIR WHEN IT DISLODGED FROM THE METAL HOOKS ON IMPACT. THE SEAT FLUNG AROUND WITH HER IN IT AND THE HEAD REST HIT SO HARD AGAINST THE BACK WINDOW/DOOR THAT IT IS NOW PERMANENTLY BEND FORWARD. WE CANNOT GET THE SEAT TO STAY UP ANYMORE OR CLOSE DOWN INTO THE GROUND. THE CAR IS NOW TOTALLED. IN THE IMPACT, SHE SUSTAINED 2 BIG BUMPS ON THE TOP OF HER HEAD & LEFT SIDE BEHIND HER EAR. SHE ALSO HAS SEVERE WHIP LASH AND HIT THE RIGHT SIDE OF HER FACE, CAUSING A RED MARK & BRUISING ON THE CHEEK BONE RIGHT UNDER THE EYE. THERE WAS A POLICE REPORT TAKEN WITH MARANA POLICE DEPARTMENT.
Crash:
Yes
Fire:
No
Injuries:
6
Deaths:
0
#11386034January 1, 2021
ENGINE
MY WIFE AND I PURCHASED A 2018 DODGE GRAND CARAVAN IN 2020 WITH 54000 MILES ON IT. ITS HAD A MISFIRE ON CYLINDER 4 BUT WAS TOLD IT WAS JUST A COIL PACK OR SPARK PLUG. FINALLY, WE HAD THAT FINANCIAL MEANS TO PUT IT IN THE SHOP AND COME TO FIND OUT IT HAD LOW COMPRESSION IN CYLINDER 4 WHICH LED TO NEEDING A NEW HEAD. THE MECHANIC THAT FIXED THIS SAID THAT SOME OTHER MECHANICS HAD MENTIONED HEADS BEING AN ISSUE ON THOSE ENGINES. I CONTACTED DODGE AND THEY SAID THAT SINCE IT HAD SURPASSED THE 60000 MILE FACTORY WARRANTY BY 4500 MILES THAT THEY COULD NOT HELP US. THE ONLY THING THAT THEY TOLD ME WAS IF IT DOES BECOME A RECALL OR BE INCLUDED IN A WARRANTY EXTENSION THAT I COULD GET REIMBURSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385731December 31, 2020
POWER TRAIN, VEHICLE SPEED CONTROL, STEERING
WHILE DRIVING DOWN THE ROAD ABOUT 35 MPH MY VAN JUST DIED OUT IN TRAFFIC N WOULD NOT RESTART. THANK GOD I WAS NOT ON INTERSTATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385584December 30, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
WHILE DRIVING THE ENTIRE VEHICLE INCLUDING ALL FUNCTIONAL SYSTEMS SIMPLY SHUTS OFF. THIS HAS HAPPENED 2 TIMES IN THE LAST 2 MONTHS. ALL SYSTEMS ARE LOST. BRAKES, STEERING, ENGINE, ETC. THERE IS NO ADVANCED WARING OR INDICATIONS. THERE ARE NO ENGINE WARNING LIGHTS. THE VEHICLE HAS BEEN TAKEN INTO THE DEALERSHIP TWICE TO FIX THIS MALFUNCTION WITH NO SUCCESS/PROGRESS. THIS IS CATASTROPHIC FAILURE BECAUSE ALL VEHICLE CONTROLS ARE LOST. BOTH TIMES THE VEHICLE WAS BEING DRIVEN. ONCE IN THE CITY AND THE OTHER WHILE ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385606December 30, 2020
AIR BAGS, ELECTRICAL SYSTEM, SEATS
I HAVE A 2014 DODGE GRAND CARAVAN AND THE AIR BAG STAYS ON I WAS DRIVING IN THE FREEWAY WHEN I NOTICED THE AIRBAG LIGHT STAYS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385618December 30, 2020
AIR BAGS, ELECTRICAL SYSTEM
THE AIR BAG ON THE RIGHT FRONT HAS CAME OUT AND THE FUEL PUMP RELAY IN THE FUSE BOX NEED TO BE UNDER WARRANTY FOR THE DEALER MAKING IT LIKE THAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385456December 29, 2020
ELECTRICAL SYSTEM, ENGINE, STEERING
DRIVING DOWN THE ROAD VEHICLE DOES AND LOSE STEERING,BRAKES HIGHWAY ,TURNING,IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385134December 27, 2020
ELECTRICAL SYSTEM
A LOUD BUZZ SOUND HAPPENS WHEN I LOCK MY VEHICLE OR WHEN MY DOOR AUTOMATICALLY LOCKS. IT DOESN'T MATTER IF THE VEHICLE IS STATIONARY OR IN MOTION. WHEN IT LOCKS IT MAKES A VERY LOUD NOISE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384689December 23, 2020
UNKNOWN OR OTHER
PASSENGER SIDE SLIDING DOOR WILL NOT LOCK PROPERLY. WHEN VEHICLE IS PARKED, LOCKING AND SETTING ALARM ON THE VEHICLE WITH THE KEY FOB THE SLIDING DOOR CAN STILL BE OPENED. THE DOOR WILL NOT LOCK. DEALER ADVISED THAT DOOR LOCKING ACTUATOR WAS BAD AND ESTIMATED $1,650 TO REPAIR. THIS APPEARS TO BE A MANUFACTURING DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384710December 23, 2020
SERVICE BRAKES, ENGINE
THE BRAKES DID NOT HOLD WHEN BACKING UP. I WAS DRIVING WHEN BRAKES WENT SOFT. I HAD VECH TOWED TO A LOCAL MECHANIS AND IT WAS DISECOVERED A GAS BUBBLE IN BRAKE LINE .I SEARCHED AND FOUND A RECALL NOTED THIS WAS FOUND AND WOULD REOCOUR. MAFRACTURE STATES IT COULD REACOUR AGANIN AT ANYTIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384637December 22, 2020
SEATS
DRIVER SIDE HEAT DOES NOT WORK/TOLD THAT LOWER BOTTOM SEAT WARMER GRID NEEDS TO BE REPLACED $235.00 FOR PARTS, LABOR $225.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384276December 20, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
OUR 2016 DODGE GRAND CARAVAN STALLS WHILE DRIVING. THERE IS NO INDICATION WHEN IT WILL HAPPEN. WHEN IT DOES HAPPEN, THE DASH INDICATORS LIGHT UP BRIEFLY AND THE ENGINE LOSES ALL POWER. THIS HAS HAPPENED NUMEROUS TIMES WHILE DRIVING IN TRAFFIC ON THE ROAD. I HAVE SEEN HUNDREDS OF SIMILAR COMPLAINTS ONLINE FOR THIS VEHICLE. WE ARE ABLE TO RESTART THE VEHICLE AFTER COMING TO A COMPLETE STOP, BUT THE CHECK ENGINE LIGHT IS NOT ON AND THERE ARE NO ENGINE CODES WHEN WE RESTART. MANY OF THE COMPLAINTS I HAVE READ STATE THAT THE MECHANICS CAN'T FIGURE OUT WHAT IS WRONG BECAUSE THERE IS NO CODE AND CAN'T IMMEDIATELY RECREATE THE ISSUE. WE HAVE HAD THE SAME EXPERIENCE. YET IT CONTINUES TO HAPPEN. OVER AND OVER. MY VEHICLE IS IN THE 5TH GENERATION OF THIS MODEL (2008 - 2020). ACCORDING TO WIKIPEDIA, WELL OVER 1 MILLION HAVE BEEN SOLD IN THE US ALONE. IF HUNDREDS (MAYBE THOUSANDS) OF PEOPLE HAVE COMPLAINED ON THE INTERNET ABOUT THE SAME EXACT PROBLEM WITH THE SAME EXACT VEHICLE, THEN YOU KNOW THERE ARE MULTIPLES MORE WHO HAVE EXPERIENCED THIS ISSUE. LOSING POWER WHILE DRIVING IS A MASSIVE SAFETY ISSUE, NOT JUST FOR THE VEHICLE THAT LOSES POWER, BUT FOR ALL VEHICLES AROUND IT. I AM DATING THIS AS OF 12/19/2020 BECAUSE IT HAPPENED TO ME AGAIN LAST NIGHT, BUT PLEASE NOTE THAT IT HAS HAPPENED REPEATEDLY OVER THE PAST FEW YEARS. THIS ISSUE SHOULD PROMPT A RECALL SO THAT NOBODY IS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384281December 20, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
WHENEVER THE PASSENGER SLIDING DOOR UNLOCKS, THE ACTUATOR MAKES A LOUD BUZZING SOUNDS THAT IS HEARD BOTH INSIDE AND OUTSIDE THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384142December 18, 2020
AIR BAGS, UNKNOWN OR OTHER
I REPORTED TO DODGE MANAGEMENT TEAM OF MR KUNISNIS AND I WAS TRANSFERRED TO MR. AGOSTA. I WAS INSTRUCTED TO BOOKED AN APPOINTMENT TO DODGE HONOLULU BRANCH WHICH I DID TO CHECK MY AIRBAG THAT NEVER WORK SINCE I TOOK THE CAR BRAND NEW AND THE BATTERY IS BEING REPLACED LESS THAN A YEAR FOR 4 TIMES IN 3 YRS. BUT WHEN I BROUGHT MY CAR TO DODGE HONOLULU, I HAVE BEEN INFORMED THAT DODGE MAIN OFFICE DENIED MY CAR CHECK. I INFORMED BOTH MR KUNISKIS AND MR. AGOSTA BUT NEVER HEARD BACK TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384026December 18, 2020
ELECTRICAL SYSTEM, ENGINE
WE BOUGHT THIS VAN USED ABOUT A YEAR AGO. IT DIES SUDDENLY WITHOUT ANY WARNING IN THE MIDDLE OF THE ROAD REGARDLESS OF ANY CERTAIN FACTORS. I HAVE RESEARCHED THIS SEVERAL TIMES WITH MANY OTHER COMPLAINTS SIMILAR TO THIS ONE. THIS IS VERY DANGEROUS FOR MY FAMILY AND I CANNOT BELIEVE THERE IS NO RECALL. I AM A MOTHER OF 3 AND CANNOT AFFORD TO PAY UPWARDS OF 10,000$ TO REPLACE AN IGNITION IF THIS IS THE ISSUE, I AM NOT IN ANY WAY A MECHANIC BUT I HAVE READ/HEARD THAT IS MOST LIKELY THE PROBLEM. DODGE, PLEASE DO WHAT IS RIGHT FOR THE PEOPLE WHO PUT THEIR FAITH IN YOUR COMPANY EVERY TIME THEY PUT THEIR FAMILIES IN YOUR VEHICLES AND RECALL THIS IMMEDIATELY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384049December 18, 2020
POWER TRAIN
TRANSMISSION LOSS OF POWER DRIVING DOWN INTERSTATE NOW SLIPS WHILE DRIVING LOCALLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384077December 18, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
REAR LIFT WON'T OPEN SOMETIMES AND NOT MANUALLY EITHER. PASSENGER SLIDING DOOR MAKES A BUZZING SOUND WHEN UNLOCKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384110December 18, 2020
ENGINE
WHILE SLOWING DOWN FROM 20 MPH TO MAKE TURN, ENGINE SHUTS OFF WITH NO WARNING LIGHTS OR CODES STORED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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