Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11475599July 24, 2022
POWER TRAIN
I came to a stop sign and my 2017 Dodge Grand Caravan was making a whining noise. When I pressed the gas the van hesitated to go then it jumped . It kept skipping . Then-it accelerated while I was driving. I came to a four way stop and when it was my turn to go my van hesitated before it would go.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475213July 21, 2022
STRUCTURE:BODY
Both rear passenger doors will not unlock or open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474817July 19, 2022
POWER TRAIN
I was in line at a fast food drive thru when a strange noise began coming from under my hood. When I went to drive forward, the engine revved but the vehicle didn’t move at first. It finally jerked into gear and I proceeded to exit the line and to a stop sign before driving onto the main road. I had no problem taking off from the stop sign but as I was accelerating on the main road, I got up to about 35mph and the vehicle revved again, but this time it stopped moving in the middle of the road. The car behind me blew their horn and ran off the road to a avoid rear-ending me. There was no CEL illuminated and no other warning or indication of a problem. I got off the road and turned the engine off. I turned it back on and took the back streets home and parked it. I had the transmission filter and fluid changed, and all was well for about another 200 miles. As I was driving about 60 miles an hour on a highway, I again lost forward motion and the engine revved to about 5000 rpm’s. I immediately steered off the highway to avoid a collision. Again, there no malfunction indicator light illuminated. After careful inspection by a certified technician, it was determined that the transaxle oil pump has failed. The vehicle is available for inspection at yours or your representative’s convenience.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474730July 19, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I'VE NOTICED SEVERAL OTHER COMPLAINTS ABOUT THE SLIDING DOOR LOCK ACTUATOR FAILING, MAKING IT IMPOSSIBLE TO OPEN DOOR. MINE HASNT FAILED COMPLETELY YET, ALTHOUGH THE GEARS ARE MAKING A LOUD BUZZING.JUST REPORTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474477July 18, 2022
SEATS
Unknown. Went to grab something in the passenger front seat and had my hand on the headrest and it popped open and won’t close back up because the plastic brackets holding metal pole broke. My wrist hurt from the force.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474536July 18, 2022
ELECTRICAL SYSTEM
On several occasions, the right sliding door on the van would not open either manually or electronically. I tried unlocking all doors, pushing buttons on key fob and inside the vehicle, and pulling on the interior and exterior door handles. The door would be stuck. On one occasion, the left sliding door opened on its own when the vehicle was locked and unattended.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474575July 18, 2022
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving approximately 55 MPH and attempting to accelerate to overtake another vehicle, the vehicle accelerated abruptly. The contact depressed the brake pedal but the vehicle continued to accelerate independently. The contact stated that the cruise control light fluctuated on and off. There was smoke detected coming from the brakes. The contact shifted into neutral. The contact stated that the tachometer display revved up and the vehicle was idling; then revved up to 4000 RPM and then back to idle. The contact was able to shift the vehicle to drive and the vehicle drove as designed. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified but no additional assistance was provided. The approximate failure mileage was 62,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474341July 17, 2022
UNKNOWN OR OTHER
Both sliding door locks have stopped working. Drivers side door is stuck in the locked position. Passenger can be locked/unlocked manually. I see online that years 2013-2017 are trying to get a recall and I’d like 2012 to be included
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474218July 16, 2022
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
The TIPM has a built in fuel relay switch which fails sometimes won't allow vehicle to start other times it and stall while driving twice in one trip my vehicle stalled on the highway loss of all power and engine completely shuts off with no power steering or brake assist very scary and wreckless was very fortunate to have avoid multiple accidents the is already a recall associated with this issue on the Dodge Durango and Jeep Cherokee but for some reason the Doge Grand Caravan was left off and it posses a huge safety risk for the people and families that are driving them!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474054July 15, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Driver side passenger sliding door is stuck in locked position and will not open manually or electronically. This poses severe safety risk in the event that passenger needs to exit vehicle quickly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474092July 15, 2022
ELECTRICAL SYSTEM
Component: Front Drivers Window Regulator Safety: Window popped and fell straight down while driving. Me, and my children where put at risk of it breaking and glass flying everywhere. It has happened not only once to me but twice, in my other Van of the same style different make (Chrysler Town & Country). No warning ligts or anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474175July 15, 2022
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Check engine light keeps going on. Code reads for a cyclinder 6 misfire. Took vehicle to two car repair shops and both determined cyclinder 6 is unresponsive and stated this is a common issue with the 3.6 engines. Mechanic replaced spark plug, coil and did pressure testing to rule out injector issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473785July 13, 2022
ELECTRICAL SYSTEM
When van is unlocked door actuator buzzes and doesn’t always unlock
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473652July 13, 2022
POWER TRAIN
Parked vehicle and put gear in park.Vehicle rolled down hill through chain link fence and did front end damage. No person was inside vehicle at time it rolled off.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11473259July 10, 2022
STRUCTURE:BODY
Passenger sliding door cannot be opened any more. Not electronically and not manually. Not from inside - nor from outside and hence is a huge safety risk e.g. in case of fire or accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473111July 9, 2022
UNKNOWN OR OTHER
My right side passenger door is 100 percent stuck in the lock position. We have car seats in the captains chairs and can not tend to the children properly because the door will not open. There is not even an option to open manually! We need the doors to be easily open to get the kids in a case of an emergancy
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472925July 8, 2022
ELECTRICAL SYSTEM
I am inquiring about the failure of my 2015 Dodge Grand Caravan Sliding Door Power Lock Actuator. My Drivers Side passenger sliding door recently became stuck, and could not be opened from the outside or inside. This is a massive safety hazard, and could possible result in death or injury. What if there was a fire or an accident and we had to get out. There is a service bulletin 23-036.21 that covers replacing the actuators for this very reason, but my vehicle is not listed. This is a problem. Now with the door in lock position, everytime the automatic or power door lock is used, there is a really loud buzzing sound. My worry is that the door will actually come unlocked, and open on its own as i am driving down the highway, so it is a little unnerving. I want to get this fixed for our safety, but i want to know if this will be covered under the service bulletin 23-036.21, per the NHTSA this seems to be affecting more than just the 2016 RT models, and while i love our vehicle, I am now worried for my families safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472773July 7, 2022
TIRES
The contact owns a 2007 Dodge Grand Caravan equipped with Cooper Tires, Tire Line: Evolution Tour, Tire Size: 215/65/R16, DOT Number: (not available). The contact stated while driving 60 MPH, the driver’s side front tire experienced a blowout causing the steering wheel to shake. The contact was able to pull over safely and replace the tire. The failure reoccurred while driving however, the front passenger’s side the tire experienced the blowout. The dealer was contacted and stated that the tire was not under warranty. The manufacturer had been notified of the failure. The failure mileage was approximately 112,393.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472782July 7, 2022
ENGINE
Have had issues with the 6th cylinder since we bought it. Same issues as 2015 and down. 6th cylinder piston is crumbled. 800 motors back ordered with one company and dozens back ordered with others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472687July 7, 2022
ELECTRICAL SYSTEM, POWER TRAIN, AIR BAGS
The contact owns a 2017 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal without warning. Upon investigation, the contact discovered NHTSA Campaign Number: 18V524000 (Electrical System) which she linked to the failure. The contact also stated that an abnormal whining sound was coming from the vehicle while the vehicle was stationary. Additionally, the contact stated that the air bag warning light was intermittently flashing on the instrument panel. The vehicle was taken to the dealer and the contact was informed that an air bag sensor needed to be replaced; however, the parts for the repair were on backorder. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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