Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10929564December 2, 2016
UNKNOWN OR OTHER
TIPM BAD. I'VE TAKEN MY VAN TO THE DODGE DEALER SEVERAL TIMES FOR IT CRANKS BUT NOT START. RUNS ROUGH, ACCELERATES BY IT SELF SOMETIMES, WINDOWS WENT DOWN BY THEMSELVES. THEY "DIAGNOSED" IT AND CAME UP WITH DIFFERENT THINGS, I'M SURE NEVER NEEDED SUCH AS HOUSING-THERMOSTAT, CRANKSHAFT POSITION SENSOR, O2 OXYGEN SENSOR. STILL RUNNING SAME WAY AND NOT STARTING. THEN THEY SAID I NEEDED A NEW FUEL PUMP. I HAD A DIFFERENT MECHANIC PUT THAT ON BECAUSE HE SAID IT WOULD BE A FEW WEEKS BEFORE HE COULD GET A FUEL PUMP. COUPLE DAYS LATER SAME CRAP. NEXT DAY MY VAN WAS COMPLETELY DEAD, JUMP STARTED IT, TURNED IT OFF AND NEVER WOULD START AGAIN! COULDN'T HEAR THE FUEL PUMP COME ON AT ALL! NOW I'VE SPENT $1,100 AND STILL CAN'T DRIVE IT!! DODGE DOES NOT CARE ABOUT THEIR PAYING CUSTOMERS!!!! PLEASE HELP ME!!!!!!!!! I AM ON A FIXED INCOME, I CAN'T AFFORD ALL THIS!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929645December 2, 2016
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE BATTERY FAILED WITHOUT WARNING. IN ADDITION, THE WINDOWS ROLLED DOWN AND THE LOCKS LOCKED AND UNLOCKED INDEPENDENTLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIPM MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929500December 1, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
SEVERAL THINGS HAS BEEN HAPPENING. VAN WOULD SPEED UP FOR NO APPARENT REASON, IT HAS STALLED WHILE DRIVING, TWO FRONT WINDOWS WENT DOWN BY THEMSELVES, I'VE HAD TO TRY SEVERAL TIMES TO START THE VAN, ITS GOTTEN A LOT WORSE! TOOK IT TO CR DODGE DEALER IN ADRIAN MI HAD TO PAY $60.00 TO DIAGNOSE IT. THEY CAME UP WITH THERMOSTAT AND CRANKSHAFT POSITION SENSOR LABOR $297.05 PARTS $76.20 TOOK IT HOME A COUPLE DAYS SAME CRAP. PUT 02 OXYGEN SENSOR BECAUSE IT WAS ALSO RUNNING REALLY BAD AT TIMES. A COUPLE DAYS LATER SAME CRAP. TOOK IT BACK AGAIN SAID IT NEEDS A NEW FUEL PUMP MODULE. HAD TO TAKE IT TO A DIFFERENT MECHANIC BECAUSE IT WOULD TAKE THEM AT LEAST 2 WEEKS TO GET ONE IN.SO AROUND $500.00 FOR THE PUMP. A FEW DAYS LATER AGAIN HARD TO START, IT SEEMS LIKE IF THERE WERE A LOT OF MOISTURE IN THE AIR OR RAIN IT WAS WORSE. SO YESTERDAY WENT OUT AND WAS COMPLETELY DEAD! GOT A JUMP IT FINALLY STARTED. TURNED IT OFF TRIED TO START IT WITH THE AFTERMARKET REMOTE STARTER WOULDN'T START AGAIN AT ALL AFTER THAT JUST CRANKS AND I DON'T HEAR THE FUEL PUMP COMING ON. I TOLD THE "DODGE" SERVICE MAN THAT I READ ABOUT THE TIPM AND I THOUGHT IT WAS THAT. HE SAID NO, HE SAID IT DEPENDS WHEN AND WHERE THE VAN WAS MADE???? DODGE DOES NOT CARE ABOUT THEIR CUSTOMERS!!!! I AM SOOOOOOO AGGRAVATED!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929425December 1, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHEN THE VEHICLE WAS STARTED, THE ENGINE SUDDENLY SHUT OFF. THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIPM FAILED. A BYPASS WAS INSTALLED ON THE TIPM; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928248November 28, 2016
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
OUR VEHICLE WAS HARD TO START, AND WOULD SOMETIMES STALL WHILE DRIVING. AFTER DOING A BIT OF RESEARCH ON ALL POSSIBLE SOLUTIONS, IT ONLY WORKED WHEN BYPASSING THE FUEL RELAY. THIS IS THE SAME PROBLEM THAT AFFECTED THE DURANGO AND GRAND CHEROKEE WITH THEIR TIPM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928147November 27, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
OUR 2010 DODGE GRAND CARAVAN STALLED 14 TIMES THIS HOLIDAY WEEKEND (MORE THAN USUAL). IT STALLS AT ANY SPEED AND AT ANY TIME (WARM OR COLD) AND LOSES ALL POWER. HAVE YOU EVER HAD TO SHIFT A VEHICLE INTO NEUTRAL AT 70 MPH AND RESTART IT ON AN EXPRESSWAY IN HOLIDAY TRAFFIC (WITH NO POWER STEERING OR POWER BRAKES)? WELL IT REALLY PUTS THE FAMILY IN A JOLLY MOOD. DEALER CLAIMS NOT TO BE ABLE TO FIGURE IT OUT (BECAUSE THE ERROR CODES ARE NOT RECORDED IN THE VEHICLE COMPUTER SINCE THERE IS NO POWER). BASED ON ALL OF THE EXACT SAME COMPLAINTS I SEE FOR THIS VEHICLE, IT'S OBVIOUS TO ME THAT IT'S A TOTALLY INTEGRATED POWER MODULE (TIPM) ISSUE. ANY IDIOT PERFORMING A LITTLE RESEARCH ON GOOGLE CAN FIGURE IT OUT. HOWEVER, NHTSA CAN'T SEEM TO FIGURE IT OUT. SEE NHTSA ACTION NUMBER: DP14004. NHTSA ' THERE'S ENOUGH COMPLAINTS OUT THERE TO SUPPORT FURTHER INVESTIGATION. FEEL FREE TO CONTACT ME IF YOU WANT TO TAKE OUR ROLLING DEATH TRAP FOR A FUN-FILLED FAMILY TRIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927824November 25, 2016
VISIBILITY/WIPER, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE'S FRONT DRIVER AND PASSENGER WINDOWS WOULD INDEPENDENTLY ROLL DOWN AND THE DOORS WOULD UNLOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927866November 25, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
ON FRIDAY, 10/28/2016, I WAS TRAVELING ON FLAT ROCK RD. IN STARR SC COMING HOME FROM WORK. I CROSSED OVER RAILROAD TRACKS AND THE REAR PASSENGER DOOR STARTED TRYING TO OPEN ON ITS OWN. THE DOOR MADE A LOUD NOISE AND THE DOOR LIGHT ON THE DASH LIT UP. I PULLED OVER. THE DOOR CONTINUED TRYING TO OPEN UNTIL I OPENED THE HOOD AND DISCONNECTED THE BATTERY CABLE. WHEN I CHECKED THE DOOR, IT WOULD NOT OPEN AND WAS SMOKING. I NOTICED SMOKE COMING FROM THE BOTTOM BACK CORNER OF THE DOOR ON THE OUTSIDE. I SAW A FLAME INSIDE. I HAD NOTHING TO EXTINGUISH THE FIRE WITH SO I FLAGGED DOWN A PASSING MOTORIST WHO THANKFULLY HAD A JUG OF WATER. BY THIS TIME, THE DOOR AND TRIM UNDER IT WERE ACTUALLY BURNING. I EXTINGUISHED THE FIRE AND FOUND THE FUSE FOR THE DOOR AND PULLED IT. LATER I FOUND OUT THAT THE VEHICLE HAD A RECALL FOR THIS AND THAT THE RECALL WORK WAS SUPPOSEDLY PERFORMED. I CONTACTED CHRYSLER AND THEY SENT AN INSPECTOR. RECIEVED A LETTER TODAY DENYING RESPONSIBILITY. I HAVE A PARTALLY BURNED VEHICLE WHOSE DOORS WON'T OPEN (PRESENTING A SAFETY HAZARD BECAUSE I HAVE CHILDREN AND THEY COULD NOT GET OUT IF THIS HAPPENED AGAIN). I AM TERRIBLY AFRAID TO DRIVE THE VEHICLE ANYWHERE NOW BECAUSE OF THIS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10927687November 23, 2016
STRUCTURE:BODY
THERE HAVE BEEN MANY MECHANICAL ISSUES (ELECTRICAL?) INCLUDING SLIDING DOORS THAT DO NOT WORK ANYMORE (THEY MUST BE CLOSED MANUALLY). BUT THE MAIN PROBLEM I WANT TO REPORT IS RUST. UNDER THE WHEELWELLS, UNDER THE SLIDING DOORS, ON THE BOTTOM OF THE TRUNK HATCH DOORS... IT'S RUSTING APART. FOR A 2007 VEHICLE THIS IS QUITE EXCESSIVE. I'VE ALSO NOTICED THAT OTHER DODGE GRAND CARAVANS OF THE SAME MARINE BLUE GREEN COLOR HAVE THE SAME EXACT PROBLEM. HAS THIS BEEN INVESTIGATED? RUSTING APART... AND IT'S BEEN HAPPENING FOR A COUPLE OF YEARS NOW. YOU WOULD THINK A VEHICLE WOULDN'T START TO HAVE NOTICEABLE AND PERVASIVE RUST IN 7 OR 8 YEARS TO THE POINT WHERE YOU ARE EMBARRASSED TO DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927365November 22, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MY TIPM FAILED WHILE DRIVING ON A HIGHWAY NEAR MY HOUSE. FUEL DELIVERY CUT OFF WHILE DRIVING. THE VEHICLE FORTUNATELY HAD ENOUGH MOMENTUM TO GET BACK HOME, BUT WILL NOT START AT ALL. DIAGNOSED AS A FAULTY TIPM MODULE. DOING SOME RESEARCH, NHTSA HAS PREVIOUSLY RECALLED A VERY SIMILAR TIPM IN THE GRAND CHEROKEE AND DURANGO, ESSENTIALLY ALLOWING CHRYSLER TO RECALL THE VEHICLES AND INSTALL A NEW RELAY THAT BYPASSES THE TIPM AND ALLOWS FUEL TO FLOW. I ENCOURAGE NHTSA TO EXPAND THIS RECALL TO ALL AFFECTED 2010+ CHRYSLER VEHICLES WITH TIPMS IN THE STRONGEST POSSIBLE TERMS. I AM VERY LUCKY THAT I WASN'T STRANDED OR SERIOUSLY INJURED. MANY OTHER SIMILAR COMPLAINTS EXIST ONLINE AND EVEN IN THE NHTSA FORUMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927566November 22, 2016
SEAT BELTS
MY DODGE GRAND CARAVAN 2001 WAS INVOLVED IN A FRONT END COLLISION IN OCTOBER OF 2015. I T-BONED ANOTHER CAR THAT PULLED OUT IN FRONT OF ME. I WAS GOING 35-40 MILES PER HOUR. THE SEAT BELT FAILED TO TIGHTEN AROUND MY HIPS. BECAUSE OF THIS FAILURE I SUSTAINED EXTENSIVE DAMAGES TO MY RIGHT LEG. THIS INCLUDED A DISPLACED FRACTURE, NUMEROUS OTHER FRACTURES, A CRUSHED INJURY TO THE TIBIA PLATEAU. I HAD 5 MONTHS IN REHAB, 3 SURGERIES, EXTENSIVE PHYSICAL THERAPY. I AM STILL RECEIVING MEDICAL TREATMENT A YEAR LATER. IF THE SEATBELT HAD DONE WHAT IT . WAS DESIGNED TO DO, MY LEG WOULD NOT OF HIT THE DASH BOARD. THESE INJURIES WERE CAUSED BY A SEATBELT FAILURE OF MY DODGE GRAND CARAVAN.. EXTENSIVE RECORDS ARE AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10926852November 18, 2016
ELECTRICAL SYSTEM
VAN INTERMITTENTLY STOP SHIFTING WHILE DRIVING (CITY OR HIGHWAY) AND I HAVE TO PULL OVER AND RESTART TO DRIVE AGAIN. AIR CONDITIONING BLOWER ALSO GOES OUT INTERMITTENTLY. LOTS OF ERROR CODES REPORTED VIA OBD2 AND ALL ARE ELECTRICAL RELATED. TOOK IT TO MULTIPLE AUTO PART STORES AND LOCAL DODGE DEALERSHIP, ALL SAID IT WAS A FAULTY TIPM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926947November 18, 2016
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
PURCHASED THIS BRAND NEW SEVERAL MONTHS AGO. DROVE 8,000 MILES TO AND FROM WORK. TWICE WITHIN THE PAST WEEK THE VAN HAS COMPLETELY JUST TURNED OFF ON THE HIGHWAY. I HAVE NO IDEA WHY. I WAS JUST DRIVING DOWN THE HIGHWAY AND THE VAN JUST TURNED OFF. IT'S AS IF SOMEONE WERE TO GRAB THE KEYS AND TURN IT OFF. I PUT IT IN NEUTRAL AND RESTARTED AND KEPT DRIVING. FORTUNATELY, I WAS QUICK ENOUGH AND MY CHILDREN AND I WERE SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926726November 17, 2016
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
CAR HAS A HARD TIME STARTING OR WILL CUT OF WHILE DRIVING. ALMOST GOT IN ACCIDENT WHILE SLOWING DOWN FOR RED LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926393November 16, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE THE VEHICLE WAS OPERATED AT VARIOUS SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926402November 16, 2016
ELECTRICAL SYSTEM
VEHICLE RANDOMLY HAS ELECTRICAL PROBLEMS. LIGHTS FLICKER OFF AND ON, WIPERS START WITHOUT PROMPTING, DASH LIGHTS FLASH AND RPM LEVER GOES CRAZY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926443November 16, 2016
ELECTRICAL SYSTEM
IN LATE 2014, THE VAN STARTED HAVING INTERMITTENT ISSUES STARTING & WOULD OCCASIONALLY STALL WHILE DRIVING. ISSUES STARTED TO PROGRESSIVELY GET WORSE OVER THE NEXT YEAR. THE VAN WOULD HAVE TO BE JUMPED TO START ON A DAILY BASIS. THE VAN WAS IN FOR SERVICE AT A DODGE DEALERSHIP IN NOVEMBER 2015, BUT THEY STATED IT WAS A BATTERY ISSUE. THE BATTERY WAS 1 YEAR OLD AND WE HAD IT TESTED AT WAL-MART, WHERE WE PURCHASED IT AND IT TESTED OK. WE THEN HAD IT TESTED AT ADVANCE AUTO & AUTO ZONE AND IT TESTED OK THERE AS WELL. WE DID NOT BELIEVE IT WAS A BATTERY ISSUE, WE BELIEVE THE TIPM IS THE ISSUE. IN DECEMBER 2015 WE NOTICED WE COULD HEAR SOMETHING RUNNING AFTER THE VAN'S IGNITION WAS OFF AND THE KEY WAS OUT. THE FUEL PUMP WAS STILL RUNNING AND WOULD DRAIN THE BATTERY EVERYDAY. AN EXTERNAL FUEL PUMP RELAY WAS INSTALLED AND THE FUEL PUMP NO LONGER RAN AFTER THE VAN WAS OFF. THE VAN WOULD STILL HAVE INTERMITTENT STARTING AND STALLING ISSUES. AFTER READING ALL THE ISSUES OTHER 2010 DODGE PRODUCTS WERE HAVING ASSOCIATED WITH THE TIPM, I ASKED A DODGE SERVICE GUY ABOUT MY VAN. HE AGREED THAT THE TIPM WOULD EXPLAIN ALL THE ISSUES THAT I HAVE WITH MY VAN, BUT THERE WAS NO OPEN RECALL AND THE PART WAS ON A NATIONAL BACKORDER. THE PART IS NOW AVAILABLE FOR >$800! ON JANUARY 25, 2016, THE VAN STALLED AGAIN AND I COULD NOT GET IT TO START. I HAD TO GET SOMEONE TO COME JUMP IT OFF, HOWEVER, THIS TIME IT TOOK A WHILE TO GET THE VAN TO START EVEN BEING JUMPED. I BOUGHT ANOTHER CAR THE NEXT DAY AND PARKED THAT VAN AT OUR HOME. IT HAS BEEN SITTING THERE SINCE JANUARY 2016. CHRYSLER IS WELL AWARE OF THESE ISSUES IN THE 2010 GRAND CARAVAN, BUT THEY REFUSE TO TAKE OWNERSHIP. THIS IS DISAPPOINTING ESPECIALLY SINCE CHRYSLER KNOWS THE RECALLED TIPMS IN THE 2010 DURANGOS & GRAND CHEROKEES ARE THE SAME IN THE 2010 GRAND CARAVANS. I WAS A LOYAL CHRYSLER CUSTOMER UNTIL THIS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925654November 13, 2016
FUEL/PROPULSION SYSTEM
HAVE FUEL SMELL AT BACK MIDDLE OF VAN, FOUND FUEL LEAKING AT MIDDLE OF FUEL TANK, REPLACED FUEL LINE CONNECTED TO FUEL PUMP OUTPUT CONNECTOR. DID NOT STOP FUEL LEAK, FOUND CRACKED FUEL PUMP AT THE OUTPUT AREA. LEAKS AS LONG AS THE HIGH PRESSURE SIDE OF FUEL PUMP IS PRESSURIZED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925670November 13, 2016
SUSPENSION
DODGE GRAND CARAVAN SPORT. HAS REAR AXEL CRAKED. THIS PROBLEM CAN PUT THE VEHICLE USAFE ON THE ROAD, AND ALSO CAUSE DEATH OR INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925521November 11, 2016
ELECTRICAL SYSTEM
I CALLED BERTERA DODGE, 167 SPRINGFIELD ST, WESTFIELD, MA, ON OR ABOUT JULY 18, 2016 TO SCHEDULE AN APPOINTMENT FOR THE R03 RECALL. THEY TOLD ME THEY WOULD ORDER THE PART, THEN CALL ME TO SET UP THE APPOINTMENT. I CALLED AGAIN ON OR ABOUT SEPTEMBER 20, 2016 AND WAS TOLD THEY STILL DID NOT HAVE THE PART NEEDED. IT IS NOW NOVEMBER 11, 2016 AND I STILL HAVEN'T RECEIVED A CALL FOR THE APPOINTMENT. I HAVE NO DOCUMENTATION OR PHOTOS BECAUSE THE PART UNDER RECALL IS STILL WORKING, BUT WHO KNOWS FOR HOW LONG. I HAVE HAD RECALLS OF OTHER VEHICLES THAT DO NOT TAKE THIS LONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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