Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10223891April 1, 2008
AIR BAGS:SIDE/WINDOW
2008 DODGE GRAND CARAVAN SIDE AIRBAGS FAILED TO DEPLOY. CONSUMER STATES THAT HIS WIFE WAS IN AN ACCIDENT WHEN SHE GOT HIT IN THE LEFT SIDE AND THE AIRBAGS DID NOT DEPLOY BUT LUCKILY SHE CAME OUT WITH JUST INJURIES. *KB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10222898March 31, 2008
ELECTRICAL SYSTEM:WIRING, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
2005 DODGE CARAVAN AIR BAG SENSOR AND WIRING CORROSION, A KNOW ISSUE INTERNAL CUSTOMER SATISFACTION NOTICE TO DEALER JUNE OF 2007 TO REPAIR NO CHARGE.. MY VEHICLE DID NOT MEET THE "DATE," IT HAS THE SAME ISSUE/DEFECT THEY ARE IGNORING, COVERED PART BUT NOT LABOR. SHOULD RECALL AND INSPECT ALL VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222900March 31, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 1993 DODGE GRAND CARAVAN. WHEN THE VEHICLE IS STARTED, THE ABS AND BRAKE LIGHTS REMAIN ILLUMINATED. WHILE DRIVING 45 MPH, THE CONTACT MUST APPLY INTENSE PRESSURE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE DEALER STATED THAT THE ABS PUMP WAS DEFECTIVE AND THAT THERE WAS A RECALL FOR THE FAILURE; HOWEVER, THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED. THE VIN, POWERTRAIN, AND RECALL NUMBER WERE UNKNOWN. THE FAILURE MILEAGE WAS 195,000 AND CURRENT MILEAGE WAS 197,088.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222947March 31, 2008
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. WHILE DRIVING AT VARIOUS SPEEDS THROUGH ANY AMOUNT OF WATER, THE SERPENTINE BELT SLIPS OFF. THE VEHICLE LOSES POWER STEERING AND BRAKES. THE DEALER STATED THAT THEY WERE AWARE OF THE FAILURE, BUT WOULD NOT PROVIDE A FREE REMEDY SINCE THERE WAS NO RECALL. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 130,000 AND CURRENT MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222957March 31, 2008
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TL*THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SERPENTINE BELT CONTINUOUSLY DETACHES IN WET WEATHER CONDITIONS. THE BELT DETACHES WHILE DRIVING AT VARIOUS SPEEDS AND CAUSES THE VEHICLE TO SHUT OFF. THE VEHICLE HAS NOT BEEN TAKEN TO A DEALER FOR REPAIR. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 158,000 AND FAILURE MILEAGE WAS 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222665March 29, 2008
SUSPENSION:FRONT
RUSTED OUT SHOCK TOWERS. SHOCK COMING OUT OF TOWER AND UP TO BOTTOM OF WIPER COWL. SCARED TO DRIVE BOTH LEFT AND RIGHT BUT LEFT SIDE IS THE WORST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222553March 28, 2008
STEERING:RACK AND PINION
POWER STEERING RACK DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222465March 27, 2008
SEAT BELTS:FRONT
TL*THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE PASSENGER SIDE SEAT BELT WARNING LIGHT ILLUMINATED ON AND OFF ON TWO DIFFERENT OCCASIONS. ON THE THIRD OCCASION, THE LIGHT REMAIN ILLUMINATED AND THE CHIME CONTINUED TO SOUND. HE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE SENSOR THAT CONTROLS THE SEAT BELT WAS DEFECTIVE. THE FAILURE COULD KEEP THE SEAT BELT FROM OPERATING PROPERLY. THE CONTACT PLANS TO HAVE THIS REPAIRED AT HIS EXPENSE BECAUSE IT IS NOT COVERED UNDER WARRANTY. THE DEALER ALSO STATED THAT THERE WAS A RECALL ON THE FRONT SEAT RETRACTOR (NHTSA CAMPAIGN ID NUMBER 04V047000); HOWEVER, IT WAS FOR THE DRIVER, NOT PASSENGER SIDE. THE FAILURE MILEAGE WAS 82,000 AND CURRENT MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222515March 27, 2008
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, EQUIPMENT:ELECTRICAL
THE POWER DOOR LOCKS ON MY 2005 DODGE GRAND CARAVAN STOPPED WORKING AT ABOUT 67,000 MILES. I'VE HAD A MECHANIC LOOK AT IT AND HE CAN'T FIGURE IT OUT. I HAVE FOUND MANY COMPLAINTS ABOUT THE SAME PROBLEM IN ONLINE FORUMS AND DECIDED IF THIS IS A WIDESPREAD PROBLEM THEN DODGE OUGHT TO DO SOMETHING TO FIX IT. NO POWER DOOR LOCKS IS A SAFETY ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222381March 26, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. WHILE CHECKING THE TRANSMISSION UNDER THE HOOD WITH THE ENGINE RUNNING, THE CONTACT'S GRANDDAUGHTER WAS ABLE TO SHIFT FROM NEUTRAL TO DRIVE. THE ENGINE REVVED AND THE VEHICLE MOVED FORWARD, KNOCKING THE CONTACT UNDERNEATH THE VEHICLE. WHEN THE VEHICLE SUDDENLY STOPPED, SHE MANAGED TO GET UP FROM UNDER THE VEHICLE AND TURN OFF THE ENGINE. THE CONTACT WAS THE ONLY ONE INJURED. THE PARAMEDICS HAD BEEN CALLED AND THE FIRE DEPARTMENT FILED A REPORT. SHE WAS THEN TRANSPORTED TO THE HOSPITAL. CHRYSLER STATED THAT IT WAS IMPOSSIBLE FOR THE GEAR TO BE MOVED OUT OF POSITION WITHOUT DEPRESSING THE BRAKE PEDAL. THEY OFFERED NO ASSISTANCE AND THE CONTACT IS CONCERNED THAT THE FAILURE MAY RECUR. THE FAILURE MILEAGE WAS 124,000 AND CURRENT MILEAGE WAS 124,784.UPDATED 05/13/08. *LJ
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10222249March 25, 2008
ELECTRICAL SYSTEM:WIRING, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE DRIVING I SMELLED SMOKE. I COULDN'T SEE WHERE IT WAS COMING FROM SO I CONTINUED DRIVING. THEN I SAW SMOKE COMING OUT FROM BEHIND THE PANEL ON THE PASSENGER SIDE REAR SLIDING DOOR. I THEN PULLED OVER TO SEE WHAT WAS GOING ON. I COULDN'T SEE A FIRE FROM INSIDE AND THE DOOR DIDN'T FEEL HOT. I WALKED AROUND TO THE OUTSIDE AND TOUCHED THE DOOR, WHICH WAS HOT. I THEN NOTICED BURN MARKS THROUGH THE PAINT. I WENT BACK INTO THE VAN AND PULLED PART OF THE PANEL AWAY AND SAW FLAMES INSIDE THE DOOR. I THEN TOOK A FIRE EXTINGUISHER AND PUT OUT THE FIRE. I CALLED 911 AND ASKED FOR THE FIRE DEPARTMENT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10222014March 22, 2008
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
AUTO-LOCKS STOPPED WORKING ON DODGE GRAND CARAVAN XT 2005. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221851March 20, 2008
STEERING:RACK AND PINION
PURCHASE OF USED DODGE GRAND CARAVAN & THEN FOUND OUT 3 WEEKS LATER THAT THE POWER STEERING BOOT FAILS & ENTIRE RACK NEEDS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221428March 17, 2008
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 1996 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 5 MPH DOWNHILL IN THE SNOW, THE BRAKES LOCKED AND THE VEHICLE BEGAN TO SLIDE. THE CONTACT RELEASED THE BRAKE PEDAL AND THE VEHICLE ACCELERATED. SHE REAPPLIED THE BRAKES, BUT THEY LOCKED AGAIN. THE CONTACT STRUCK A TREE HEAD ON AND THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE SUSTAINED MAJOR DAMAGE, BUT WAS STILL ABLE TO BE DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER AND THE ERROR CODES REVEALED THAT THE VEHICLE WAS NOT IN A CRASH, WHICH IS POSSIBLY WHY THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CURRENT MILEAGE WAS 200,552 AND FAILURE MILEAGE WAS 200,500.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10221449March 17, 2008
STEERING:RACK AND PINION
OBSERVED LOUD HUMMING NOISE FROM UNDER THE HOOD WHILE RUNNING ENGINE. LOOKING UNDERHOOD OBSERVED FLUID SPRAYED ON ENGINE. DEALER DIAGNOSED PROBLEM AS RACK & PINION. THE VAN ONLY HAS 53,000 MILES. FULL DEALER INSPECTION IN DECEMBER PRIOR TO PURCHASE CLAIMED THERE WERE NO ISSUES WITH THE VEHICLE. THE REPAIR ESTIMATE WAS $800. I WAS TOLD SQUEEZING THE BOOT ON END AND YOU COULD SEE OIL LEAKING OUT AS THE CAUSE OF THE OIL. ALSO, PREVIOUSLY OBSERVED A CLICK SOUND WHEN DOING TIGHT U-TURN AT SPEED. THE VAN SAT FOR SEVERAL DAYS UNTIL WE TOOK IT TO DEALER MONDAY MORNING. I CONTACTED CHRYSLER (1-800-992-1997) VERY FEW MILES FOR THIS TO FAIL. AFTER A LONG DELAY WHILE THE RESEARCHED THE ISSUE, THEY SAID THAT IT WAS OUTSIDE THE 36,000 WARRANTY AND WOULD NOT BE COVERED BY OTHER WARRANTIES. THEY SAID THEY COULD NOT PROVIDE ME ANY INFORMATION ON HOW OFTEN THIS PROBLEM HAS OCCURRED. I WOULD HATE TO HAVE STEERING FAIL WHILE DRIVING ON THE INTERSTATE. THE DEALER TOLD ME RACK & PINION IS COMMONLY ON BACK ORDER BUT THEY HAPPEN TO HAVE ONE IN STOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221256March 15, 2008
SEATS:FRONT ASSEMBLY:RECLINER
FRONT DRIVER AND PASSENGER SEAT LEVER SNAPPED OFF. SEATS CAN NOT BE LOWERED OR RAISED AS FAR AS RECLINING OR SITTING UPRIGHT. THE DRIVER SEAT BROKE 6 MONTHS AGO AND NOW THE PASSENGER LEVER BROKE THIS WEEK. THE BAR THAT THE LEVER IS CONNECTED TO SNAPPED IN EXACTLY THE SAME LOCATION ON EACH SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221300March 15, 2008
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHEN STARTING MY CAR, THE AUTOMATIC HEADLIGHTS COME ON, HOWEVER ONLY THE PASSENGER HEADLIGHT WORKS. WHEN I TURN ON THE LIGHTS THE PASSENGER LIGHTS STAY ON AND THE DRIVER SIDE REMAINS OFF. WHEN I TURN MY LIGHTS ONTO A BRIGHT SETTING, THE DRIVER SIDE LIGHTS WORK AND THE PASSENGER SIDE GOES OUT. I HAVE REPLACED BOTH HEADLIGHTS AND THIS STILL OCCURS. I HAVE RESEARCHED THIS PROBLEM ONLINE AND HAVE NOTICED HUNDREDS OF PEOPLE EXPERIENCING THE SAME PROBLEM. BECAUSE LIGHTS ARE A SAFETY ISSUE, I STRONGLY BELIEVE DAIMLER-CHRYSTLER MUST DO A SAFETY RECALL AND FIX THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221035March 13, 2008
AIR BAGS:FRONTAL, ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL:CRUISE CONTROL
THE FIRST INDICATION OF A PROBLEM WAS THE AIRBAG LIGHT ON THE DASH REMAINING ON OCCASIONALLY AFTER THE VEHICLE WAS STARTED. THE PROBLEM THEN PROGRESSED TO THE AIRBAG LIGHT REMAINING ON CONTINUOUSLY AND THE CRUISE CONTROL FUNCTION AND HORN (BOTH OF WHICH ARE MOUNTED ON THE STEERING WHEEL) NOT WORKING. THESE SYMPTOMS WERE IDENTICAL TO THOSE EXPERIENCED BY EARLIER YEARS OF THIS VEHICLE MODEL THAT RESULTED IN A SAFETY RECALL FOR REPLACEMENT OF THE CLOCK SPRING IN THE STEERING WHEEL. I HAD THE CLOCK SPRING REPLACED, WHICH CORRECTED THE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221057March 13, 2008
STEERING:RACK AND PINION, EQUIPMENT
THE RACK AND PINION STEERING IS LEAKING ON MY 2003 DODGE GRAND CARAVAN. THIS ISSUE COULD CAUSE THE SEALS TO BLOW OUT AND LOSE POWER STEERING CAUSING AN ACCIDENT. THIS WILL BE THE SECOND RACK I HAVE HAD TO REPLACE ONE AT 58,000 AND NOW AT 91,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220915March 12, 2008
STEERING:RACK AND PINION:RACK
TOLD THAT POWER STEERING RACK HAS FAILED AND NEEDS REPLACEMENT, ALONG WITH PS PUMP. 50,800 MILES ON VEHICLE. $1500 ESTIMATE, NOT COVERED UNDER POWERTRAIN WARRANTY, AND CAN'T BE DONE ANYWAY DUE TO 10,000 PIECE BACKLOG ON THE PARTS NEEDED! THIS APPEARS TO BE A VERY COMMON PROBLEM, BASED ON THE NUMBER OF COMPLAINTS I SEE ON THIS SITE FOR THIS PARTICULAR VEHICLE AND IT'S SIBLINGS (CHRYSLER T&C, AND NEIGHBORING MODEL YEARS), AND THE AFORE MENTIONED BACKLOG. WHY IS THIS PROBLEM NOT BEING INVESTIGATED AND WHY IS IT NOT SUBJECT TO RECALL? IT IS CLEARLY DEFECTIVE DESIGN, MANY REPORTS ON THIS SITE FOR FAILURES AT RELATIVELY LOW MILEAGE. THIS VEHICLE PURCHASED AS A CPO IN JAN 2006 WITH 19K MI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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