Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10608471July 6, 2014
ELECTRICAL SYSTEM
VEHICLE WILL NOT START. GOOD BATTERY ALL ELECTRONIC AND DOORS WORK. NO CODE. CLICK SOUND AT THE IGNITION SWITCH. ENGINE WILL NOT TURN OVER. OWNED VEHICLE 6 DAYS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608279July 5, 2014
ELECTRICAL SYSTEM
RENTED THIS VEHICLE FROM ENTERPRISE RENT A CAR, ORISKANY BLVD, YORKVILLE NY FOR A FAMILY VACATION. DRIVING ALONG RT 81S THROUGH PENNSYLVANIA WHEN ALL OF A SUDDEN IN THE PASSING LANE, THE VEHICLE WENT DEAD. HAD NO INDICATION WENT HAPPENED, MANAGED TO GO ACROSS THE EXTREME BUSY HIGHWAY TO RIGHT SHOULDER OF ROAD, KNOWING THAT THE POWER STEERING AND BRAKES WOULD AT SOME POINT STOP WORKING WITH ENGINE OFF. THIS VAN HAS THE NEW KEY FOB SYSTEM WITH IT BEING IN THE DASHBOARD, ABOVE ONE'S KNEE. WE REALIZED AFTER SEEING ALL THE PANEL LIGHTS LITE UP, THE VAN WAS OFF. THAT IS WHEN MY SON-IN-LAW SAW THE KEY ON THE FLOOR BY MY FEET. I HAD JUST RE-POSITIONED MY RIGHT LEG DUE TO CRAMPS, AND UNBEKNOWNST TO ME, IT MUST OF HIT THE KEY. NO REASON THIS KEY SHOULD OF FALLEN OUT DUE TO THAT! EVERYONE WAS HYSTERICAL WHEN THE VAN WENT DEAD THINKING SOMEONE WOULD HIT US AND WE WOULD DIE. I ASKED ENTERPRISE FOR AN INCIDENT REPORT FORM AND THEY DID NOT HAVE ONE, ONLY ACCIDENT FORMS. I TOLD THE BRANCH MANAGER I WAS REPORTING IT TO YOUR SITE. LICENSE PLATE NUMBER-->[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608310July 5, 2014
ELECTRICAL SYSTEM
VEHICLE SHUT OFF WHILE IN MOTION; INCLUDING LOCKED STEERING WHEEL WITH FULL SYSTEM SHUT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608091July 3, 2014
ELECTRICAL SYSTEM
ELECTRICAL ISSUES. UPON STARRING, CAR WIPERS WILL NOT TURN OFF, WINDOWS WILL NOT OPEN OR CLOSE, CAR DOES NOT SHIFT RIGHT / BUCKS, CAR HAS DIFFICULTY SHUTTING OFF, THE GPS/TV FLICKERS AND THE CD EJECT RUNS CONSTANTLY EVEN WHEN THE CAR IS OFF. HAD IT LOOKED AT BY LOCAL NON DODGE MECHANIC AND WAS TOLD NOT TO DIVE IT AS IT WAS PROBABLY THE TIPM. CALLED THE DEALER AND DESCRIBED THE ISSUE AND THEY GAVE ME A SERVICE DATE OF 14 DAYS IN THE FUTURE TO EVEN LOOK AT THE ISSUE. INTERNET SOURCES SAY CHRYSLER WILL NEED 30 - 60 DAYS TO ORDER BACK ORDERED PART. ITS SCARY TO THINK THAT SOME FOLKS WOULD NEED TO DRIVE THEIR CAR FOR 2 WEEKS IN THIS CONDITION BEFORE IT CAN EVEN BE SEEN AND EVEN LONGER AS THEY WAIT FOR A PART. I DON'T THINK ITS SAFE TO DRIVE, IF THIS HAD FAILED WHILE DRIVING I WOULD BE VERY CONCERNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608133July 3, 2014
ELECTRICAL SYSTEM
WINDOW VENT AND LOCK SWITCH STARTED SMOKING AND START A FIRE ON DRIVER SIDE DOOR DOOR PANEL IS ALSO MELTED DODGE REFUSING TO FIX UNDER THE RECALL FOR THE VENT SWITCH. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10608180July 3, 2014
AIR BAGS
CHRYSLER PERFORMED RECALL FOR FRONT CRASH SENSORS ON NOVEMBER 2011 AIR BAG LIGHT ON 7/3/2014. SAME ISSUE EVEN AFTER RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607699July 2, 2014
ENGINE, SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 DODGE GRAND CARAVAN. WHILE DRIVING 40 MPH, THE VEHICLE STALLED. THE BRAKE PEDAL WENT STRAIGHT TO THE FLOORBOARD WHEN IT WAS DEPRESSED AND THE CONTACT STOPPED THE VEHICLE USING THE EMERGENCY BRAKE. THE VEHICLE WAS ABLE TO BE RESTARTED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE HAD NOT RECURRED. THE FAILURE MILEAGE WAS 69,000. UPDATED 08/28/14*LJ THE CONSUMER STATED WHILE DRIVING THE VEHILCE LOST ENGINE POWER, BRAKES, AND STEERING. UPDATED 09/2/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607722July 2, 2014
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING 20 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER AND THE ELECTRONIC THROTTLE CONTROL WARNING INDICATOR ILLUMINATED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 50,000. UPDATED 09/02/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607841July 2, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE JERKED AND THEN STALLED. THE FAILURE OCCURRED AFTER THE CONTACT FILLED UP THE FUEL TANK. THE DEALER STATED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607913July 2, 2014
FUEL SYSTEM, GASOLINE
THIS IS A DEFECT PETITION FILED PURSUANT TO 49 U.S.C. 30162. OUR 2007 GRAND CARAVAN SXT HAS ABOUT 44,000 MILES ON IT AND IT HAS BEGUN STALLING AFTER REFUELING. THIS ONLY HAPPENS WHEN THE FUEL TANK IS REFUELED TO FULL CAPACITY. THE PROBLEM STARTED ABOUT A MONTH AGO. TODAY, MY WIFE (WITH KIDS IN CAR) STALLED ON THE HIGHWAY. THE DANGER WAS THAT SHE WAS ON A TURN AND THE STEERING WHEEL BECAME IMPOSSIBLE FOR HER TO TURN IT. THIS IS A MAJOR SAFETY ISSUE, AND MY HOPE IS THAT CHRYSLER MAKES GOOD ON A DEFECTIVE PART. (I SEE THEY DID THAT AFTER A GOV'T INVESTIGATION OF A SIMILAR NATURE FOR OTHER CARS...AFTER AN INVESTIGATION BY NHTSA!) ***THIS IS A WIDESPREAD ISSUE FOR VEHICLES FROM 2004 TO 2013. SEE THREAD BELOW FOR REFERENCE; HTTP://EN.ALLEXPERTS.COM/Q/CHRYSLER-REPAIR-807/F/STALLING-REFUELING.HTM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607466July 1, 2014
ENGINE, STEERING, ELECTRICAL SYSTEM
ON THREE SEPARATE OCCASIONS WHEN DRIVING THE CAR, THE IGNITION KEY SUDDENLY SHUT OFF THE ENGINE CAUSING DIFFICULTY WITH STEERING AS WELL. THIS WAS CHECKED BY THE DEALERSHIP WHO COULD FIND NO REASON FOR THE ACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607487July 1, 2014
ELECTRICAL SYSTEM
WHILE DRIVING, THE INSTRUMENT CLUSTER WILL GO BLANK. INSTRUMENTS: GAS GAUGE, TEMPERATURE, AND SPEEDOMETER NEEDLES WILL GO TO ZERO. DIGITAL READOUTS GO BLANK. NORMAL FUNCTION RETURNS USUALLY IN MINUTES AND SOMETIMES FASTER IF I HIT THE DASHBOARD WITH MY HAND. MY RESEARCH INDICATES THIS TO BE A SIGNIFICANT PROBLEM WITH NUMEROUS YEAR MODELS OF DODGE MINIVANS. THIS ISSUE IS DESCRIBED AS A COMPUTER COMMUNICATION PROBLEM CAUSED BY FAULTY CONNECTIONS IN THE INSTRUMENT CLUSTER THAT INTERRUPT THE CONNECTIONS BETWEEN THE THREE ONBOARD COMPUTERS. WHEN THE POWER GOES OUT TO THE DASH, INDICATING A CONNECTION PROBLEM, WILL MY AIRBAGS STILL WORK? THE ERROR CODE FOR THIS MALFUNCTION IS: P1698. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607516July 1, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE DEALER MADE THE CONTACT AWARE OF RECALL NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607596July 1, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE APPLYING THE BRAKES, THE FRONT END OF THE VEHICLE JERKED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE REAR BRAKE PADS AND ROTORS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606973June 30, 2014
ELECTRICAL SYSTEM, VISIBILITY/WIPER
WHILE MY VEHICLE WAS PARKED AT A CAMPGROUND, I CLICK MY KEY FOB TO UNLOCK THE DOOR AND THE REAR WINDSHIELD WIPER STARTED GOING OFF. TRIED TO START THE VEHICLE AND IT WOULD NOT START, NO LIGHTS NOTHING COMPLETELY DEAD. THE WIPER EVENTUALLY STOPPED. A FEW HOURS LATER, STILL PARKED WITH NO KEYS IN IT, THE WINDSHIELD WIPER FLUID AND WIPERS STARTED AFTER I CLICKED THE UNLOCK BUTTON ON THE KEY FOB AGAIN. THE FLUID KEPT SHOOTING UNTIL IT RAN OUT OF FLUID. THEN A FEW HOURS LATER WITH AGAIN NO KEYS IN IT OR KEY FOB USE THE HORN BEGAN BLARING. THEN THE LIGHTS AND WIPERS WENT OFF AS WELL. FINALLY I WAS ABLE TO GET THE BATTERY DISCONNECTED AND IT STOPPED. I RECONNECTED THE BATTERY TWO HOURS LATER ONLY TO ROLL UP MY WINDOWS AND THE HORN IMMEDIATELY STARTED GOING OFF. I HAD IT TOWED TO THE DEALERSHIP DOWN THE STREET AND I AM NOW WAITING ON THE RESULTS. I'M GLAD MY FAMILY WAS NOT WITH AND/ OR I WAS DRIVING. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10607033June 30, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607037June 30, 2014
AIR BAGS, ELECTRICAL SYSTEM
I WAS GOING THROUGH A DRIVE-THRU WHEN MY KNEE ACCIDENTALLY BUMPED THE KEY IN THE IGNITION AND THE VEHICLE CUT OFF. I TURNED IT BACK ON AND BUMPED IT AGAIN TO TEST IT, AND IT HAPPENED AGAIN. I TRIED IT WHILE THE VEHICLE WAS IN PARK AS WELL AS IN DRIVE AND REVERSE AND IT HAPPENED EACH TIME. I RECENTLY READ ABOUT THE GM / DODGE /CHRYSLER IGNITION AND AIRBAG ISSUES, BUT MY VEHICLE YEAR IS NOT BEING INVESTIGATED OR RECALLED. I DEMAND THAT THE INVESTIGATION AND RECALLS ARE EXPANDED TO INCLUDE MODELS GOING BACK TO AT LEAST 2005, INCLUDING ANY VEHICLES WITH THIS ENGINEERING OR PART DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607120June 30, 2014
STRUCTURE:BODY:DOOR
THE POWER FUNCTION TO BOTH REAR SLIDING DOORS FAILED WITHIN THE PAST 18 MONTHS, THE RIGHT REAR SLIDING DOOR WILL NOT OPEN MANUALLY NOW. IT WILL MOVE APPROXIMATELY 2 INCHES, THEN STOP AND NO MATTER HOW MUCH PHYSICAL FORCE YOU APPLY, THE DOOR REMAINS IN THAT POSITION. SHOULD SOMEONE NEED TO MAKE AN EMERGENCY EGRESS FROM THE VEHICLE THEY COULD NOT USING THIS DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606794June 29, 2014
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
CAR HAS FAULTY GAS GAUGE AND DESPITE HOW MUCH GAS I PUT IN, WILL TOGGLE BETWEEN HAVING GAS TO EMPTY AND SITS ON EMPTY, HAS RUN OUT OF GAS AS A RESULT, HARD TO START AND NOW WILL NOT START. ALSO HAS MANY ELECTRICAL QUIRKS, TURN HEADLIGHTS ON INBOARD DASH LIGHT GOES OFF AND VICE VERSA. HAD SOMEONE FIX FAN TO GO ON WHEN PLUGGED INTO BATTERY SINCE CANNOT GET INTO COMPUTER DASHBOARD AND INTERNAL HEAT FAN STOPPED WORKING, ALSO INDICATORS WORK SPORADICALLY (SO EVIDENTLY AN ELECTRICAL COMMUNICATIONS ISSUE). I'VE READ THAT THIS YEAR HAS HAD RECALLS DUE TO FAULTY FUEL HOSES/LINES AND WHEN USING AFTER MARKET FUEL FILTERS EVEN FROM NAPA WHICH WILL CAUSE FUEL LINES TO BECOME FAULTY. MY VAN FALLS WITHIN THIS YEAR, BUT I WAS TOLD MY SPECIFIC VIN # DIDN'T APPLY. VAN IS 3.3 LITER ENGINE, V6. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606722June 28, 2014
VEHICLE SPEED CONTROL, ENGINE, ELECTRICAL SYSTEM
VEHICLE STARTED ACCELERATING UNINTENTIONALLY WITH ENGINE GOING TO HIGH RPM. DRIVER WAS DRIVING AT 45 MPH AS VEHICLE RANDOMLY TOOK OFF. VEHICLE REACHED CLOSE TO 85 MPH WITH THE BRAKE PEDAL PRESSED TO THE FLOOR. DRIVER AVOIDED A NEAR COLLISION WITH ANOTHER VEHICLE. DRIVER TURNED THE IGNITION OFF IN ORDER TO STOP THE VEHICLE. VEHICLE HAD TWO PEOPLE INSIDE DURING THE INCIDENT AND TWO WITNESSES FOLLOWING THE VEHICLE BEHIND, IN ANOTHER CAR. WITNESSES DESCRIBED SEEING THE DODGE CARAVAN TAKE OFF SUDDENLY BEYOND THE LEGAL SPEED LIMIT, WITH SMOKE POURING OUT FROM THE BRAKES AND THE BRAKE LIGHTS ON. DRIVER DESCRIBED THAT HE FELT THE THROTTLE PEDAL PHYSICALLY STUCK AND THE VEHICLE'S RPM INCREASING, EVEN WHILE PRESSING AND PUMPING ON THE BRAKE PEDAL. AFTER THIS INCIDENT AND DOING SOME RESEARCH, WE HAVE FOUND NUMEROUS COMPLAINS ONLINE WITH SIMILAR SITUATIONS. THE DODGE CARAVAN, IN THIS INCIDENT, DOES NOT HAVE ANY AFTERMARKET FLOOR MATS AS DODGE CLAIMS TO BE THE CAUSE OF UNINTENTIONAL ACCELERATION IN SIMILAR OCCURRENCES THAT HAVE BEEN REPORTED TO DODGE. THE DRIVER, PASSENGER, AND THE WITNESS ARE WILLING TO MAKE A STATEMENT, IF NECESSARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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