Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10948610January 31, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF AND, IN SOME INSTANCES, THE VEHICLE WOULD NOT IMMEDIATELY START WHEN THE IGNITION KEY WAS TURNED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948552January 30, 2017
ELECTRICAL SYSTEM, VISIBILITY/WIPER
MY VAN WAS ONE YEAR OLD (2009) WHEN IT FIRST ACTIVATED THE HORN (OFF AND ON MAKING A WEIRD WARBLING HALF HONK SOUND) AND WIPERS/SPRAY WHILE DRIVING DOWN THE HIGHWAY ON A HIGHWAY SWITCH RAMP AT 65 MPH. IT LASTED ABOUT A MINUTE AND THEN STOPPED. WE WERE ON A TRIP SO WE ASKED WHEN WE GOT BACK TO THE ARKANSAS DEALERSHIP. THEY TOLD US IT WAS LIKELY CORROSION (ON A BRAND NEW CAR THAT WAS DRIVEN IN NORMAL CIRCUMSTANCES). THEY SAID IT WASN'T COVERED UNDER WARRANTY AND WE DIDN'T HAVE PROOF. IT REPEATED ABOUT ONCE EVERY 6 MONTHS OR MORE. NOW (ABOUT ONCE A MONTH)THE BATTERY DIES RANDOMLY AND THE HORN/WIPERS/ETC GO OFF RANDOMLY WHILE IT'S JUST SITTING THERE AND DRIVING DOWN THE ROAD. I'VE HAD TO JUMP IT 5 TIMES WITHOUT ANY WARNING. I'VE DOUBLE VERIFIED THAT THE ALTERNATOR/BATTERY ARE IN GREAT SHAPE. REALLY DODGE ! A BRAND NEW CAR AND YOU COULDN'T HELP US! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948361January 29, 2017
WHEELS
4 NEW TIRES INSTALLED AFTER 39,852 MILES IS UNACCEPTABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948363January 29, 2017
STRUCTURE:BODY
GAP BETWEEN DOORS LARGER THAN THEY SHOULD BE. THE DEALER WOULD NOT EXCHANGE THE VEHICLE AND ATTEMPTED TO ADJUST THE RT AND LT FRONT DRIVER AND SIDE DOORS. GAP STILL A BIT LARGER THAN OTHER VEHICLE ON THE LOT RETURN MULTIPLE TIMES TO TRY AND GET THIS FIXED OR VEHICLE REPLACED MILES 934, 1285 AND 1457
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948362January 29, 2017
ENGINE
HIGH PITCH NOISE FROM ENGINE AND DEALER FOUND NO ISSUES .THE SOUND PERIODICALLY RETURNS TO DURING COLD WEATHER DAYS CURRENTLY UNTIL THE CAR IS WARMED. I HAVE HAD THE TENSION BELT ADJUSTED BUT STILL THE SOUND RETURNS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948364January 29, 2017
SERVICE BRAKES
THE REAR BRAKES BURNING CAUSE BY THE CALIPERS HANGING UP. DEALER REPLACED LEFT REAR DISC BRAKE CALIPER ASSEMBLY AND INSTALLED 2 NEW CALIPERS AND ADAPTERS AND PADS ONLY BECAUSE I WAS ON VACATION OUT OF STATE WHEN THE PROBLEM STARTED PRIOR TO 17000 MILES . CHARGED 100 DOLLAR DEDUCTABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948365January 29, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM
REAR EVAPORATOR LEAKING FIRST REPORTED SOME ISSUE WITH AC @ 1285 MILES WHEN I HAD NO AC IN 2012 AND AGAIN IN 2015 SO THEY RECHARGED THE SYSTEM AND IT LASTED UNTIL 2016. I WENT ON VACATION THE NEXT WEEK AND THE EVAPORATED WAS MAKING LOUD NOISES. THE DEALER ASSURED ME I WOULD NOT END UP STRANDED IN FLORIDA AND THE WOULD REPAIR IT AGAIN UPON MY RETURN FROM VACATION WHICH THE DID ALL TOLD I STILL HAD TO PAY A 100 DOLLAR DEDUCTIBLE. ALSO HAD TO HAVE THE WEATHER STRIP REPLACED ON REAR DOOR AND SIDE SLIDING DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948366January 29, 2017
STRUCTURE:BODY
REAR AND SIDE SLIDING DOOR WEATHER STRIPPING NEEDED REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948119January 28, 2017
UNKNOWN OR OTHER
WHILE DRIVING DOWN THE HIGHWAY AT APPROX. 60MPH THE TRACTION CONTROL CAME ON AND STUCK ON IT WOULD NOT SHUT OFF. HAD TO GET TO THE SIDE OF THE ROAD AND SHUT THE VEHICLE OFF. THIS HAS HAPPENED AT LEAST 3 TIME IN THE LAST MONTH AND IT ONLY JUST STARTED, I HAVE OWNED THE VEHICLE SINCE 2011
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948061January 27, 2017
STRUCTURE:BODY, WHEELS
DRIVING AT ABOUT 70 MPH, WHEN THE L/R TIRE TREAD SEPARATED FROM THE TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947722January 26, 2017
ELECTRICAL SYSTEM, POWER TRAIN
VEHICLE SHUTS OFF DURING DRIVING. DODGE DID I NEED A WHOLE NEW IGNITION SETUP. OTHER 2012 DODGE CARAVANS HAVE THIS AS A RECALL. VEHICLE ALSO WON'T SWITCH GEARS AND RPMS GO UP TO 6000 AT TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947755January 26, 2017
STEERING
POWER STEERING FAILED WHILE DRIVING AT HIGHWAY SPEED. WHILE DRIVING IN TOWN NOTICED A HYDRAULIC NOISE AS IF POWER STEERING WAS LABORING EVEN WHEN NOT TURNING THE WHEEL. STOPPED TO CHECK FLUID RESERVOIR AND NOTICED IT WAS UNDER PRESSURE WHEN OPENED BUT FLUID LEVEL WAS FINE BUT BUBBLY. PROCEEDED TO DRIVE ON FREEWAY AT 65 MPH AND HEARD LOUD NOISE FROM UNDER HOOD. STOPPED AT NEXT EXIT AND FLUID WAS ALL OVER ENGINE COMPARTMENT. TOWED TO DEALER THEY REPLACED PUMP BUT INITIAL NOISE WAS EVIDENT AFTER REPAIR AND STEERING STILL NOT NORMAL. THEY ARE NOW REPLACING STEERING GEAR WITH AFTERMARKET PART BECAUSE MANUFACTURER PART ON BACK ORDER. IF MANUFACTURER IS OUT OF PARTS THIS LEADS ME TO CONCLUSION THAT IT IS DEFECTIVE FROM ORIGIN I WILL SEND INVOICES WHEN I HAVE RECEIVED THEM, VAN IS STILL IN SHOP. I WAS NOT TURNING JUST TRAVELING 65 MPH WHEN P/S PUMP BLEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947764January 26, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VISIBILITY/WIPER
BOUGHT THIS VAN IN AUG. 2009 LOVED IT AT FIRST..THEN THINGS STARTED HAPPENING. WOULD HESITATE WHILE DRIVING, NEVER DIE ON ME BUT STILL FEELS LIKE IT WILL SOMETIMES.. STEERING WHEEL HAS LOCKED ON ME SEVERAL TIMES. DIFFERENT PANEL LIGHTS COME ON AND GO OFF SINCE DAY ONE. HAVE CHANGED BRAKES WAY MORE THAN SHOULD OF BEEN NECESSARY..OTHER REPAIR TO BRAKE SYSTEM. HAD POWER STEERING LINE CHANGED. ABOUT 6 MONTHS AGO, PANEL LIGHTS STARTED COMING ON MORE OFTEN, THEN THE GAUGES WOULDN'T WORK, WIPERS COME ON AND WON'T STOP. HEADLIGHT FLASH ON AND OFF OR DON'T WORK AT ALL; TURN SIGNALS WORK ON AND OFF, POWER LOCKS COME ON AND OFF, CAN'T ROLL WINDOWS DOWN OR UP FROM DRIVERS SIDE OR LOCK OR UNLOCK DOORS.EVERYDAY IT GETS WORSE. TOOK IT TO DODGE DEALER 11/2016 COST ABOUT $100.00 TO TELL ME , ITS NOT A CALL BACK AND NOT RELATED TO THE IGNITION PROBLEM, AND IN MY PASSED COMPLAINS THEY HAD DIDN'T HAVE ANY OF THESE PROBLEMS LISTED, EVEN THO I HAD TOLD THEM ABOUT THEM BEFORE. SO BECAUSE CONTROL LIGHTS HAD WENT OFF AT THAT TIME THEY COULDN'T DO ANYTHING. IT WAS PROBABLY AN ELECTRICAL PROBLEM AND THE LAST TIME THEY DID ONE IT TOO ABOUT 10 HR.TO FIND THE PROBLEM. ($128.00 AN HR) I CAN'T AFFORD THAT AND I THINK CHRYSLER SHOULD STAND BEHIND THEIR CARS. NOW FOR THE LAST 2 WEEKS ALL OF THESE THINGS STAY ON AND CONTINUE TO DO IT ALL. LOW MILEAGE 81000 ALWAYS TAKEN CARE OF, NOW I'M 70 YRS OLD AND HAVE A VAN THAT I'M AFRAID TO DRIVE...THIS HAPPENS WHILE DRIVING AND SITTING STILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947802January 26, 2017
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947639January 25, 2017
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TL* THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. WITHOUT WARNING, THE SERPENTINE BELT DETACHED OUT OF PLACE. THE CONTACT REPLACED THE SERPENTINE BELTS AND THE PULLEYS, BUT THE FAILURE CONTINUED. THE DEALER INDICATED THAT THERE WAS NO SERVICE CAMPAIGN AND RECALL TO PROVIDE A SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 05/30/17*LJ UPDATED 09/25/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946999January 23, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED AT VARIOUS SPEEDS, IT WENT TO THE FLOORBOARD THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,900. UPDATED 05/31/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946998January 23, 2017
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
WE HAVE HAD OUR VAN NOW FOR ALMOST 2 YEARS WITH NO PROBLEMS. IN MID-AUGUST, MY WIFE WAS TAKING MY DAUGHTER TO MARCHING BAND PRACTICE AT 5 AM. SHE TOLD ME THAT AS SHE WAS GOING THROUGH AN INTERSECTION, IT JUST STALLED ON HER. THANKFULLY, IT WAS ONLY 5 AM AND NOT DURING RUSH HOUR. BEING THE SKEPTICAL GUY I AM, I THOUGH MAYBE SHE HAD HIT THE KEY SOMEHOW AND SHUT IT DOWN. THEN IT HAPPENED TO ME AND I WAS NEARLY REAR-ENDED. I CHECKED IT OUT AND DIDN'T FIND ANYTHING, BUT FROM THAT DAY FORTH, IT BECAME HARD TO START AT RANDOM TIMES. SOMETIMES WHEN WE TURN THE KEY, THE IGNITION WILL CRANK, BUT THE ENGINE WON'T START AND WE'LL HAVE TO TURN THE KEY OFF TO MAKE IT STOP TURNING OVER. OTHER TIMES, IT WILL ATTEMPT TO START, OR EVEN START, THEN IMMEDIATELY STALL. EVENTUALLY, AND SOMETIMES AFTER 8-10 ATTEMPTS, IT WILL START AND RUN UNTIL THE NEXT TIME WE PARK IT. EVER SINCE I CHECKED IT OUT, I HAVE NOTICED THAT, AT TIMES, YOU CAN'T HEAR THE HUM OF THE FUEL PUMP WHEN YOU TURN THE KEY, WHILE OTHER TIMES IT DOESN'T SEEM TO STOP MAKING NOISE. JUST THIS MORNING, I LEFT TO GO TO WORK, ONLY TO FIND THAT THE VAN WON'T START. APPARENTLY, ONE OF THE OTHER OBVIOUS SIGNS OF A BAD TIPM IS THE OCCASIONAL DEAD BATTERY....CAUSED BY A FUEL PUMP THAT THE TIPM FUEL RELAY FAILS TO SHUT OFF.AT THIS POINT, MY VAN HAS BEEN SITTING SINCE OCTOBER OF 2016, AS WE CANNOT AFFORD THE HIGH REPAIR COST. THE REPAIR ESTIMATE THAT I WAS QUOTED FOR THE TIPM WILL COST AROUND $1100. HAD THIS BEEN TAKEN CARE OF BY CHRYSLER, I MAY HAVE SAVED WHAT I SPENT ON BATTERIES AND THE ALTERNATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947201January 23, 2017
ENGINE, POWER TRAIN
WHEN DRIVING THE ENGINE STALLS, THE ANTI SLIP SIGN IS ON, I LOSE ALL POWER. THE STEERING WHEEL IS LOCKED AND NO BRAKES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946864January 21, 2017
POWER TRAIN
TRANSMISSION COOLER LINES LEAKING AT CRIMP BETWEEN HARD AND SOFT HOSE ON THE PRESSURE LINE. 55,000 MILES ON THE VEHICLE. LOW GRADE LEAK THAT WAS COATING TRANSMISSION AND LEAVING OIL BEHIND ON THE GROUND. LEAK OCCURRED ANYTIME THAT THE ENGINE WAS RUNNING. NOT COVERED BY WARRANTY BECAUSE IT IS NOT CONSIDERED A MECHANICAL ISSUE UNDER THE POWERTRAIN WARRANTY PROVISIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946460January 19, 2017
POWER TRAIN
I HAD COMPLAINTS OF TRANSMISSION PROBLEMS SINCE I BOUGHT THE VAN. IT HAS NO POWER GOING IN REVERSE, AND IT WOULD HARD SHIFT FROM A STOP. I TOOK IT IN TWICE BEFORE THE CLUTCH BROKE. I HAD TO HAVE THE TRANSMISSION REBUILT BECAUSE THAT IS WHAT THEY SUGGESTED. YOU NEED TO LOOK INTO TRANSMISSION PROBLEMS IN THIS VAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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