Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10606594June 27, 2014
ENGINE
THE ENGINE KEEPS ON SHUTTING OFF WHILE I AM DRIVING. THE FIRST TIME I WAS BACKING OUT OF MY DRIVEWAY. IT SOUNDED LIKE THE KEY POPPED OUT BUT IT WAS STILL IN THE IGNITION. THE SECOND TIME I WAS JUST PULLING OFF TO DRIVE. I WAS GOING UNDER 10 MPH AND I HIT A BUMP AND THE ENGINE JUST TURNED OFF WHILE I WAS DRIVING. THE THIRD TIME I WAS DRIVING DOWN A RESIDENTIAL ROAD GOING ABOUT 30 MPH AND THE ENGINE JUST TURNED OFF AGAIN. SO DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606449June 27, 2014
SUSPENSION, SUSPENSION:FRONT:WHEEL BEARING
TL * THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD MAKE A LOUD ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE WHEEL BEARINGS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 77,800 AND THE CURRENT MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606465June 27, 2014
SEAT BELTS
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE STEEL CABLE ATTACHED TO THE FRONT DRIVER SIDE SEAT BELT FRACTURED. AS A RESULT, THE SEAT BELT COULD NOT FUNCTION AS INTENDED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BELT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606499June 27, 2014
ENGINE, STEERING, SERVICE BRAKES
2009 DODGE GRAND CARAVAN - DALLAS, TX WHILE PULLING OUT OF A PARKING LOT INTO THE MIDDLE MEDIAN TO MERGE WITH TRAFFIC THE VEHICLE LOST ALL POWER. THE ENGINE DIED IN THE MIDDLE OF THE FREEWAY AND THE STEERING AND BRAKES FAILED TO WORK. THE VEHICLE HAS HAD THIS INCIDENT OCCUR 3 TIMES IN 2014 EACH TIME RESULTING IN THE SAME OUTCOME, ENGINE DIES, STEERING IS LOST DUE TO NO POWER STEERING AND BRAKES FAIL. IN EACH INCIDENT I WAS TRAVELING AT THE SPEED LIMIT AND RESULTED IN SEVERE LOSS OF CONTROL OF THE VEHICLE RESULTING IN MUSCLING THE VEHICLE TO THE SIDE OF THE ROAD AS IT COAST WHILE QUICKLY THROWING THE GEARS IN NEUTRAL ALL AT HIGHWAY SPEEDS. THESE INCIDENTS ARE NOT ISOLATED TO THE MORE THAN 260 COMPLAINTS OVER THE LAST 11 YEARS ABOUT GENERAL MOTORS VEHICLES THAT SUDDENLY TURNED OFF WHILE BEING DRIVEN. THIS IS CLEARLY THE SAME ISSUE AND WILL RESULT IN MORE DEATHS OR SEVER INJURY IF OUR REGULATORS DO NOT TAKE ACTION. TAKING THE VEHICLE TO THE DEALER AFTER EACH INCIDENT ONLY RESULTED IN THE DEALER FINDING NO TROUBLE CODES AND BEING UNABLE TO DUPLICATE THE PROBLEM RELEASING THE VEHICLE BACK INTO MY CARE TO DRIVE IN ITS IMPAIRED CONDITION. CHRYSLER WAS CONTACTED ON THE 3RD LOSS OF POWER INCIDENT AND CASE# [XXX] WAS OPENED. THIS IS CLEARLY RELATED TO THE GM IGNITION SWITCH RECALLS EVIDENCED BY MORE THAN 100+ COMPLAINTS HERE: HTTP://WWW.CARCOMPLAINTS.COM/DODGE/GRAND_CARAVAN/2010/ENGINE/ENGINE_SHUT_DOWN_WHILE_DRIVING.SHTML HTTP://WWW.SAFERCAR.GOV HTTP://WWW.CARCOMPLAINTS.COM/DODGE/CARAVAN/2006/ENGINE/INTERMITTENT_LOSS_OF_POWER_WHILE_DRIVING.SHTML HTTP://WWW.CARCOMPLAINTS.COM/NEWS/2014/CHRYSLER-INVESTIGATION-IGNITION-SWITCH.SHTML HTTP://WWW.ARFC.ORG/COMPLAINTS/2008/DODGE/GRAND_CARAVAN/POWER_TRAIN/PROBLEM.ASPX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606127June 26, 2014
ELECTRICAL SYSTEM
SINCE I CAN'T REMEMBER THE DATES OF THE OTHER INCIDENTS I WILL START WITH YESTERDAY JUNE 25, 2014. I DROVE ALL MORNING RUNNING HERE AND THERE AND EVERYTHING WAS FINE. I STOPPED AT THE POST OFFICE TO MAIL A PACKAGE AND COULD NOT RESTART THE VEHICLE. THE VAN ENGINE DID NOT EVEN TURN OVER. THE DASH IS BLANK EXCEPT FOR THE MILEAGE. I CALLED AAA FOR A TOW AND THEY FOUND THAT THE VAN WAS STUCK IN PARK AND WOULD NOT BUDGE OUT OF PARK. SO IT IS STILL AT THE POST OFFICE UNTIL WE CAN FIGURE OUT HOW TO GET IT OUT OF PARK. OTHER ISSUES. A FEW MONTHS AGO, IN THE WINTER OF 2013, THE VAN WAS IN MY GARAGE AND IT WOULD NOT START. I THOUGHT IT WAS THE BATTERY AND SO I TURNED OFF THE RADIO AND HEAT AND TRIED IT AGAIN AND IT STARTED. THIS HAPPENED EVERY MORNING WITH ME TAKING MY CHILD TO SCHOOL FOR ABOUT A WEEK. IT NEVER DID IT FOR MY HUSBAND. I THINK I TOLD THE DEALER ABOUT IT ON MY NEXT OIL CHANGE VISIT, BUT THEY SAID THEY CAN ONLY CHECK IT WHEN IT IS HAPPENING. ANOTHER TIME LAST SUMMER (2013), THE HORN, AND WIPERS AND WIPER FLUID JUST STARTED GOING OFF BY THEMSELVES AS I TRIED TO START THE VAN. I TOOK THE KEY OUT AND PRESSED THE DOOR OPEN AND LOCK BUTTONS TO SEE IF IT WOULD STOP AND IT DID. I TRIED TO START THE VAN AGAIN AND IT DID IT AGAIN. REPEATED THE SAME OPEN AND LOCK PROCEDURE AND IT STOPPED. I WAITED A FEW MINUTES TO START THE VAN AND IT DID NOT DO IT AGAIN. THE FOLLOWING DAY AS I WAS DRIVING ON A BUSY ROAD, HIGHWAY 278, IT DID IT AGAIN. I HAD TO PULL OVER AND I TURNED OFF THE VAN DID THE OPEN AND LOCK BUTTON ON THE KEY AND IT STOPPED. OF COURSE IT NEVER REPEATED FOR MY HUSBAND OR EVER AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606151June 26, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT WHILE IN PARK, THE VEHICLE FAILED TO TURN OFF WITH THE KEY IN THE IGNITION. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY PERFORMED THE RECALL REPAIRS BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606254June 26, 2014
ELECTRICAL SYSTEM
ONE NIGHT I WAS DRIVING WITH MY 4 YOUNG CHILDREN IN THE VAN ON A BACK ROAD TO GO HOME. ALL OF A SUDDEN ALL OF MY DASH LIGHTS CAME ON, MY RADIO SHUT OFF AND MY HEADLIGHTS WENT OUT. THAT LAST ABOUT 25 SECS. THEN MY VAN STALLED. I WAS SCARED TO HAVE THEM IN THE VAN WITH ME ON A BACK ROAD WITH NO HEADLIGHTS FIRST THEN A STALLED VAN. I WAS ABLE TO PULL OFF TO THE SIDE, WAITED 10 MINS AND STARTED IT BACK UP AGAIN. THE NEXT DAY I HAD THE VAN RUNNING IN PARK IT STALLED. I STARTED IT BACK UP OK, UNTIL I PUT IT IN REVERSE. IT STALLED AGAIN AFTER ALL THE DASH LIGHTS CAME ON THEN BACK OFF. I STARTED BACK UP AND IT SEEMED OK. I STOPPED AT A RED LIGHTS, SAME THING HAPPENED. IT STALLED AFTER ALL DASH LIGHTS WENT ON AND OFF AND RADIO SHUT DOWN. I HAVE HAD THIS VAN SINCE 3/23/14 AND IT STARTED 6/25/14. I CALLED THE DEALER SHIP AND EXPLAINED THE PROBLEM TO THEM. THEY SAID THAT SINCE IT WAS 3 DAYS PASSED THE WARRANTY IT WILL BE MY RESPONSIBILITY. I WAS LIKE REALLY. I DON'T KNOW WHAT TO DO KNOW. I JUST GOT THE VEHICLE 93 DAYS AGO SO ONLY MADE 3 PAYMENTS AND NOW HAVE TO PROBABLY DO EXPENSIVE WORK ON IT. THE DODGE DEALER WAS NOT HELPFUL AND RUDE ABOUT IT. SO NOW I HAVE THIS VEHICLE I STILL HAVE TO PAY ON FOR 6 YEARS AND AFTER ONLY 3 MONTHS OF OWNING I HAVE MAJOR ISSUES AND A VERY BIG SAFETY ISSUE BECAUSE I HAVE KIDS IN THE VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605806June 25, 2014
LATCHES/LOCKS/LINKAGES
THE AUTOMATIC DOOR LOCKS FAILED. THEY DO NOT LOCK AT 18MPH, THEY DO NOT OPEN OR CLOSE BY BUTTON OR KEY FOB. HAVE DISCOVERED HUNDRED OF COMPLAINTS ABOUT THIS ISSUE. DEALER DATA SUGGESTS FLASHING THE BCM HOWEVER NOT A PERMANENT CURE, DEALERS REPLACING OTHER PARTS IE MOTORS, ACTUATORS WIRING, FRAUDULENTLY TO ALLEGEDLY REPAIR A KNOWN DEFECT IN SOFTWARE OR THE BCM THEMSELVES. THIS IS A SAFETY ISSUES AND A EXTREME INCONVENIENCE TO DISABLED PERSONS TRYING TO REACH DOOR LOCKS INSIDE OF VEHICLES AS THERE ARE NO KEY OPTIONS EXCEPT DRIVERS DOOR AND HATCH. HATCH CANNOT BE LOCKED WHEN THIS FAILURE OCCURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605919June 25, 2014
SERVICE BRAKES, STEERING
VEHICLE HAS ROUGHLY 36000 MILES, WHEN BRAKING THE STEERING SHAKES HARD, VIBRATING. WORRIED ONE DAY ONE OF MY TIRES IS GOING TO FALL OFF OR THE STEERING STOP WORKING AND LOOSE CONTROL OF THE VEHICLE. EVEN DODGE HAS ISSUED A TECHNICAL SERVICE BULLETIN FOR THIS EXACT PROBLEM, THE DEALERSHIP WON'T DO ANYTHING ABOUT IT BECAUSE THEY SAY IT IS NOT COVERED UNDER WARRANTY BUT ADMITS THAT IT IS A DESIGN FLAW WITH THE VEHICLE BEING BUILT WITH SUBSTANDARD PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606034June 25, 2014
TIRES:VALVE
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VALVE STEMS WERE CORRODING AND AS A RESULT, THEY FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN VERIFIED THE FAILURE AND STATED THAT ALL FOUR VALVE STEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605598June 24, 2014
VEHICLE SPEED CONTROL
MY PARENTS BOUGHT A 2010 DODGE CARAVAN NEW, AND WE WERE ON A FAMILY ROAD TRIP IN CALIFORNIA THIS MONTH. MILEAGE WAS ONLY AT 3500 (M/L) WHEN WE LEFT WASHINGTON. IT HAD JUST BEEN SERVICED AT THE DEALERSHIP BEFORE WE LEFT. USED CRUISE CONTROL ON I-5 SOUTH THROUGH WASHINGTON, OREGON, AND CALIFORNIA. THE CRUISE CONTROL WAS FUSSY AND INCONSISTENT, BUT FUNCTIONAL MORE OR LESS. AFTER ARRIVING AT FAMILY MEMBER'S HOUSE IN CA., NEVER USED CRUISE CONTROL WHILE DRIVING BECAUSE OF WINDY ROADS. ON TUESDAY, JUNE 17TH, 2014 (DURING OUR TRIP) , I WAS HEADING EAST ON HWY. 12, WEST OF LODI, CA. THERE WAS A LONG MERGE LANE, AND I WAS ACCELERATING IN TO TRAFFIC. I WAS NOT USING CRUISE CONTROL. AS I PULLED ON TO THE HIGHWAY, THE ACCELERATOR PEDAL WENT OUT FROM UNDER MY FOOT AND STUCK TO THE FLOOR. I PUT BOTH FEET ON THE BRAKE, AND THE ENGINE WAS ROARING, RED-LINED. I REMEMBERED HEARING ON THE NEWS TO PUT THE VEHICLE IN NEUTRAL, WHICH I DID. THE BRAKES WORKED, AND I PULLED OVER ON THE SHOULDER OF THE HIGHWAY. THE MOTOR WAS STILL REVVING, SO I THEN TURNED OFF THE ENGINE. AFTER SEVERAL MINUTES OF CONVERSATION WITH FAMILY (AND PRAYERS OF THANKS!!!), WE CONTINUED ON OUR WAY. ON THURSDAY, JUNE 19TH, I TOOK THE VAN TO A DODGE DEALER IN FOLSOM, CA. TO HAVE THE VEHICLE DIAGNOSED. MILEAGE WAS AT 4308 IN FOLSOM, SO VEHICLE WAS BASICALLY NEW, BUT OFF WARRANTY. THE ONLY THING THEY FOUND WAS A TRANSMISSION CODE FOR OVERHEATING 6 STARTS AGO. THEY SAID EVERYTHING CHECKED OUT FINE. I HAVE CHECKED A FEW WEBSITES, AND WE ARE NOT THE FIRST PEOPLE TO EXPERIENCE THIS ACCELERATOR PROBLEM. I AM SO THANKFUL THAT MY 80 YEAR OLD MOM WAS NOT DRIVING THE VEHICLE WHEN THIS HAPPENED, OR THERE COULD HAVE BEEN CATASTROPHIC RESULTS. I REALLY HOPE CHRYSLER TAKES THIS SERIOUSLY AND FINDS A SOLUTION FOR THIS, BEFORE PEOPLE DIE FROM THIS KIND OF INCIDENT.SCARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605493June 24, 2014
STEERING, SERVICE BRAKES, ENGINE
WE WERE DRIVING 55MPH ON ROUTE 100 IN MARYLAND WHEN THE DRIVER'S KNEE BUMPED THE KEY AND THE IGNITION MOVED INTO THE OFF POSITION. THE ENGINE TURNED OFF. THE CAR LOST POWER STEERING AND BRAKES. WE TRIED TO RESTART THE CAR WHILE IT WAS STILL IN MOTION BUT IT DID NOT RESTORE THE POWER BRAKES OR POWER STEERING. WE PULLED OVER AND PUT IT IN PARK AND TURNED OFF THE IGNITION. WE RESTARTED THE VEHICLE SUCCESSFULLY. WE THEN REPRODUCED THE EVENT BY BUMPING THE DRIVER'S KNEE INTO THE KEY AGAIN WHILE PARKED, WITH THE SAME RESULTS. THIS WAS A RENTAL VAN FROM ENTERPRISE RENTAL CAR IN COLUMBIA, MD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605302June 23, 2014
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT'S VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V055000 (REAR AXLE). THE CONTACT NOTIFIED THE DEALER AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED NUMEROUS TIMES; HOWEVER, THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605344June 23, 2014
SUSPENSION, STRUCTURE:BODY
I BOUGHT A 2000 DODGE GRAND CARAVAN NEW IN NOVEMBER OF 2000. IT NOW HAS 244,000 MILES AND STILL RUNS VERY GOOD. I TAKE CARE OF IT AND DO MOST NEEDED REPAIRS MYSELF. I NOTICED A FEW YEARS AGO, SOME RUST FORMING AT THE TOP OF THE STRUT TOWERS NEVER KNOWING OF THE SERVICE BULLETIN ISSUED BY CHRYSLER/DODGE ON OCTOBER 14, 2002 - BULLETIN # 23-044-02. I WOULD HAVE PAID MORE ATTENTION TO THIS ISSUE IF I WOULD HAVE KNOWN ABOUT THE BULLETIN AT THE TIME IT WAS ISSUED. LAST FRIDAY JUNE 20TH, I WAS PULLING INTO THE PARKING LOT AT MY OFFICE AND THE STRUT TOWER ACTUALLY SNAPPED IN HALF, NOT AT THE TOP WHERE THE RUST WAS! I'VE NEVER SEEN THIS HAPPEN ON ANY VEHICLE BEFORE. THANK GOODNESS I WAS ONLY TRAVELING ABOUT 10 MPH WHEN IT HAPPENED. THE BOTTOM LINE IS THAT I SHOULD HAVE BEEN MADE AWARE OF THIS VERY SERIOUS SAFETY ISSUE 12 YEARS AGO AND THIS SHOULD HAVE BEEN A RECALL, NOT A SERVICE BULLETIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604914June 21, 2014
ELECTRICAL SYSTEM
DRIVING DOWN ROAD AS USUAL AND ALL THE DASH COMPONENTS WENT DOWN I HIT A BUMP AND THEY CAME BACK UP OR IF I SLAP THE TOP OF IT THEY WILL COME BACK ON. I LIKE KNOWING HOW MUCH GAS I HAVE,HOW FAST I'M GOING OR EVEN IF I'M OVERHEATING. AND I DO CARRY A DISABLED PERSON PLUS MY SELF SO WE DEPEND ON THIS EVERYDAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604925June 21, 2014
ENGINE, FUEL/PROPULSION SYSTEM
WHILE I WAS DRIVING A CAR SLOWLY IN THE PARKING LOT OF THE GROCERY STORE, IT STOPPED RUNNING, SHUTTING IT OFF COMPLETELY. HAD TO RESTART IT, BUT IT DIDN'T TURN ON THE TIMELY MANNER. PUSHING THE ACCELERATOR DOWN A FEW TIMES, AND TURNED IT ON AGAIN. HTTP://WWW.JUSTANSWER.COM/DODGE/4JW86-DODGE-CARAVAN-SXT-NEW-2010-DODGE-CARAVAN-SXT-VEHICLE-WILL.HTML : I FOUND THE IDENTICAL CASE FROM THE WEBSITE, IT MUST BE RECALLED TO FIX THIS ISSUE. OTHERWISE, IT IS A LIFE-THREATENING SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604511June 19, 2014
ENGINE AND ENGINE COOLING
AT 30,015 MILES MY AIR CONDITIONER STOPPED WORKING AND BLOWING HOT AIR. I HAVE TAKE IT TO THE DEALERSHIP, WHERE I HAD BOUGHT IT BRAND NEW AND WAS TOLD SINCE IT WAS OVER 30,000 MILES IT WAS NOT COVERED BY WARRANTY. ONLY 15 MILES OVER. I AM A 70 YEAR OLD WOMAN ON A FIXED IN COME. YOU PURCHASE A NEW VEHICLE AND EXPECT THINGS TO WORK OR LAST PAST 30,000 MILES. SHAME ON DODGE AND CHRYSLER FOR NOT BACKING THERE PRODUCTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604527June 19, 2014
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING OVER AN UNEVEN ROAD SURFACE APPROXIMATELY 25 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED IMMEDIATELY AND RESUMED IN OPERATION. THE FAILURE RECURRED FOUR TIMES WHEN ENCOUNTERING A SMALL BUMP IN THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE IGNITION SWITCH WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604545June 19, 2014
ENGINE
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DECELERATING TO A STOP SIGN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART. THE FAILURE OCCURRED FIFTEEN TIMES OVER A PERIOD OF A MONTH. THE VEHICLE WAS TAKEN TO FOUR DIFFERENT INDEPENDENT MECHANICS FOR DIAGNOSTIC TESTING BUT THEY WERE NOT ABLE TO DUPLICATE THE FAILURE. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604571June 19, 2014
POWER TRAIN
MY FATHER HAS A 2008 DODGE GRAND CARAVAN AND ON MAY 14 2014 HE WENT SHOPPING STOPPING AT 3 DIFFERENT PLACES AND THEN RETURNED HOME PICKED UP THE MAIL AND DROVE TO THE TOP OF THE DRIVEWAY. HE PUT THE VAN IN PARK AND SHUT IT OFF HE GOT OUT AND WALKED OVER TO MY MOM AND HANDED HER THE PAPER THEN HE TURNED AROUND AND WALKED BACK TO THE CAR AND REACHED OVER THE SEAT TO GET THE REST OF THE MAIL WHEN THE CAR STARTED ROLLING BACKWARDS DRAGGING HIM WITH IT FOR AROUND 30 FEET AND THEN HITTING THE PORCH ON THE HOUSE NEXT DOOR. HE WAS PINNED UNDERNEATH THE VEHICLE AND MY SON WAS HOME AT THE TIME AND CALLED 911. THE FIRE DEPARTMENT AND AMBULANCES CAME AND THEY HAD TO USE AIR BAG PUMPS AND WOODEN BLOCKS TO GET THE CAR OFF OF HIM. HE WAS RUSHED TO THE HOSPITAL WITH A CRUSHED LEG AND CUTS TO THE BONE. HE HAD TO HAVE SURGERY ON HIS LEG AND HE WAS IN THERE FOR 4 DAYS AND THEN THEY SENT HIM TO A REHAB FOR HIS INJURIES. THEN HE CAME HOME AFTER 2 WEEKS AND THEN 8 DAYS AFTER WITH THE HOME HEALTH NURSES CHECKING ON HIM AND CHANGING BANDAGES IT GOT A MASSIVE INFECTION SO HE ENDED BACK IN A DIFFERENT HOSPITAL FOR ANOTHER SURGERY THIS TIME THEY REMOVED ALL OF HIS SKIN ON HIS LEG IN THE FRONT ON THE AFFECTED AREAS TO THE BONE AND MUSCLE. HE NOW HAS A PHONY SKIN GRAFT ON THE OPEN HOLES THAT ARE AT LEAST A QUARTER OF AN INCH DEEP AND HE HAS TO GO TO THE WOUND CENTER ONCE A WEEK UNTIL FURTHER NOTICE AND ALSO THE HOME HEALTH NURSES ARE NOW BACK EVERY OTHER DAY TO KEEP AN EYE ON IT AND CHANGE BANDAGES MY MOTHER IS SO DISGUSTED NO ONE WILL LISTEN TO HER WE TOLD THE STATE POLICE WHO CAME THAT DAY THAT THE CAR WAS IN PARK AND AFTER ROLLING BACK 30 FEET WAS LOCKED IN PARK AND WOULD NOT COME OUT BUT THE STEERING WHEEL AND TIRES WERE STILL TURNING. HE ADMITTED THAT YES THERE IS SOMETHING WRONG WITH THIS CAR BUT THAT IS AS FOR AS IT WENT. ALSO WHEN WE CALLED GEICO WE TOLD THEM THE WHOLE STORY. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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