Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11083414April 5, 2018
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER. THE CONTACT STATED THAT ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ANCIRA VOLKSWAGEN OF LAREDO (2701 BOB BULLOCK LOOP, LAREDO, TX), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083430April 5, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
THE CAR ENGINE STOPPED WORKING WHILE I WAS DRIVING IN THE ROAD. THEN IT WOULD START AFTER I CRANK THE KEY. I ALSO NOTED THAT SOME DAYS IT WOULD NOT START WHEN COLD. CONTACTED DEALER AND THEY SAID IF THE ENGINE LIGHT IS NOT ONE THEY CAN'T DIAGNOSE THE PROBLEM. AFTER SEARCHING THE INTERNET IT LOOKS LIKE MY CAR HAS A FUEL PUMP RELAY ISSUE/TIMP. WE DON'T FEEL SAFE DRIVING THE CAR AS IT WAS VERY SCARY TO STOP WITHOUT WARNING IN THE ROAD OR HWY. THIS ISSUE HAPPENED BEFORE ABOUT 6 MONTH AGO AND THE DEALER CHANGED THE TRANSMISSION TORQUE. THE LATEST HAPPENED LAST WEEK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083427April 5, 2018
AIR BAGS
I HAVE INSTALLED A BLUE DRIVER DIAGNOSTICS TOOL TO MY VEHICLE AND REPORTED THAT I HAVE A RECALL FOR MY VEHICLES AIRBAG (PLEASE SEE ATTACHMENT), BUT WHEN I CALLED CHRYSLER/DODGE HELP DESK AND SAID THAT I DON'T HAVE ANY RECALL LISTED IN MY FILE. WHEN I CALLED BLUE DRIVER COMPANY THEY SAID THAT INFORMATION IS CAME FROM CHRYSLER. IT'S SAYS IN THE RECALL INFO (BLUE DRIVER) THAT ITS FREE OF CHARGE, BUT WHEN I CALLED CHRYSLER HELP DESK, THE DEALER WILL CHARGE ME FOR DIAGNOSTICS. I JUST WANT TO KNOW IF THIS RECALL FROM BLUE DRIVER CAR DIAGNOSTIC COMPANY'S RECALL REPORTS AN ACCURATE RECALL INFORMATION, THIS IS A SAFETY ISSUE INFORMATION SO THAT IS WHY I'M CONCERN ABOUT IT. HOPE YOU CAN HELP ME. THANKS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082231March 30, 2018
ELECTRICAL SYSTEM
WHEN STARTING THE VEHICLE ABOUT 3 MONTHS AGO THE VAN BEGAN TO STALL IMMEDIATELY AFTER IT STARTED. TODAY WHILE DRIVING THE VAN SHUT OFF ON ME AT A STOP. TRIED SEVERAL TIMES TO GET IT RESTARTED BUT AFTER A FEW MINUTES IT FINALLY STARTED. NO ONE WAS INJURED OR DAMAGE. I BEGAN LOOKING THROUGH RECALLS FIR THE WIN MODULE AND FOUND THERE WAS ALREADY A RECALL FOR 2009 AND 2010 DODGE GRAND CARAVANS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081974March 29, 2018
STRUCTURE:BODY, VISIBILITY:GLASS, SIDE/REAR
TL* THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE REAR GLASS ABRUPTLY FRACTURED WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED. THE CONTACT PURCHASED THE VEHICLE ON MARCH 28, 2018 AT (DON WOOD CHRYSLER, DODGE, JEEP, RAM 58 WEST SECOND STREET LOGAN, OHIO 43138 740-385-5626). THE VEHICLE WAS NOT TAKEN BACK TO THE DEALERSHIP FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 170,732. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082007March 29, 2018
SERVICE BRAKES, VEHICLE SPEED CONTROL
WHILE DRIVING OVER 40 MPH, SUDDENLY BRAKES GET SPASTIC, THEY ARE TRYING TO BRAKE AS I AM DRIVING ON EXPRESSWAY. THIS PROBLEM WORE OUT COMPLETELY THE BRAKES AND CALIPERS AT 18000 MILES. GOT NEW BRAKES (DODGE REGULATION) AND NOW SAME THING HAPPENED ON EXPRESSWAY WHILE DRIVING OVER 45MPH. I NEED TO DRIVE ON X-WAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082028March 29, 2018
UNKNOWN OR OTHER
IT SAID THAT MY GRAND CARAVAN DID NOT HAVE AN OPEN RECALL FOR THE KEY & IGNITION CYLINDER, AND THE VEHICLE KEEPS TELLING US THAT I HAVE A BAD KEY AND THE VEHICLE WONT START AT TIMES CAN YOU CHECK INTO THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082061March 29, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING AT ANY SPEED, THE ENGINE SHUT OFF WITHOUT WARNING. THE VEHICLE RESTARTED AFTER A FEW MINUTES AND WAS TAKEN TO HAASZ AUTOMALL OF RAVENNA (4886 OH-59, RAVENNA, OH 44266, 330-296-2866) WHERE THE TECHNICIAN STATED THAT THERE WAS NO RECALL. A DIAGNOSTIC TEST WAS PERFORMED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE TECHNICIAN RECOMMENDED A MORE EXTENSIVE TEST, BUT THE CONTACT DECLINED TO PAY THE HIGH COST FOR THE TEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082093March 29, 2018
ELECTRICAL SYSTEM
WHEN DRIVING ALONG THE VEHICLE JUST SHUTS OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081824March 28, 2018
AIR BAGS
I RECENTLY TOOK MY CAR IN FOR AN INSPECTION STICKER, BUT IT FAILED DUE TO THE AIR BAG SENSOR LIGHT BEING ON. I LOOKED UNDER THE RECALLS AND THEIR IS A RECALL FOR THIS ISSUE FOR THE YEAR AND MAKE OF MY CAR, BUT WHEN I SEARCH THE VIN NUMBER IT CLAIMS THAT MY CARE IS NOT INCLUDED IN THE RECALL. CAN THIS BE LOOKED INTO SO THAT MY CARE CAM BE INCLUDED AND I CAN GET THE ISSUES FIXED. I HAD MY INSPECTION DONE ON 3/2/18.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081859March 28, 2018
POWER TRAIN
YELLOW ENGINE LIGHT CAME ON. 2013 DODEG GRAND CARAVAN DRIVEN AT 30-40 MPH. OBD II CODE P07040 - TCC VALUE HIGH. 102,555 MILES. TORQUE CONVERTER RPM DOES NOT MATCH TRANSMISSION. SLIPPAGE MOST LIKELY DUE TO CLUTCH. NO SIGNIFICANT SYMPTOMS. OCCASIONAL GLITCH ON STARTING TO MOVE FORWARD. TOLD REPAIR TO TORQUE CONVERTER, CLUTCH AND TRANSMISSION. ADDED XMISSION S/W NEEDED UPDATE AND XMISSION FILTERS NEEDED REPLACEMENT. BOTH WITH EXTRA CHARGE. (FORTUNATELY I HAD LIFETIME WARRANTEE - $100 DEDUCTIBLE - WHEW). TOTAL CHARGE - DEDUCTIBLE, S/W UPDATE, AND FILTERS =$250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080997March 23, 2018
ELECTRICAL SYSTEM
MY VAN SEEMED TO HAVE A MIND OF ITS OWN. STARTING SOMETIMES THEN MORE AND MORE OFTEN NOT STARTING! I WENT TO 4 DIFFERENT MECHANICS AND WAS REPEATEDLY TOLD THAT NOTHING WAS WRONG. EVENTUALLY, I WAS BRINGING MY VAN INTO A DEALERSHIP TO FIX A RECALL AND WHILE THERE THEY TOLD ME THAT MY VANS TIPM IS THE PROBLEM AND NEEDS TO BE REPLACED! THIS WOULDN'T BE A PROBLEM WITH ME IF MY EXTENDED WARRANTY COVERED IT, IT DOESN'T! THIS TIPM DEAL COST $1480.00 DOLLARS! I CAN'T AFFORD ANYWHERE NEAR$1480.00 DOLLARS AND NOW IT'S IN THE SHOP NOT STARTING AT ALL! WHAT CAN I DO? HOW IS THIS NOT RECALLED WITH SO MANY CASES? IS THERE REALLY NO ONE WHO CAN HELP?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081126March 23, 2018
ENGINE
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT HEARD A KNOCKING SOUND COMING FROM THE ENGINE COMPARTMENT WHENEVER THE VEHICLE WAS STARTED. THE NOISE BEGAN APPROXIMATELY ONE WEEK AGO. IN JUNE OF 2017, THE VEHICLE WAS REPAIRED BY PAT MCGRATH DODGE/JEEP/CHRYSLER IN CEDAR RAPIDS, IOWA FOR A FAILURE RELATED TO THE LIFTERS ON THE FRONT OF THE VEHICLE. IN FEBRUARY OF 2018, THE SAME DEALER DIAGNOSED THAT PISTON NUMBER SIX FAILED. FOR THE RECENT FAILURE, THE SAME DEALER DETERMINED THAT THE ENGINE HEAD ON THE OTHER SIDE NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080402March 21, 2018
ELECTRONIC STABILITY CONTROL (ESC)
DOOR BLEND ACTUATOR IS BROKEN. PASSENGER SIDE ONLY BLOWS HEATED AIR. THIS VEHICLE SHOULD BE INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080620March 21, 2018
SERVICE BRAKES, ENGINE, POWER TRAIN
2011 DODGE CARAVAN PURCHASED 3/2017. MOTOR HAD A SLIGHT KNOCKING SOUND TOOK IT BACK TO DEALER THEY SENT ME TO THEIR MECHANIC. I WAS ASSURED THAT IT WAS FINE. THEN BRAKES WENT REALLY LOW AND DID NOT STOP RIGHT. TOLD IT WAS A MASTER CYLINDER.INSTALLED THAT THEN IT HAPPENED AGAIN SO WAS TOLD THAT IT WAS A BAD MASTER CYLINDER. INSTALLED ANOTHER ONE. DID NOT FIX THE PROBLEM AFTER A FEW DAYS.????? THEN I WAS TOLD WE NEEDED A BRAKE BOOSTER. INSTALLED THAT AND IT DID SEEM LIKE THAT WAS IT FIXED, THEN THE BRAKE LIGHT CAME ON AND BRAKE PEDAL WENT LOW. NOW IT HAS A VERY HORRIBLE SOUND AND THE TRANY AT TIMES DOES NOT WANT TO SHIFT AND THE RPM'S GO UP AND I HAVE TO PULL OVER AND SHUT OFF THE VEHICLE AND TURN IT BACK ON AND IT WILL SHIFT.???? ELECTRONICAL.??? I HAVE READ COMPLAINTS ON NHTSA AND I FEEL LIKE DODGE SHOULD REPAIR THE BRAKES AND THE TRANY PROBLEM. FROM WHAT I CAN READ IT IS A DEFECTIVE PART OF THE PROGRAMMING. THE HORRIBLE NOSIE WHEN YOU PULL OFF, I DONT KNOW WHAT IT IS BUT SOUNDS BAD.. I CALLED DODGE DEALERSHIP RIGHT AFTER I BOUGHT THE VAN AND THEY WERE VERY RUDE AND SAID THERE WERE NOT ANY RECALLS FOR THIS 2011 VAN AND I SEE THAT THERE IS AND SOME SAYS COMPLETE. WELL IF THEY ARE COMPLETE SEEMS TO ME LIKE IT NEEDS TO BE REPAIRED AGAIN BECAUSE IT IS DOING WHAT I SEE THAT PEOPLE ARE COMPLAINING ABOUT. I OWE NEARLY 14,000 ON THIS VAN. . DOGE/CHRYSLER SHOULD MAKE IT GOOD. THE COMPLETE ON THE RECALLS LIKE I SAID IS NOT COMPLETE. PLEASE HELP ME IF YOU CAN. I DONT HAVE MUCH FAITH AFTER THE PERSON AT THE DODGE DEALERSHIP WAS SO RUDE TO ME, BUT MAYBE YOU ALL THERE CAN HELP ME GET IT REPAIRED. THIS IS A SAFETY ISSUE.THE WINDOWS SOMETIMES DONT WANT TO COME DOWN AND YALL HAVE SOMETHING ABOUT IT MIGHT CATCH ON FIRE.THE KEYBOB WILL NOT OPEN THE SIDE DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080678March 21, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
TIPM FAILING. WE BEGAN HAVING ISSUES WITH WHAT WAS THOUGHT TO BE FUEL PUMP AND HAVE HAD THE CAR IN THE SHOP TO REPLACE THE FUEL PUMP WITHOUT RESOLUTION. I WAS RECENTLY DRIVING AND HAD THE CAR SHUT OFF ON A 55MPH ZONE OF A HIGHWAY WITH 3 KIDS PLUS MYSELF AND HUSBAND IN THE CAR FOR 45 MINUTES BLOCKING A LANE OF TRAFFIC WHILE WAITING TO BE TOWED. WE HAVE HAD THE CAR STRAND US IN VARIOUS LOCATIONS 5 TIMES SINCE WE BOUGHT THE CAR 08/17. WE HAVE BEEN RESEARCHING THAT IT LOOKS TO BE THE TIPM THAT IS MALFUNCTIONING AND CAUSING THE FUEL PUMP TO RUN RANDOMLY, SOMETIMES CONTINUOUSLY FOR HOURS DRAINING THE BATTERY, OR STOP RUNNING CAUSING THE CAR TO DIE DUE TO LACK OF FUEL WHILE HAVING ALL HEADLIGHTS, WIPES AND INTERIOR LIGHTS FUNCTIONING. THE TIPM HAS CAUSED ME TO BLOCK LANES OF TRAFFIC ON HIGHWAYS, BUSINESS DRIVEWAYS AND BE STUCK IN PARKING LOTS 60+ MILES FROM MY HOME DUE TO THE FUEL PUMP NOT SHUTTING OFF WHEN THE CAR IS TURNED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080750March 21, 2018
UNKNOWN OR OTHER
VEHICLE LEAKS ON PASSAGENER SIDE.WHEN IT RAINS OR U RUN IT THROUGH THE CAR WASH WATER SOMETIMES RUNS BEHIND THE DASH UNTO THE FLOOR. WE HAVE TRIED TO FIND THE LEAK TO NO AVAIL. CARPET HAS FORMED MILDEW FROM THE LEAK. CANNOT GET THE CO. TO FIX OR TELL US WHERE THE LEAK IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080292March 19, 2018
TIRES
4 HIGH QUALITY TIRES FROM GOODYEAR: 2 SOLD IN 2016 AND 2 SOLD IN 2017 FOR THE SAME VEHICLE FOUND TO HAVE THE RUBBER COMPOUND CRACKING AND SHOWING PREMATURE AGEING. ALL 4 TITRES SOLD, BALANCED AND INSTALLED BY GOODYEAR OUTLETS. TIRE 1) PURCHASED 03/12/2016 DOT#DAVRCUER PRODUCTION DATE 0515 (WEEK 5 OF 2015) TIRE 2) PURCHASED 03/12/2016 DOT# DAVRCUER PRODUCTION DATE 4314 (WEEK 43 OF 2014) TIRE 3) PURCHASED 01/15/2017 DOT# DAV8CUER PRODUCTION DATE 1715 !WEEK 17 OF 2015 TIRE 4) PURCHASED 01/15/2017 DOT# DAV8CUER PRODUCTION DATE 3814 (WEEK 38 OF 2014 THE TIRE MODEL IS 99H SL EAGLE LS2 VSB AND WERE MOUNTED ON A DODGE GRAND CARAVAN FOR FAMILY USE. WE WENT BACK TO THE ORIGINAL GOODYEAR DEALER CONCERNING THIS PROBLEM AND WERE TOLD THAT THE TIRES WERE SUFFERING FROM PREMATURE WEAR AND SHOULD BE CHANGED.THE RECOMMENDATION FROM THEM WAS TO CHANGE THE TIRE AFTER 4 YEARS. THE ISSUE IS THAT THE THE TIRES WERE ALREADY 2 YEARS OLD AT THE TIME OF BEING PURCHASED AS PREMIUM NEW TIRES AT A TOTAL COST OF $667.45. SO AFTER JUST 2 YEARS OF USE WE ARE FACED WITH THE CRACKING AND PREMATURE WEAR OF THE RUBBER COMPOUND CAUSING THE TIRE TO BECOME UNRELIABLE AND SUBJECT TO A PREMATURE FAILURE. WE ARE NOW REQUIRED FOR OUR OWN SAFETY AND THAT OF OTHER ROAD USERS TO PURCHASE 4 REPLACEMENT TIRES AT A COST OF $640.00 WHY ARE MAJOR TIRE MANUFACTURERS AND THEIR RETAILERS ALLOWED TO SELL TO THE PUBLIC OLD TIRES AS "NEW" ?.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079817March 16, 2018
STRUCTURE:BODY, STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR DID NOT OPEN MANUALLY OR ELECTRONICALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED CLEAR LAKE CHRYSLER JEEP DODGE AT 281-481-1000 (15711 GULF HWY, WEBSTER, TX 77598) AND WAS INFORMED THAT THE ACTUATOR MAY NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 71,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079621March 15, 2018
ELECTRICAL SYSTEM
THIS VEHICLE HAS HAD SEVERAL ELECTRICAL COMPONENT FAILURES THAT WERE PREMATURE AND UNEXPLAINED. COMPUTER MODULE REPLACED TWICE, SENSORS REPLACED BEFORE THEY SHOULD HAVE GONE BAD. WE ALSO WERE EXPERIENCING SMALL ELECTRICAL ISSUES ALL OVER THE VEHICLE, PROBLEMS WITH WINDOWS, SLIDE DOORS, ACCESSORIES, RADIO ETC. AFTER INSPECTION OF THE ELECTRICAL SYSTEM A PROBLEM WAS OBSERVED WITH TWO OF THE MAIN WIRING HARNESSES FOR ENGINE COMPONENTS, ONE WAS ROUTED OVER THE TOP OF THE RADIATOR HOSE WHERE IT ATTACHES TO THE TOP OF THE MOTOR ALLOWING EXCESSIVE HEAT TO MELT THE WIRE PROTECTION SLEEVES AND WIRE COATING WHICH CAUSED CONTACT OF WIRES EXPOSED. ANOTHER SECTION OF WIRING ROUTED DOWN FROM THE MAIN FUSE BOX AND RESTED ON TOP OF THE TRANSMISSION COVER RESULTING IN OVERHEATING OF THE WIRES. THESE TWO ISSUES CAUSED EXCESSIVE HEATING OF THE WIRING TO EFFECT THE CURRENT FLOW TO AND FROM THE MAIN WIRE PORT FOR ALL ELECTRICAL COMPONENTS OF THE VEHICLE AND RESULTED IN SYSTEM MALFUNCTIONS EVERYWHERE. THIS IS A POOR DESIGN BY THE MANUFACTURER AND A SERIOUS SAFETY CONCERN. I WOULD WANT ANYONE WITH THE SAME VEHICLE TO KNOW THIS IS PROBABLY THE RESULT OF NUMEROUS ELECTRICAL COMPONENT FAILURES OR PROBLEMS THEY ARE EXPERIENCING THAT MAY LEAD TO EXCESSIVE REPAIRS THAT ARE NOT NECESSARY IF THE WIRING IS ROUTED IN A BETTER WAY TO AVOID OVERHEATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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