Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10165924August 18, 2006
EXTERIOR LIGHTING:HEADLIGHTS
DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS WORKED INTERMITTENTLY. ON TWO OCCASIONS, THE HEADLIGHTS WENT OUT SUDDENLY WITHOUT WARNING. THE DEALERSHIP WAS INFORMED. UPDATED 09/13/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165975August 18, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
AFTER LOWERING THE DRIVER'S SIDE POWER WINDOW COMPLETELY, IT DOES NOT GO UP ON COMMAND. AFTER WAITING A MINUTE OR TWO, IT RESPONDS TO A NEW COMMAND AND GOES COMPLETELY UP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165407August 14, 2006
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED THE VEHICLE STALLED FOUR TIMES WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO WAS UNABLE TO DUPLICATE THE PROBLEM. FINALLY THE DEALERSHIP DETERMINED THE BLACK BOX NEEDED TO BE REPLACED. WHILE DRIVING THE VEHICLE 25 MPH, THERE WAS A VERY LOUD NOISE. THE VEHICLE WOULD NOT GO INTO GEAR. THE VEHICLE BEGAN TO ROLL WHEN PLACED IN PARK. THE EMERGENCY BRAKE WAS ENGAGED TO STOP THE VEHICLE WHICH WAS LATER TOWED TO A DEALERSHIP FOR INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165445August 14, 2006
AIR BAGS
DT*: THE CONTACT STATED THE VEHICLE'S AIRBAG CLOCKSPRING FAILED. THE SERVICE DEALER AND MANUFACTURERE WERE CONTACTED. THERE WAS A NHTSA RECALL # 04V480000 REGARDING AIRBAGS. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165332August 12, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVERS SIDE POWER WINDOW DOESN'T WANT TO GO UP ALL THE TIME. SOMETIMES YOU HAVE TO WAIT SEVERAL MINUTES FOR IT TO GO UP AGAIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165134August 10, 2006
SUSPENSION:FRONT:MACPHERSON STRUT, STRUCTURE
THE PROBLEM DESCRIBED HEREIN IS ABOUT MY 2000 DODGE GRAND CARAVAN. OVER THE PAST YEAR I NOTICED SOME RUSTING AT THE LEFT TOP STRUT TOWER. I QUESTIONED IT AT THE TIME, BUT WAS TOLD IT WAS NOT SERIOUS. DURING THE PAST WEEK I WAS REPLACING THE AIR FILTER AND NOTICED THAT NOW OVER ONE HALF OF THE STRUT AREA WAS HEAVILY RUSTED AND HAD LARGE CRACKS ON ONE SIDE. I TOOK IT TO MY LOCAL CHRYSLER DEALER TO SEE IF THE RUST THROUGH WARRANTY WOULD APPLY, OR IF IT WAS A COMMON PROBLEM. THE MANAGER LOOKED AT IT, LOOKED UP MY WARRANTY AND SAID EVEN THOUGH THE TIME PERIOD IS GOOD UNTIL 12/2006 THE MILEAGE OF 69700 WAS OVER BY 9750 MILES. HE WOULD NOT ADMIT THAT THIS IS A COMMON PROBLEM AND SAID IT COULD BE VERY DANGEROUS, TAKE IT TO A BODY SHOP FOR REPAIR. I SINCE HAVE INVESTIGATED THIS COMPLAINT ON NHTSA, AND FOUND THAT THERE ARE MANY IDENTICAL PROBLEMS, AND CHRYSLER HAS EVEN DEVELOPED A CORROSION KIT FOR THIS PROBLEM. SEE ODI ID: 10147504 CAN YOU ADVICE ME OF MY NEXT STEP. WE ARE NOT DRIVING THE VAN UNTIL IT IS REPAIRED. THIS IS A GARAGED VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165146August 10, 2006
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
OWN A 2003 DODGE GRAND CARAVAN SPORT . CAR WAS TOWED TO DODGE DEALER ON FRIDAY JULY 20,2006 , DUE TO ROUGH ENGINE IDLING. WAS TOLD THAT IT WAS A PCM , WOULD TAKE UNTIL THE FOLLOWING WEDNESDAY TO HAVE TO PART SHIPPED IN ( I LIVE IN THE CHICAGO AREA ). ON THURSDAY DODGE CALLED TO SAY THAT THE ROCKER ARM IN THE # 5 PISTON NEEDED TO BE REPLACED, THIS WOULD TAKE ADDITIONAL TIME. THE ROCKER ARM WAS REPLACED AND AGAIN DODGE CALLED TO ADVISE ME THAT NOW THERE WAS A SHORT IN THE ELECTRICAL HARNESS AND THEY WOULD NEED TO TRACE TO LOCATE THE SHORT. CAR WAS FINALLY RETURNED TO ME ON AUGUST 9,2006 . MY WIFE USED IT TO GO TO THE STORE , SHE CALLED ME AND SAID THE CAR HAD DIED WHILE STOPPING AT A RED LIGHT .THIS WAS JUST 4 HOURS AFTER PICKING THE CAR UP FROM THE DEALER. CAR WAS AGAIN TOWED TO DODGE DEALER. TOTAL TIME DODGE HAS HAD MY CAR IS NOW 21 DAYS AND COUNTING . I'VE HAD TO RENT 3 DIFFERENT CARS DURING THIS TIME ALL ON MY OWN EXPENSE . *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165805August 9, 2006
AIR BAGS
2000 DODGE GRAND CARAVAN CLOCKSPRING FAILED. MECHANIC NEVER TOLD CONSUMER OF RECALL. *KB THE CLOCKSPRING IN THE CONSUMER VEHICLE FAILED AND THE CONSUMER HAD IT REPLACED. SEVERAL MONTHS LATER THE CONSUMER READ ABOUT A CLOCKSPRING RECALL ON THE CHRYSLER WEBSITE. THE CONSUMER WAS NEVER NOTIFIED OF ANY RECALL AND HAS BEEN AT THE SAME ADDRESS SINCE PURCHASING THE VEHICLE. THE CONSUMER SUBMITTED THE INVOICE FOR REIMBURSEMENT PER THE MANUFACTURER BUT ONLY RECEIVED PARTIAL REIMBURSEMENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164647August 6, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
WE HAVE HAD THE CAR APPROX 6 YEARS AND HAD TO PUT IN FIVE TRANSMISSIONS. THEY KEEP BURNING UP AND NOBODY CAN TELL US WHY. WE USE THE VEHICLE FOR VERY LITTLE TRANSPORTATION TO AND FROM SCHOOL MOSTLY APPROX 2 AND 1/2 MILES EACH WAY. THE VAN CONSTANTLY BUCKS WHEN SLOWING DOWN FROM HIGH SPEEDS TO LOW SPEEDS AND WILL OFTEN DIE DOING THE SAME THING. THE TRANSMISSION ALWAYS SEEMS TO BE MAKING A SOUND THAT INDICATES IT IS BEING STRESSED WHILE IN 2 TO 3 GEARS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164651August 6, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOWS ON DRIVER AND PASSENGER SIDE INTERMITTENTLY STOP WORKING. PROBLEM HAS BEEN PRESENTED TO AUTHORIZED DEALER WITHOUT REPAIR DUE TO PROBLEM NOT BEING PRESENT WHEN BROUGHT IN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164296August 3, 2006
STRUCTURE:BODY:HATCHBACK/LIFTGATE
DT*: THE CONTACT STATED THE WHILE PULLING THE LIFT GATE DOWN MANUALLY, THE CONTACT'S HUSBAND PUSHED THE BUTTON THAT AUTOMATICALLY BRINGS THE LIFT GATE DOWN UNAWARE THAT HIS WIFE WAS PULLING THE LIFT GATE DOWN MANUALLY. THE LIFT GATE JERKED UP HITTING THE CONTACT IN THE FACE CAUSING THE CONTACT'S FOUR BOTTOM TEETH TO GO THROUGH THE BOTTOM LIP. THE CONTACT WENT TO THE HOSPITAL RESULTING IN THREE STITCHES TO THE BOTTOM LIP. THE DEALERSHIP HAS BEEN ALERTED.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10164378August 3, 2006
WHEELS
DT*: THE CONTACT STATED THE TIRES LEAKED AIR AND NEEDED TO BE FILLED EVERY DAY. THE DEALERSHIP REPLACED THE VALVE STEM, BUT THE PROBLEM PERSISTED. THE ALLOY WHEELS WERE PITTING WHICH CAUSED THE AIR TO LEAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164109August 1, 2006
ELECTRICAL SYSTEM
GRAPHIC ILLUMINATION BULBS ON THE 3 ZONE CLIMATE CONTROLS FOR THE 2002 DODGE GRAND CARAVAN BURN OUT AND ARE NOT REPLACEABLE. THE ENTIRE CLIMATE CONTROL MUST BE REPLACED AT A COST OF OVER $500 BECAUSE A $0.50 BULB HAS BURNED OUT. LOSS OF ILLUMINATION ON THE CLIMATE CONTROLS RESULTS IN NOT BEING ABLE TO DETERMINE THE CONTROL SETTINGS. SAFETY HAZARD SINCE THE INSTRUMENTS ARE NO LONGER ILLUMINATED. NOT TOO MANY CONSUMERS ARE GOING TO PAY $500 TO RESOLVE A BURNED OUT INSTRUMENT LAMP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163962July 31, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT*: THE CONTACT STATED THAT THE POWER DOOR LOCKS DO NOT FUNCTION PROPERLY. THE DOORS HAVE TO BE LOCKED MANUALLY. THE DEALERSHIP DETERMINED THE LOCKS NEEDED TO BE UPDATED WITH NEW SOFTWARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163975July 31, 2006
CHILD SEAT, CHILD SEAT:BASE
DT*: THE CONTACT STATED WHILE MAKING A TURN TRAVELING 25 MPH, THE CHILD SAFETY SEAT UNLATCHED FROM THE BASE AND FLIPPED OVER. NOW THE SEAT MUST BE PUSHED IN MULTIPLE TIMES TO ENSURE IT IS LATCHED TO THE BASE. THIS IS A COSCO 22-630 MRC MANUFACTURED JULY 26, 2005.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164017July 31, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
DURING A HARD RAIN SHOWER, THE SERPENTINE BELT WHICH DRIVES THE ALTERNATOR, A/C, POWER STEERING AND WATER PUMP JUMPED OFF OF THE PULLEYS RESULTING IN THE LOSS OF THE POWER STEERING AND THE ENGINE OVERHEATING. HAD VEHICLE TOWED TO A REPAIR SHOP FOR REPAIRS. REPAIR SHOP COULD NOT FIND ANY REASON FOR THE BELT TO JUMP OFF. BELT WAS EXAMINED AND FOUND TO BE IN GOOD CONDITION. THIS FIRST OCCURRENCE OCCURRED ON 12/16/2005. THE SECOND OCCURRENCE OCCURRED ON 7/28/2006 UNDER THE SAME WET WEATHER CONDITIONS. THE VEHICLE WAS TAKEN TO THE SAME REPAIR SHOP AND CHECKED OUT BY THE OWNER OF THE BUSINESS. THE BELT WAS EXAMINED AGAIN AND FOUND NOT TO HAVE ANY SIGN OF DAMAGE. THE OWNER OF THE BUSINESS REPLACED THE BELT WITH A NEW ONE AS HE COULD FIND NO REASON FOR THE BELT TO JUMP OFF. STEERING OF THE VEHICLE WAS NEXT TO IMPOSSIBLE DUE TO THE LOSS OF THE POWER STEERING. I CHECKED WITH THE SERVICE MANAGER AT THE LOCAL CHRYSLER DEALERSHIP AND HE SAID HE HAD NOT HAD ANY SERVICE BULLETINS FROM CHRYSLER ON THIS PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163930July 30, 2006
SUSPENSION:FRONT
SHOCK TOWERS ARE JUST ABOUT RUSTED THROUGH ON 1999 DODGE CARAVAN. RUSTING STARTED 3-4 YEARS AGO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163490July 26, 2006
SUSPENSION:FRONT
DT*: THE CONTACT STATED, WHILE THE VEHICLE WAS AT AN INDEPENDENT SERVICE STATION FOR NORMAL MAINTENANCE, THE MECHANIC DISCOVERED THE STRUT TOWERS, ON BOTH SIDES OF THE ENGINE COMPARTMENT, WERE RUSTED. THE CONTACT WAS PROVIDED A SERVICE BULLETIN, DESCRIBING HOW TO TREAT THE RUSTED PARTS. UPDATED 8/30/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163513July 26, 2006
EXTERIOR LIGHTING:HEADLIGHTS
DT*: THE CONTACT STATED THAT THE HEADLIGHTS ON THE VEHICLE ONLY WORKED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163516July 26, 2006
ENGINE AND ENGINE COOLING:ENGINE
DESPITE REGULAR (3,000-MILE OR LESS) OIL CHANGES AT DEALER OR CERTIFIED INDEPENDENT REPAIR SHOP, 1999 DODGE GRAND CARAVAN WITH 3.3 LITER ENGINE DEVELOPED SEVERE OIL SLUDGE PROBLEMS. FIRST INDICATION OF PROBLEM WAS A SOFT CLICKING ENGINE NOISE. CERTIFIED INDEPENDENT MECHANIC DIAGNOSED PROBLEM AS OIL SLUDGE, SHOWED US CAKED ENGINE COMPONENTS. REPLACED ROCKERS ARMS AND SOME VALVES AND BEARINGS AND FLUSHED ENGINE. REPAIRS NOT SUCCESSFUL, NOISE CONTINUED. RETURNED TO MECHANIC WHO KEPT THE VAN FOR SEVERAL DAYS AND DID SEVERAL MORE ENGINE FLUSHES AND OIL CHANGES. THIS DID NOT SOLVE PROBLEM AND MECHANIC WARNED ME THAT DRIVING WOULD SOON LEAD TO MASSIVE ENGINE FAILURE. THE ONLY SOLUTION WAS AN EXPENSIVE OVERHAUL ($7,000-$8,000) OR A NEW/REBUILT ENGINE ($5,000-$6,000) THAT MIGHT STILL HAVE THESE PROBLEMS. AFTER INTERNET RESEARCH, I REALIZED THIS WAS CHRYSLER PROBLEM WITH ENGINE. NOW MY VAN IS AN EXPENSIVE YARD ORNAMENT--AT LEAST UNTIL I DRIVE IT ONE LAST TIME TO TRADE IT IN. I DO NOT CONSIDER IT SAFE TO DRIVE AS MASSIVE FAILURE COULD LEAD TO FIRE OR ACCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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