Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10210443December 1, 2007
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
SAFETY CONCERN, POWER DOOR LOCKS WILL ONLY ENGAGE MANUALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210156November 28, 2007
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:HEADLIGHTS
HEAD LIGHTS, RUNNING LIGHTS WILL ONLY WORK ONE AT A TIME. ONE SIDE ON HIGH THE OTHER ON LOW. HAVE READ MANY REPORTS OF THE SAME PROBLEM FOR SEVERAL YEARS OF THIS DODGE CARAVAN. TRIED CHANGING BULBS, DISCONNECTED PLUG AT MODULE WORKED ONE TIME . FIND THIS VERY FRUSTRATING BECAUSE IT IS NOT A NEW PROBLEM WITH CHRYSLER IT HAS BEEN GOING ON FOR SEVERAL YEARS. THIS IS A 02 . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210183November 28, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE CONTACT STATED THAT FLUID HAS DRAINED INTO THE BRAKE SYSTEM. THE DEALER STATED THAT NOTHING WAS WRONG WITH THE VEHICLE AND NO RECALLS WERE ISSUED. THE CONTACT NOTIFIED THE DEALER MONTHS LATER AND THEY STATED THAT HE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 96V215000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER). HE TOOK THE VEHICLE TO ANOTHER MECHANIC AND THEY DISCOVERED FLUID LEAKING INTO THE RESERVOIR OF THE SERVICE BRAKES FROM THE MASTER CYLINDER; HOWEVER, NO FLUID WAS LEAKING. AS A RESULT, THE FLUID BEGAN TO ENTER INTO THE INSTRUMENT PANEL. THE FAILURE MILEAGE WAS 112,000 AND CURRENT MILEAGE WAS 113,000. UPDATED 12/31/07 *BF THE CONSUMER STATED WHEN HE ATTEMPTED TO APPLY THE BRAKES, HE REALIZED HE DIDN'T HAVE NORMAL BRAKING POWER. THE PEDAL WENT ALL THE WAY TO THE FLOOR. UPDATED *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210143November 27, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I BOUGHT NEW 2005 DODGE GRAND CARAVAN. WITHIN 30,000 MILES DOOR LOCKS WORKED ERRATIC, DOORS WOULD LOCK ON THEIR OWN WITH NO ONE IN VEHICLE...LOCKED KEYS IN SEVERAL TIMES..ALL CHECKED GOOD AT DEALER...EVENTUALLY GOT WHERE DOOR LOCKS WOULD NOT WORK AT ALL...BY 37,000 MILES DEALER SAID VEHICLE WAS OUT OF WARRANTY AND REPAIR WAS ABOUT $900.00. I HAVE BEEN RESETTING BODY CONTROL MODULE BY PULLING FUSE. LOCKS WILL WORK FOR A FEW DAYS BEFORE FAILING...HAVE ALSO HAD SIDE DOORS OPEN ON THEIR OWN WHILE GOING DOWN ROAD...THIS WHOLE THING IS FRUSTRATING.....HAVE FRIENDS WITH 2005 MODELS WITH SAME SYMPTOMS WHO HAVE PAID THE BIG BUCKS FOR REPAIRS AND STILL HAVE SAME ISSUES...I SEE ON INTERNET FORUMS THIS IS A MAJOR ISSUE WITH THE 2005 MODELS...MOST SAY IT IS A SOFTWARE UPDATE ON THE BODY CONTROL MODULE WHICH THE DEALER IS NOT AWARE OF BUT STILL WANTS TO CHARGE FOR....I FIND THAT HARD TO BELIEVE...I DOORS LOCKING, UNLOCKING, OPENING WHILE GOING DOWN ROAD IS A VERY SERIOUS SAFETY CONCERN ON A 7 PASSENGER VEHICLE....CAN YOU PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209960November 26, 2007
ENGINE AND ENGINE COOLING:ENGINE
WE HAVE HAD OUR VAN IN FOR SERVICE AND OIL CHANGES IN THE PAST. THE ENGINE HAD LESS THAN 40,000 MILES AND WAS USING ALMOST 4 QUARTS OF OIL IN LESS THAN THREE MONTHS. THE LAST TIME IT WAS SERVICED, THE DEALER COULD NOT FIND ANY REASON WHY IT WAS USING OIL. THEY SAID TO KEEP AN EYE ON IT BY CHECKING IT FREQUENTLY, AND THEY COULD TRY TO MONITOR IT TO SEE WHY WE WERE LOOSING OIL. WE COULD ALWAYS FIND SMALL SPOTS OF OIL IN OUR DRIVEWAY AND ON PARKING AREAS/GARAGE FLOOR. THE DEALER DID CHECK THE VEHICLE AND SAID THEY COULD NOT FIND ANY OIL LEAKS. THEY DID HOWEVER FIND A LEAK IN THE TRANSMISSION LINE, WHICH DID NOT EXPLAIN WHY WE WERE HAVING TO REPLACE OIL ON A REGULAR BASIS. WE HAD JUST PLACED 4 QUARTS OF OIL IN THE VAN TWO DAYS PRIOR TO THE SERVICE APPOINTMENT. THE VAN WAS TOTALED IN AN AUTOMOBILE ACCIDENT THE NEXT MONTH, SO WE WERE NOT ABLE TO FOLLOW UP ON THE OIL LEAK PROBLEM BUT FELT THAT WE SHOULD REPORT THIS PROBLEM SINCE OTHER DODGE CARAVAN OWNERS HAVE HAD THE SAME PROBLEM WHERE THEY HAVE LOW MILEAGE ON THEIR VEHICLE, AND OIL LOSS FOR NO KNOWN REASON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209963November 26, 2007
LATCHES/LOCKS/LINKAGES
ON DODGE 2005 GRAND CARAVANS THERE IS DESIGN FLAW IN THE ELECTRIC DOOR LOCKS THAT CAUSES THE ELECTRIC DOOR LOCKS TO QUIT WORKING. THE ONLY ALTERNATIVE LEFT TO ACCESS THE CAR FROM THE OUTSIDE IS THE DRIVER SIDE KEY OR THE TAILGATE KEY. THE ONLY ALTERNATIVE LEFT FROM THE INSIDE IS TO MANUALLY PUSH OR LIFT THE LOCK STEM ON EACH DOOR. THIS IS A SERIOUS PROBLEM FOR CHILDREN AND ELDERLY PASSENGERS AS THEY ARE NOT ABLE TO DO MANAGE THE LOCKS FROM THE INSIDE. FROM THE OUTSIDE A PERSON MUST OPEN THE DRIVER DOOR WITH A KEY, THEN CRAWL TO THE PASSENGER DOOR TO UNLOCK IT,IF YOU CAN GRASP THE STEM AN PULL IT UP. IN AN EMERGENCY SITUATION THIS LIMITED ACCESS COULD RESULT IN DELAYED ENTRANCE WHICH COULD LEAD TO INJURY OR DEATH. THERE IS NO WAY TO KNOW IF THE DOOR LOCKS OR WORKING OR NOT. THE FAILURE IS RANDOM AND CAN ONLY BE TEMPORARILY WORKED AROUND BY RESETTING THE PROGRAMMING BY REMOVING AND RE-INSERTING A FUSE THAT CAN BE ACCESSED ONLY VIA THE ENGINE COMPARTMENT. THIS FAILURE HAS OCCURRED FOUR TIMES ON MY VEHICLE. A SEARCH OF FORUMS ON EDUMUNDS.COM REVEALS NUMEROUS OTHER AFFECTED OWNERS. DODGES ONLY OFFERED SOLUTION IS TO RESET THE PROGRAMMING WHICH IS ONLY A TEMPORARY FIX. DUE TO THE LIMITED NON-ELECTRIC ACCESS TO THE VEHICLE AND THE POTENTIAL FOR CHILDREN/ELDERLY TO BE TRAPPED, THIS IS A SERIOUS PROBLEM THAT THE MANUFACTURER, DODGE, SHOULD REPAIR AT NO CHARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209990November 26, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
THE SERPENTINE BELT HAS COME OFF THREE TIMES TO DATE. ONCE IN 3 INCHES OF SNOW, ONCE ON A SUNNY DAY AND ONCE WHEN ON SLICK ROADS BUT NO PUDDLES. ALMOST CAUSED ACCIDENTS TWICE WITH THREE CHILDREN IN THE CAR! THE BELT HAS BEEN REPLACED AS HAS THE TENSIONER AND THIS HAS NOT SOLVED THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209608November 21, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY POWER DOOR LOCKS ON MY 2005 GRAND CARAVAN STOPPED WORKING. I HAVE RESEARCHED THE PROBLEM ONLINE AND HAVE FOUND THIS TO BE A VERY COMMON PROBLEM FOR MOST 2005 CARAVAN OWNERS. IT IS A SAFETY ISSUE AS THE DOOR LOCKS WILL NOT LOCK EITHER AUTOMATICALLY OR BY USING THE DOOR LOCK BUTTON. IF IN THE EVENT OF A DANGEROUS SITUATION THE PERSONS IN THE VEHICLE WOULD BE AT RISK. BEING THAT THIS IS A VERY COMMON PROBLEM AND THAT OWNERS HAVE NO CHOICE BUT TO BRING THEIR VEHICLES INTO THE DEALER FOR A COSTLY UPDATE TO THE SOFTWARE I FEEL THAT NOW IS THE TIME FOR A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209627November 21, 2007
SUSPENSION, STRUCTURE:FRAME AND MEMBERS
FRONT STRUT TOWERS OF 1999 DODGE GRAND CARAVAN ARE RUSTING THROUGH CAUSING POTENTIAL FAILURE OF FRONT SUSPENSION. CHRYSLER HAS ISSUED A TECHNICAL SERVICE BULLETIN: SUSPENSION/BODY - STRUT TOWER CORROSION. NUMBER: 23-044-02 GROUP: BODY DATE: OCT. 14, 2002 SUBJECT: NS STRUT TOWER CORROSION THEY ARE CONSIDERING IT A COSMETIC ISSUE. HOWEVER, IT SHOULD BE A SAFETY RECALL. CHRYSLER HAS PRODUCED A REMEDY WITH A CAP KIT, AT THE OWNERS EXPENSE. NO NOTIFICATION TO PRESENT OWNERS TO INSPECT THIS SAFETY ITEM HAS BEEN PRODUCED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209332November 19, 2007
LATCHES/LOCKS/LINKAGES
WITHIN THE PAST 2 MONTHS, I HAVE HAD A PROBLEM WITH THE POWER DOOR LOCKS ON MY 2005 DODGE GRAND CARAVAN. THE POWER DOOR LOCKS SUDDENLY STOP WORKING (UNABLE TO LOCK DOORS WITH SWITCH INSIDE VEHICLE, WITH REMOTE, OR ONCE VEHICLE IS IN MOTION AND REACHES 20MPH). I HAVE CONTACTED THE DEALERS IN THE AREA AND THEY ARE UNAWARE OF ANY RECALL FOR THIS PROBLEM. THE ONLY SO-CALLED REMEDY I'VE FOUND FOR THIS ISSUE IS UNPLUGGING THE CAR BATTERY FOR A FEW MINUTES, HOWEVER, THIS ONLY "FIXES" THE PROBLEM FOR THE DAY UP TO A WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209334November 19, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE HAD MY 07' GRAND CARAVAN IN THE SHOP NOW A TOTAL OF 3TIMES FOR THE SAME ISSUE. THE TRANSMISSION DOES NOT SHIFT CORRECTLY ... IT HAS A HARD DOWN SHIFT WHEN COMING TO A STOP AND SOMETIMES WILL DO THE HARD SHIFT WHILE IN DRIVE AS WELL. I WAS TOLD THIS WOULD BE FIXED BY SEPTEMBER .. IT IS NOW NOVEMBER AND STILL NOTHING. I TOOK THIS TO ANOTHER DEALER TO HAVE IT CHECKED OUT AND THEY ARE SAYING THERE IS NOTHING WRONG WITH IT. THERE IS SOMETHING WRONG IT SHOULD NOT FEEL LIKE MY TRANSMISSION IS GOING TO DROP OUT WHEN I COME TO A STOP. GUESS NEXT TIME IT DOES I WILL HAVE IT BACK IN THERE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209344November 19, 2007
STEERING
STEERING RACK RAPIDLY DEGRADED AND "WAS ABOUT TO FALL OUT OF CAR". SEEMS LIKE DODGE MINI-VANS HAVE LOT SOF PROBLEMS WITH THIS. I HAD THIS HAPPENING MY OLD VAN TWICE BUT IT WAS A SLOWER PROGRESSIVE PROBLEM . MY NEW VAN STARTED TO MAKE SOME NOISES ON OCCASION. SHOPS CHECKED IT OUT BUT COULDN'T FIND ANY PROBLEMS.... I CONTINUED TO DRIVE IT... OVER COURSE OF ONE WEEK NOISE INCREASED A BIT AND BROUGHT BACK IN... SHOP'S WORDS " STEERING RACK WAS ABOUT TO FALL OUT".. MANY PEOPLE ARE NOT AS ATTUNE TO NOISES AND SENSATIONS AS I AM. I COULD EASILY SEE SOMEONE ELSE DRIVING WITHOUT DETECTING THIS PROBLEM HAVING A SERIOUS STEERING FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209336November 19, 2007
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE POWER LOCK CONTROLS WORKED INTERMITTENTLY. THE FAILURE OCCURRED WITH THE KEY PAD AND THE CONTROLS IN THE PASSENGER COMPARTMENT. THE DEALER STATED THAT THEY COULD PERFORM AN ELECTRICAL UPGRADE. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE FAILURE MILEAGE WAS 29,000 AND CURRENT MILEAGE WAS 33,034. UPDATED 01-15-08. *KB UPDATED 12/12/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209242November 17, 2007
FUEL SYSTEM, GASOLINE:DELIVERY
FOR THE LAST 40,000+ MILES THE VEHICLE ALWAYS STUMBLES OR STALLS AFTER FILLING THE FUEL TANK FULL. WE'RE NOT TALKING ABOUT OVERFILLING, JUST FILLING IT UNTIL THE AUTO SHUT-OFF SHUTS OFF THE FLOW. IT WILL BUCK AND STUMBLE WHEN YOU ARE DRIVING DOWN THE ROAD AND OFTEN DIES WHEN YOU ARE PULLING OUT INTO TRAFFIC. IT HAS STALLED ON MY WIFE WHILE SHE WAS WAITING TO TURN LEFT AT A BUSY INTERSECTION. ONCE RE-STARTED IT RUNS FINE UNTIL THE NEXT FILL-UP. THE DEALER TOLD ME IT IS THE PURGE SOLENOID AND IT WOULD COST $190 TO FIX. THE VEHICLE HAS 92,000 MILES ON IT AND I THOUGHT THAT WAS WELL BELOW THE FEDERAL EMISSIONS WARRANTY AND IT ALSO HAS THE EXTENDED 100,000 MILE WARRANTY. I HAVE NOT HAD IT FIXED YET, BUT JUST AVOID TOPPING OFF THE TANK. THE DATE LISTED BELOW IS ONLY THE MOST RECENT. WE ARE TALKING ABOUT LITERALLY DOZENS OF FAILURES OF THIS SORT -- EVERY SINGLE TIME THE GAS TANK IS FILLED TO THE AUTO-STOP WITHOUT FAIL. THE SERVICE GUY AT THE DEALERSHIP SAID THEY HAVE HAD A NUMBER OF COMPLAINTS OF THIS TYPE ABOUT THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209184November 16, 2007
STEERING:RACK AND PINION
2005 DODGE GRAND CARAVAN WAS SERVICED AT 42,000 MILES BECAUSE OF A MOAN/FOG HORN LIKE SOUND WHILE TURNING. DEALER STATED THIS WAS DUE TO FAILED POWER STEERING SYSTEM, WHICH WAS LEAKING INTERNAL, AS VEHICLE HAS NO VISIBLE SIGNS OF POWER STEERING FLUID LEAKS. VEHICLE HAS BEEN SERVICED ROUTINELY AT A 5 STAR DEALERSHIP AND WAS JUST IN FOR AN OIL CHANGE 3 WEEKS AGO. POWER STEERING FAILURES ON THIS VEHICLE APPEAR TO BE WIDESPREAD AND SHOULD BE RECALLED & COVERED UNDER WARRANTY AS SEVERAL TECHNICAL SERVICE BULLETINS HAVE BEEN RELEASED PROVING SYSTEM DESIGN FLAWS, DEFECTS & PROBLEMS. THIS PROBLEM SHOULD BE INVESTIGATED FURTHER BY THE NHTSA AS THIS CONTAINS SERIOUS SAFETY DEFECTS IN THEIR DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209068November 15, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
IN OCTOBER 2007 POWER LOCKS STOPPED WORKING, I THINK THIS IS A SAFETY ISSUE BECAUSE NOW THE LOCKS DON'T AUTOMATICALLY LOCK WHEN REACH CERTAIN SPEED. CHILDREN COULD OPEN BACK DOORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208894November 14, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
TL*THE CONTACT RENTED A 2007 DODGE GRAND CARAVAN. WHILE DRIVING 5 MPH, THE GEAR SHIFTED INTO REVERSE BY ITSELF. THE VEHICLE ROLLED INTO ANOTHER VEHICLE. THE REAR BUMPER WAS DAMAGED. THE PURCHASE DATE WAS NOT APPLICABLE. THE FAILURE MILEAGE WAS 4,000 AND CURRENT MILEAGE WAS 6,652.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10208966November 14, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
SLIDING DOOR LOCK MECHANISM FAILURE, ONE LOCK BECAME COMPLETELY INOPERABLE RESTRICTING ALL INGRESS OR EGRESS FROM THAT DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208854November 13, 2007
AIR BAGS:FRONTAL, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
I RECENTLY BOUGHT A 2001 DODGE CARAVAN FROM A BUY HERE PAY HERE DEALER. I RAN A CARFAX REPORT AND SAID IT CAME INTO SOUTH CAROLINA 5/28 2007 WITH 70743MILES ON IT THE DEALER WHO SOLD IT TO ME REPOSSED IT AT 79,608 MILES WHICH I THOUGHT WAS ORIGINAL MILES. I FOUND A RECEIPT IN THE GLOVE BOX WHICH I HAVE PROOF IT WAS IN BALT. MARYLAND 5/13 2006 WITH 71,951 IN AND OUT WITH MAJOR REPAIRS. WHAT I WANT TO KNOW WHAT IS THE REAL MILEAGE AND IF THERE IS AWAY I CAN VERIFY .I HAVE THE CHECK ENGINE LIGHT AND AIR BAG LIGHTS STAYING ON. HAVE I BOUGHT HIDDEN USED LEMON OR WHAT?I KNOW WHEN TOU SIGN PAPERS HERE AND IT SAYS AS IS IS LAW. DO YOU HAVE ANY SUGGESTIONS ON WHAT TO DO OR AM I JUST STUCK? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208717November 12, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE POWER DOOR LOCKS ON MY 2005 GRAND CARAVAN HAVE STOPPED WORKING. AFTER RESEARCHING THIS ON GOOGLE, IT TURNS OUT THAT MANY OTHER PEOPLE HAVE THIS SAME PROBLEM. YOU CAN TEMPORARILY FIX THIS SITUATION BY DISCONNECTING THE BATTERY AND RECONNECTING IT. THEN THE DOOR LOCKS WILL WORK FOR A DAY OR TWO AND THEN STOP WORKING AGAIN. I FEEL THAT THE DOOR LOCKS CAN BE A SAFETY ISSUE AND DODGE SHOULD PROVIDE A PERMANENT FIX FOR THIS FREE OF CHARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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