Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10219225February 26, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOTH POWER WINDOWS CEASED OPERATION AROUND 40K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219089February 25, 2008
STEERING:RACK AND PINION
TL*THE CONTACT OWNS A 2006 DODGE GRAND CARAVAN. CONTACT STATED THAT THE VEHICLE BEGAN MAKING A CLANGING NOISE WHEN THE WHEEL WAS TURNED. ADDITIONALLY, THE POWER STEERING FLUID WAS LOW. WHEN MORE POWER STEERING FLUID WAS ADDED IN THE VEHICLE, THE FLUID BEGAN LEAKING. THE DEALER STATED THAT THE POWER STEERING RACK AND PINION NEEDED TO BE REPLACED. THE REPAIR WAS NOT MADE BECAUSE THE PART WAS ON BACK ORDER. THE VIN, PURCHASE DATE, POWERTRAIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219122February 25, 2008
STEERING:RACK AND PINION
I HAVE HAD MY 2005 DODGE GRAND CARAVAN FOR ALMOST 2 YEARS IT HAS ONLY 64, 000 MILE ON IT. ABOUT TWO WEEKS AGO WE STARTED HEARING A SOUND WHEN STARTING THE VAN AND WHEN YOU TURN THE STEERING WHEEL, USUALLY LASTS UNTIL YOU DRIVE FOR A AWHILE THEN IT COMES AND GOES. WE TOOK IT TO THE DODGE DEALERSHIP AND THEY SAID IT WAS THE RACKET PINION GEAR AND WOULD COST A LITTLE OVER $900 TO REPAIR. I CALLED AROUND TO A FEW OTHER CAR REPAIR SHOPS AND THEY ALL SAID ARE YOU SURE THAT IS THE PROBLEM, THEY HAVE NEVER HEARD OF A VEHICLE NEEDING THAT REPLACED THAT EARLY. SO I GOT ONLINE AND DID SOME RESEARCH AND FOUND THAT THERE ARE MANY PEOPLE WITH THE SAME PROBLEM, ALL OCCURRING WITH MILES RANGING FOR 15,000 TO 75,000. I CAME ACROSS YOUR WEB SITE AND SEE THAT THIS HAS BEEN INVESTIGATED BEFORE. THIS I A PROBLEM THAT NEEDS TO BE FIXED, IT IS NOT JUST SOME RANDOM MALFUNCTION. I REQUEST THAT YOU REOPEN THIS INVESTIGATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218890February 22, 2008
ENGINE AND ENGINE COOLING
DRIVING HOME IN ICE STORM OUR 1999 DODGE CARAVAN LOST POWER STEERING, LIGHTS DIMMED, OVERHEATED. APPARENTLY THIS IS A RECURRING PROBLEM WITH THE CARAVANS AND THE SERPENTINE BELT AND TENSIONER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218731February 21, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
REAR COOLANT LINES CORRODE AND DRAIN ALL ENGINE COOLANT ON 2000 DODGE GRAND CARAVAN SPORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218755February 21, 2008
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIR BAG IMPACT SENSOR FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218617February 20, 2008
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER STATED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED AND REFERENCED NHTSA CAMPAIGN ID NUMBER 07V192000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE) FOR THE 2005 DODGE CARAVAN. THE FAILURE MILEAGE WAS 70,000 AND CURRENT MILEAGE WAS 79,000. UPDATED 03-04-08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218627February 20, 2008
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
I HAD A FLAT TIRE ON MY 2006 DODGE GRAND CARAVAN AND WAS UNABLE TO GET ACCESS TO THE SPARE TIRE, STORED UNDER THE FRONT OF THE CAR. THE SYSTEM TO LOWER THE SPARE TIRE ONLY LOWERED IT A FEW INCHES AND THEN THE PIECE THAT YOU TURN WITH THE HANDLE ASSEMBLY ONLY WOULD JERK AROUND IF YOU TURNED THE HANDLES EXTREMELY HARD. I TRIED DOING ABOUT 30 TURNS THOUGH TO NO EFFECT. THE MECHANISM IN THE FLOOR WAS TURNING WITH ALOT OF EFFORT BUT THE TIRE WAS NOT BEING LOWERED. THIS WAS ON A COLD SNOWY DAY AND I WAS ON A SIDE ROAD WITH LITTLE ROOM TO LAY DOWN ON THE PAVEMENT AND REACH UNDER TRYING TO SEE WHAT WAS WRONG. I SPENT 3 HOURS WAITING FOR AAA AND THEN GAVE UP AND TOOK THE DAMAGED TIRE TO A WALMART LEAVING MY WIFE IN THE CAR ON THE JACK - MY ONLY CHOICE. WHILE I WAS GETTING THE TIRE PATCHED, WHICH WAS LUCKY, AAA ARRIVED AND REFUSED TO WORK ON THE SITUATION AS THEY SAID IT MIGHT END UP WITH EQUIPMENT DRAGGING UNDERNEATH THE CAR. SO IF THERE HAD NOT BEEN A TIRE CENTER NEARBY WE WOULD HAVE BEEN REALLY STUCK WITH NO WAY TO REMEDY THE SITUATION. MY MECHANIC TELLS ME THIS SHOULD NEVER HAPPEN - THERE WAS ICE ALL OVER THE RELEASE MECHANISM AND IT WAS BROKEN. HE SAID HE SEES THIS ALOT ON FAIRLY NEW CARS LIKE MINE. THIS IS A HUGE SAFETY HAZARD. I DON'T THINK I SHOULD PAY FOR THE EXPENSIVE REPAIR, WHICH I WILL HAVE TO DO TO SELL THE CAR. I TRAVEL IN REMOTE NORTHERN PARTS OF NEW ENGLAND AND NOT BEING ABLE TO ACCESS MY SPARE COULD COST ME MY LIFE. I AM NOW STORING THE SPARE DANGEROUSLY IN THE PASSENGER COMPARTMENT. I THINK THIS SHOULD BE FIXED FOR FREE, BUT IF ITS GOING TO WEAR OUT AGAIN, I HESITATE TO HAVE THE SPARE DOWN THERE. THIS IS A HORRIBLE, DANGEROUS DESIGN AND I THINK THESE CARS SHOULD BE RECALLED AND A DIFFERENT SYSTEM DEVELOPED. IT IS ALSO RIDICULOUS TO HAVE TO HAVE SEVERAL FEET ON THE SIDE OF THE CAR TO KNEEL AND PULL THE SPARE OUT. THAT CAN BE VERY DANGEROUS ON MANY ROAD SITUATIONS. I WOULD LIKE TO KNOW WHAT THE MANUFACTURER SUGGEST I DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218670February 20, 2008
STEERING:RACK AND PINION:RACK
PREMATURE STEERING RACK SEAL WEAR AND LEAKS RESULTING IN FLUID LOSS AND POTENTIAL LOSS OF CONTROL IN EMERGENCY SITUATIONS. VEHICLE HAS LESS THAN 50,000 MILES, 70% OF WHICH WAS FREEWAY USE. DEALER CALLED THE PROBLEM A WELL KNOWN PROBLEM, ALSO VA STATE SAFETY INSPECTOR ALSO MENTIONED KNOW PROBLEMS WITH THIS CRITICAL VEHICLE SYSTEM. DEALER QUOTED $1000 TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218690February 20, 2008
LATCHES/LOCKS/LINKAGES
POWER DOOR LOCK FAILURE - 5TH OCCURRENCE. JUST TOOK VEHICLE TO CAR WASH AND WITHIN 1 HOUR THE LOCKS STOPPED RESPONDING TO REMOTE AND DOOR SWITCHES. CAR HAS EXHIBITED POWER DOOR LOCK FAILURE TWICE EACH YEAR SINCE PURCHASED BY CURRENT OWNER. DEALERS HAVE REPROGRAMMED/REPLACED BCM A COUPLE OF TIMES. ON THIS OCCASION, THE DEALER DID NOT PROVIDE INFORMATION ON HOW THE LOCKS WERE RESET OTHER THAN TO SAY THE LOCKS WERE RESET. WOULD LIKE TO KNOW PROCEDURE TO SAVE ON FURTHER TRIPS TO DEALER. THIS IS A SAFETY ISSUE AS THE CAR IS ONLY EQUIPPED WITH KEY LOCKS ON DRIVER'S DOOR AND REAR LIFTGATE. ANY TYPE OF FIRE, FLOOD, OR EMERGENCY REQUIRING QUICK EVAC WOULD RESULT IN TRAGIC LOSS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218495February 19, 2008
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2000 GRAND CARAVAN.....INITIALLY, THE INSTRUMENTATION CLUSTER WOULD INTERMITTENTLY EXTINGUISH. HITTING A BUMP, IT WOULD COME BACK ON. MOST RECENTLY, THE VAN WILL NOT START. NO INSTRUMENTS, NO CLICK, NO NOTHING. IF YOU WHACK THE TOP OF THE DASH WITH YOUR FIST, ALL INSTRUMENTS COME ON, AND THE VAN STARTS. I HAVE NOT REPAIRED IT YET, BUT INTEND TO PULL THE DASH AND CHECK FOR BAD SOLDER CONNECTIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218533February 19, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 1992 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH, THE CONTACT STATED THAT THE BRAKE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. A MECHANIC STATED THAT THE ABS NEEDED TO BE REPLACED. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 96V099000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 152,513.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218569February 19, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
HY BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218465February 18, 2008
AIR BAGS
ON 2/18/07 MY 2006 DODGE/CHRYSLER MINIVAN WAS REPAIRED BY REPLACING THE FRONT IMPACT SENSORS THAT DEPLOYS THE AIRBAG SYSTEM UPON IMPACT DUE TO CORROSION OF THE SEALS ON THE SENSORS AND WIRING. 2005 MODELS WERE RECALLED DUE TO THE SAME PROBLEM AND IT APPEARS THE PROBLEM IS CONTINUING INTO AT LEAST THE 2006 MODELS. PLEASE ADVISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218236February 17, 2008
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
SERPENTINE BELT FLIES OFF WITH A MINIMAL AMOUNT OF MOISTURE. BOTH WIFE AND I HAVE DRIVEN OUR 1998 DODGE GRAND CARAVAN IN WET WEATHER AND THE SERPENTINE BELT HAS COME OFF NUMEROUS TIMES. THE VEHICLE DOESN'T EVEN NEED TO HIT A PUDDLE, THE SLIGHTEST AMOUNT OF WATER SPLASHING FROM ANOTHER CAR WILL CAUSE IT TO COME OFF. BELT FALLING OFF CAUSES POWER STEERING, COOLING, AND CHARGING TO FAIL RESULTING IN SERIOUS SAFETY HAZARD AS CAR IS IMPOSSIBLE TO CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218238February 17, 2008
SUSPENSION:FRONT:SHOCK ABSORBER, STRUCTURE
SHOCK ABSORBER TOWER ON DRIVERS SIDE OF VEHICLE IS SERIOUSLY DETERIORATING. RUST IS PENETRATING INNER AND OUTER PORTIONS OF TOWER CAUSING SERIOUS SAFETY CONCERNS ABOUT STABILITY AND INTEGRITY OF VEHICLE SUSPENSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218277February 17, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE INSTRUMENT CLUSTER CONSTANTLY SHORTS OUT, CAUSING THE CAR TO NOT RUN . WE HAVE TAKEN THE VEHICLE TO NUMEROUS SERVICE CENTERS AND DEALERS, NONE OF WHICH COULD DETERMINE THE PROBLEM. THIS HAS BEEN AN ONGOING PROBLEM FOR THE LAST SIX YEARS. WE HAVE CONTACTED THE DEALER THEY SAY THERE IS NO RECALL FOR THIS. WE DEMAND A RESPONSE FROM THEM AND THEY DO NOT RETURN OUR CALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218157February 15, 2008
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. WHILE DRIVING 25 MPH IN THE RAIN OR THROUGH A PUDDLE, THE SERPENTINE BELT DETACHES. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY REPLACED THE SERPENTINE BELT TWICE; HOWEVER, THEY WERE UNABLE TO DETERMINE WHY THE FAILURE OCCURS ONLY WHEN IT RAINS. THE MANUFACTURER ADVISED THE CONTACT TO CALL NHTSA. THE CURRENT MILEAGE WAS 90,625 AND FAILURE MILEAGE WAS 85,000. UPDATED 03/11/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218025February 14, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2006 DODGE GRAND CARAVAN. THE AIR BAG WARNING LIGHT ILLUMINATED AND WOULD NOT TURN OFF, WHICH INDICATED THAT THE AIR BAG WAS DEACTIVATED. THE VEHICLE WAS NOT INSPECTED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 44,000. UPDATED 3/11/08 *CN UPDATED 03/11/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217987February 13, 2008
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, EXTERIOR LIGHTING:BRAKE LIGHTS, EXTERIOR LIGHTING:FOG LIGHTS, EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING:TAIL LIGHTS, INTERIOR LIGHTING, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WHEN SLOWING DOWN AFTER DRIVING IN OVERDRIVE AND PRIOR TO ENGINE REACHING NORMAL OPERATING TEMPERATURE ALL LIGHTS (HEAD, TAIL, DASH, DOME, ETC) DIM TO A NEARLY OFF BRIGHTNESS AND COME RIGHT BACK TO NORMAL BRIGHTNESS AT THE 3/2 DOWN SHIFT. THIS HAS OCCURRED SINCE THE VEHICLE WAS NEW AND THE DEALER ADVISES THAT EVERYTHING IS WORKING AS DESIGNED. I DON'T THINK CHRYSLER DESIGNED THE LIGHTS TO FLASH OFF AND ON WHEN SLOWING DOWN. ALSO, AT 7 MONTHS (15696 MILES) THE BATTERY FAILED AND HAD TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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