Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11414748May 1, 2021
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
I WAS DRIVING ON THE ROAD AT ABOUT 30 MPH GOING STRAIGHT (WITH MY WIFE/KIDS) AND THE CAR JUST TURNED OFF COMPLETELY. THERE WAS NO ELECTRICAL, NO PROPULSION, POWER STEERING WENT OUT. THE ELECTRICAL BLINKED ON AND OFF A COUPLE TIMES LIKE IT WAS TRYING TO COME BACK ON BUT I HAD TO PULL OVER (LUCKILY WE WERE ON A RURAL ROAD) AND TURN THE CAR OFF AND BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414531April 29, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
INTERMITTENTLY THE VEHICLE WILL SHUT OFF ENGINE DURING STOP AND WITH HAVE TO TURN KEY OVER AGAIN. WE'VE HAD THIS VAN FOR 3 WEEKS AND IT HAS HAPPENED TWICE. BOTH TIMES HAVE BEEN WHEN DECELERATING TO A STOP. THE FIRST TIME IT HAPPENED WHILE IN REVERSE AND THE SECOND TIME IT HAPPENED WHEN IN DRIVE MOVING FORWARD TO A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414534April 29, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
REAR SLIDING DOOR SUDDENLY BECAME STUCK IN THE LOCKED POSITION AND I AM UNABLE TO OPEN THE DOOR IN ANY WAY. THIS IS CAUSING MY CHILDREN TO HAVE TO EXIT THE VAN ON THE TRAFFIC SIDE OF THE CAR. THIS WOULD ALSO LEAVE MY CHILD TRAPPED IN THE CAR SHOULD AN EMERGENCY ARISE OR AN ACCIDENT OCCUR ON THE OTHER SIDE OF THE VAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414286April 28, 2021
ENGINE
TL* THE CONTACT OWNS 2013 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE HIS GIRLFRIEND WAS PARKING THE VEHICLE STALLED, STARTED SMOKING AND THEN CAUGHT FIRE IN THE ENGINE COMPARTMENT. THE CONTACT STATED THAT HE INSPECTED THE ENGINE COMPARTMENT AND NOTICED THAT WIRES, THE WIRE HARNESS AND OTHER ITEMS IN THE ENGINE WERE BURNT. THE FIRE DEPARTMENT WAS NOT CONTACTED HOWEVER, A BYSTANDER EXTINGUISHED THE FIRE WITH A WATER HOSE. THE CONTACT HAS NOT NOTIFIED A LOCAL DEALER. THE VEHICLE HAS NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAS NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11414337April 28, 2021
AIR BAGS
TL* THE CONTACT RENTED A 2020 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE ANOTHER PERSON WAS DRIVING THE VEHICLE AT 45 MPH, HE ATTEMPTED TO PASS ANOTHER VEHICLE BUT COLLIDED WITH ANOTHER VEHICLE IN FRONT OF HIM. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY UPON IMPACT. BOTH THE DRIVER AND CONTACT WERE TRANSPORTED TO THE HOSPITAL VIA AN AMBULANCE. THE CONTACT WAS TREATED FOR A BROKEN NOSE AND A MAJOR BRUISE TO HER LEFT THIGH. THE DRIVER WAS TREATED FOR THREE BROKEN RIBS ON HIS RIGHT SIDE, BRUISES TO THE LEFT SIDE OF HIS HEAD, AND A BROKEN LEFT ARM. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE WHEREABOUTS OF THE VEHICLE REMAINED UNKNOWN. THE RENTAL COMPANY STATED THAT A CLAIM HAD BEEN FILED WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11414364April 28, 2021
POWER TRAIN
STARTED THE CAR AND IT WAS MAKING A SOUND LIKE AN ELECTRICAL CAR WOULD. THOUGHT MAYBE IT WAS JUST WARMING UP AND I WAS IMAGINING IT. DROVE TO TOWN AND IT STARTED SHIFTING HARD. BY THE TIME I TRIED TO GO HOME IT WOULDN'T SHIFT INTO HIGHER GEARS, HAD REALLY HIGH RPM. I GOT IT INTO A PARKING LOT AND IT WOULDN'T DRIVE AT ALL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414174April 27, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE REVERSING, THE VEHICLE STALLED. LEGACY CHRYSLER DODGE JEEP RAM (1798 HIGHWAY 3175 N BYP, NATCHITOCHES, LA 71457) WAS MADE AWARE OF THE FAILURE BUT INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL AND THAT THE REPAIR WOULD BE AN OUT OF POCKET EXPENSE. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC AS A TRANSMISSION FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414210April 27, 2021
ELECTRICAL SYSTEM
THE REAR PASSENGER DOOR IS STUCK IN A LOCKED POSITION. IT CANNOT BE UNLOCKED MANUAL. THE LATCH IS COMPLETELY STUCK. WITH THREE KIDS, IT IS A SAFETY ISSUE FOR IT NOT TO OPEN. IT QUIT WORKING WITHOUT ANY WARNING AND THE VAN HAS LESS THAN 34,000 MILES ON IT. WE WENT IN TO CHURCH ON SUNDAY AND LOCKED THE DOORS WITH THE KEYLESS REMOTE. WE CAME OUT AND IT WOULDN'T UNLOCK. I SEE THIS IS AN ISSUE FOR MULTIPLE PEOPLE. THERE SHOULD BE A RECALL ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413953April 26, 2021
AIR BAGS, SEATS
FRONT PASSENGER ACTIVE HEADREST SYSTEM DEPLOYED WITH NO EXPLANATION. THE VEHICLE WAS BEING DRIVEN NORMALLY IN A PARKING LOT AND THE HEADREST JUST WENT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413995April 26, 2021
STRUCTURE:BODY
THE PASSENGER REAR SLIDING DOOR WILL NOT OPEN WITH THE KEYFOB. YOU HAVE TO MANUALLY LOCK AND UNLOCK. WHEN YOU HIT THE DOOR BUTTON ON THE KEYFOB IT WILL UNLOCK THE REST OF THE DOORS BUT NOT OPEN THE DOOR. IF THE REST OF THE DOORS ARE UNLOCKED AND YOU GRAB THE SLIDING DOOR IT WILL SET OFF THE ALARM. IF IT IS LOCKED IT WILL NOT UNLOCK AND OPEN WITH THE BUTTON ON THE ROOF UNTIL MANUALLY UNLOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414019April 26, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2019 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE PASSENGER'S SIDE SLIDING DOOR LOCK WAS INOPERABLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO KUNES COUNTRY CHRYSLER JEEP DODGE RAM OF MORRISON, INC. (SCHULER MOTORS) (727 E LINCOLN WAY, MORRISON, IL 61270, (815) 772-2171) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SLIDING DOOR ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413730April 25, 2021
ELECTRICAL SYSTEM, ENGINE, STEERING
THIS VEHICLE HAS THE SAME PROBLEM REGARDING THE WIRELESS IGNITION MODULE (WIM) PROBLEMS AS THE 2008 - 2012 OF SAME MODELS. MY WIFE WAS DRIVING THIS CAR WITH ALL FOUR OF OUR CHILDREN WHILE WE ARE HERE IN GERMANY (ACTIVE DUTY US AIR FORCE) 2017 AND THE ENGINE DIED WITH NO WARNING/INDICATORS. I WAS NOT IN THE VEHICLE SO I THOUGH MAYBE SHE HIT THE IGNITION AND IT CUT OUT. AT THAT POINT WE SWAPPED VEHICLES AND I HAVE BEEN USING THIS CAR AS MY PRIMARY VEHICLE FOR DRIVING BACK AND FORTH TO WORK 2017 - 2021. I AM A AIRCRAFT MECHANIC WITH OVER 23 YEARS OF MAINTENANCE EXPERIENCE ON MULTIPLE DIFFERENT AIRFRAMES. I HAVE PERSONALLY WITNESSED THE ENGINE CUTTING OUT WHILE DRIVING NO LESS THAN 20 TIMES SINCE (4/25/2021). I HAVE BEEN ABLE TO PUT THE VAN IN NEUTRAL AND IMMEDIATELY RESTART THE ENGINE (WHILE I AM DRIVING AND THIS HAPPENS). THIS HAPPENS AT SLOW SPEEDS (RESIDENTIAL AREA WITH CHILDREN PLAYING IN STREETS, HIGH SPEEDS (WHILE ON THE AUTOBAHN), DURING TURNS (DRIVING ON HILLY CURVED ROADS LUCKILY I HAVEN'T EXITED THE ROADWAY YET!), BRAKING (AT STOP LIGHTS), WHILE PARALLEL PARKING; POWER BRAKES STOP OPERATING, POWER STEERING STOPS OPERATING, GAS PEDAL STOPS RESPONDING TO INPUT - ALL DUE TO THE ENGINE THAT STOPS OPERATING. WHAT I BELIEVE NOW DUE TO THE WIRELESS IGNITION MODULE GOING FROM ON POSITION TO ACCY A MALFUNCTION WITH IN THE WIM. IT'S LIKE SOMEONE JUST KILLED THE ENGINE, BUT ALL LIGHTS, RADIO, EVERYTHING ELSE ELECTRICAL STILL OPERATES PERFECTLY. MILEAGE 135,000 MILES THERE ARE NO INDICATORS THAT THE ENGINE HAS CEASED TO OPERATE EXCEPT THAT THE RPMS ARE AT 0 (EVEN AT IDLE RPMS SHOULD BE AROUND 1,000 RPMS). NO OTHER INDICATOR LIGHT ILLUMINATES. CONNECTED OBD2, NO CODES, I EVEN DRIVE WITH A BLUE DRIVER ATTACHED AND WHEN IT HAS HAPPENED THERE ARE NO CODES RECORDED. THESE CARS ARE HAZARDS ON THE ROADS AND IT IS SHAMEFUL DODGE WILL NOT ADMIT THEIR MISTAKE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413822April 25, 2021
ENGINE, VEHICLE SPEED CONTROL
ENGINE LIGHT HAS BEEN ON FOR QUITE SOME TIME. DEALERS UNABLE TO LOCATE PROBLEM. THOUGHT IT WAS CAMSHAFT SENSOR, REPLACED AND SAME ISSUES. CHECK ENGINE LIGHT IS NOT ALWAYS ON, SEEMS TO COME ON AFTER EXTENDED DRIVING. ON HIGHWAY, WITH ENGINE LIGHT ON TRACTION LIGHT WILL COME ON AND THE I WILL NOT BE ABLE TO ACCELERATE PAST ABOUT 60 MPH EVEN WHEN PRESSING GAS TO FLOOR. ON HIGHWAY THIS IS VERY SCARY AND DANGEROUS. I SEE SIMILAR COMPLAINTS AND I AM FRUSTRATED THAT NO ONE CAN FIGURE OUT THE PROBLEM WITH MY VEHICLE. BEEN DEALING WITH THIS FOR ALMOST TWO YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413841April 25, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
VAN CRANKS BUT WILL NOT TURN OVER / START. STATIONARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413636April 24, 2021
STRUCTURE:BODY
PASSENGER DOOR, ONE ON THE DRIVER SIDE, IS STUCK ON LOCK POSITION. I CAN'T OPEN MANUALLY OR KEY FAB TO DO ANY FUNCTIONS AS A DOOR. IT DOESN'T MAKE ANY NOISE, JUST WON'T OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413607April 23, 2021
POWER TRAIN
DRIVING DOWN THE HIGHWAY AND IT STARTED REVING THE RPMS, MAKING A HUMMING NOISE , AND WOULDN'T MOVE.. TRANSMISSION LIGHT ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413326April 22, 2021
UNKNOWN OR OTHER
FAULTY ACTUATOR, DOORS MAKE A SOUND WHEN UNLOCKING AND NOW RESULTING IN ONE DOOR NOT OPENING. THE NOISE HAPPENS ALL OF THE TIME (PARK OR GOING) JUST THE UNLOCK BUTTON HAS TO BE PRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413347April 22, 2021
ELECTRICAL SYSTEM
SHORTLY AFTER WE BOUGHT OUR VEHICLE, WHEN WE WOULD UNLOCK THE DOORS, THE VAN MADE A LOUD BUZZING SOUND. WE HAD IT CHECKED WITH ANOTHER WARRANTY ISSUE AND THEY FOUND NOTHING. THEN, IN DECEMBER, THE PASSENGER SIDE DOOR STOPPED WORKING AND IT WAS LOCKED. IT COULDN'T BE UNLOCKED OR OPENED BY ANY METHOD. LAST WEEK, I SCHEDULED IT TO BE FIXED AT THE DEALER. THEN THE DRIVER SIDE SLIDING DOOR ALSO LOCKED SHUT AND IT'S UNABLE TO BE OPENED. DEALER SAID IT IS THE DOOR ACTUATORS (COVERED UNDER WARRANTY). HOWEVER, SINCE THE ACTUATORS WENT BAD, THE DOOR CANNOT BE OPENED. THE DOORS MUST BE OPENED TO TAKE FOR PANELS OFF TO ACCESS/REPLACE ACTUATORS. THEREFORE, THEY HAVE TO BREAK DOOR PANELS TO ACCESS (NOT COVERED WARRANTY PART). QUICK RESEARCH ONLINE SHOWS ACTUATORS GOING BAD IS VERY COMMON ON MULTIPLE YEARS OF DODGE CARAVANS. THIS IS A MAJOR SAFETY ISSUE AS IT RENDERS THE PASSENGERS TRAPPED INSIDE THE VEHICLE, WHICH COULD BE A PROBLEM IN AN EMERGENCY. I FEEL REPLACING THE ACTUATORS SHOULD BE A RECALL AND SHOULD BE DONE ON ALL CARAVANS THAT HAVE THE PARTY THAT HAS BEEN SHOWN TO BE AN ISSUE. THIS SHOULD NOT BE WARRANTY WORK AFTER THERE IS AN ISSUE ON THAT SPECIFIC VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413473April 22, 2021
POWER TRAIN
DRIVING MY RPM WOULD AUTOMATICALLY JUST KEEP GOING HIGH. THEN I'LL BE OK THEN IT WOULD GO HIGH WITHOUT ME HITTING GAS. IT GOT TO THE POINT WHERE I WAS SCARED DRIVING IT. HAD TO PULL OVER WITH HAZARDS ON CAUSE I COULDN'T ACCELERATE TO GET UP TO SPEED WITH RPM JUMPING HIGH. I WAS AFRAID SOMEONE WOULD HIT FROM BEHIND. I HAD TO GET MY VAN TOWED BACK TO ME HOUSE. I NEVER HAD THIS HAPPEN AND TODAY ALL OF SUDDEN OUT OF NOWHERE THIS STARTED TO HAPPEN. AT FIRST IT DID IT A LITTLE UP AND DOWN RPM AND DIDN'T THINK MUCH OF IT. IF I DIDN'T NEED TO ACCELERATE AND KEPT IT BETWEEN IT SEEMED LOW OR BETWEEN 1.5 AND 2.0 RPMS IT SEEMED OK. THEN GOING UP HILL/SLOPE MOSTLY DRIVING ON HIGHWAYS IF I PUSHED ON GAS PEDAL IT WOULD TRY TO ACCELERATE THE RPM'S HIGHER. THEN IT WOULD ACCELERATE ON IT'S OWN WITHOUT PUSHING GAS PEDAL. I PARKED ON SHOULDER SHUT OFF CAR AND RESTART TO FET GOING AGAIN. SAME THING ALL OVER HAPPENED. IT WAS SCARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413003April 20, 2021
ENGINE
THE ENGINE STOPS FOR NO REASON AND DOES NOT SHOW A CHECK ENGINE LIGHT. THE ENGINE CAN BE RE-STARTED, BUT CAN THEN STOP AGAIN FOR NO REASON. WE HAVE HAD THE TRANSMISSION WORKED ON, BUT THERE ARE STILL ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan