Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10160599June 23, 2006
AIR BAGS
AIR BAG WARNING LIGHT IS COMING ON INTERMITTENTLY. THE VEHICLE ONLY HAS 22K MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159894June 15, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I NOTICED A PUDDLE OF ANTIFREEZE UNDER MY 2001 DODGE GRAND CARAVAN. I TOOK IT INTO MY LOCAL REPAIR SHOP TO BE DIAGNOSED AND THEY SAID THAT IT WAS A REAR COOLING/HEATING SYSTEM PIPE THAT HAD RUSTED AND WAS CAUSING MY ANTIFREEZE TO LEAK OUT AND NOT PROPERLY CIRCULATE IN MY VEHICLE. I WAS TOLD THAT DODGE HAD A RECALL SO I CONSULTED MY LOCAL DEALER WHO INFORMED ME THAT THE RECALL WAS FOR 2004-2005 MODEL YEARS THAT ARE HAVING THE SAME PROBLEM BUT NOT FOR MY VEHICLE. I WAS TOLD I WOULD HAVE TO PAY FOR MY VEHICLES PROBLEM EVEN THOUGH IT WAS THE SAME EXACT ONE THAT WAS ON RECALL FOR THE NEWER VEHICLES. I TOOK MY VEHICLE BACK TO MY LOCAL REPAIR SHOP WHILE HAVING TO FILL THE RADIATOR WITH A GARDENHOSE EVERY TIME I TOOK IT OUT BECAUSE THE ENGINE WAS OVERHEATING DUE TO THIS PROBLEM. THEY REPLACED MY RUSTED STEEL PIPE WITH THE NEWER DESIGNED ALUMINUM PIPE THAT DODGE IS NOW USING IN THE VEHICLES. THIS COST $300 TO REPLACE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159965June 15, 2006
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
2000 DODGE GRAND CARAVAN - THE FRONT DRIVER SIDE SEAT BELT WILL PERIODICALLY AND SPONTANEOUSLY UN-LATCHED. IT JUST COMES UN-LATCHED ON ITS OWN - WITHOUT MOVING IT OR TOUCHING IT. VERY DANGEROUS!!!! IF I GET IN AN AUTO ACCIDENT, AND THE SEAT BELT BECOMES UN-LATCHED, NOT ONLY WILL I PROBABLY GET KILLED, BUT IT WILL LOOK LIKE I WASN'T WEARING MY SEAT BELT. PLEASE HAVE CHRYSLER RECALL THE MODELS PRONE TO THIS!!! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159602June 12, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED WHILE DRIVING 70 MPH THE PIN CAME OUT OF THE DIFFERENTIAL CAUSING THE TRANSMISSION TO LOCK UP. THE VEHICLE WAS TOWED HOME. THE DEALERSHIP HAS NOT BEEN ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159419June 9, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
I HAVE REPEATEDLY HAD THE SERPENTINE BELT COME OFF WHILE DRIVING IN MY 1999 DODGE GRAND CARAVAN. THIS IS UNSAFE. I LOSE POWER STEERING, A/C OR DEFROSTER, THE VAN OVERHEATS UNLESS YOU PARK IT INSTANTLY. THIS HAS HAPPENED AT LEAST A DOZEN TIMES AND I HAVE REPLACED THE TENSION PULLEY AND IT STILL DIDN'T HELP. THIS NEEDS TO BE RECALLED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159289June 8, 2006
AIR BAGS:KNEE BOLSTER
DURING A RECENT ACCIDENT IN MY 2006 DODGE GRAND CARAVAN, THE DEPLOYMENT OF THE KNEE AIRBAG CAUSED SUBSTANTIAL BRUISING AND ABRASIONS TO MY SHINS, AND I EXPECT TO BE PERMANENTLY SCARRED AS A RESULT. WERE IT NOT FOR THE KNEE AIRBAG, I WOULD HAVE WALKED AWAY FROM THE ACCIDENT WITHOUT A SCRATCH. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10159264June 7, 2006
EXTERIOR LIGHTING:HEADLIGHTS
I HAD A SINGLE HEADLIGHT FAIL ON MY DODGE GRAND CARAVAN. IT WAS SUNDAY, AND I HAD A LONG DRIVE HOME. I HAD THE INTENT OF REPLACING THE BULB THE NEXT DAY. AS I NEARED MY HOME, IT BECAME DUSK. I TURNED ON MY ONE WORKING HEADLIGHT. AS IT GOT DARKER, I NOTICED THAT MY WORKING HEADLIGHT WAS FLASHING ON AND OFF STEADILY. I TRIED TURNING THE SWITCH ON AND OFF, BUT THE PROBLEM REMAINED. IN FACT, THE HEADLIGHT WOULD NOT TURN OFF AT ALL! I WAS IN A REMOTE AREA, AND DROVE THE ABOUT 30 MINUTES HOME WITH ONE HEADLIGHT FLASHING ON AND OFF. I GOT HOME, TURNED OFF THE HEADLIGHT AND THE IGNITION. THE HEADLIGHT KEPT FLASHING ON AND OFF! THE ONLY WAY I GOT IT TO STOP WAS TO DISCONNECT THE BATTERY. THE NEXT DAY, I BOUGHT 2 NEW HEADLAMPS AND REPLACED THEM, WHICH SEEMED TO RESOLVE THE PROBLEM. A VEHICLE SHOULD BE ABLE TO OPERATE ON A SINGLE HEADLIGHT FOR A SHORT PERIOD OF TIME. THIS WAS A VERY UNSAFE SITUATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159267June 7, 2006
VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
REAR WINDSHIELD WIPER FAILED. CANNOT SEE OUT OF THE REAR WINDOW OF MY VEHICLE WHEN DRIVING IN THE RAIN, OR WHEN SALT BUILDS UP DURING THE WINTER. THE WIPER BLADE IS STUCK IN THE MIDDLE OF THE WINDOW, OBSTRUCTING MY VIEW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159017June 5, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
DT*: THE CONTACT STATED WHILE DRIVING IN THE RAIN THE WIPERS STUCK TOGETHER CAUSING THE MOTOR TO BURN OUT. THERE IS A NHTSA RECALL, # 06V067000, REGARDING THE WIPER/WASHER MOTOR. THE VIN WAS NOT INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158954June 4, 2006
STRUCTURE:BODY:HATCHBACK/LIFTGATE
AFTER I HAD CLOSED THE LIFTGATE ON MY 1998 DODGE GRAND CARAVAN, I HEARD A "POP". I HAD HEARD THIS "POP" BEFORE - I HAD PREVIOUSLY OWNED A 1992 PLYMOUTH GRAND VOYAGER THAT HAD THE SAME PROBLEM AND WAS COVERED UNDER A RECALL. WHEN I RE-OPENED THE LIFTGATE, THE PASSENGER SIDE STRUT SHOT THROUGH THE SPACE BETWEEN THE LIFTGATE AND THE ROOFLINE. IT WAS STILL SECURED BY THE LOWER BOLT, BUT THE TOP BOLT HAD SHEARED, JUST AS HAPPENED ON THE 1992 PLYMOUTH MODEL . HOWEVER, DUE TO DESIGN CHANGES IN THE AREA OF THE WHERE THE STRUT IS, THERE WAS NO PLACE FOR THE STRUT TO GO BUT TO SCRATCH THE PAINT ON THE VEHICLE. THE 1992 PLYMOUTH HAD A "POCKET" THAT THE UPPER BOLT SAT IN AND IT WOULD FORCE THE STRUT INTO THE AREA BETWEEN THE ROOF AND ROOF LINER INSIDE THE VEHICLE. ON THIS 1998 DODGE, I HAD TO FORCIBLY REMOVE THE STRUT FROM THE LOWER BOLT, SINCE IT WAS ATTACHED WITH A STAR DESIGN HEADED BOLT, THEREFORE EFFECTIVELY RUINING THE LOWER PIVOT AREA OF THE STRUT. THIS IS THE FIFTH (5TH) STRUT (1ST ON THE 1998) THAT I HAVE HAD FAILURE WITH, AND ALL HAVE BEEN TO BOLT FAILURE IN THE THREADED AREA OF THE BOLT. I WILL CONTACT LOCAL DODGE DEALER TO INQUIRE ABOUT POSSIBILITY OF FIXING UNDER SAME RECALL AS 1992 RECALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158773June 1, 2006
SUSPENSION:FRONT:SHOCK ABSORBER
SHOCK TOWER ON DRIVERS SIDE OF VEHICLE IS RUSTING THROUGH. IF RUSTS THROUGH CAN BE VERY DANGEROUS,WOULD MAKE RIGHT FRONT OF VEHICLE FALL AND SEND SHOCK THROUGH HOOD POSSIBLY CAUSING A SEVERE ACCIDENTALLY DODGE DEALER IN MY TOWN THEY SAID THERE WAS TWO OTHER VEHICLES THAT CAME IN SAME YEAR MAKE AND MODEL BUT NO RECALL. CHRYSLER DEALER TOLD ME MY VEHICLE WAS TEN YEARS OLD AND I LIVE IN A SALT STATE SO THERE WAS NOTHING THEY COULD DO. IF IT WERE ONE VEHICLE OK BUT I LIVE IN A SMALL TOWN AND IF THERE WERE THREE THAT'S TO MANY. AND ALSO ITS NOT SOMETHING YOU NOTICE EASILY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158803June 1, 2006
STRUCTURE, POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
I OWN A 2002 DODGE GRAND CARAVAN (WE HAVE HAD THE VAN FOR 3 MONTHS, THE PREVIOUS OWNER WAS AN 81 YEAR OLD LADY). OUT OF NOWHERE MY RADIO STARTED HAVING A MAJOR MALFUNCTION. WHEN I TURN ON THE VEHICLE THE RADIO IS AT FULL BLAST IF YOU TOUCH THE VOLUME KNOB IT GOES OFF BUT WHEN YOU TOUCH IT AGAIN I GOES BACK TO FULL BLAST. THERE IS NOTHING ABNORMAL THAT I HAVE DONE OTHER THAN USE IT LIKE EVERY ONE ELSE. I ALSO DISCOVERED A MYSTERIOUS PUDDLE ON THE PASSENGER FLOOR BOARD WHICH WHEN IT DRIED IT TURNED WHITE. THE FIRST THING I DID WAS TAKE IT TO THE DODGE DEALER AND TOLD THEM THE PROBLEM. THE FIRST THING THEY ASKED ME WAS IF I HAD A WARRANTY, I SAID NO. THEY TOLD ME THAT THERE WAS NOTHING THEY COULD DO. THEY SAID " WE DON'T HAVE ANYONE HERE THAT CAN LOOK AT IT AND IF WE DID WE COULDN'T FIX IT ANYWAY". THEY SAID " ALL WE CAN DO IS SELL YOU A NEW RADIO FOR $300". SO THEN I CALLED DAIMLER CHRYSLER, AND THEY SAID THE SAME THING AS THE DEALER. ABOUT A MONTH LATER I WAS GIVEN A RECALL NOTICE FROM AUTOSITE .COM, IT SAID THERE WAS A RECALL FOR MY YEAR AND MODEL VAN. (CAMPAIGN # 04V531000) I CALLED DAIMLER CHRYSLER BACK AND ASKED ABOUT RECALL AND REMINDED THEM OF MY PROBLEM. THEY SAID " YOUR SPECIFIC VEHICLE WAS NOT INCLUDED IT THAT RECALL AND THERE IS STILL NOTHING THAT WE WILL DO". I HAVE THREE CHILDREN ONE OF WHICH IS A FOUR MONTH OLD BABY THAT RIDE IN THIS VAN. I WOULD HATE TO THINK OF THE POSSIBLE HEARING DAMAGE THAT COULD CAUSE. I HAVE MANY FRIENDS WHO ARE LOOKING AT PURCHASING A NEW VAN AND WE HAVE TOLD THEM NOT TO BUY A DODGE BECAUSE OF THE CUSTOMER SERVICE THAT WE HAVE RECEIVED AND THE LACK OF HELP THAT DODGE HAS GIVEN TO US. WE ALSO JUST HAD TO REPLACE OUR TRANSMISSION THAT COST $1500 WITH ONLY 60,000 MILES. WE WOULD LIKE TO KNOW IF THERE IS ANYTHING THAT YOU CAN DO TO HELP US. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159469June 1, 2006
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CONSUMER REPLACED RADIO DUE TO MOISTURE DAMAGE WHICH CAUSED THE RADIO TO BURNOUT. *TS THE CONSUMER RECEIVED A RECALL NOTICE (04V531000) AFTER THE RADIO WAS REPLACED AND SENT THE ORIGINAL BILL TO THE MANUFACTURER FOR REIMBURSEMENT. THE CONSUMER CLAIM WAS DENIED BECAUSE THE RADIO WAS REPLACED WITH AN AFTERMARKET ONE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158669May 31, 2006
FUEL SYSTEM, GASOLINE
ON JULY 4, 2002 MY 2002 DODGE GRAND CARAVAN WAS INVOLVED IN A LOW SPEED ROLLOVER IN WHICH THE VEHICLE CAME TO REST UPSIDE DOWN. IN THE MINUTES FOLLOWING THE ROLLOVER THE VEHICLE CAUGHT ON FIRE AND BURNED COMPLETELY UP. MY WIFE AND 3 CHILDREN WERE TRAVELING IN THE VEHICLE WHEN THIS HAPPENED AND ALL 3 BY THE GRACE OF GOD WERE PULLED TO SAFETY BY PERSONS NEAR THE ACCIDENT. TWO MONTHS LATER I RECEIVED A RECALL ON THE VAN FROM THE DEALER INDICATING THERE WAS A RECALL ON THE FUEL SYSTEM TO REPLACE A PART THAT MAY CAUSE A FIRE IN THE EVENT OF A ROLLOVER. *NM
Crash:
Yes
Fire:
Yes
Injuries:
4
Deaths:
0
#10158348May 26, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED THE ABS SYSTEM MALFUNCTIONED. THE BRAKE PEDAL FELT HARD AND THERE IS AN EXTENDED STOPPING DISTANCE AT ANY SPEED. THE PROBLEM IS ONLY INTERMITTENT AT THIS TIME. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THE ACCUMULATOR, AND MULTI PRESSURE SWITCH ON THE ABS NEEDED TO BE REPLACED. THERE IS RECALL #96V099000, CONCERNING THE ANTI-LOCK BRAKES. THE VIN WAS INCLUDED IN THE RECALL; HOWEVER THE PART WAS NOT REPLACED BECAUSE IT HAD NOT FAILED. THE CONTACT IS CONCERNED THE OTHER PARTS SHOULD HAVE BEEN INCLUDED IN THE INITIAL RECALL. THE CONTACT IS ALSO AWARE OF SEVERAL INDIVIDUALS WHO ARE HAVING THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157982May 22, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, STEERING:RACK AND PINION, SUSPENSION:FRONT:STABILIZER BAR
FIRST NOTICED POPPING/RUBBING NOISE IN FRONT END. TOOK IN AND THEY REPLACED THE FRONT STABILIZER BUSHINGS AND ETC.. THAT WAS IN OCT 2005. I HAVE TAKEN BACK TO WILSON DODGE IN JACKSON, MS 3/4 TIMES SINCE. THE PROBLEM STILL EXIST. THE SERVICE MAN SAID HE HEAR NOISE WHEN TURNING 1/4 TO RIGHT. BUT WHEN I WENT TO PICK UP VEHICLE THEY HAD NOT DONE ANYTHING TO IT. I HAVE A FRIEND THAT'S A MECHANIC. HE SAID THE RACK AND PINION SYSTEM IS GOING OUT AND IS BAD. I HAVE STATED THIS TO WILSON DODGE. THEY WANTED ME TO SIGN THE LAST PAPER WORK BUT I WOULD NOT SIGN BECAUSE THEY HAD NOT FIXED PROBLEM. I AM TAKING TO OTHER DODGE DEALER SHIP THIS WEEK TO SEE IF THEY CAN FIND PROBLEM. ALSO I HAD TO REPLACE THE BRAKES ALREADY AT 26,000 MILES. AND THEY SAID I NEEDED NEW ROTORS. THIS IS RIDICULOUS. I HAD A 1998 DODGE CARAVAN AND ONLY HAD TO REPLACE BRAKES ONCE ON IT AND IT HAD 98,000 MILES ON IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157907May 20, 2006
STRUCTURE:FRAME AND MEMBERS
A RATTLING NOISE WHEN CAR IN USE, ESPECIALLY WHEN POWER USED FROM AIR CONDITIONING AND DEFROSTER. DIAGNOSIS FROM DODGE DEALER WAS A CRACKED FLEX PLATE. TRANSMISSION WILL HAVE TO BE REMOVED TO REPLACE PART. 2 WEEKS PRIOR TO BRINGING THE CAR IN FOR REPAIR THE FRONT END BEGAN TO SHAKE UPON ACCELERATION (ESPECIALLY UP HILL), FELT VERY UNSAFE DRIVING. BROUGHT BACK TO DEALER THEY DIAGNOSED THE SHAKING PROBLEM TO BE THE FLEX PLATE. DEALER REPLACED THE FLEX PLATE AT MY COST, BECAUSE IT IS NO LONGER UNDER WARRANTY. VERY EXPENSIVE WORK BECAUSE TRANSMISSION HAD TO BE LIFTED. AFTER REPAIR THE MECHANIC TOOK IT FOR A TEST DRIVE. REMARKED THE RATTLING NOISE IS GONE, BUT FRONT END SHAKE REMAINED. RE-EXAMINED CAR AND SAID THE FRAME WAS BENT ON THE LEFT SIDE AND THAT THE CAR MUST HAVE BEEN HIT AND TO CALL A BODY SHOP FOR REPAIR. THE CAR HAS NEVER BEEN IN AN ACCIDENT. THERE ARE ABSOLUTELY NO VISIBLE SIGNS OF ANY DAMAGE TO THE EXTERIOR. THE VAN IS GARAGED AND AT MOST DRIVEN APPROX 75-100 MILES P/WK. I DRIVE SAFELY WITH CHILDREN IN THE CAR AND HAVE NOT HIT EVEN SO MUCH AS A CURB OR JACK RABBIT. HOW CAN THE FRAME OF A CAR BE DAMAGED IN SUCH A WAY, WITHOUT ANY MISUSE OR ACCIDENT. IT IS NOT A SAFE VEHICLE TO DRIVE AND IS SUSCEPTIBLE TO LOSING CONTROL AT ANY TIME AND CAUSING AN ACCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157931May 20, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
WELL MY VAN ALL OF A SUDDEN DECIDES , NO REVERSE, AND THEN LIMP MODE, AND ENGINE LIGHT ON. CANT GET PAST 30 MILES HR, MY VEHICLE UN SAFE TO DRIVE, SO I GUESS TRANSMISSION OR TRANSMISSION CONTROL MODULAR GOING BAD OR POWER TRAIN MODULE. THE 2 DEALERS I WENT TO THE FIRST DIDN'T SCAN FOR CODE THEY JUST SAID YOU NEED A NEW TRANNY, B/C OF NO REVERSE THEN OPEN DAY MY REVERSE CAME BACK AND NO LIMP MODE, SO THAT EVEN MADE ME WONDER I NEED A TRANNY BUT NOW IT WORKS, EXCEPT IT START TO LIKE MAYBE SHUDDER, NOT SURE. WELL THE OTHER DEALER CHARGE ME 80.00 CAME BACK AND SAID THEY DIDN'T KNOW THEY WOULD TRY CHANGE FILTER AND UPDATE SOFTWARE, AND I SEEN THE CODES 1790-1791- AND I SAID I JUST CANT YOU JUST REPROGRAM IT TO SEE IF IT WORKS AND THEY GAVE ME THE RUN AROUND AND SAID NO THERE NO UPDATE THAT CAN BE DONE OR NO BULLENTINS FOR MY VEHICLE AND I SAID YES THERE IS I READ ON THE COMPUTER AND THEY GO WE DON'T HAVE THEM. SO I SEE A LOT OF THE TCM AND PCM GOING BAD AND THEY WONT TAKE CARE OF THE PROBLEM AND IF IT IS A TRANSMISSION ISSUE THEN HOW CAN ONE GO BAD IF YOU HAVE IT SERVICE RIGHT. SO I DECIDED NOT TO FIX IT B/C I NO THEY LYING AND THEY DIDN'T WANT TO FIX IT OR TAKE CARE OF IT B/C ALL THEY OFFER WAS AND FILTER CHANGE AND THEN AT THE END THE GUY GOES OH I WOULDN'T WANT TO PUT MONEY IN THAT AND IT DON'T WORK, WHY DON'T YOU JUST BUT A TRANNY. THIS IS SAD YOU CANT FIND NO ONE HONEST TO TELL SOMEONE WHAT WRONG WITH THE VAN BUT WANT TO SAY THIS AND THAT AND NO PROPERLY DIAG OR DO AND ONLY GIVE YOU PARTIAL THE TRUTH, WHY WOULD YOU SAY TO A CUSTOMER THAT IT MIGHT FIX IT WE CAN RE PROGRAM IT AFTER THE FLUID CHANGE AT 350.00 AND INSTEAD OF REPROGRAM TO SEE AND THEN SAY THEY CANT SOUND LIKE A DISHONEST PERSON, ALSO IF THEY DIAG THEN THEY SHOULD KNOW WHAT THE PROBLEM IS, SO THEY DECIDE TO TAKE ME A RIDE. I LOST 80.00 BUT NOT 350.00. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157783May 18, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE VACATIONING IN ATLANTA, GA. WE WERE BACKING OUT OF A PARKING SPACE AND EXPERIENCED A LOUD THUD. WE HAD DIFFICULTY IN GETTING OUR CAR TO GO FORWARD OR REVERSE. WE DROVE IMMEDIATELY TO A DODGE DEALERSHIP ABOUT 1 1/2 MILES DOWN THE ROAD. THEY CONFIRMED THAT IT WAS OUR TRANSMISSION. NO PRIOR PROBLEMS HAD BEEN EXPERIENCED WITH THE TRANSMISSION. WE HAD 64,000 MILES ON THE VAN, AND ALL WORK HAD BEEN KEPT UP ON THE VEHICLE. THE WARRANTY HAD EXPIRED. THE DEALERSHIP ESTIMATED THAT THE WORK WOULD COST BETWEEN $2900.00 TO REPAIR THE TRANSMISSION, OR $3500.00 TO REPLACE IT. THEY WOULD DETERMINE WHAT NEEDED TO BE DONE WHEN THEY PULLED THE TRANSMISSION. WE DECIDED TO GO DOWN THE STREET ANOTHER 2 MILES TO AN AAMCO TRANSMISSION SHOP. THEY ESTIMATED THE REPAIR TO BE $1400.00 TO REPAIR THE TRANSMISSION, OR $2900.00 TO REPLACE THE TRANSMISSION. WE DECIDED TO HAVE THEM DO THE JOB SINCE THE ESTIMATES WERE CONSIDERABLY DIFFERENT. FOUR DAYS LATER THE JOB WAS DONE, AND THE FINAL COST WAS $3000.00! THEY PUT A REBUILT TRANSMISSION IN. WE HAVE APPROACHED DODGE FOR A REIMBURSEMENT. THEY WILL NOT GIVE US A PENNY TOWARDS THE JOB. THEY CLAIM THAT HAD WE STAYED AT THE DODGE DEALERSHIP, A PARTIAL CONSIDERATION COULD HAVE BEEN WORKED OUT. SINCE WE DO NOT HAVE THE OLD TRANSMISSION, THEY SAY THAT WE CANNOT PROVE WHY THE TRANSMISSION FAILED. THIS VAN ONLY HAD 64,000 MILES ON IT......THIS SHOULD HAVE NEVER HAPPENED. AND WHY DID THE DEALERSHIP THAT WE TOOK IT TO, NOT TELL US THAT SOMETHING MIGHT HAVE BEEN ABLE TO BE WORKED OUT WITH DODGE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157769May 17, 2006
AIR BAGS, VEHICLE SPEED CONTROL:CRUISE CONTROL
AIR BAGS AND CRUISE CONTROL FAILED ON 2000 DODGE GRAND CARAVAN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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