Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11472691July 7, 2022
STRUCTURE:BODY
2018 Dodge Caravan (52,000 miles) Rear sliding passenger door will not open under any circumstances. Door is in locked position and cannot be opened manually from the outside or inside of vehicle. Door will not open electrically with the key fob or the overhead console button. Door actuator is frozen in the locked position. If passenger in rear seat on passenger side had to get out of vehicle in an emergency they would have to exit using another door. It is my understanding that Chrysler is aware of potential safety issues with this situation occurring and I have seen several class action lawsuits regarding this online.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472508July 6, 2022
STRUCTURE:BODY
With no warning, the driver’s side sliding rear door locked and will not open either manually or remotely. Concern for safety of passengers exiting the van in an emergency
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472600July 6, 2022
ELECTRICAL SYSTEM
While driving, van completely shut down. This has happened twice now. No power brakes no power steering. Unable to restart. coasted to side of the road in one case and to a parking lot on another instance. It is currently at the dealer for repair for the second time. Battery replaced the first time. While engine would not start all accessories worked. Nothing found wrong. This time they picked up dead van. couldn't run diagnostics they said. Suspect win module, ($900 repair) not sure though. It has resurrected itself and now runs but once again they find nothing wrong. They said win module is a guess. Going to drive it with a computer on to see if they can find anything. 900 is a lot for a guess. have seen several complaints on line for this issue and similar complaints recalled on other dodges.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472093July 2, 2022
ENGINE
1. The engine failed, and the engine light came on. It is available for inspection upon request. 2. It started shaking, slowing down, and it felt like it was going to stall, therefore, putting myself and others at risk. To this day, once in awhile I continue to feel it shake. 3. I've spoken to a mechanic about it, and he knew of this issue. He gave me information about it and referred me to the manufacturer. No others have inspected it. 4. The Dept of Motor Vehicles, and it failed inspection today on 7/2/22. 5. Check engine light appeared when the problem first started. They first appeared back around November 2021. Note: The spark plugs and coils were replaced 3 times in an effort to resolve this issue, and after that I found out that there was an issue reported with this back in 2011-2013 and is still occurring even though the company has stated that they fixed the problem according to my research.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472116July 2, 2022
UNKNOWN OR OTHER
Lock actuator on passenger side sliding door broke. Can not open door. This is a known problem on the Dodge Caravans. Although I have a 2017 Dodge Grand Caravan, the Dodge hotline said my vin # is not included. But yet lock actuator is broken. There has been a service advisor issued just not for my vin #.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471179June 27, 2022
ELECTRICAL SYSTEM
The contact owns a 2017 Dodge Grand Caravan. The contact stated that the vehicle failed to start with message "NO FUSE" displayed. The contact stated that the vehicle was jump-started however, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed the failure as voltage B sensor low, system voltage low, and two unknown manufacturer fault codes. The vehicle was not repaired. The contact stated that the independent mechanic advised him to contact the manufacturer for recall information. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The contact researched recalls on NHTSA.gov and found NHTSA Campaign Number: 18V524000 (Electrical System) however, the VIN was not included in the recall. The approximate failure mileage was 70,158.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471228June 27, 2022
STEERING, ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
The contact owns a 1998 Dodge Grand Caravan. The contact stated that while her husband was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist and then stalled. Additionally, the odometer failed to display the correct mileage and the speedometer failed to display the correct speed of the vehicle while the engine revved. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471229June 27, 2022
ELECTRICAL SYSTEM
Issues with locking mechanisms. Makes buzzing noises.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471271June 27, 2022
STRUCTURE:BODY
The passenger side sliding door fails to lock leaving people and property at risk. It is available for inspection. The dealership service department indicated it is the latch system. It had been buzzing on lock prior to failing altogether, this is similar to other issues listed online so I believe the actuator may be involved as well. This appears to be a common problem related to a design flaw.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470780June 23, 2022
ELECTRICAL SYSTEM
Rear passenger door is stuck in closed position. No way to override actuator to allow door to open. This is an for the rear passenger in the event they need to exit that door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470387June 22, 2022
SEATS
My 2014 Dodge Grand Caravan has sat in my driveway for the last two days - June 20 and 21 - and when I got in the van to drive it, on the morning of June 22, I noticed that the driver-side headrest was deployed. I tried to reset it on my own but it does not appear to clip back in place because the part is damaged. The van was not struck or in an accident before I parked it on June 20 nor was it struck while parked in my driveway. While I was not injured by the deployment, this kind of premature deployment while driving could result in some injury.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470436June 22, 2022
POWER TRAIN
The contact leased a rental 2019 Dodge Grand Caravan. The contact stated that while the vehicle was turned on and the gear shifter was shifted in park (P), she exited the vehicle while her three children remained inside the vehicle. The contact stated that her son went into the driver's seat and moved the gear shifter. The vehicle then rolled away and came to a complete stop in a ditch. The air bags were not deployed upon impact. The contact's son had a bruise on his head, her daughter had a bruise on her neck from the seat belt and body aches, and her other son had a cut lip upon impact. Medical attention was received for the three children. A police report was filed. The vehicle was towed to a body shop but the contact was unaware if it was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11470499June 22, 2022
POWER TRAIN
Driving down the highway when steering locked up on a curve. Managed to get the car to the side of the road, but would only drive around 25 mph after that. Upon having a shop look at it they stated that the transmission pump went out. They said they can put transmission fluid in and it will drive fine for a bit, but because the pump is not working it will not work long term. An indicator light did come on a couple days prior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470517June 22, 2022
ENGINE
- Check engine light - code: P0302 (Misfire Cylinder) - This is a converted wheelchair mini-van and I am in a wheelchair. Break-down on freeway would leave me stranded. - Apparently this #2 cylinder problem was part of a recall for 2011-13 Pentar 3.6L engines and from what I have read online the problem still persist and in 01/2022 a class action lawsuit has been filed against FCA for this exact problem (See attached). - I have taken the van into both the dealer and independent service center - Heads need replacing due to known bad cylinder head problem with these engines. - Check engine light came on in 03/2022 and I paid to have plugs and head gasket replaced only for the P0302 light to come immediately back on. Took back in and 2nd experienced tech confirmed head problem and instructed me to go to dealer; dealer confirmed head problem but said no recall available as of yet. Dealer quoted repair cost to heads of $5,145!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470200June 21, 2022
ELECTRICAL SYSTEM
Vehicle windows intermittently would roll down on there own and car horn would beep, than vehicle intermittently would not start engine would just shut off. Vehicle, stalls when in gear and wouldn't restart. Replaced, TIPM vehicle seemed to go back into normal operation for few minutes than TIPM faulted again. I understand, NHTSA has investigated this issue with Dodge Caravan and needing to recall faulty TIPM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470204June 21, 2022
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, STEERING
The ignition is not responding as it should. I have to turn it more and more often when I should only turn it once. My grave concern is that of my wife and grandkids. When she is driving them to and fro, the car will hesitate to start and the real problem will be when it turns off. If they are all in the car and on the highway it could be a disaster. I had new key pods made and the vendor told me that Jeep uses the same ignition and they have a recall. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470328June 21, 2022
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Buzzing in side door when unlocking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470021June 20, 2022
ELECTRICAL SYSTEM
Wireless ignition node module, sometimes won't start, stalls out when driving, brakes and steering not working correctly when stalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470032June 20, 2022
STRUCTURE:BODY
Drivers side rear door wouldn't open by using buttons on key fob, buttons in vehicle or by manually opening it. The door unable to be opened. I had to take it to the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470047June 20, 2022
UNKNOWN OR OTHER
Driver side sliding door locking mechanism will not unlock and hence the door cannot be opened from inside or outside the vehicle. Has not been diagnosed by dealer or any others. All other doors work as expected. This is true safety concern. In the event of an emergency, a person sitting adjacent to this sliding door would not be able to escape. Should absolutely be a recall. A true safety concern. There are may people complaining of the same problem on the internet. Should not wait until someone dies to address this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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