Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10938397December 29, 2016
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
WINDSHIELD WIPERS TURN ON AND OFF ERRATICALLY. HEADLIGHTS TURN ON AND OFF ERRATICALLY. GAUGES DON'T WORK, CAN'T OPEN OR CLOSE SIDE AND REAR DOOR. THIS IS DUE TO THE TIPM NOT FUNCTIONING PROPERLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937694December 27, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE IN WHICH VARIOUS WARNING INDICATORS AND GAUGES RANDOMLY FLICKERED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TO BE TAKEN TO A DEALER. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937738December 27, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
TAKATA RECALL 1. THE KEY FOB, AUTOMATICALLY CONTROLLED REAR DOOR HATCH DOES NOT STAY OPEN WHEN USING THE KEY FOB OR MANUALLY OPENING THE HATCH DOOR. IT HAS CLOSED NEARLY UPON MYSELF - THE OWNER, AND OTHERS - WITHOUT WARNING WHEN STOPPED, MOTOR OFF AND LOADING OR UNLOADING ITEMS. THERE IS NO WAY TO ASSESS WHAT CAUSED THIS AS IT GETS BELOW NORMAL WEAR. SINGLE PARTY USE, NO KIDS. THIS INCIDENCE STARTED 12/12/2016 2. THE FRONT BRAKES MAKE A SCRAPING NOISE AND WOBBLING OF STEERING WHEEL UPON COMING TO A STOP. THIS WAS MENTIONED TO THE DEALER EARLIER THIS YEAR AND BRAKES, PADS AND ROTORS WERE CHECKED AT DEALER, AND IT WAS STATED THAT NOTHING WAS WRONG. NEW BRAKE PADS WERE INSTALLED IN 2013. THE CAR MILEAGE IS 85241 MILES. THE WHEELS HAVE BEEN ROTATED, ALIGNED. THE CAR HAS REGULAR, ROUTINE MAINTAINANCE, THE BRAKES STILL SCRAPES AND WOBBLES THE STEERING WHEEL. THIS HAS BEEN A RECURRING INCIDENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937771December 27, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
I HAVE HAD MY 2010 DODGE GRAND CARAVAN FOR 1 YEAR. FIRST THE ALTERNATOR WENT OUT THEN THE KEY MODULE THEN THE TRANSMISSION THEN THE SHIFTING HARNESSES CABLE AND NOW THE LIGHTS KEEP BLINKING ON AND OFF AND THE VAN FEELS LIKE IT HAS NO POWER THE BATTERY WAS JUST CHANGED A MONTH AGO. THIS HAS BEEN THE WORST VEHICLE EVER AND WE ARE SCARED THAT IT IS GOING TO CAUSE A DEADLY ACCIDENT. THE VEHICLE GETS STUCK IN GEARS. AND AND NOW KEEPS SHUTTING OFF AND THE HEADLIGHTS KEEP BLINKING ON AND OFF AS WELL AS ALL THE LIGHTS IN THE VAN. IF THESE ARE KNOW ISSUES WHY HAS THERE NOT BEEN A TOTAL RECALL ON ALL THESE VEHICLES BEFORE A DEADLY ACCIDENT DOES HAPPEN. OR IS IT GOING TO TAKE SOMEONE TO ACTUALLY DIE BEFORE SOMETHING IS DONE ABOUT ALL THE KNOWN ISSUES THE MAKERS OF THESE VEHICLES ARE AWARE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937387December 25, 2016
ENGINE
SERPENTINE BELT REPEATEDLY COMES OFF DURING RAIN, CAR WASH, ETC. POWER STEERING GOES OUT, WATER PUMP QUITS WORKING, ALTERNATOR STOPS WORKING. THIS CREATES SERIOUS SAFETY HAZARD, ESPECIALLY IN TRAFFIC AND/OR AT HIGHWAY SPEEDS. THERE ARE LITERALLY HUNDREDS, IF NOT THOUSANDS, OF PEOPLE WITH THIS COMPLAINT. CHRYSLER/DODGE TURNS A DEAF EAR TO THE REQUEST FOR A FIX, ALWAYS POINTING TO OTHER POSSIBLE ISSUES (WHICH AT TIMES ARE LEGITIMATE), WHILE IGNORING THE DESIGN DEFECT IN THEIR VANS (WHICH IS ALWAYS PRESENT). THIS IS A MULTI-YEAR PROBLEM INVOLVING SEVERAL DODGE VANS AND THERE IS STILL NO RECALL ISSUED BY THE GOVERNMENT. WHERE IS THE PROTECTION NHTSA STATES IS THEIR MISSION? THERE IS A SIMPLE, EFFECTIVE FIX FOR THIS PROBLEM: GATES 38379K ENHANCEMENT COMPONENT KIT PRICE: $125.74 FOUND ON EBAY. PLEASE ISSUE A RECALL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937337December 24, 2016
ELECTRICAL SYSTEM
THE VAN WILL INTERMITTENTLY FAIL TO START, OR IT SPUTTERS WHEN IT STARTS. BYPASSING THE FUEL PUMP RELAY ON THE TIPM MODULE WILL FIX THE PROBLEM, HOWEVER IT IS NOT A SAFE PERMANENT SOLUTION. OTHER MAKES AND MODELS HAVE BEEN RECALLED FOR THE SAME ISSUE, HOWEVER THE 2010 DODGE CARAVAN WAS NOT INCLUDED IN THE RECALL EVEN THOUGH THE SAME DEFECT AND PROBLEM IS EVIDENT. THIS IS A BAD DESIGN AND DODGE SHOULD STICK BY THEIR MISTAKES AND PROVIDE A FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937195December 23, 2016
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
DRIVING STRAIGHT, APPROX 35 MPH ON 2-LANE STATE HIGHWAY PASSING THROUGH SMALL TOWN WITH RUSH HOUR TRAFFIC ON BOTH LANES AND NO SHOULDER. WITH NO PRIOR WARNING, ALL RED INSTRUMENT WARNING LIGHTS WENT ON AT ONCE, INCLUDING FUEL PUMP/THROTTLE, BRAKES AND OTHERS. CAR STALLED DEAD AND INSTANTANEOUSLY LOST POWER TO STEERING AND BRAKES, WAS IMPOSSIBLE TO CONTROL. WOULD NOT RESTART. FORTUNATELY DRIVER WAS ABLE TO STEER VEHICLE PARTLY OFF ROAD INTO A DRIVEWAY OF BUSY STORE, BLOCKING DRIVEWAY TO CUSTOMERS. STATE POLICE WERE UNABLE TO GET CAR IN NEUTRAL TO PUSH TO SAFE LOCATION. POLICE ORDERED CAR TOWED AND IT IS CURRENTLY AWAITING DIAGNOSIS FOR TOTALLY INTEGRATED POWER MODULE("TIPM") FAILURE AT DODGE DEALERSHIP. THIS WAS A LIFE-THREATENING FAILURE AND IF IT HAD HAPPENED AT NEARLY ANY OTHER LOCATION OR IN ADVERSE WEATHER THERE WOULD HAVE BEEN INJURY OR DEATH TO DRIVER AND PASSENGERS. WE HAVE TOW RECEIPT. WE DON'T KNOW WHETHER STATE POLICE FILED INCIDENT REPORT. MANY SIMILAR TIPM FAILURES OF DODGE AND CHRYSLER VEHICLES HAVE BEEN REPORTED TO NHTSA AND YOU HAVE RECENTLY REJECTED A CENTER FOR AUTO SAFETY PETITION FOR NHTSA INTERVENTION REGARDING THIS DEFECT. CHRYSLER/DODGE IS WELL AWARE OF THE PROBLEMS WITH THE TIPM BECAUSE 80,894 JEEP WRANGLERS AND DODGE NITRO VEHICLES WERE RECALLED IN 2007 FOR THE SAME PROBLEMS. IN THAT RECALL, DEFECTIVE TIPMS HAD A SOFTWARE PROBLEM THAT COULD CAUSE THE ENGINE TO STALL. NHTSA SHOULD REQUIRE DODGE TO RECALL EVERY MODEL THAT HAS THIS SAME TIPM INSTALLED AND TO IMMEDIATELY WARN THE PUBLIC THAT THEIR LIVES ARE IN DANGER EVERY TIME THEY DRIVE THEIR DODGE/CHRYSLER VEHICLE. IT IS UNCONSCIONABLE THAT THE MANUFACTURER AND NHTSA HAVE PREVIOUSLY BEEN INFORMED OF THIS DANGEROUS DEFECT AND FAILED TO PROTECT THE AMERICAN PUBLIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937037December 22, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING, AN UNKNOWN WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ORC MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. ...UPDATED 01/23/17 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937073December 22, 2016
STRUCTURE:BODY, ENGINE, VEHICLE SPEED CONTROL
I HAVE CONTINUOUS PROBLEMS OUT OF THIS VEHICLE, SENSORS, AND THE VEHICLE DOWN SHIFTS REGULAR ON A STRAIT WAY, AND UP SLIGHT HILLS, LOSES SPEED ,EXTREME LOSS OF FUEL MILEAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935976December 17, 2016
ELECTRONIC STABILITY CONTROL (ESC), WHEELS
VEHICLE HAS POOR TRACTION AND IS PRONE TO SLIPPING IN WINTER SNOW CONDITIONS. WHILE DRIVING AS WELL AS WHEN PICKING UP SPEED AT INTERSECTIONS THE VEHICLE IS PRONE TO SLIDING AND HAS POOR TRACTION WHEN ACCELERATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935387December 15, 2016
STEERING, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
SERPENTINE BELT COMES OFF WHILE DRIVING IN SNOW CAUSING LOSS OF POWER STEERING ON SLIPPERY ROAD SURFACES. LOSS OF VEHICLE CONTROL AND ABILITY TO REGAIN VEHICLE CONTROL WAS COMPROMISED BY LACK OF STEERING ASSIST CAUSING THE VEHICLE TO LEAVE THE ROADWAY. I CONTACTED CHRYSLER AND THEY SAID THERE IS NO RECALL FOR MY VEHICLE.THIS WAS A VERY DANGEROUS SITUATION AS A SCHOOL BUS WAS NEAR MY VEHICLE WHEN THIS INCIDENT HAPPENED. THIS ISSUE NEEDS TO BE ADDRESSED AND A RECALL SHOULD BE MANDATED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10935466December 15, 2016
SERVICE BRAKES
MY WIFE WAS DRIVING OUR 2014 DODGE GRAND CARAVAN WITH OUR THREE YOUNG CHILDREN IN THE CAR. WHEN THE BRAKES WENT SPONGY. IT SEVERELY IMPACTED HER ABILITY TO BRAKE SAFELY. SHE WAS DRIVING ON A CITY ROAD AT ABOUT 45 MPH WHEN THIS HAPPENED. I TOOK THE VAN TO GOLLING CHYRSLER, DODGE JEEP DEALERSHIP HOPING THAT THEY WOULD COVER IT UNDER WARRANTY. THE VAN IS NOT EVEN 3 YEARS OLD BUT IT HAS 50,000 MILES ON IT SO THERE REPLY WAS YOU SHOULD'VE BOUGHT AND EXTENDED WARRANTY. THEIR DIAGNOSIS WAS THE POWER BRAKE BOOSTER WENT BAD AND NEEDS TO BE REPLACED. NOW THE DEALERSHIP AND WHEN I CALLED CHRYSLER AND THEY SAID THE SAME THING BASICALLY I SHOULD'VE BOUGHT AN EXTENDED WARRANTY. ALL OF THE INDEPENDENT SHOPS I CALLED AROUND FOR QUOTES SAID IT IS EXTREMELY RARE FOR A BRAKE BOOSTER TO GO BAD AND ALL SAID THEY'VE NEVER SEEN ONE GO BAD ON SUCH A NEW VEHICLE. I DID SOME RESEARCH AND LOOKS LIKE FCA ISSUED A RECALL ON 2011-2014 DODGE DURANGO AND JEEP GRAND CHEROKEES FOR BAD BRAKE BOOSTERS. COINCIDENCE? I THINK NOT FROM WHAT I CAN FIND IT IS THE SAME PART!!!!!!! BEING FROM SOUTHEAST MICHIGAN I TRY TO BUY AMERICAN WITH THE BIG 3 BUT TIME AND TIME AGAIN I AM LET DOWN. SHOULD'VE BOUGHT A HONDA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935080December 13, 2016
ENGINE, VEHICLE SPEED CONTROL
ETM WAS STUCK MERGING ONTO A HIGHWAY WHILE ACCELERATING. VEHICLE ACCELERATED ITSELF. HAD TO PULL OVER AND TURN THE CAR OFF TO GET IT TO RESET. VEHICLE WOULD WOULD REDLINE RPM'S WHILE BRAKING. HAPPENED APPROX. NOVEMBER 2015. HASN'T HAPPENED AGAIN. THEN A COUPLE MONTHS LATER THE CLOCKSPRING BEHIND THE STEERING WHEEL WENT OUT RENDERING THE HORN AND ALL STEERING CONTROLS (VOLUME, CRUISE CONTROL, ETC.) USELESS. IT ALSO CAUSED THE DRIVER SIDE AIRBAG LIGHT TO REMAIN CONSTANTLY ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935110December 13, 2016
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
STARTING SEPTEMBER 2016 WE NOTICED OUR LIGHTS WOULD GO ON FOR NO REASON AND OUR DOORS WOULD OPEN ON ITS OWN. WE INITIALLY CHALKED IT UP TO OUR KEY BEING FAULTY AND REPLACED THE BATTERIES, BUT EVERY SO OFTEN IT KEPT HAPPENING. IN OCTOBER OUR BATTERY DIED, WE FIGURED THE LAST TIME WE CHANGED IT WAS WHEN WE ORIGINALLY GOT THE VAN SO MAYBE IT WAS JUST TIME AND REPLACED IT. THEN IN NOVEMBER OUR CAR WOULD NOT START RIGHT AWAY. IT STARTED WITH HAVE TO CRANK ABOUT 2 TIMES. ESPECIALLY IN THE MORNING AFTER IT SAT UNUSED FOR A COUPLE HOURS, BUT THEN THROUGHOUT THE DAY IT WAS FINE. SOON THOUGH IT TOOK 5 TIMES BEFORE IT WOULD START SO WE TOOK IT INTO TO OUR MECHANIC TO SEE IF THERE WAS AN ISSUE. NOTHING REGISTERED ON THE COMPUTER, WE FIGURED MAYBE OUR FUEL LINES WERE CLOGGED AND WE DID A FLUSH. IT FIXED THE STARTING PROBLEM FOR ABOUT A WEEK AND THEN IT HAPPENED AGAIN. WE COULD HEAR OUR CAR CRANKING, BUT IT WOULD NOT START AND WE WOULD HAVE TO CRANK IT A COUPLE TIMES. THEN WHILE DRIVING OUR CAR JUST STOPPED. EVERYTHING SHUT DOWN, MIND YOU WHILE DRIVING DOWNHILL AT ABOUT 45 MPH. THE WHEEL LOCKED AND LUCKILY MY HUSBAND WAS DRIVING, HE WAS ABLE TO GET TO THE SIDE. WE TOWED OUR CAR TO THE MECHANIC WHO SAID NOW THE COMPUTER IS SAYING THE FUEL PUMP IS BAD. SO WE CHANGED THAT. OUR VAN WORKED PERFECTLY...FOR ONE DAY. THE NEXT MORNING IT WOULD CRANK, BUT NOT START. AFTER TOWING TO THE DEALERSHIP THEY STATED THE NEXT APPOINTMENT WAS IN JANUARY 2017 AND OUR VAN WOULD BE ON STANDBY. WE ARE FORTUNATE WE DID NOT HAVE TO WAIT THAT LONG TO HAVE THEM LOOK AT IT, BUT NOW THEY STATED WE NEEDED TO REPLACE THE BATTERY...AGAIN! THE PROBLEM WAS OUR TIPM. IT BASICALLY FRIED OUR BRAND NEW BATTERY. TOTAL COST FOR REPLACING JUST THE TIPM $1200!!!! THAT IS NOT INCLUDING $140 FOR DIAGNOSTICS AND $140 FOR A NEW BATTERY. HOW CAN THIS HAPPEN TO A CAR THAT IS ONLY 4 YEARS OLD? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934701December 12, 2016
ENGINE
CAR STALLS AFTER YOUR FILL THE GAS TANK THIS IS A KNOWN ISSUE WITH SEE CASE #66165038FL DOES SOMEONE HAVE TO DIE ? THIS IS A SAFETY CONCERN YOUR CAR COULD DIE IN TRAFFIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934436December 10, 2016
STEERING
THE ESP BAS LIGHT HAS RANDOMLY COME ON AND THE SYSTEM IS AUTOMATICALLY APPLYING BRAKES UNNECESSARILY. THIS MAKES IT TOUGH TO CONTROL THE VEHICLE AT TIMES. THIS FIRST OCCURRED WHEN STARTING THE VAN STATIONARY IN A DRIVEWAY, THE LIGHT HAS REMAINED ON DRIVING ON STREETS AND HIGHWAYS AND HAS THE GREATEST EFFECT WHEN TURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930383December 7, 2016
ENGINE
THE VEHICLE JUST STALLS WHILE DRIVING. THIS WAS THE CASE YESTERDAY AND TODAY. I HAVE TO PUT IT BACK ON PARK IN ORDER TO RE-START THE ENGINE. THE LATEST INSTANCES ARE NOT THE FIRST TIME WE EXPERIENCED THIS PROBLEM. MY WIFE REPORTED IT AT LEAST A COUPLE OF TIMES. THE DEALERSHIP ONCE TOLD ME THAT WAS PROBABLY CAUSED BY THE WEIGHT OF THE KEY RING AND WITH OTHER THINGS ATTACHED TO IT. SINCE THEN, I MAKE SURE TO DRIVE WITH ONLY THE DODGE KEY ON THE IGNITION, TAKING DOWN ALL EVERYTHING ELSE FROM THE KEY RING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930221December 6, 2016
ELECTRICAL SYSTEM
OUR ALTERNATOR ON OUR RETURN TRIP ON VACATION WENT OUT. OUR 2014 DODGE GRAND CARAVAN ONLY HAS JUST OVER 50,000 MILES ON IT. ALTERNATORS SHOULD LAST AT LEAST 100,000 MILES. CHRYSLER WOULD NOT ACKNOWLEDGE OUR COMPLAINT AND WOULD NOT REIMBURSE US FOR THE COST OF THE FAULTY ALTERNATOR. ALTERNATORS ON 2014 DODGE GRAND CARAVANS SHOULD BE INSPECTED BY THE GOVERNMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930302December 6, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE TRACTION, EPS, AND ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE STALLED AND THE CONTACT COASTED TO THE SIDE OF THE ROAD. THE CONTACT WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929534December 2, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE CONTACT WAS CONCERNED THAT THE FUEL PUMP RELAY FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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