Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11010988July 27, 2017
AIR BAGS, SEATS
THE ACTIVE-RESTRAINT HEAD RESTS DEPLOYED WHILE DRIVING THROUGH A PARKING LOT MAKING A LOUD BANG THAT SOUNDED LIKE A GUN SHOT. THE DEPLOYMENT OF THE ACTIVE-RESTRAINT HEAD RESTS WAS A DISTRACTION TO THE DRIVER AND IF ANYONE HAD BEEN IN THE PASSENGER SEAT IT COULD HAVE CAUSED AN INJURY. THE VAN IS STILL UNDER WARRANTY AND THE DEALERSHIP COULD NOT TELL US IF RESETING THE HEADREST WOULD BE COVERED UNDER OUR WARRANTY OR NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011090July 27, 2017
ELECTRICAL SYSTEM
I RECEIVED THE RECALL IN THE MAIL AND WENT TO THE DODGE DEALER OVER A YEAR AGO AND NEVER HEARD A THING FROM THEM AGAIN. RECALL R03 / NHTSA 14V-373. SOMETIMES I HAVE TO PUT THE VAN IN NETURAL TO START THE VAN. IT STOPPED ON ME WHILE I WAS OUT (PARKED) AND FIRESTONE ADVISED ME TO START THE VAN THIS WAY BECAUSE NOTHING WAS WRONG OTHERWISE. SOMETIMES MY REAR WINDOW WILL CLOSE ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010780July 26, 2017
ELECTRICAL SYSTEM
NOW, IN ADDITION TO STALLING AT ANY TIME AND ANY SPEED, AT TIMES THE VAN WILL NOT START (WONT EVEN TURN OVER) AND THE WINDOWS INTERMITTENTLY WORK. CLEARLY IT'S A TOTALLY INTEGRATED POWER MODULE (TIPM) ISSUE. FOLKS, CHECK OUT HOW INCOMPETENT THE NHTSA IS, GO TO HTTP://WWW.CHRYSLERPROBLEMS.COM/TRENDS/TIPM/ SO MANY TIPM ISSUES THAT THE NHTSA REFUSES TO ADDRESS UNTIL SOME OF US DIE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010466July 25, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING, AIR BAGS
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE IGNITION SWITCH TURNED OFF WITHOUT WARNING. THE CONTACT LOST POWER TO THE BRAKES AND STEERING WHEEL AND HAD TO SHIFT INTO NEUTRAL TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED ON SEVERAL DIFFERENT OCCASIONS OVER THE YEARS. THE CONTACT TOOK THE VEHICLE SEVERAL TIMES TO BUTLER CHRYSLER DODGE JEEP (1555 SALEM RD, BEAUFORT, SC 29902 (843) 474-0026), BUT THE FAILURES COULD NOT BE DUPLICATED OR DIAGNOSED. RECENTLY, THE CONTACT SPOKE TO AN INDEPENDENT MECHANIC WHO STATED THAT THEY WOULD NEED TO KEEP THE VEHICLE OVERNIGHT TO COMPLETE DIAGNOSTIC TESTING AND ATTEMPT TO DUPLICATE THE FAILURE. PRIOR TO THIS, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO BUTLER CHRYSLER DODGE JEEP, BUT THE DIAGNOSIS WAS UNKNOWN. THE CONTACT'S INSURANCE COMPANY INFORMED HER ABOUT NHTSA CAMPAIGN NUMBERS: 11V139000 (ELECTRICAL SYSTEM) AND 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE VIN WAS EXCLUDED. THE CONTACT TRIED CONTACTING THE MANUFACTURER FOUR TIMES BY LEAVING VOICE MESSAGES, BUT HAD NOT RECEIVED A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006781July 21, 2017
AIR BAGS
DRIVER ACTIVE HEADREST CONTROL CIRCUIT SHORT , I CALL CHRYSLER GROUP RECALL ASSISTANCE CENTER THEY APPROVE THE PARTS TO BE REPLACE BUT THE DEALER THEY WANT TO CHARGE ME IN THESE IS THE DEFECTIVE HEADREST CONTROL......
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010019July 21, 2017
ELECTRICAL SYSTEM, ENGINE
MY DODGE KEEPS ON HAVING ELECTRICAL ISSUES WITH BATTERY LIGHT COMING ON AND BATTERY IS NEW LIGHTS FLICKER ON AND OFF ON PANEL WHILE DRIVING. CONCERNING POSSIBILITY OF CHARGING SYSTEM NOT WORKING AS WELL. BUT ALTERNATOR IS NEW. CAR WONT START SOMETIMES LIKE THE BATTERY IS DEAD BUT BATTERY IS NEW BOUGHT IN 2016 OCT. IT SOMETIMES WONT TURN OVER AND FACT IS THE CARS POWER DOORS ARE NOW BEEPING AT ME AND NOT SURE WHY. THAT JUST STARTED. I GOT TO UNLOCK DOORS BUT NOW THEY BUZZ CONSTANTLY. CITY DRIVING MOSTLY BUT SCARED TO DRIVE BECAUSE IT ACTS LIKE IT WANTS TO STOP COMPLETELY .ALL THIS HAPPENS AS I TRY AND DRIVE MY CAR. ONE TIME THIS LAST WEEK CAR DIDN'T START, HAD TO JUMP IT STARTED RIGHT UP THEN. IM SCARED TO DRIVE THIS CAR.NO ONE AT BEAR AUTO TOLD ME THIS CAR HAD ELECTRICAL PROBLEMS. REDMOND OREGON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006548July 20, 2017
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM
TL* THE CONTACT'S MOTHER OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE FRONT AND REAR DRIVERS SIDE, AND THE FRONT AND REAR PASSENGER SIDE WINDOWS BECAME INOPERABLE. ALL MENTIONED WINDOWS WOULD INDEPENDENTLY OPEN AND CLOSE. THE CONTACT ALSO STATED THAT ALL OF THE DOORS LOCKED AND UNLOCKED INDEPENDENTLY. THE CONTACT MENTIONED THAT THE A.C. UNIT FAILED. THE VEHICLE WAS TAKEN TO ALL STAR DODGE CHRYSLER JEEP RAM AT 11503 ST CHARLES ROCK RD, BRIDGETON, MO 63044, (314) 291-2050 WHERE IT WAS DIAGNOSED THAT THE POWER CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,393. UPDATED 09/01/17*LJ THE CONSUMER STATED THE BACK WINDOWS WOULD ROLL DOWN AND THE SLIDING SIDE DOOR WOULD OPEN AND CLOSE, EVEN AFTER THE ALARM WAS SET. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006355July 19, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. JASPER JEEP OF JASPER, GEORGIA WAS MADE AWARE THE FAILURE AND IT WAS DETERMINED THAT THE TIPM MODULE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 68,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005619July 17, 2017
ELECTRICAL SYSTEM
THE BATTERY LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. SHORTLY AFTERWARDS, THE TRACTION CONTROL, ABS, AND AIR BAG LIGHTS ILLUMINATED AND THE RPMS FLUCTUATED WHILE DRIVING MY KIDS TO SUMMER CAMP OUT OF TOWN. WHEN I ARRIVED TO MY DESTINATION THE CAR WOULD NOT RESTART DUE TO THE BATTERY BEING DEAD.I GOT A JUMP START AND WAS ABLE TO MAKE IT TO A LOCAL STORE TO REPLACE THE BATTERY AT A COST OF $163 AND MAKE IT HOME. THE NEXT DAY I STILL HAVE THE SAME ISSUES.MANY OTHERS HAVE HAD THE SAME PROBLEM AND IT WOULD APPEAR THIS IS A COMMON PROBLEM. I WILL BE MAKING AN APPOINTMENT TO HAVE THE VEHICLE TOWED TO THE DEALER. I AM SURE IT IS THE ALTERNATOR AND I WILL NEED TO REPLACE AS OTHERS HAVE DONE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE IS NOT EVEN PAID FOR YET AND THE FAILURE MILEAGE WAS JUST OVER 52,000. I REALLY HOPE THIS ISSUE WILL BE INVESTIGATED SOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006005July 17, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MULTIPLE ATTEMPTS TO START, PERHAPS OCCURING MOST OFTEN IN THE MORNING WHEN THE VEHICLE IS COLD. THE PROBLEM GETS WORSE OVER TIME AND EVENTUALLY WON'T START AT ALL. UNEXPLAINED BATTERY DRAINAGE DUE TO A RELAY THAT IS STUCK IN THE CLOSED/ON POSITION. YOU CAN LIKELY HEAR THE FUEL PUMP RUNNING IF LISTENING FROM THE REAR OF THE VEHICLE AFTER IT'S TURNED OFF. BATTERY DRAINAGE MAY STILL OCCUR EVEN AFTER A NEW BATTERY IS INSTALLED. THE VEHICLE STALLS WHILE DRIVING AND YOU COAST TO A STOP. THE VEHICLE WON'T START AND APPEARS TO BE OUT OF GAS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005452July 15, 2017
AIR BAGS, ELECTRICAL SYSTEM
CAR WAS NOT ABLE TO START WITH CLICKING NOISE. ALSO FUEL PUMP WAS STILL RUNNING LONG AFTER CAR WAS TURNED OFF AND EXITED. PROBLEM WAS THE TIPM. THIS IS A RECALL FOR OTHER DODGE MODELS THAT ARE 2011 YET IT IS NOT FOR MY VAN. THIS IS OVER A $1000 PROBLEM TO HAVE DEALERSHIP CHANGE THE TIPM. NOW MY AIRBAG LIGHT IS ON. I'M FINDING MASS OF PEOPLE HAD THIS PROBLEM BECAUSE OF WATER INTRUSION IN CONNECTION IN ENGINE COMPARTMENT. HOW IS THIS NOT A RECALL? THAT SHOULD BE A WATER SEALED CONNECTION TO PREVENT AIRBAG SYSTEM SHUTTING OFF. WE WERE STATIONARY, CAR RUNNING, LIGHT CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004754July 12, 2017
FUEL/PROPULSION SYSTEM
VEHICLE CONVERTED BY ELDORADO NATIONAL SALINA KANSAS. I HAVE A FLEET OF 530 MINIVANS CONVERTED NOW CALLED AMERIVAN. WE HAVE HAD FUEL LEAK COMPLAINTS THAT GENERATED NHTSA RECALL 16V222. THE VEHICLE ON THIS COMPLAINT BLEW A FUEL LINE OFF THE VEHICLE ABOVE THE CATALYTIC CONVERTER. REPAIRS OUTLINED IN 16V222 HAVE NOT FIXED THE PROBLEM. THE NEW FAILURE HAPPENED JUNE 22 2017. THE VEHICLE WAS BUILT AFTER THE RELEASE OF 16V222. THE VEHICLE WAS DRIVING DOWN A STREET ON LOS ANGELES WITH PASSENGERS ON BOARD LOST POWER. TRIED TO RESTART A PUDDLE OF FUEL WAS UNDER THE VEHICLE. DRIVER CALLED FOR A TOW. THIS VEHICLE AND MANY OTHERS IN MY FLEET WERE BUILT AFTER 16V222. ELDORADO NATIONAL BUILDS MANY OF THESE LOW FLOOR VEHICLES FOR THE DISABLED COMMUNITY, FURTHER ACTION NEEDS TO BE TAKEN TO REMEDY THE PROBLEM TO INCLUDE RETROFITTING VEHICLES BACK TO 2011. THIS IS AN ON GOING PROBLEM WITH ELDORADO CONVERTED MINIVANS WE HAVE MANY I USED THE LAST MAJOR SAFETY RELATED FAILURE AS THE INCIDENT DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004752July 12, 2017
ELECTRICAL SYSTEM
CAR SHUT OFF WHILE DRIVING, WILL NOT CRANK OR TURN OVER. POWER TRANS MODULE ISSUE AFTER A RECALL THAT REPROGRAMMED THE POWER TRANS MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004775July 12, 2017
SEAT BELTS, AIR BAGS, SEATS
TL* THE CONTACT OWNED A 1998 DODGE GRAND CARAVAN. WHILE THE CONTACT'S WIFE WAS DRIVING 45 MPH, ANOTHER VEHICLE TRAVELING APPROXIMATELY 70 MPH STRUCK THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE FRONT PASSENGER SEAT (THE CONTACT'S SEAT) SEPARATED FROM THE SEAT TRACK. THE CONTACT STRUCK THE SIDE DOOR AND WAS THROWN INTO THE REAR OF THE VEHICLE. THE SEAT BELT FAILED TO RESTRAIN THE CONTACT AND HE WAS THEN STRUCK BY THE SEAT. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK. THREE OCCUPANTS IN THE OTHER VEHICLE WERE ALSO INJURED, AS THE FRONT PASSENGER'S FEET WENT THROUGH THE WINDSHIELD AND TWO OF THE OCCUPANTS SUFFERED WHIPLASH. MEDICAL ATTENTION WAS REQUIRED FOR ALL THE INJURED OCCUPANTS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND THE CONTACT'S INSURANCE COMPANY CONFIRMED THAT THE VEHICLE WAS DESTROYED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. SEE ALSO 11004763. *DSY ..UPDATED 08/04/17 *BF UPDATED 10/11/2017*JS *JS *JS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11004763July 12, 2017
SEATS
I WAS INVOLVED IN A REAR END CRASH AND THE FRONT PASSENGER SEAT INCAS IN CAME APART AT THE ADJUSTER TRACKS. THIS CAUSED ME TO BE THROWN INTO THE REAR OF THE VAN MAKING MY INJURES MUCH WORSE. SEE ALSO 11004775. *DSY
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11004221July 11, 2017
WHEELS
HUB BEARING ASSEMBLY FAILED.THIS A SAFETY ISSUE HAVE CHILDREN AND THIS NEED TO BE FIX HAVE CONCERNS ABOUT REPORTS BY SEVERAL CUSTOMERS THAT HAVE TO COME OUT OF POCKET WHEN THIS IS A DEFECT FROM MANUFACTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004049July 10, 2017
ELECTRICAL SYSTEM
NON FUNCTIONAL FRONT WINDOWS, HEATED MIRRORS. WIPERS COME ON THEN OFF, HEATER DUCT NOISE AND DASH LIGHTS FLASH SOMETIME, WHEN STARTING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003852July 9, 2017
ELECTRICAL SYSTEM
VEHICLE AT 36500 MILES THE PASSENGER SIDE SLIDING DOOR BUZZING WHEN STARTING OR LOCKING VEHICLE. UPON VISITING THE LOCAL DODGE DEALERSHIP WAS INFORMED THAT THE DOOR ACTUATOR WAS DEFECTIVE AND WOULD COST APPROXIMATELY 300 TO 500 TO REPAIR. THE FULL DODGE WARRANTY ENDED AT 36000 MILES. THE DOOR WILL NOT LOCK. AUTOMATICALLY THIS IS A SERIOUS FLAW AND RISK TO OCCUPANT WHILE DRIVING IF THE DOORS ARE NOT VERIFIED MANUALLY LOCKED. THIS IS A RISK FOR CHILDREN, IN THE EVENT OF AN ACCIDENT, LOCATED IN THE CENTER SEATS OF THE VEHICLE WHILE OPERATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003799July 8, 2017
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
WHEN THE VEHICLE IS IN DRIVE BUT IS STATIONARY, EVERYTHING WILL TURN OFF. THE ELECTRICAL SYSTEM GOES DOWN AND THE ENGINE SHUTS OFF. AFTER A BRIEF MOMENT (APPROXIMATELY ONE TO TWO SECONDS), THE ELECTRICAL SYSTEM WILL COME BACK UP AND ALL ELECTRONIC COMPONENTS COME BACK ON, BUT THE CLOCK ON THE RADIO IS RESET TO 12:00. AT THIS POINT, WE CAN PUT THE VEHICLE IN PARK AND RESTART IT. THIS HAS OCCURRED SEVERAL TIMES IN THE PAST SEVERAL WEEKS. THE MOST RECENT OCCURRENCE WAS 2017.07.07 AND IT DID IT TWICE WITHIN FIFTEEN MINUTES. WE DO NOT KNOW FOR SURE WHAT IS CAUSING THIS TO OCCUR, BUT IT SEEMS TO BE CONNECTED TO THE MAIN COMPUTER AND/OR THE ANTI-THEFT SYSTEM, AS THIS IS A COMPLETE SYSTEM SHUTDOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003226July 6, 2017
ELECTRICAL SYSTEM
PASSENGER SIDE REAR DOOR ELECTRICAL HARNESS APPEARS TO HAVE SHORTED AND MELTED THE INTERIOR. SIMILAR TO 10V235000 RECALL. THIS VIN IS NOT COVERED BY THAT RECALL BUT IS FROM THE SAME YEAR. POSSIBLE CATASTROPHIC FIRE COULD RESULT IF PLASTIC REACHED SPECIFIC TEMPERATURE TO ALIGHT. BURNING PLASTIC SMELL WAS NOTED DURING 4 HOUR DRIVE. HEADACHE AND MILD NAUSEA RESULTED FROM THE SMELL. SMELL REMINDED OWNER OF BURNED WIRING IN THE LAB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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