Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10735648July 21, 2015
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, SUSPENSION
PART 1.... I USED TO BE A MECHANIC AND TOW TRUCK OPERATOR. MY MINI VAN "LIKE MOST OTHERS" IS USUALLY DRIVEN BY A FEMALE & WITH A LOAD OF CHILDREN. IF DRIVING IN RAIN OR THROUGH A WATER PUDDLE THE BELT JUMPS OFF CAUSING LOSS OF POWER STEERING OVERHEATING BATTERY DRAIN ETC, IS A DANGEROUS EVEN DEADLY PROBLEM, IF A TURN IS NEEDED AT THE TIME THIS BELT JUMPS OFF, EVEN A STRONG HEALTHY MAN CAN LEAVE THE LINE OF INTENDED TRAVEL AND HIT WHAT EVER IS IN THE WAY, A CURB, A PEDESTRIAN OR EVEN CAUSE A HEAD ON COLLISION. THIS MOSTLY HAPPENS DURING RAINY/NASTY DAYS & BECAUSE OF THE COMPLEXITY OF REPLACING THE BELT, AND THE DAMAGE THAT IS CAUSED WHEN IT COMES OFF, THE VEHICLE USUALLY REQUIRES A TOW 4 REPAIR. IT IS STATED THAT, WHEN A CONSUMER MAKES A COMPLAINT & IF THE SAME COMPLAINT IS REPEATED AN INVESTIGATION WILL BE STARTED. THIS IS AN OLD PROBLEM WITH MANY, MANY, MANY COMPLAINTS YET, I SEE "NO ACTION, NOT EVEN AN INVESTIGATION INTO THIS PROBLEM", WHY?? CONSUMERS ARE DEPENDING ON YOU "SAFECAR.GOV, NHTSA" ETC. WHAT WILL IT TAKE, "A DEATH" TO START AN INVESTIGATION? OR, SHOULD I SAY, HOW MANY??? I KNOW THERE HAS BEEN ACCIDENTS BECAUSE OF THIS, AND A LOT OF DAMAGE JUST FROM THE BELT AS IT JUMPS OFF AND GOES FLOPPING AROUND, NOT TO MENTION THE PEOPLE THAT BURNED UP THEIR MOTOR EVEN STARTED A FIRE TRYING TO GET HOME, TO A SHOP ETC. THIS PROBLEM HAS BEEN A PLAGUE SINCE DAY ONE AND SHOULD HAVE BEEN AT LEAST FIXED ON THE NEXT YEARS MODEL BUT CHRYSLER JUST IGNORED IT. THEIR HAVE BEEN MANY VEHICLES WITH THESE SERPENTINE BELTS,, CHRYSLER VANS IS THE ONLY ONES THAT I KNOW OF WITH THIS PARTICULAR PROBLEM. THIS IS A DEADLY PROBLEM THAT SHOULD BE REPAIRED BY THE CHRYSLER CORPORATION SINCE THEY KNEW ABOUT THE PROBLEM FROM THE START AND JUST FLAT OUT IGNORED IT. THE GAS LINE DECAYING AND SUSPENSION STRUT MOUNTS RUSTING AWAY ON THESE SAME MODELS WILL BE MY NEXT POST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735082July 20, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO GO INTO THE OFF POSITION INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000...UPDATED 10/01/15 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 10/13/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734195July 20, 2015
ELECTRICAL SYSTEM
2009 GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO WIRELESS IGNITION NODE MODULE DETENTS RECALL NOTICE ISSUES. *SMD THE CONSUMER RECEIVED THE RECALL NOTICE SEVERAL MONTHS AGO. THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. RECALL # 14V373000. THE CONSUMER HAS SINCE RECEIVED ANOTHER NOTICE. *JB MA 09/25 UPDATED 11/22/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735101July 20, 2015
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING AT 55 MPH, THE HORN ACTIVATED INDEPENDENTLY AND THE WINDSHIELD WIPER AND WASHER BECAME ENGAGED. THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER FIVE MINUTES. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE REPAIR FAILED TO REMEDY THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,950.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735201July 20, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ UPDATED 11/29/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735243July 20, 2015
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735291July 20, 2015
ELECTRICAL SYSTEM, AIR BAGS, EXTERIOR LIGHTING
REFER TO DATE INVESTIGATION OPENED: SEP 25, 2014 DATE INVESTIGATION CLOSED: OPEN NHTSA ACTION NUMBER: DP14004 COMPONENT(S): ELECTRICAL SYSTEM MY WIFE NOTICED IT FIRST AND I HAVE NOTICED THIS. IT STARTED WHEN NOT MOVING BUT NOW CONTINUES WHILE DRIVING. THE WINDSHIELD WIPERS WIPE EVEN THOUGH THEY ARE OFF, THE AIR BAG LIGHT AND TOTAL DASH LIGHTS, WE CAN'T TELL HOW FAST WE ARE GOING BECAUSE OF THE GAUGE FAILURE AND THE HEADLIGHTS BLINK AMONG OTHER ELECTRICAL PROBLEMS. THIS IS NOT A GOOD SITUATION WITH 4 KIDS IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735296July 20, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735298July 20, 2015
STRUCTURE:BODY, TIRES:TREAD/BELT
PURCHASED TIRE "AS NEW" FROM GRAVE'S TIRE IN CARTHAGE, TX. COME TO FIND IT WAS 6 YRS OLD WHEN PURCHASED AND DRY ROTTED AS IT BLEW IN 2 MONTHS TIME OF BEING ON THE VEHICLE. TIRE SHOP OWNER (LEO GRAVES) SAYS HE ISN'T HONORING HIS 60,000 MILE/1 YR WARRANTY, THIS HAPPENED TO ANOTHER CUSTOMER OF HIS AND AS FAR AS HE IS CONCERNED, WE BOTH HIT SOMETHING IN THE ROAD. ...UPDATED 10/15/15 *BF UPDATED 11/30/2017*CN
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10735340July 20, 2015
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V313000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734751July 17, 2015
ENGINE
MY VEHICLE LOST ALL POWER WHILE DRIVING. NO POWER STEERING, NO POWER BRAKES. IT HAS DONE THIS FOUR TIMES! FEB 2013, JUNE 2013, JULY 2014, AND FEB 2015. I RECIVED RECALL R03/NHTSA 14V-373 AND L25 / NHTSA 14V-373 AND CONTACTED KINGS CHRYSLER JEEP DODGE (DEALER FROM WHOM I PURCHASED THE VEHICLE) IN FEBRUARY 2015 AND THEY ARE REPORTING THEY STILL DO NOT HAVE A REPLACEMENT PART AS OF JULY 16, 2015. THEY TOLD ME I AM ONE OF 200 AND OFFERED NO TIMEFRAME FOR THE REPAIR. I WILL NOT DRIVE THIS VEHICLE BECAUSE I AM AFRAID IT WILL FAIL AND RESULT IN A CATASTROPHIC WRECK WHERE OTHERS, MY PASSENGERS OR I MAY BE KILLED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734827July 17, 2015
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734844July 17, 2015
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734433July 16, 2015
STRUCTURE:BODY
I OWN A 2008 DODGE GRAND CARAVAN IN THE PAST 5 OR 6 MONTS I BEING EXPERINCE PROBLEMS WHIT THE VAN. WITHOUT WARNING THE VEHICLE SHOT OFF ON ME, IS BEING HAPPEN MORE AND MORE EVERY DAY. SOME DAY IS ONLY ONES SOME OTHERS SEVERAL TIMES. I GOT A SAFERTY RECALL IN MY VEHICLE I CALL THE DILLER AND THEY TOLD ME THAT THE COMPANY (CHRYSLER) DON'T HAVE THE PARTS JET. IN OCTOBER 2014 THE VEHICLE SHOT OF ON ME, TO AVOID CRASING INTO ANOTHER VEHICLE I TRY TO STEERE TO THE LEFT, " A VERY DIFFICULT TO DO SENSE THE VEHICLE HAS NO BRAKES OR ANYTING FUNTIONAL" I END IT CRASHING INTO THE GARD RAIL. I WASENT INJURED TAHKS GOD MY KID WERE NOT IN THE VEHICLE. I CONTACT CRHYSLER DEVERAL TIMES AND WAS VERY DIFFICULT FOR THEM TO FOLLW UP WHIT ME. THEY SEND AN ENGINEER TO SEE MY VEHICLE WHOM SAYD THAT IT WAS NOTHIN WRONG WHIT THE VIHICLE. I HAVE TO PAY $500 DOLLAR DEDUCTIBLE AND $1200 IN CAR RENTAL. IN MAY 2015 I HAD ANOTHER LETTER FROM THE COMPANY SAYING THAT I HAVE NOT FIX THE REECALL PROBLEM AND I HAVE TO CALL TO MAKE AN APPOINMETN FOR MY VEHICKLE TO GET TEH REECALL FIX. I GOT THE VEHICLE TO GET TEH NEW PARTS THE CHANGE TE IGNITION AND HE FOB KEY. IT TOOK A WEEK FOR THEM TO GET TE VEHICLE READY ONLY FOR ME TO GET IT BACK TO THEM BECAUSE THE VEHICLE IS DOING THE SAME, THEY SAID THE FOB KYE WAS NOT ACTIVATED. I GOT THE VEHICLE BACK AND IS KEEP SHOTING OFF ON ME WILE I'M DRIVING. THE INSURANCE COMPANY SEND ME A LETTER SAYING TAHT THEY ARE TALKING TO CHRYSLER TO GET THE MONYE THEY PAY TO FIX THE DAMAGES, THEY TOLD ME NOT TO GET INTO ANY AGREETMENS WHIE MY LOWYER "IF I HAVE ONE" SO WHO IS RESPONSIBLE FOR ALL OF THIS?. HOW MANY PEOPLE HAVE TO DIE BEFORE CHRYSLER DO ANYTHING TO FIX THE PROBLEM? WHY NO LOWYERS WANTED TO TAKED MY CASE? THIS IS REDICULOS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10734505July 16, 2015
ELECTRICAL SYSTEM, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 45 MPH, THE TRACTION CONTROL SENSOR LIGHT SUDDENLY ILLUMINATED AND THE VEHICLE WOULD NOT RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. AFTER TURNING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT ALSO INDICATED THAT THE VEHICLE WAS TAKEN TO THE DEALER AND THE RECALL REMEDY FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEMS) WAS PERFORMED TO REPLACE THE IGNITION SWITCH. AFTER REPLACING THE SWITCH, SEVERAL ELECTRICAL SYSTEMS IN THE VEHICLE SUDDENLY SHUT OFF, INCLUDING THE DOOR LOCKS, POWER WINDOWS, POWER BRAKES, AND POWER STEERING. WHILE EXAMINING THE VEHICLE, IT WAS DETERMINED THAT THE ELECTRICAL SYSTEMS WOULD SHUT OFF BUT THE ENGINE WOULD CONTINUE TO OPERATE IF THE IGNITION KEY WAS ROTATED SLIGHTLY TOO FAR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,501.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734571July 16, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734590July 16, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V264000 (SUSPENSION). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/01/16*LJ UPDATED 11/28/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734252July 15, 2015
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE AT A STOP SIGN, THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE HEADLIGHTS FLICKERED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE CYLINDER HEAD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734265July 15, 2015
ENGINE, ELECTRICAL SYSTEM, STEERING
MY WIFE STARTED OUR VAN AND IT DIDN'T START. SHE GOT IT STARTED AND WENT A FEW MILES DOWN THE ROAD. AFTER STOPPING AT A STOP SIGN SHE TOOK OFF AND WAS GOING APPROXIMATELY 35 MPH WHEN THE VEHICLE ABRUPTLY STALLED. SHE LOST POWER STEERING AND WAS ABLE TO GET IT STOPPED BEFORE GOING INTO THE DITCH. HAD SHE BEEN TRAVELING FASTER SHE PROBABLY WOULD HAVE WRECKED. SHE HAD MY TWO YEAR OLD WITH HER AND IS CURRENTLY 13 WEEKS PREGNANT. ....UPDATED 11/02/15*BF UPDATED 1/4/2016*JS UPDATED 11/22/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734326July 15, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING 65 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE LOST ACCELERATION POWER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,867.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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