Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10618785August 4, 2014
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WHEN THE FOOT VENTILATION BUTTON IS SELECTED WITH THE INTER CIRCULATION BUTTON PUSHED IN THE AIR CONDITION COMES ON WHETHER OR NOT THE COLD OR HEAT IS SELECTED BUT WHEN YOU PUSH ANY CONTROL BUTTON BUT FEET THE A/C GOES OFF CALLED DODGE AND THEY SAID THIS IS NORMAL ONLY DOES IT ON THE 2013. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618437August 3, 2014
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I WAS DRIVING HOME FROM WORK AT 10PM ON THE FREEWAY AND MY HEADLIGHTS WENT OFF THEN THEY FLASHED 3 TIMES TRIED USING MY BRIGHTS AND ALL MY LIGHTS SHUT OFF.THE ONLY LIGHTS THAT GOT ME HOME SAFE WAS MY PARK LIGHTS.I CHANGED MY BULBS STILL NOT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618567August 1, 2014
SEATS
CPSC: I1470304A. 2014 DODGE GRAND CARAVAN. CONSUMER STATED WHILE TRYING TO FOLD DOWN THE REAR SEAT IT CAME SLAMMING DOWN ON HIS HAND. *LN THE CONSUMER STATED HE FOLLOWED THE NUMBERED STRAPS AS INSTRUCTED AND THE LAST STRAP MADE THE SEAT SLAM DOWN ON HIS HAND, WHICH WAS PLACED ON THE TOP OF THE REAR BUMPER AS STABILITY AND LEVERAGE FOR REACHING IN TO PULL THE STRAPS. THE SKIN ON HIS HAND WAS TORN. IT TOOK SEVERAL DOCTOR VISITS AND X-RAYS TO DETERMINE THE BONE WAS NOT BROKEN, BUT THERE WAS A DEEP CONTUSION.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10617571July 30, 2014
ELECTRICAL SYSTEM
WITHOUT ANY WARNING WHILE DRIVING THE VEHICLE CUTS OFF LEAVING THE DRIVER WITHOUT BRAKES AND STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617699July 30, 2014
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 DODGE GRAND CARAVAN SXT. WHILE ATTEMPTING TO SHIFT THE VEHICLE INTO PARK, THE VEHICLE ACCELERATED UNEXPECTEDLY. AS A RESULT, THE VEHICLE CRASHED INTO THE REAR OF ANOTHER PARKED VEHICLE. THE CONTACT SUFFERED FROM HIP PAIN. AN INDEPENDENT MECHANIC CLEANED THE THROTTLE PLATE. THE VEHICLE SUSTAINED SEVERE FRONT END DAMAGE AND WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 102,000. UPDATED 05/18/2015 *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10617433July 29, 2014
AIR BAGS, ELECTRICAL SYSTEM
THIS MORNING THE FIRST THING I NOTICED WAS THAT THE CRUISE CONTROL WOULD NOT WORK. THIS AFTERNOON, I WENT TO A LOCAL HARDWARE STORE, PURCHASED SOME ITEMS THEN WENT TO MY VAN. WHEN OPENING THE DRIVER DOOR, THE DRIVER SIDE AIR BAG DEPLOYED FROM THE STEERING WHEEL. THERE IS NO SIGN OF ANY DAMAGE TO THE OUTSIDE OF THE CAR. I DID NOTICE THAT WHEN I STARTED THE VAN THE WINDSHIELD WIPERS BEGAN BUT I COULD NOT STOP THEM. WHEN THE WRECKER CAME AND THE CAR WAS STARTED, THE WIPERS DID NOT COME ON BY THEM SELVES AGAIN GLAD THAT THIS DID NOT HAPPEN WHEN THE CAR WAS MOVING.. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617456July 29, 2014
ELECTRICAL SYSTEM
DRIVING ON HIGHWAY AT 70 MPH. CHARGING LIGHT CAME ON. TESTED AT PARTS STORE AND PROBLEM IDENTIFIED AS ALTERNATOR. ONLY AFTERMARKET AVAILABLE WAS A MOPAR AND COST $400. FELL THIS IS A DESIGN FLAW AS THE CAR IS ONLY 3 YEARS OLD WITH 60K MILES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616737July 28, 2014
ENGINE
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH MAKING A TURN, THE ENGINE STALLED WITHOUT WARNING. THE ENGINE RESTARTED IMMEDIATELY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, AND THE COMPUTER SOFTWARE WAS RELOADED. THE VEHICLE WAS ALSO TAKEN TO A INDEPENDENT MECHANIC, AND THE CONNECTOR WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616919July 28, 2014
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TL* THE CONTACT OWNS A 1996 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SERPENTINE BELT SEPARATED FROM THE ENGINE WHEN THE VEHICLE WAS DRIVEN IN THE RAIN. THE SERPENTINE BELT WAS REPLACED TWICE, BUT THE FAILURE WAS NOT REMEDIED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 262,747.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616630July 27, 2014
UNKNOWN OR OTHER, ELECTRICAL SYSTEM:IGNITION
IN MY 2011 DODGE GRAND CARAVAN, WHILE TURNING THE KEY TO THE ON POSITION TO START THE CAR THE KEY GETS STUCK IN THE STARTING/ON POSITION MAKING THE CAR NOT TURN OVER BUT MAKE NOISE AS IF IM TRYING TO START THE CAR, WHILE ITS ALREADY STARTED & IT'S NOT. I PHYSICALLY HAVE TO TURN THE KEY BACK TO THE OFF POSITION BECAUSE IT WON'T SNAP BACK BY ITSELF. & KEEP TRYING AGAIN UNTIL IT WILL FINALLY START. ALSO WHILE DRIVING THE CAR, IT WILL SHUT OFF WITH NO WARNING CAUSING LOSS OF POWER STEERING, LEAVING ME TO FORCE THE CAR TO A SAFE ZONE TO PUT THE CAR IN PARK AND TRY TO TURN THE CAR ON. WHILE GOOGLING THIS PROBLEM I SEE THERE'S A PROBLEM WITH THE WIND MODULAR/DETENT RING/IGNITON SWITCH BEING RECALLED IN 2008-2010 MODELS. I TOOK IT TO DODGE DEALERSHIP SERVICE DEPARTMENT EXPLAINED THE PROBLEM AND THEY RAN A DIAGNOSIS, AND THEY CLEANED OUT THE IGNITION SWITCH AND UPDATED THE SYSTEM,AND TOLD ME TO REMOVE MY CAR KEY FROM MY KEY CHAIN AND THEN TOLD ME NOTHING WAS WRONG WITH THE CAR. EVERYDAY SINCE THEN THE PROBLEM SEEMS TO BE GETTING WORST. AND NATURALLY I'M OUTSIDE OF MY 36,000 LIMITED WARRANTY BY 2 MONTHS BY DATE AND 10 MILES OVER. (P.S) THIS SEEMS TO BE THE SAME PROBLEM THAT I SEEN IN THE NEWS THAT GM ORIGINALLY KNEW ABOUT THIS PROBLEM SINCE 2001 AND MY CAR IS A 2011 AND HERE IT IS 2014 WITH OVER 31 CRASHES AND 13 DEATHS OVER FAULTY IGNITION SWITCHES AND GM STILL CONTINUES TO PUT NOT ONLY MY FAMILY LIVES AT RISK BUT MANY OTHERS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616218July 25, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT AFTER RESTARTING THE VEHICLE WOULD OPERATE AS NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 14V37300(ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615665July 23, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING OVER A BUMP AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED. THE CONTACT HAD TO SHIFT THE GEAR INTO PARK IN ORDER TO RESTART THE VEHICLE. THE FAILURE OCCURRED MANY TIMES AFTER DRIVING OVER JARRING ROAD CONDITIONS. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615812July 23, 2014
ELECTRICAL SYSTEM
THE 2011 DODGE CARAVAN HAS A DEFECTIVE REAR VIEW CAMERA SCREEN - THE SCREEN CANNOT BE SEEN - WHEN THERE BRIGHT SUN....WHICH CAUSES A PROBLEM WHEN TRYING TO BACK UP...YOU CAN'T SEE WHAT'S BEHIND YOU...IT WILL CAUSE ACCIDENTS AND INJURIES... THE SCREEN IS TILTED WRONG...AND NEEDS A COVER... SEVERAL ATTEMPTS TO BRIGHTEN THE SCREEN HAVE FAILED.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615310July 22, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATE 20 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE HEADLIGHTS ONLY ILLUMINATED IF THE VEHICLE WAS RESTARTED. HOWEVER, THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615370July 22, 2014
SERVICE BRAKES
WHEN I PUT THE VAN IN DRIVE OR REVERSE, THERE WAS A LOUD NOISE COMING FROM THE STEERING WHEEL AREA. I BROUGHT THE VAN TO THE DODGE DEALER TO FIX IT. HE SAID A FEW CODES HAD TO BE DONE AND A FUEL INJECTION CLEANING. I WAITED FOR THE VAN FOR THREE HOURS AND IT WAS RETURNED TO ME AT A COST OF $263. I DROVE DOWN THE ROAD AND THE SAME NOISE WAS THERE AS IF IT HAD NOT BEEN TOUCHED. I BROUGHT THE VAN IMMEDIATELY BACK TO THE DEALER AND WAS TOLD IT WAS THE POWER BRAKE MODULE AND THAT IT WAS ON BACK ORDER. HE TOOK THE VAN AND TOLD ME TO GET A RENTAL. IT WILL BE TWO WEEKS THIS THURSDAY (RENTAL CAR TOTALING OVER $700) AND I AM STILL WAITING FOR THE VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615389July 22, 2014
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I HAVE A 2011 DODGE GRAND CARAVAN WITH ABOUT 52,000 MILES ON IT. ON DAY THE RADIO JUST WENT OFF AND THEN TURNED BACK ON. IT DID THIS MULTIPLE TIMES BEFORE WE SENT IT IN TO THE SHOP. THEN ONE DAY IT WOULD NOT START. IT WOULD TURN OVER BUT WOULD NOT FIRE UNTIL I TRIED IT 6 TO 10 TIMES AND THEN IT WOULD START. WE TOOK IT IN TO THE DEALER FOR A MISFIRE IN CYLINDER #2 ( RECALL ON LEFT HEAD) BUT IT STARTED ALL THE TIME FOR THEM, UNTIL I WENT TO LEAVE, AND THEN NO START. THE TECH WAS ABLE TO DUPLICATE IT AND SAID WE WOULD TROUBLE SHOOT IT. A WEEK LATER THEY CALLED AND SAID IT IS MORE THEN LIKELY THE TIPM CAUSING THE PROBLEM AND THE PART IS BACKORDER NATIONALLY AND WOULD COST ME $1037 PLUS TAX FOR THE PARTS AND LABOR. IF IT IS BACK ORDERED THEN THERE IS A BIG PROBLEM AND CHRYSLER KNOWS ABOUT IT. I HOPE THEY ISSUE A RECALL SOON SO I CAN GET MY MONEY BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615418July 22, 2014
WHEELS, TIRES:VALVE
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE TIRE DEFLATED AND THE LOW TIRE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON THREE DIFFERENT OCCASIONS WHERE A DIFFERENT TIRE DEFLATED EACH TIME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VALVE STEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 09/09/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615497July 22, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
VAN HAS IGNITION PROBLEM THAT CAUSES LIGHTS AND ENGINE NOT TO START. HAD MANY ISSUES WITH IGNITION WITH REPAIRS HAD RE KEY AND TURN OFF THE ALARM. NO LUCK SPENT OVER 4000.00. PROBLEM STILL EXIST. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615070July 21, 2014
ELECTRICAL SYSTEM
ELECTRIC LOCKS NO LONGER WORK FOR SIDE DOORS. CAN STILL MANUALLY LOCK/UNLOCK DOORS, BUT THIS INVOLVES REACHING AROUND FROM FRONT SEAT. THIS IS A SAFETY ISSUE BECAUSE MY CHILD CANNOT MANAGE TO MANUALLY PULL UP THE LOCK TO UNLOCK THE DOOR AND LET HERSELF OUT IN CASE OF AN EMERGENCY. SIDE DOORS ALSO NO LONGER AUTOMATICALLY LOCK WHEN REACHING DRIVING SPEEDS, WHICH IS ANOTHER SAFETY HAZARD RELATED TO CHILDREN. VARIOUS SOLUTIONS HAVE BEEN POSTED ONLINE BUT ALL ACCOUNTS STATE THESE ARE ONLY TEMPORARY FIXES AND DO NOT RESOLVE THE ISSUE LONG TERM. CANNOT OPERATE THE ELECTRONIC LOCKS FROM THE DRIVER SIDE DOOR SWITCH, EITHER, SO THIS IS NOT A KEY BATTERY ISSUE. WHATEVER ELECTRICAL SHORT IS CAUSING THIS HAS ALSO SHORTED OUT THE DOME LIGHTS INSIDE THE FRONT OF THE VAN (DRIVER AND PASSENGER SIDE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614903July 21, 2014
ELECTRICAL SYSTEM, AIR BAGS, VEHICLE SPEED CONTROL
I PURCHASED MY 1997 DODGE GRAND CARAVAN FROM A PRIVATE PARTY IN 2009, AND SHORTLY AFTER THE GAUGE CLUSTER STOPPED FUNCTIONING WHILE I WAS DRIVING. CHECK ENGINE AND ABS LIGHTS CAME ON WHICH ON CHECKING WITH MY MECHANIC SAID MY ABS SYSTEM IS NON-FUNCTIONAL AS IS ALL OTHER INSTRUMENT RELATED READINGS. A SHORT TIME LATER, THE PANEL CAME BACK ON AND WORKED FOR AWHILE THAN SHUT OFF AGAIN. SOMEONE SAID HIT THE PANEL FACE AND THE GAUGES SHOULD COME BACK ON. I DID AND IT DID. FOR AWHILE. OVER TIME THE GAUGE FAILURE INTERVAL GREW SHORTER AND SHORTER, AND HITTING THE PANEL FINALLY FAILED TO RETURN THE USE OF THE GAUGES. TO REPLACE THIS GAUGE CLUSTER IS AN $800.00 PLUS REPAIR IN A SHOP WITH A REBUILD PANEL COSTING OVER $200.00 BY ITSELF. I DON'T WANT TO KNOW WHAT A DEALER WILL CHARGE. UPON FURTHER INVESTIGATION, I HAVE LEARNED THE GAUGE FAILURE CULPRIT IS COLD SOLDER JOINTS ON THE BACK SIDE OF THE CIRCUIT BOARD OF THE GAUGE CLUSTER AND IS AN ALL TOO COMMON PROBLEM WITH THIS CLASS OF VEHICLE. THIS DEFICIENCY CAN EASILY BE AVOIDED BY BETTER QUALITY CONTROL FROM THE MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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