Dodge Grand Caravan Complaints
13,518 consumer complaints on file.
- #11383873December 17, 2020UNKNOWN OR OTHER
FAULTY DOOR LOCK ACTUATOR ON PASSENGER SIDE SLIDING DOOR. DOOR MAKES LOUD BUZZING SOUND EVERY TIME THE AUTOLOCK FEATURE IS ACTIVATED (15MPH). I AM CONCERNED THAT THE SLIDING DOOR NOT LOCKING CAN CAUSE AN ISSUE DURING A COLLISION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11383648December 16, 2020ELECTRICAL SYSTEM
THE ELECTRIC LOCKS ON BOTH OF THE SLIDING REAR DOORS HAVE A BUZZ WHEN OPENING AND CLOSING THE DOORS, ALSO WHEN UNLOCKING THEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11383696December 16, 2020ELECTRICAL SYSTEM, UNKNOWN OR OTHER
PASSENGER SLIDING DOOR MAKES A LOUD BUZZING NOISE AND WILL NOT UNLOCK. CANNOT MANUALLY UNLOCK THE CAR AND UNABLE TO MANUALLY OR AUTOMATICALLY OPEN. UNSAFE CONDITION. PLEASE ASK THEM TO FIX.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11383697December 16, 2020FUEL/PROPULSION SYSTEM, POWER TRAIN
ON THE FILLER NECK, WHEN I PUT THE FUEL NOZZLE IN TO FILL UP MY VAN THE FILLER NECK IS LOOSE. I HAVE OWNED MANY VEHICLES AND HAVE NEVER RUN INTO THIS PROBLEM. ON THE POWER TRAIN ,WHEN CLIMBING A HILL IT SLOWS DOWN AND I GO TO GIVE IT GAS AND IT BOGGS DOWN, LIKE SPUTTERS. IT MAKES LIKE A CLUNCKING IN THE BACK OF THE VAN. ALSO THE HOOD HAS COME UP ON ME 3 TIMES. THIS LAST TIME I TOOK IT TO THE DEALER THEY DID NOT CHECK IT OUT. I WAS GOING DOWN THE ROAD AND THE LATCH POPPED LOOSE AND MADE THE HOOD COME UP. I WAS GOING ABOUT 45 MILES AN HOUR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11383341December 14, 2020ELECTRICAL SYSTEM
MY WINDOW VENT SWITCH IN DRIVER SIDE DOOR CAUGHT FIRE
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11383435December 14, 2020AIR BAGS, STRUCTURE:BODY, ELECTRICAL SYSTEM
MY WIFE HIT A DEER GOING 70 MPH DRIVING NORTHBOUND ON I65 RIGHT AFTER CROSSING THE TENN. STATE LINE. THE DEER HIT THE FRONT CENTER AND PASSENGER FRONT OF THE VAN AND THE AIRBAGS NEVER DEPLOYED. THE AIRBAG LIGHTS CAME ON AND STAYED ON BUT THE AIRBAGS NEVER DEPLOYED. THE FENDER MOLDING WAS RIPPED APART, RADIATOR WAS PUSHED INTO THE THE ENGINE BLOCK, PASSENGER LIGHT WAS DEMOLISHED AND PUSHED IN TO THE ENGINE COMPARTMENT, ALL THE ELECTRIC WARNING LIGHTS CAME ON EXCEPT THE ENGINE LIGHT AND THE FENDER WELL WAS PUSHED BACK 1/4 INCH AND IN 1 INCH INTO THE PASSENGER DOOR. A RED LIGHTNING BOLT CAME ON AND THE VEHICLE STOPPED RUNNING. TOW TRUCK CAME AND THEY WERE NOT ABLE TO GET THE VEHICLE OUT OF PARK.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11383189December 13, 2020STRUCTURE:BODY
THE PASSENGER SLIDING DOOR IS STUCK IN THE LOCKED POSITION OUT OF NOWHERE. IT CANNOT BE UNLOCKED WITH THE BUTTONS ON THE DOOR, MANUALLY, OR WITH THE KEY FOB. IT WAS PARKED IN THE DRIVEWAY OVERNIGHT, THE NEXT MORNING I WENT TO LOAD UP MY KIDS, AND IT WOULDN'T WORK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11383209December 13, 2020AIR BAGS, SEATS
THE DRIVER'S SIDE HEADREST HAS DEPLOYED ON IT'S OWN WHILE PARKED IN A DRIVEWAY AND TURNED OFF. AFTER INSPECTION, THE PLASTIC BRACKETS THAT RETAIN THE METAL PIN THAT IS SUPPOSED TO SECURE THE HEADREST BROKE APART AND RELEASED THE HEADREST INTO A DEPLOYED POSITION. THIS IS A DESIGN FLAW THAT SHOULD BE RECALLED BEFORE SOMEONE BECOMES INJURED. THE HEADREST IS UNDER A SPRING LOADED FORCE THAT THE PLASTIC WAS NOT ENGINEERED TO RESTRAIN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11383107December 11, 2020UNKNOWN OR OTHER
MY VEHICLE WILL RANDOMLY STALL WITHOUT ANY WARNING NOR ANY DASH LIGHTS SUCH AS CHECK ENGINE OR BATTERY DISPLAYING. MY LOCAL DODGE DEALERSHIP CHECKED THE VEHICLE OUT WITH A ODB AND COULD NOT DIAGNOSE THE ISSUE. THIS ISSUE WILL HAPPEN WHILE DRIVING AND IT APPEARS MANY OTHER PEOPLE ARE HAVING A SIMILAR ISSUE ACCORDING TO ONLINE RESEARCH. THIS HAS BEEN ONGOING ISSUE FOR A FEW MONTHS AND WE ARE UNABLE TO DRIVE IT NOR RESOLVE THE ISSUE SINCE WE (NOR DODGE MECHANICS) KNOW WHAT IS WRONG.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11382992December 11, 2020LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2019 DODGE GRAND CARAVAN. THE CONTACT NOTICED THAT THE FRONT DRIVER'S SIDE DOOR HANDLE WAS FRACTURED. THE VEHICLE WAS TAKEN TO GOLLING CHRYSLER DODGE JEEP RAM (2405 S. TELEGRAPH RD, BLOOMFIELD TWP, MI 48302) WHERE IT WAS DIAGNOSED THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,452.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11382846December 10, 2020ELECTRICAL SYSTEM
NHTSA RECALL NUMBER P60 REFERENCE # 1228426 SUMMARY CHRYSLER GROUP LLC (CHRYSLER) IS RECALLING CERTAIN MODEL YEAR 2011-2014 CHRYSLER 300, DODGE CHARGER, CHALLENGER, AND DURANGO; AND 2012-2014 JEEP GRAND CHEROKEE VEHICLES MANUFACTURED APRIL 22, 2010, TO JANUARY 2, 2014, AND EQUIPPED WITH A 3.6L ENGINE AND A 160 AMP ALTERNATOR. IN THE AFFECTED VEHICLES, THE ALTERNATOR MAY SUDDENLY FAIL. I HAD THE SAME THING HAPPEN TO ME; THIS SHOULD ALSO BE PART OF THIS RECALL. MY BATTERY LIGHT CAM ON AT A STOP AND GO LIGHT, 60 SECONDS LATTER, MY CAR STALLED BECAUSE OF DEAD BATTERY AND NON WORKING ALTERNATOR. FCA STATED GO TO THE DEALER FOR REPAIR AND NOT COVERED BY THE RECALL. I WENT TO AUTO ZONE FOR ELIMINATED LIFE TIME WARRANTY AND I INSTALLED IT. 2012 DODGE GRAND CARAVAN 4DR WGN SE VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11382850December 10, 2020ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING 65 MPH, THE SPEEDOMETER CLUSTER PROVIDED INCORRECT INFORMATION PRIOR TO THE VEHICLE LOSING MOTIVE POWER AND STALLING. THE VEHICLE RESTARTED INDEPENDENTLY. THE CONTACT STATED THAT THE FAILURE RECURRED AT VARIOUS SPEEDS. ADDITIONALLY, THE IGNITION KEY SEIZED INSIDE OF THE IGNITION SWITCH AND WAS UNABLE TO BE REMOVED. THE CONTACT CONTACTED COURTESY CHRYSLER JEEP DODGE RAM TAMPA (9207 E. ADAMO DR, TAMPA, FL 33619, (813) 694-8784) AND WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 191,466.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11382884December 10, 2020UNKNOWN OR OTHER
THE SLIDING DOOR LOCKS ARE MAKING A LOUD BUZZING SOUND AND NOT LOCKING PROPERLY WHEN I USE MY REMOTE TO LOCK THE VAN. I HAVE TO MANUALLY UNLOCK AND LOCK THE DOOR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11378653December 9, 2020ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITH AN ABNORMAL CLICKING SOUND COMING FROM UNDER THE HOOD. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE INTERIOR AND EXTERIOR LIGHTS WERE FLICKERING. THE CONTACT DISCONNECTED THE BATTERY CABLES AND UPON RECONNECTING THE CABLES, THE VEHICLE OPERATED WITHOUT FURTHER ISSUES. THE CONTACT LEFT A VOICEMAIL WITH WALDORF DODGE RAM (2294 CRAIN HWY, WALDORF, MD 20601 (301) 638-9400) HOWEVER, THE DEALER HAD NOT RESPONDED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11378677December 9, 2020POWER TRAIN
VAN HAS 29000 MILES. TRANSMISSION PAN AND TRANS COOLER LINES ARE LEAKING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11378690December 9, 2020SERVICE BRAKES
BRAKE LIGHTS COME ON AND OFF BY THEM SELVES MECHANIC SWITCHED THE BRAKE LIGHT SWITCH AND STILL HAVE ISSUES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11382791December 9, 2020UNKNOWN OR OTHER
POWER SLIDING DOOR ON RIGHT SIDE MAKES BUZZING SOUND WHEN ANY FOOD IS OPENED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11378422December 8, 2020AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V396000 (AIR BAGS, STEERING) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11378553December 8, 2020ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VISIBILITY/WIPER
ABOUT 11/30 I WENT TO START THE CAR IN THE MORNING., THE FRONT WINDSHIELD WIPERS WERE ON WHEN I TURNED THE KEY, AND WOULD NOT CHANGE SPEED OR TURN OFF AS MUCH AS I TRIED THE BACK AND THEY WOULD NOT TURN ON. THE RADIO/ CLOCK DID WORK BUT NO LIGHTED INFORMATION AND SAME WITH THE SPEEDOMETER, THE GAS TANK, TEMPERATURE WARNING AND TACHOMETER LIGHTING. THE CAR STARTED, AND RESTARTED SEVERAL TIME WELL ENOUGH BUT THE DASHBOARD LIGHTS AND THE WIPERS DID NOT CHANGE. I TRIED TURNING THE KEY ON AND OFF WITHOUT STARTING THE CAR A NUMBER OF TIMES WITH DIFFERENT NUMBER OF TRIES BEFORE RESTARTING AS A POSSIBLE RESETTING WITH NO CHANGE. EVENTHOUGH IT HAD NO WORKING SPEEDOMATER I DROVE THE CAR FIRST AROUND THE BLOCK SEVERAL TIMES AND THEN TO MY LOCAL MECHANEC. I TALKED TO HIM HE DID NOT HAVE THE CORRECT EQUIPMENT FOR TESTING REQUIRED TO FIND THE PROBLEM. HE SUGGESTED I GO TO THE DEALER AND 1) SEE IF THEY HAD ANY RECALL OR UNPUBLISHED ISSUED REPAIR NOTICES ETC 2) GET AN ESTIMATE OF THE POSSIBLE COSTS AND TIMES FOR REPAIR. I THANKED HIM AND WAS IN MY CAR AGAIN WITHIN 15 MINUTES AND THE TOTAL PROBLEMS WENT AWAY, FRONT WIPERS OFF AND ALL THE DASHBOARD LIGHTS WORKED. THE CAR WORKED FOR 4 MORE TRIPS OVER THE NEXT FEW DAYS. ON DEC 3RD 2020, I STARTED THE CAR JUST FINE WENT ON THE EXPRESS WAY FOR THE FIRST TIME FOR A ABOUT 35 MINUTES TRIP. ABOUT 8 MINUTES INTO THE EXPRESSWAY DRIVE THE DASHBOARD LIGHTS WENT OUT AND THE WIPER WENT ON FOR ABOUT 1.5 MINUTES, BUT BEFORE I COULD EXIT THE EXPRESSWAY THEY WENT BACK ON AND I COULD TURN OFF THE WIPERS, A FEW MINUTES THEY WENT OUT AGAIN AND JUST AS SUDDENLY IN 2 MINUTES THEY WERE WORKING AGAIN. THERE WAS A THIRD TIME BEFORE MY EXIT THAT LASTED ONLY ABOUT 1 MINUTE. WHEN I GOT OFF AT THE USUAL EXIT I PARKED & TRIED TO SEE THE PROBLEM AGAIN FOR NEARLY 20 MINUTES WITH NO LUCK, I CONTINUED THE TRIP AND IT WAS UNEVENTFUL AS DRIVE BACK & SINCE NO PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11378572December 8, 2020STRUCTURE:BODY
DRIVER'S SIDE REAR PASSENGER AUTOMATIC DOOR WILL NOT OPEN. THE LOCKING MECHANISM SEEMS TO BE FROZEN AND I CANNOT OPEN IT USING THE KEY FOB, MANUALLY, OR WITH THE BUTTON IN THE DRIVER'S AREA. I CANNOT ACCESS MY CHILDREN FROM THE EXTERIOR OF THE CAR UNLESS I USE THE OTHER SIDE DOOR. THIS IS A SERIOUS SAFETY HAZARD, ESPECIALLY IF WE WERE IN A VEHICLE ACCIDENT ANY REAR PASSENGER COULD GET TRAPPED INSIDE. THIS IS APPARENTLY A KNOWN COMMON PROBLEM AND SHOULD BE ADDRESSED WITH A SAFETY RECALL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0