Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11478845August 11, 2022
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving approximately 35 MPH suddenly the vehicle's speed began to reduce but the RPMs increased before moments later the vehicle accelerated forward at a high rate of speed. The vehicle was later taken to the local mechanic who diagnosed a transmission failure. No further details were provided. The contact later schedule a service appointment with a transmission specialist. The manufacturer was notified of the failure. The local dealer was not contacted regarding the failure. The failure mileage was 45,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477994August 7, 2022
STRUCTURE:BODY
Driver side passenger sliding door locked and won’t unlock to open door no manual override way to open door I feel is a safety hazard if in a accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477978August 6, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I was driving on a side street fortunately instead of the interstate each of the times that the car died! All of the dash lights came on and it just stopped running. I called for service and the tow driver checked the battery and it was fine, but but would not start or jump. Had it towed to the mechanic. A new battery was put on and it ran for a couple of days then died again. It would not jump so towed back to mechanic. Mechanic said they charged the battery, got it started said they ran diagnostics finding no issues. the next day it died again and would not jump. It is back at the mechanic's with them trying to figure this out. In my own research, I found this site and the repeated problems just like this. If I had been on the interstate, any kind of busy traffic it could have been tragic! I don't know why this persistent Dodge problem has not been recalled and fixed! I'm concerned that when we get the part replaced it will have the same problem. I don't want anyone to have a dangerous car. I'm stuck with this vehicle that is not safe even when fixed or don't fix it and trash it. Either way I have to buy another car. The sad thing is that until this repeated problem, I loved the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477893August 6, 2022
STRUCTURE:BODY
The sliding rear passenger door (on the driver’s side) will not open. It happened without warning; after some internet research, it appears that is a frequently occurring issue with models of Dodge Grand Caravans. I’m the event of an emergency the side door panel would be difficult to escape. I have yet to take it a repairman for evaluation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477912August 6, 2022
STRUCTURE:BODY
PASSENGER DOOR WONT LOCK OR OPEN ELECT. DRIVERS SIDE IS LOCKED AND WILL NOT OPEN AT ALL TOTALLY LOCKED A BIG SAFETY HAZARD THE ACUATORS ON BOTH DOORS ARE FAULTY AND ARE A BIG DANGER IF YOU CAN NOT GET OUT OF THE VEHICLE. THIS HAS BEEN KNOWN FOR YEARS BY DODGE AND NOTHING HAS HAPPENED . PLEASE RECALL THIS MAJOR PROBLEM THERE ARE THOUSANDS ON THE INTERNET THAT HAS SAME PROBLEM BOTH SLIDING DOORS THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477743August 5, 2022
ELECTRICAL SYSTEM
Drivers side door is stuck in the locked position and will not unlock or open no matter what is done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477494August 4, 2022
POWER TRAIN
As of today, 8/3/2022 I have now replaced multiple parts on my vehicle for the code P0302. I replaced the #2 coil, spark plug for the code previously coming on in June. I now replaced the fuel injector and the manifold gasket but the car is still misfiring. If you do a search on this issue on the internet you will find multiple owners experiencing the same issue I am, do the same steps of repair and still coming up with the same issues after. Dodge has previously acknowledges an issues with the cylinder heads on the 2010 to 2013 models but have not added the newer ones which are obviously having the same issues costing owners extremely costly repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477402August 3, 2022
STRUCTURE:BODY
The contact owns a 2017 Dodge Grand Caravan. The contact stated there was an abnormal clicking noise detected from the driver's side rear sliding door. The sliding door had seized and failed to open. There were no warning lights illuminated. The contact called the local dealer however, the vehicle was not taken to be diagnosed or repaired. The manufacturer was contacted and informed of the failure. The manufacturer referred the contact to the NHTSA for assistance. The failure mileage was approximately 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477189August 2, 2022
ELECTRICAL SYSTEM
The passenger side sliding rear door just suddenly doesn't open, doesn't unlock, you are unable to open it even manually.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476277July 28, 2022
ENGINE, UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
Problem trans , copliar , overhearting and tires but my dodge still sit at shop waiting but still owe Vehical and try bank and dealership frustrated and need drive school , college , etc shop said different water pump , motor , trans , but fixed themiost and not work and worse now so can’t drive and still owe I am not happy and please email me And can’t speak voice phone thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476070July 27, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, STRUCTURE:BODY
Over the time we have owned this vehicle the sliding side doors have stopped working & then started. Recently both doors lost power completely . I have read that this is a very common problem with these Vans but the doors when power is lost can not be opened at all from the inside making the passengers crawl out the windows, front doors, or back hatch. If this were a fire, wreck, or emergency this would be a death trap. When calling dealerships to attempt to find a fix or help we have been told time and time again that this is a common problem in these vans.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476085July 27, 2022
UNKNOWN OR OTHER
Passenger sliding door alternates from locking and cannot open to will not lock. This is a safety issue when trying to extricate my great grandchildren from their car seats!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476127July 27, 2022
POWER TRAIN
My 2015 Dodge Dodge Grand Caravan was traveling home to St. Louis from Michigan. The car began to make a whining noise. My wife, who was driving, pulled off the interstate in Indianapolis. As she started driving on the local surface streets, the van began to lurch and behave erratically. She stopped completely and found an auto service center nearby to take it to. As she tried to get there, the engine would spin and the rpms would rise but the van would barely move. The service center did not work on transmissions so we had it towed to a transmission specialist. They determined that the transmission pump failed causing a loss of hydraulic pressure. The loss of pressure burned out the clutches which deteriorated and are present in the transmission fluid. Those issues created a number of waterfall issues with the gears in the transmission including gear ratio errors, skipping over 2nd gear, flare shifting into 3rd gear, and the transmission losing all engagement when it reaches operating temperature. In contacting Dodge/Chrysler, they informed me that there isn't an open recall for them to cover the $4,500 repair under despite the fact that this completely aligns with a prior recall on the 2015/2016 year Grand Caravans. Recall No. 16V461000, Automatic Transmission, where the transmission pump seizes, causing a lack of hydraulic pressure, and the vehicle loses motive power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475847July 26, 2022
ELECTRICAL SYSTEM
My Dodge Grand caravan is having ignition issues and will randomly turn off while driving or just parked/sitting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475698July 25, 2022
STRUCTURE:BODY
Sliding drivers side door will not open. Does not unlock, lock, latch and buttons do nothing. Door is stuck in closed position. Very unsafe! This vehicle is used for a handicap adult.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475736July 25, 2022
ELECTRICAL SYSTEM
2013 Dodge Grand Caravan, without warning vehicle shuts off. Has been happening since new in 2014. Driving straight down highway, turning street corners, crossing railroad tracks, it has happened in a number of scenarios. Power loss effects steering and braking and has caused dangerous situations on multiple occasions. There are no MIL codes or faults to be found. The vehicle acts as if it was simply turned off and restarted without issue and can carry on as if nothing ever happened. I have found nothing, (I'm a DOT fleet mechanic) and the dealer has found nothing either. Details provided below are for recent event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475742July 25, 2022
UNKNOWN OR OTHER
Around February 2022 the passenger side sliding door on our 2018 Dodge Caravan began making a buzzing noise when we locked and unlocked the door. It made this buzzing noise for a few months, until eventually it made no sound at all and was stuck in the lock position. We were not able to get it out of the lock position and cannot open the door. This is problematic because this is the side of the van our kids exit to go to school. It's not safe for them to exit on the driver side of the vehicle due to traffic. It's also problematic if we need to exit the passenger side door during an accident if the driver side doors and hatch are inaccessible. There were no warning lamps or messages associated with this problem. On July 25, 2022 a mechanic identified the issue and indicated the door lock actuator needs to be replaced at a cost >$500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475556July 24, 2022
ENGINE
My mechanic let me know of a commercial recall on my engine for the coolant system. However, the same engine in my car is not recalled for private sale engine. He said that my engine should have been recalled due to the information he downloaded and I should contact you because it needs to be replaced. But they did not recall the private vehicle engine, only the commercial.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475577July 24, 2022
ELECTRICAL SYSTEM
An electrical failure creates a buzzing sound when unlocking the car doors this has also led to failure of the back sliding door behind the driver seat to open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475586July 24, 2022
ELECTRICAL SYSTEM, STRUCTURE:BODY
The passenger side automatic sliding door has stopped working. Can’t open it manually either. The door is stuck in a closed position and can’t even unlock the door. This is a safety issue due to in an emergency we can get out of the vehicle using that door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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