Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10743739July 27, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743780July 27, 2015
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743766July 27, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE KEY WAS ABLE TO TURN OVER BUT, AS THE FAILURE PROGRESSED, THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY INDICATED THAT THE PART WAS ON BACK ORDER FOR SEVERAL WEEKS DUE TO NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE CONTACT WAS UNABLE TO GET THE PART WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE APPOINTMENT AND WAS PLACED ON A WAITING LIST WITH THE DEALER. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD START DUE TO THE KEY BEING DIFFICULT AND THE FOB FAILING TO WORK. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743797July 27, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743825July 27, 2015
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC
NHTSA RECALL #96V099000, REFERENCING ABS LIFETIME WARRANTY. DEALER CRYSTAL CHRYSLER CENTER, CATHEDRAL CITY, CALIFORNIA, (760) 324-4557, HAS FAILED TO REPAIR THE DEFECTIVE ABS SYSTEM OF THIS VEHICLE UNDER THE MANDATED NHTSA LIFETIME WARRANTY. DEALER HAS HAD THIS VEHICLE FOR OVER SIX MONTHS WITH THE EXCUSE THAT "DIAGNOSIS" IS IN PROCESS. CHRYSLER CORPORATION'S "EXECUTIVE REFERRAL" CUSTOMER ASSISTANCE (586) 274-8177, HAS FAILED TO ASSURE CUSTOMER SATISFACTION. ABS ANTI-LOCK LIGHT REMAINS ON, PUMP AND ACTUATOR ASSEMBLY CONTINUES TO FAIL AND HAS CREATED A "DEAD SHORT" IN THE "FUSIBLE LINKS" CAUSING CATASTROPHIC FAILURE IN THE WIRING HARNESSES. NO MATTER THE MILEAGE OF THIS VEHICLE, I AM REQUESTING REPAIRS TO THE ENTIRE ABS SYSTEM UNDER THE NHTSA LIFETIME WARRANTY...PLEASE ASSIST. UPDATE 9/15/15*CW UPDATED 11/10/11.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743798July 27, 2015
ELECTRICAL SYSTEM
THE WIRELESS IGNITION NODE MODULE WILL NOT TURN OFF COMPLETELY AND GETS STUCK IN THE ACCESSORY MODE. I MUST TURN THE VEHICLE BACK ON, PUT IT IN GEAR, AND THEN BACK TO PARK SEVERAL TIMES BEFORE THE KEY WILL FINALLY GO TO THE OFF STAGE AND I CAN PULL THE KEY OUT. THIS HAPPENS VERY OFTEN. I RECEIVED A RECALL NOTICE FOR THE WIN MODULE (R03/NHTSA 14V-373) AND UPON CALLING THE ONLY DODGE DEALERSHIP IN MY AREA, I HAVE BEEN PUT ON A WAIT LIST BECAUSE THE DEALERSHIP IS ONLY RECEIVING TWO TO THREE REPAIR KITS AT A TIME AND I MAY BE WAITING SEVERAL MONTHS FOR A REPAIR. THE RECALL STATES, "THIS COULD CAUSE UNINTENDED ENGINE SHUT OFF AND INCREASE THE RISK OF A CRASH." THIS SHOULD BE HANDLED IMMEDIATELY, BUT IT IS NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743542July 26, 2015
ELECTRICAL SYSTEM
APPROX. 3 WEEKS AGO MY 2014 DODGE CARAVAN BEGAN TO HAVE ACCELERATION ISSUES. WHEN GETTING ON THE FREEWAY IT LOST THE ABILITY TO ACCELRATE AND I DROVE 15-25 MPH ON THE INTERSTAE FOR ABOUT 3 MILES BEFORE IT FINALLY REACHED 30 MPH AND THEN BEGAN TO FUNCTION NORMALLY. THE ACCELRATION PROBLEM OCCURED SEVERAL TIMES PROMPTING ME TO SCHEDIULE A MAINTINANCE APPT. THEN ON 7/23/15 MY 2014 DOGE GRAND CARAVAN STARTED HAVING ISSUES STARTING; WHEN I WOULD TURN THE KEY IT WOULD SPUTTER BEFORE CATCHING AND CRANKING. THAT EVENING I TURNED IT OFF AND UPON RETURNING IT WOULD NOT CRANK AT ALL. WHEN I WOULD TURN THE KEY IT JUST CLICKED AND I COULD SMELL WHAT SEEMED TO BE BURNING WIRES. IT WAS TOWED TO THE DODGE DEALERSHIP AND I AM AWAITING A UPDATE ON THE ACTUAL DIAGNOSTIC'S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743442July 25, 2015
STEERING
STEERING WHEEL BECAME EXTREMELY HARD TO TURN WHEN TRYING TO PARK MY CAR. IT FELT LIKE THE STEERING WHEEL WAS ABOUT TO LOCK ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736184July 24, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/09/15*LJ UPDATED 12/10/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736195July 24, 2015
AIR BAGS
TL* THE CONTACT RENTED A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736194July 24, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743321July 24, 2015
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
OVERHEATING WHEN DRIVING. COOLANT LEAKING AT HEATER HOSES, SHIFT OVER HEAT. PROBLEMS AFTER RECALL REPAIR SERVICE PERFORMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743335July 24, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735939July 23, 2015
ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN THE AIR CONDITIONER WAS TURNED ON, HOT AIR BLEW OUT. THE CONTACT OBSERVED THAT THE VEHICLE NEEDED FREON. THE CONTACT ADDED FREON TO THE VEHICLE AND THE AIR CONDITIONER STARTED WORKING PROPERLY. THE NEXT DAY THE AIR CONDITIONER FAILED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735966July 23, 2015
ELECTRICAL SYSTEM
HAVING CONTINUING PROBLEMS WITH THE VEHICLE FAILING TO START. I HAVE BEEN TOLD IT IS THE TIPM. THERE ARE NO RECALLS REGARDING THIS. I HAVE BEEN TOLD IT WILL COST UPWARDS OF 1500.00 TO FIX IT. PLEASE MAKE THEN ISSUE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736013July 23, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE GAUGES ON THE INSTRUMENT PANEL FAILED TO OPERATE AND THE ENGINE STALLED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736022July 23, 2015
ENGINE, STEERING, ELECTRICAL SYSTEM
THE FIRST THING THAT HAPPENED WAS; WE WERE DRIVING DOWN THE ROAD AND THE VAN JUST STOPPED RUNNING. LUCKILY WE WERE ONLY GOING 20 MILES PER HOUR AND THERE WASNT A LOT OF TRAFFIC. THE POWER STEERING WASNT WORKING BUT MY HUSBAND WAS ABLE TO STEER THE VAN OFF THE ROAD TO SAFETY. WE CALLED AAA AND MY HUSBAND WENT TO THE STORE TO GET DRY GAS BECAUSE WE THOUGHT THAT THERE MAY HAVE BEEN MOISTURE IN THE TANK FROM CONDENSATION. WHEN HE GOT BACK TO THE VAN HE PUT IN THE DRY GAS AND HE DECIDED TO TRY TO TURN THE VAN ON AND IT TURNED OVER. WE WENT HOME AFTER THAT. AFTER THAT THE VAN SEEMS TO WORK FOR A WHILE, THEN ONE DAY MY HUSBAND CAME HOME FROM WORK AND TRIED TO SHUT THE VAN OFF, BUT IT WOULD NOT SHUT OFF. THE HORN STARTED BLOWING AND THE WIPES, WIPER FLUID, LIGHTS AND DOOR LOCKS WERE ALL WORKING ALL BY THEMSELVES. WE UNATTACHED THE WIRES TO THE BATTERY BUT THAT DID NOT WORK AND FINALLY STARTED PULLING FUSES UNTIL IT ALL STOPPED. HE DROVE TO WORK WITHOUT THE FUSES UNTIL WE COULD GET IT FIXED. I CALLED CHRYSLER AND THEY SAID THAT THERE WAS A RECALL AROUND MAY 2015. WE BROUGHT THE VAN INTO THE DEALER AND THEY REPLACED THE IGNITION MODULE AND GAVE US NEW KEY FOBS. THE VAN STALLED AGAIN ON THE WAY HOME FROM WORK AND WE CALLED AAA TO GET THE VAN AND TAKE IT BACK TO THE DEALERSHIP. THEY SAID THAT THEY CHECKED ALL THE ELECTRIC AND RAN A PURGE MONITOR TEST AND OTHERS. THE DEALERSHIP SAID THAT THEY COULD NOT FIND ANYTHING THE MATTER WITH THE VAN AND CHARGED US $200. JUST RECENTLY WE WERE DRIVING IN TRAFFIC AT AROUND 20 MILES PER HOUR AND THE VAN STALLED AGAIN. THIS TIME WE DID NOT HAVE TIME TO MOVE IT AND A TRUCK DRIVER HELPED TO PUSH US OUT OF TRAFFIC. MY HUSBAND TOOK THE WIRES OFF THE BATTERY AND PUT IT BACK ON AND THE VAN STARTED. WE WENT TO THE TOYOTA DEALERSHIP AND BOUGHT A CAR THAT DAY. WE STILL OWN THE VAN, BUT I AM AFRAID TO DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736020July 23, 2015
UNKNOWN OR OTHER
WHEN I TRY TO START THE CAR IT WILL NOT START. THIS HAS HAPPENED MULTIPLE TIMES AND WILL EVENTUALLY START AFTER TRYING UP TO 30 TIMES. THE BATTERY AND THE STARTER HAVE BEEN REPLACED AND THE ISSUE CONTINUES TO HAPPEN. ALSO JUMPING THE CAR DOES NOT HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736003July 23, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING, THE VEHICLE LOST ELECTRICAL FUNCTION WITHOUT WARNING. THE CONTACT MANEUVERED TO THE EMERGENCY LANE AND SHUT OFF THE VEHICLE. THE CONTACT WAS ABLE TO RESTART THE ENGINE, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE IGNITION FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736052July 23, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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