Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10215626January 22, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. AFTER THE CONTACT PARKED AND EXITED THE VEHICLE, IT BEGAN TO ROLL FORWARD. SHE MANAGED TO GET INSIDE THE VEHICLE AND DEPRESS THE BRAKE PEDAL BEFORE A CRASH OCCURRED. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215701January 22, 2008
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
POWER STEERING RACK / GEARBOX DEFECT. 2ND. TIME NEEDING TO BE REPLACED. ON MANUFACTURERS BACK ORDER. DEALERSHIP SAID 10,000 ON NATIONAL BACK ORDER. I CANNOT DRIVE THIS VEHICLE UNTIL IT IS REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215582January 21, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ALL OF A SUDDEN THE INTERNAL INSTRUMENT PANEL AND CONSOLE LIGHTS WENT OUT IN MY 2002 GRAND CARAVAN. MY MECHANIC SAID THE BODY CONTROL MODULE IS FAULTY/HAS A SHORT AND IT'S AN APPROX $800 REPAIR. I HAVE 128,000 MILES ON THE CARAVAN. I ALSO HAVE A 1996 CARAVAN AND THIS HAS NEVER HAPPENED TO THAT VAN, EVEN THOUGHT IT'S 12 YEARS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215455January 20, 2008
AIR BAGS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
THE SERPENTINE BELT ON OUR 1999 DODGE GRAND CARAVAN HAS SLIPPED OFF SEVERAL TIMES. VISIT CARSURVEY.ORG AND YOU'LL SEE THAT MANY OTHER DODGE OWNERS ARE EXPERIENCING THE SAME PROBLEM REGULARLY. SOME ARE GETTING STUCK IN THE FREEZING SNOW AS A RESULT. WE'VE HAD OTHER PROBLEMS, SUCH AS A BURNED OUT COMPUTER BOARD OWED TO A SHORT IN THE DRIVER'S SIDE SEAT. AND THE DRIVER'S SIDE POWER WINDOW WILL NOT FUNCTION. WE WILL NOT BUY ANOTHER CHRYSLER VEHICLE. FURTHERMORE, AS A JOURNALIST, IT'S INTERESTING TO NOTE THAT DODGE HAS NOT TAKEN RESPONSIBILITY FOR ALL THE GLITCHES IN THE CARAVAN AND ISSUED ADDITIONAL RECALLS. I'D HAVE MUCH MORE RESPECT FOR THE COMPANY IF THEY DID. WE'VE ONLY HAD ONE RECALL, AND THAT WAS FOR A CLOCK SPRING IN THE STEERING WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215414January 19, 2008
STRUCTURE:FRAME AND MEMBERS
1) DEFECT DISCOVERED ON VEHICLE SAFETY INSPECTION 2) CORROSION ON DRIVERS SIDE STRUT TOWER 3) VEHICLE OPERATION IS UNSAFE, CORROSION COULD LEAD TO SEPARATION OF STRUT FROM STRUT TOWER CAUSING LOSS OF CONTROL, POTENTIAL COLLISION, VEHICLE DAMAGE AND INJURY TO OCCUPANTS. REPAIR TO STRUT TOWER IS REQUIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215394January 18, 2008
SUSPENSION, POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. AFTER PURCHASING THE VEHICLE, IT BEGAN TO SHIFT OUT OF GEAR. THE CONTACT TOOK THE VEHICLE TO THE DEALER OVER TEN TIMES, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE ISSUE OCCURRED WHENEVER THERE WAS AN INCLINE IN THE ROAD. THE CONTACT EXPRESSED EXTREME CONCERN FOR THE DEFECT AND THE MANUFACTURER INFORMED HER THAT THEY WOULD NOT REPAIR THE VEHICLE FOR FREE. THE MOST RECENT FAILURE OCCURRED WHILE DRIVING 50 MPH. THE CURRENT MILEAGE WAS 51,000 AND FAILURE MILEAGE WAS LESS THAN 100. UPDATED 05/13/08 *BF THE TRANSMISSION SLIPPED OUT OF GEAR, T WENT FROM DRIVE TO NEUTRAL. THERE WAS ALSO A RATTLING NOISE WHEN THE VEHICLE WAS IN REVERSE. IT TOOK SEVERAL TRIES TO GET THE VEHICLE OUT OF REVERSE. THE RATTLING NOISE WAS DUE TO THE SWAY BAR BEING BROKEN. UPDATED 05/13/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215261January 17, 2008
AIR BAGS:FRONTAL, ELECTRICAL SYSTEM:HORN
MY 2005 DODGE GRAND CARAVAN I BELIEVE HAS A DEFECT IN THE CLOCK SPRING. I RECEIVED A LETTER STATING THERE HAS BEEN AN EXTENDED WARRANTY FOR THE FRONT AIR-BAG SENSOR CONTROL MODULE. TWO WEEKS AFTER I RECEIVED THIS LETTER THE AIR-BAG LIGHT CAME ON. AFTER APPROXIMATELY 3 WEEKS AFTER THE LIGHT CAME ON THE HORN STOPPED WORKING ALONG WITH ALL THE OTHER STEERING WHEEL COMPONENTS (CRUISE CONTROL, RADIO CONTROL). I TOOK MY VAN TO THE DEALERSHIP TO GET IT FIXED UNDER THE EXTENDED WARRANTY , THEY TOLD ME THERE WAS NOTHING THEY COULD DO BECAUSE THE CLOCK SPRING IN THE STEERING WHEEL HAD CORRODED AND BROKE AND THAT IS WHAT IS CAUSING THIS DEFECT. MY VAN'S MILEAGE JUST TURNED 70,000. I USE MY VAN TO TRANSPORT MY 3 KIDS IN AND FEEL THIS IS A SAFETY HAZARD THAT NEEDS TO BE FIXED RIGHT AWAY. NOT ONLY DO THE STEERING WHEEL COMPONENTS NOT WORK BUT THE DRIVER AIRBAG IS DISABLED AS WELL DUE TO THIS MALFUNCTION. DUE TO THIS DEFECT THERE NEEDS TO BE A RECALL ISSUED AS SOON AS POSSIBLE BEFORE AN ACCIDENT OCCURS AND THE AIRBAG DOES NOT DEPLOY. THERE HAS BEEN A RECALL ON THE CLOCK SPRING FOR THE MAKE AND MODEL OF MY VAN FOR YEARS 96-98 AND FEEL THIS IS THE SAME THING THAT IS HAPPENING TO MY 05 VAN. PLEASE HELP BEFORE ANYONE GETS HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214878January 15, 2008
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE PNEUMATIC DEVICE USED TO LOCK AND UNLOCK THE DOORS WOULD NOT WORK. THE CONTACT ATTEMPTED TO LOCK THE DOORS MANUALLY, BUT WAS UNSUCCESSFUL. THE DEALER STATED THAT SHE NEEDED TO PURCHASE SOFTWARE TO INSTALL IN THE VEHICLE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 52,514. UPDATE 05/13/08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214683January 14, 2008
ELECTRICAL SYSTEM, VISIBILITY:WINDSHIELD WIPER/WASHER
FRONT WINDSHIELD WIPERS AND ALL INSTRUMENT GAUGES WERE INOPERABLE ACCOMPANIED BY A RAPID "CLICKING" NOISE FROM CENTER DASH CONSOLE UPON START-UP IN HEAVY SNOWSTORM. DASH LIGHTS REMAINED LIT AND FLASHING WITH THE ENGINE RUNNING. REMOTE KEYLESS ENTRY, DRIVER'S SIDE POWER DOOR LOCK, POWER SLIDING DOORS, POWER LIFTGATE AND RADIO WERE ALL INOPERABLE. SERVICING DODGE DEALER FOUND FAULT CODES FOR LOSS OF COMMUNICATION BUT BUS WIRES AND COMM WIRES CHECKED OUT OK. INOPERABLE DRIVER'S SIDE POWER DOOR LOCK SWITCH DETERMINED TO BE CAUSED BY FAULTY BODY CONTROL MODULE (BCM). DEALERSHIPS "ON STAR ONLINE" SYSTEM CONTAINED A REPORT FOR SIMILAR INTERMITTENT PROBLEM WITH LIGHTS, WIPERS, ETC. RESULTING FROM BCM FAULTS. BCM WAS REPLACED. ALL PARTS RETAINED BY SERVICING DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214760January 14, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
THE CHECK ENGINE LIGHT CAME ON AND WE HAD THE VEHICLE CHECKED. WE WERE TOLD THAT IT WAS DEALING WITH THE TRANSMISSION AND TO GO TO A TRANSMISSION SPECIALIST. A DAY LATER, THE TIRES WERE LOCKED AND THE VAN DID NOT RESPOND TO ANY GEAR. HAD THE VAN TOWED TO TRANSMISSION SHOP. THEY SAID THAT THE TORQUE CONVERTER FAILED AND IN TURN THE OIL PUMP WAS NOT CIRCULATING OIL TO THE TRANSMISSION. THE TRANSMISSION WAS COMPLETELY WELDED TOGETHER. WE HAD TO PURCHASE AN ENTIRE NEW TRANSMISSION COSTING OVER $2,600.00. THE VEHICLE HAD ONLY 48,000 MILES. I READ ONLINE WHERE OTHER INDIVIDUALS HAD SAME PROBLEM AT 37,000 MILES AND 40,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214631January 13, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
SUDDEN NEED FOR FRONT BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214412January 10, 2008
ELECTRICAL SYSTEM:SOFTWARE, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
(1) LOSS OF BATTERY POWER. (2) RESULTED IN FAILURE OF POWER DOOR LOCKS TO OPERATE. (3) MANUFACTURE TECHNICAL SERVICE BULLETIN 08-040-04 CALLS FOR RE-PROGRAMMING OF BODY CONTROL MODULE DUE TO UPDATED SOFTWARE TO CORRECT THE KNOW FAILURE. KNOWN SOFTWARE RELATED ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214195January 8, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE FRONT DRIVER SIDE WINDOW WILL NOT GO UP OR DOWN. ALSO, THE ELECTRICAL SYSTEM (LOCKING SYSTEM) DOES NOT WORK. THE KEY HAS TO BE MANUALLY INSERTED TO UNLOCK OR LOCK THE DOOR. THE SLIDING DOORS ARE NO LONGER WORKING PROPERLY AND OCCASIONALLY BECOME STUCK AND CANNOT BE OPENED AT ALL. WATER IS ENTERING THROUGH THE FRONT PASSENGER SIDE DOOR HANDLE AND CREATING PUDDLES OF WATER IN THE VEHICLE. THE WARRANTY EXPIRED AND THE CONTACT WAS INFORMED THAT THE REPAIR WAS HIS RESPONSIBILITY. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 54,424 AND FAILURE MILEAGE WAS 54,400. UPDATED 02-06-08. *KB THE CONSUMER STATED HE HAD THE VEHICLE REPAIRED AT THE COST OF $421.56 FOR LOCKS AND WINDOWS AND OBTAINED AN ESTIMATE FOR THE SLIDING VAN DOORS AT THE TUNE OF $773.38. UPDATED 02/06/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214020January 7, 2008
STEERING
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE STEERING WHEEL HAS A TENDENCY TO LOCK WHILE DRIVING BETWEEN 1 AND 60 MPH. HE STATED THAT THERE WAS A U-JOINT AT THE END OF THE STEERING COLUMN THAT FREEZES AND CAUSES THE STEERING WHEEL TO LOCK. THE FAILURE OCCURS EACH TIME THE VEHICLE IS IN MOTION. THE DEALER STATED THAT THIS WAS THE FIRST TIME THEY HEARD OF THIS DEFECT AND THERE WERE NO RECALLS AVAILABLE. THE FAILURE MILEAGE WAS 70,000 AND CURRENT MILEAGE WAS 80,000. UPDATED 02-25-08 *BF UPDTATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213838January 6, 2008
SUSPENSION:FRONT
KNOCKING SOUND FROM UNDER FRONT-END. MECHANIC SAYS ITS TIE-ROD OR SWAY-BAR AND THAT HE HAS SEEN IN ALMOST EVERY OTHER 2005 DODGE GRAND CARAVAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213819January 5, 2008
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM
ELECTRIC DOOR LOCKS STOP WORKING. HAVE TO MANUALLY PUSH DOWN LOCKS ON ALL 4 DOORS. REMOTE KEYFOB ALSO DOES NOTHING TO LOCK/UNLOCK. HAVE HAD TO DISCONNECT BATTERY TERMINALS TO FORCE A RESET EACH TIME, THEN LOCKS START WORKING. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213740January 4, 2008
WHEELS:RIM
WE HIT A POT HOLE IN THE ROAD GOING ABOUT 40MPH, THE RIGHT FRONT ALLOY WHEEL ON OUR DODGE GRAND CARAVAN ACTUALLY SPIT IN HALF. THIS COULD HAVE CAUSE SERIOUS ACCIDENT, THANKFULLY IT DIDN'T. CHRYSLER SHOULD HAVE TO DO SOMETHING ABOUT THIS AS THIS SHOULD NEVER HAPPEN TO A WHEEL LIKE THIS.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213588January 3, 2008
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
TL*THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THAT HE WAS UNABLE TO TURN THE STEERING WHEEL. THE POWER STEERING HOSE CAME LOOSE THEN THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE HOWEVER; THEY REATTACHED THE POWER STEERING HOSE. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAGE WAS 40,000. UPDATED 03-04-08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213618January 3, 2008
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
TL*THE CONTACT OWNS A 1992 DODGE GRAND CARAVAN. WHILE DRIVING 45 MPH, THE DRIVER'S SEAT BELT BUCKLE DISLODGED WHICH CAUSED THE RELEASE BUTTON TO STICK INSIDE THE COVER. THERE IS A SAFETY RECALL FOR THE SEAT BELTS: FRONT: BUCKLE ASSEMBLY (NHTSA CAMPAIGN ID # 97V148000) HOWEVER, THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED. THE CURRENT MILEAGE WAS 223,087 AND THE FAILURE MILEAGE WAS UNAVAILABLE. THE PURCHASE DATE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213449January 2, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
ON SATURDAY 12/29/07 AS I WAS RETURNING FROM MY MOTHER'S HOME WITH MY 2 YOUNG CHILDREN OUR TRANSMISSION FAILED. I WAS DRIVING APPROXIMATELY 60 MPH ON THE HIGHWAY WHEN, WITH ABSOLUTELY NO PREVIOUS WARNINGS OR PROBLEMS OR EVEN AN INDICATOR LIGHT, MY 2002 DODGE GRAND CARAVAN SPORT WITH 128K MILES MADE A SUDDEN LOUD THUMP NOISE (ACCORDING TO MY 6 YEAR OLD SON IN THE BACK SEAT IT SOUNDED LIKE WE RAN OVER SOMETHING) AND THE VEHICLE PROCEEDED TO DOWN SHIFT DRAMATICALLY. I WAS ABLE TO PULL ONTO THE SHOULDER BUT WAS UNABLE TO CONTINUE. I HAD TO HAVE MY WIFE DRIVE, WITH OUR YOUNGEST CHILD, BACK TO RESCUE US FROM THE SIDE OF THE ROAD. THE CAR HAD TO BE TOWED AS IT WOULD NOT MOVE AFTER THAT. WE ARE STILL WAITING FOR REPAIRS. I DON'T THINK THIS SHOULD HAVE HAPPENED AND CERTAINLY NOT WITHOUT ANY WARNING OR PROBLEMS PREVIOUSLY.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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