Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10924275November 4, 2016
FUEL/PROPULSION SYSTEM
AFTER FILLING THE GAS TANK, WITHIN A FEW MILES THE VEHICLE WILL STALL. DODGE ALREADY HAS EXTENDED THE WARRANTY ON THE FUEL TANK OF VEHICLE BUILT AFTER SEPTEMBER 2003 BUT MINE WAS BUILT AUGUST 5 2003 SO IT IS OUTSIDE THEIR WINDOW. THIS IS A VERY DANGEROUS ISSUE BECAUSE IT HAS HAPPENED TO ME ON THE HIGHWAY AT 55 MILES AN HOUR AND I THEN HAVE NO POWER AND NEED TO GET OUT OF THE WAY OF TRAFFIC THAT IS GOING TO RUN ME OVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923966November 3, 2016
ELECTRICAL SYSTEM
WHILE DRIVING ON THE HIGHWAY VEHICLE STARTING LOSING POWER. IT STARTED SHUTTING DOWN ALL SYSTEMS AND FINALLY STOPPED WORKING. VEHICLE IS 3 YEARS OLD WITH 50K MILEAGE. THE ALTERNATOR FAILED. THERE IS A RECALL FOR OTHER DODGE VEHICLES WITH SIMILAR ENGINES THAT HAVE FAULTY ALTERNATORS. THIS SHOULD BE INCLUDED IN THAT RECALL. LUCKILY MY KIDS WERE NOT IN THE VEHICLE AND WE COULD GET OFF TO THE SIDE SAFELY. DODGE CHARGED ME $1000 FOR A NEW ALTERNATOR AND A BATTERY IN A 3 YEAR OLD VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924130November 3, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH, THE CONTACT SMELLED SMOKE AND NOTICED FLAMES EMANATING FROM THE VEHICLE DOOR. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES AND A REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CAUSE OF THE FIRE WAS UNDETERMINED. THE VEHICLE WAS NOT DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10924156November 3, 2016
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
WHEN THE OUTSIDE TEMPERATURE IS 85-90 DEGREES, OUR VAN HAS A COMPUTER GLITCH. IT HAS OCCURRED BOTH WHEN FIRST STARTING THE ENGINE OR GOING DOWN THE ROAD. IT HAS HAPPENED SEVERAL TIMES BEGINNING JULY 2016. THE WIPERS COME ON AND CANNOT BE TURNED OFF. THERE ARE NO GAGES ON THE DASH AND THE DISPLAY READS "NO BUS." THE TURN SIGNALS AND BRAKE LIGHTS DO NOT WORK. THERE IS NO RADIO, A/C OR HEATER, AND SOME OF THE WINDOWS WON'T WORK. WE ARE NOT ABLE TO TELL HOW FAST WE ARE GOING WITH NO GAGES. THIS PROBLEM DID HAPPEN ONE TIME AS WE WERE GOING 75 MPH DOWN THE INTERSTATE. IT WAS TRULY AN UNSAFE SITUATION WITH NO TURN SIGNALS AND BRAKE LIGHTS AND NO WAY TO KNOW OUR ACTUAL SPEED. THIS LASTED FOR ABOUT 40 MILES UNTIL THE OUTSIDE TEMPERATURE DROPPED. WE HAVE HAD THE VEHICLE TO THE DEALER 6 TIMES FOR A TOTAL OF OVER 40 DAYS IN THE LAST THREE MONTHS. THEY WERE ABLE TO DUPLICATE THE ERROR ONE TIME FOR ABOUT 20 SECONDS BUT THE PROBLEM RESOLVED BEFORE THE TECH COULD GET THE SCANNER HOOKED UP. THE TIPM AND ANOTHER MODULE HAVE BEEN REPLACED BUT THE PROBLEM CONTINUES TO OCCUR. CHRYSLER CUSTOMER CARE HAS CLOSED OUR CLAIM, SAYING THAT BECAUSE THEY CANNOT DUPLICATE THE PROBLEM NOW THAT THE WEATHER IS COOLER, THEY CANNOT DO ANY MORE. OUR CONCERN IS THAT THE PROBLEM WILL ARISE AGAIN WHEN THE WEATHER WARMS UP NEXT SUMMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923844November 2, 2016
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNED A 1999 DODGE GRAND CARAVAN. WHILE DRIVING 35 MPH, AN ABNORMAL FUEL ODOR WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS PULLED OVER TO THE SHOULDER LANE AND THE ENGINE COMPARTMENT CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A FIRE REPORT. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 00V268000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 275,000. THE VEHICLE WAS DESTROYED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10923876November 2, 2016
ENGINE, POWER TRAIN
WHILE DRIVING THE VAN JUST CUT OFF IN THE MIDDLE OF THE ROAD. IT MANAGED TO ROLL TO THE SHOULDER AND STARTED. THE VAN WAS DRIVEN A LITTLE FURTHER AND THE SAME THING HAPPENED AGAIN. THE NEXT DAY THE SAME THING HAPPENED. IT WAS TAKEN TO A DEALERSHIP AND THEY SAID IT WAS THE WRONG SIZE TIRES ON THE REAR CAUSED THE ABS TO COME ON AND STOPPED THE VEHICLE. THEY REPLACED THE TIRES AND RETURNED THE VAN. TWO DAYS LATER IT DID THE SAME THING. TOOK THE VAN BACK AND THEY KEPT IT FOR OVER A MONTH. THEY REPLACED THE TRANSMISSION & RETURNED IT. THE SAME PROBLEM OCCURRED AGAIN AND WAS TAKEN BACK. THE DEALERSHIP COULD RECREATE THE PROBLEM BUT DIDN'T KNOW WHAT WAS WRONG WITH IT. ANOTHER MONTH OR MORE GOES BY AND THEY DECIDED THAT THE PUMP THAT THEY REPLACED WAS DEFECTIVE. THEY REPLACED THE PUMP AND RETURNED THE VAN. A COUPLE OF WEEKS GO BY AND THE VAN IS CUTTING OFF AGAIN. IT IS CURRENTLY AT THE DEALERSHIP AGAIN. EACH TIME THAT THIS HAPPENED THE VEHICLE WAS BEING DRIVEN ON A ROADWAY IN TRAFFIC. THIS REALLY COULD CAUSE AN ACCIDENT. I BELIEVE THIS VEHICLE IS JUST A LEMON AND CANNOT BE REPAIRED TO THE POINT THAT ANYONE FEELS SAFE DRIVING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923906November 2, 2016
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING AT LOW SPEEDS THE VEHICLE CAUGHT FIRE. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED TO A LOCAL DEALER. THE CONTACT CALLED 911 WHEN THE VEHICLE BURST INTO FLAMES. THE BATTERY WAS DISCONNECTED ON THE SCENE. THE VEHICLE WAS TAKEN TO A LOCAL BODY SHOP THE FOLLOWING DAY, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 82,000. UPDATED 05/10/17*LJ CAR WAS TAKEN TO A SERVICE SHOP AND THE MECHANIC WAS CONVINCED THERE WAS DIRECT CORRELATION BETWEEN THE RECALL AND DOOR FIRE. UPDATED 9/5/18*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10920435November 1, 2016
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
TIPM NEEDING TO BE REPLACED DUE TO ALL WARNING LIGHT AND WIPERS CUTTING ON, DOORS NOT FUNCTIONING, ALL ELECTRICAL MALFUNCTIONING. MOTOR CUTTING OFF LOW SPEED. 20 CODES LISTED. DODGE IS WILLING TO REPLACE FOR AROUND $1000 MY COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920404October 31, 2016
ELECTRICAL SYSTEM
BOUGHT A USED DODGE CARAVAN WITH 96,000 MILES ON IT AND IT RAN LIKE A DREAM. NOW THAT IT HAS 111000 MILES ON IT, THE CAR HAS STARTED TO STALL ON ME WHILE ABOUT HALF A DOZEN TIMES DRIVING AT VARIOUS SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919765October 28, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHILE DRIVING DOWN THE ROAD THE VAN LOSES COMPLETE POWER--STEERING, BRAKES. ELECTRONIC STABILITY/TRACTION CONTROL LIGHT COMES ON. VERY SCARY/DANGEROUS SITUATION. WITH MY 2 YEAR OLD IN THE VAN!! I CAN USUALLY PULL OFF TO THE SIDE OF THE ROAD WITHOUT ANY POWER STEERING OR POWER BRAKES. AFTER GETTING THE VAN TO A STOP AND SHUTTING OFF THE IGNITION, THE VAN WILL FIRE RIGHT UP AND NOT HAVE ANY PROBLEMS FOR MAYBE A FEW DAYS. THEN IT HAPPENS AGAIN. TODAY GETTING IT TO THE SIDE OF THE ROAD AND TURNING IT OFF BECAME A BIGGER PROBLEM WHEN THE VAN THAN DIDN'T WANT TO TURN OVER IT WOULD ACT LIKE IT WAS GOING TO AND THAN NOT THIS PERSISTED FOR 25MIN AND FINALLY TURNED OVER AS I REMAINED PULLED OVER ON A HILL WITH MY SON IN THE CAR NOT A SAFE SITUATION I HAVE HAD IT IN THE SHOP NUMEROUS TIMES TO TRY AND DIAGNOSIS WITH ABSOLUTELY NO LUCK AND FOR THEM TO MAKE ME FEEL LIKE I AM MAKING THIS UP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919258October 27, 2016
ELECTRICAL SYSTEM
MY CAR WILL RANDOMLY NOT START. I PAID $1200 TO HAVE THE TIPM FIXED/REPLACED(?). IT WOULD STILL RANDOMLY NOT START AFTER THE "FIX". DEALERSHIP TOLD ME I HAVE TO WAIT UNTIL I CANNOT GET IT TO START TO BRING IT IN...BASICALLY I HAVE TO BE STRANDED AND TOW IT BEFORE THEY CAN LOOK AT IT SINCE THEY COULD NOT DUPLICATE THE PROBLEM WHEN I TOOK IT IN 1 WEEK AFTER PAYING THE $1200 FOR THE "FIX" THAT DID NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919221October 26, 2016
ELECTRICAL SYSTEM
ALMOST 67,000MILES, 2011 DODGE GRAND CARAVAN V6 AUTOMATIC. VEHICLE HAS BECOME HARD TO START AND WILL OCCASIONALLY DIE OR ACT FUEL STARVED WHILE DRIVING AT LOW SPEED (15-25MPH). TOOK VEHICLE IN TO DEALER FOR SERVICE AND WAS TOLD I HAVE A FAULTY TIPM MODULE. AFTER RESEARCHING A BIT ONLINE THIS APPEARS TO BE A COMMON ISSUE FOR DODGE VEHICLES FOR YEARS 2007-2015. FOR SUCH A COMMON ISSUE I CANNOT UNDERSTAND WHY THERE IS NOT A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918744October 25, 2016
ELECTRICAL SYSTEM
THE TIPM WENT OUT AS I WAS DRIVING 64 MPH AND EVERY LIGHT ON MY DASH CAME ON. LUCKILY THE CAR KEPT RUNNING AND DID NOT CAUSE A SERIOUS ACCIDENT. 1/2 OF THE ELECTRICAL COMPONENTS ON MY CAR NO LONGER WORK AND I'M GOING TO HAVE TO SPEND OVER $700 TO FIX A PROBLEM THAT DODGE KNOWS FULLY ABOUT AND HAS NOT ISSUED A RECALL. THEY SHOULD BASED UPON THE NUMBERS OF PEOPLE THAT HAVE THIS SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918862October 25, 2016
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH, THERE WAS A GRINDING NOISE COMING FROM THE FRONT DRIVER SIDE WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN COULD NOT FIND A FAILURE. THE BRAKE CALIPER WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918604October 24, 2016
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO APPLY THE BRAKES, ONE OF THE BRAKE PADS FRACTURED AND CAUSED THE REAR DRIVER SIDE TIRE TO LOCK UP. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT REMOVED THE WHEEL IN ORDER TO RELEASE THE TIRE AND NOTICED THAT THE BRAKE PAD WAS COMPLETELY FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE BRAKE PADS AND ROTORS. THE FAILURE RECURRED ONE YEAR LATER. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS NEEDED TO BE REPLACED AND PROTECTED BY A CALIPER ADAPTER TO AVOID UNEVEN WEARING OF THE PADS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000. ...UPDATED 01/23/17 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918100October 23, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE HEADLIGHTS WILL COME ON AND BLINK A FEW TIMES AND THEN GO OUT AND NOT COME BACK ON (SIM AND BRIGHTS). TOOK TO THE DEALER AND THEY SAID THEY COULD NOT RECREATE THE ISSUE SO NOTHING WAS WRONG WITH IT. CAN CANNOT BE DRIVEN AT NIGHT OR INCLEMENT WEATHER. IT HAS HAPPENED WHEN STATIONARY, DRIVING THROUGH A NEIGHBORHOOD SLOWLY, AND WHEN GOING DOWN AN INTERSTATE AT 70 MPH. WHEN THAT HAPPENED OTHER CARS COULD NOT SEE ME AND I COULDN'T TELL WHERE THE SIDE OF THE ROAD WAS TO GET OFF SAFELY. WHEN I MADE IT TO THE SHOULDER I HAD TO SWERVE BACK INTO TRAFFIC BECAUSE LUCKILY MY EYES ADJUSTED SOME AND WAS ABLE TO SEE A BRIDGE RAILING COMING UP. IF NOT WE WOULD HAVE HIT IT AT ABOUT 60 MILES PER HOUR. I HAVE READ ENDLESS REPORTS ABOUT THIS HAPPENING THE SAME WAY AND MANY BELIEVE IT TO BE THE TIPM BUT NO DEALER OR MECHANIC COULD GIVE A DEFINITIVE ANSWER OF WHAT WAS ACTUALLY CAUSING IT. FIRST HAPPENED ON JULY 1ST 2016 AND HAS HAPPENED OFF AND ON SINCE THEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918070October 22, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
I HAD BEEN LAUGHING WITH THE PEOPLE OF THIS SCHOOL BUS COMPANY WHICH IS CLOSE BY TO ME NAMED LORINDA BUS OR LOGAN BUS CO INC THERE AT 100 ST AND ATLANTIC AV THERE ABOUT HOW THEY EXTENDED THEIR PARKING LOT UPWARD THERE ONTO AN OLD LIRR TRACK THERE THAT HAS NOT BEEN USED AND IS ALL RUSTY WITH BROKEN CEMENT AND LIKE OTHER BROKEN AND OLD THINGS THERE AND THEY EXTENDED THE PARKING LOT FOR THEIR BUSES THERE AT 100 ST AND ATLANTIC AV THERE UPWARD TO LIKE THE TOP OF THIS LIRR TRACK THERE WHICH I FOUND TO BE AN ODD LOCATION. I MEAN SOME QUESTIONS WERE IN MY MIND LIKE COULD THE 14 BUSES OR 18 BUSES THAT THEY PUT UP THERE ON THE OLD LIRR TRACK THERE STAY UP THERE WITH ALL OF THE HUGE BUSES PARKED UP THERE ON THE TRACK THERE. NO, THE LIRR TRACK THERE IS NOT USED ANYMORE THERE BEGINNING SOUTH FROM LIKE 99 ST AND LIBERTY AVENUE THERE AND THE OLD LIRR TRACK IS MAINTAINED BY NYC DCAS OR THE MAYOR'S OFFICE THERE. LOTS OF RUSTY AND OLD AND FALLING APART THINGS THERE ON THAT RAILROAD TRACK THERE OF THE LIRR THERE. BUT WITH THE OLD LIRR TRACK THERE AT ATLANTIC AV AND 100 ST SHOULD THEY USE THAT AREA UP THERE, AS I SAW ON A GOOGLE MAP THERE TO PARK 14-18 OF THEIR BUSES. YES, THE GOOGLE MAP SHOWED THEM EXTENDING THEIR PARKING LOT TO THE TOP OF THE LIRR TRACKS THERE AND THEY COULD PARK MORE BUSES AS SHOWN ON THE GOOGLE MAP THERE. DO YOU THINK IT IS SAFE OF LORINDA OR LOGAN THERE TO PUT LIKE THOSE BUSES PARKED UP THERE ALL 14-18 OF THEM UP THERE ON THE OLD LIRR TRACK UP THERE TO BE PARKED OR NO? THE OLD LIRR TRACKS ARE REALLY FALLING APART, TALKING ABOUT THE RUST AND ALL OF THAT. USE GOOGLE STREET VIEW AND YOU CAN SEE THE RUST IN SOME PARTS OF THOSE BRIDGES THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917916October 21, 2016
ELECTRICAL SYSTEM
TIPM FAILURE RESULTING IN FUEL PUMP NOT ABLE TO OPERATE CORRECTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917941October 21, 2016
EQUIPMENT
ON THURSDAY OCTOBER 13, I WAS GETTING AN ITEM FROM BACK OF MY CAR. I HIT MY HEAD ON THE HANGING T.V. I WENT IN TO MY WORK AND WE CALLED A FAMILY MEMBER WHO TOOK ME INTO MY DR. OFFICE. I HAD A CUT ON TOP OF MY HEAD AND THEY HAD TO PUT STAPLES ON TOP OF MY HEAD...BY SUNDAY, I WAS IN SUCH PAIN, I WENT IN TO SEE THE DOCTOR ON MONDAY WHICH THEY SENT ME TO THE HOSPITAL FOR A SCAN TEST ON MY HEAD...I END UP HAVING POST CONCUSSION AND I MISS 7 DAYS OF WORK....MY BIGGEST CONCERN IS FOR MY GRANDKIDS, THEY COULD GOTTEN VERY HURT ON THE T.V..SHARP CORNER...I AM GOING TO ASK MY SON TO TAPE THE T.V.S UP SO NO ONE ELSE CAN GET HURT. YES, I DO HAVE A LOT OF PAIN, BUT IT COULD HAVE BEEN WORSE... *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10917983October 21, 2016
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
BEGAN WITH AIRBAG LIGHT ON PANEL COMING ON AND RANDOM LOCKING AND UNLOCKING OF DOORS AND DYING WHILE TRAVELING AT VARIOUS SPEEDS. ALL THESE HAPPEN WETHER THE VEHICLE IS IN MOTION OR NOT. THEN IT WOULD ONLY START USING THE REMOTE STARTER AND NOW IT ONLY STARTS WHEN JUMPED BY ANOTHER RUNNING VEHICLE, EVEN WHEN THE BATTERY IS FULLY CHARGED(TESTED). IT WILL SIMPLY CRANK AND CRANK TILL BATTERY IS DEAD(ABOUT 10 MINUTES) UNLESS IT IS CONNECTED TO ANOTHER RUNNING VEHICLE. IT WILL START EVEN IF BATTERY IS CLOSE TO DEAD THEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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