Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11219346June 11, 2019
ELECTRICAL SYSTEM, TRACTION CONTROL SYSTEM, STEERING, SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH, THE TRACTION CONTROL INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT EXPERIENCED DIFFICULTY DEPRESSING THE BRAKE PEDAL, WHICH HAD TO BE DEPRESSED ALL THE WAY TO THE FLOORBOARD TO STOP THE VEHICLE. THE CONTACT TURNED OFF THE IGNITION IN THE MIDDLE OF THE STREET AND ACTIVATED THE HAZARD LIGHTS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE HOME. UPON RESEARCH, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURES. THE CONTACT CALLED FURY CHRYSLER JEEP DODGE RAM SAINT PAUL (LOCATED AT 1000 CONCORD ST S, SOUTH ST PAUL, MN 55075, (651) 451-1313), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218926June 10, 2019
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR'S BUZZING ACTUATOR WENT OUT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SISK CHRYSLER DODGE JEEP RAM (270-885-9900, LOCATED AT FORT CAMPBELL BLVD, HOPKINSVILLE, KY 42240) AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS A KNOWN ISSUE AND THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE DEALER REBUILT THE ENTIRE DOOR AT THE CONTACT'S EXPENSE. APPROXIMATELY ONE MONTH LATER, THE DRIVER'S SIDE DOOR BUZZING ACTUATOR ALSO FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED AGAIN. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219101June 10, 2019
FUEL/PROPULSION SYSTEM
THE TIPM HAS GONE BAD IN THIS VAN. THE VAN WILL STALL WHILE DRIVING AND THE FUEL PUMP WILL STAY RUNNING IF YOU DON'T PULL THE FUSE. THIS IS A RECALL ON ONLY CERTAIN MODELS MADE BY DODGE BUT THEY ARE CLAIMING IT IS NOT A PROBLEM WITH THIS VAN EVEN THOUGH THEY ARE THE SAME COMPONENTS. I NOW HAVE TO PUT OUT $1600 TO REPAIR SOMETHING CHRYSLER WILL NOT ACCEPT RESPONSIBILITY. THIS VEHICLE IS UNSAFE WITHOUT THE REPAIR AND CHRYSLER SHOULD DO BETTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218740June 9, 2019
EXTERIOR LIGHTING
MAJOR PROBLEMS WITH T.I.P. MODULE WHILE DRIVING AT NIGHT THE INTERIOR AND HEAD LIGHTS START TO FLICKER AND EVENTUALLY GO COMPLETELY OUT. I HAVE 5 KIDS AND HAVE BEEN ALMOST HIT HEAD ON WHEN THIS HAPPENS BECAUSE IT HAPPENS WITHOUT WARNING. I HAVE HAD TO SIT BESIDE THE ROAD FOR HOURS WAITING ON MY LIGHTS TO COME BACK ON AND SOMETIMES THEY NEVER HAVE. THIS IS A LIFE THREATENING EMERGENCY AND DODGE WONT LISTEN TO ME. THIS IS EXTREMELY DANGEROUS AND IT IS GETTING TO THE POINT THE CAR IS UNDRIVABLE. I WAS TOLD IT WOULD BE $1,400 TO REPAIR MODULE AND THAT IS WHY THEY WILL NOT DO ANYTHING ABOUT IT. SEE ALSO ODI 11218741 *DSY
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11218741June 9, 2019
EXTERIOR LIGHTING
MAJOR PROBLEMS WITH T.I.P. MODULE WHILE DRIVING AT NIGHT THE INTERIOR AND HEAD LIGHTS START TO FLICKER AND EVENTUALLY GO COMPLETELY OUT. I HAVE 5 KIDS AND HAVE BEEN ALMOST HIT HEAD ON WHEN THIS HAPPENS BECAUSE IT HAPPENS WITHOUT WARNING. I HAVE HAD TO SIT BESIDE THE ROAD FOR HOURS WAITING ON MY LIGHTS TO COME BACK ON AND SOMETIMES THEY NEVER HAVE. THIS IS A LIFE THREATENING EMERGENCY AND DODGE WONT LISTEN TO ME. THIS IS EXTREMELY DANGEROUS AND IT IS GETTING TO THE POINT THE CAR IS UNDRIVABLE. I WAS TOLD IT WOULD BE $1,400 TO REPAIR MODULE AND THAT IS WHY THEY WILL NOT DO ANYTHING ABOUT IT. SEE ALSO 112108740 *DSY
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11218503June 7, 2019
ELECTRICAL SYSTEM, ENGINE
TURN THE KEY OFF AND ENGINE DOESN'T SHUT OFF. NEEDED TO REMOVE FUEL PUMP FUSE TO STOP ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218536June 7, 2019
STRUCTURE:BODY
WHILE DRIVING ON AN EXPRESSWAY (70MPH) AT NIGHT I HEARD A LOUD BANG ON THE DRIVER'S WINDOW. I THOUGHT A BAT OR BIRD HAD HIT THE WINDOW. WHEN I GOT HOME I SAW THAT THE NOISE WAS DUE TO THE EXTERIOR WINDOW MOLDING ON THE DRIVER'S SIDE FLYING OFF. THANKFULLY NO ONE WAS RIGHT BEHIND ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218566June 7, 2019
ELECTRICAL SYSTEM
THE SLIDING DRIVER'S SIDE DOOR WILL NOT UNLOCK EITHER ELECTRONICALLY OR MANUALLY. THIS IS A SAFETY HAZARD AS THAT DOOR CAN NO LONGER BE OPENED. ALSO, THE SLIDING PASSENGER DOOR WILL NO LONGER LOCK EXCEPT MANUALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218582June 7, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DRIVER'S SIDE REAR SLIDING DOOR STUCK SHUT AND LOCKED. WILL NOT UNLOCK. WILL NOT OPEN. JUST PULLED IN THE DRIVEWAY AND WENT TO GRAB LAUNDRY FROM THE BACKSEAT AND THE DOOR WILL NOT OPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218594June 7, 2019
UNKNOWN OR OTHER
IT DOES NOT SHIFT INTO PARK. THE TRANSMISSION CABLE IS BROKEN. YOU HAVE TO PUT YOUR HAD IN AND MANUALLY PARK THE VAN. BEFORE THE CABLE BROKE IT HAD TROUBLES SHIFTING AND NOW WENT WORK AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218271June 6, 2019
UNKNOWN OR OTHER
DRIVERS SIDE SLIDING DOOR WON'T OPEN OR UNLOCK, MANUALLY OR WITH FOB OR CEILING BUTTON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217878June 4, 2019
UNKNOWN OR OTHER
ALL OF A SUDDEN THE PASSENGER SIDE IS ONLY BLOWING HEAT NO COLD AIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217614June 3, 2019
UNKNOWN OR OTHER
DRIVER SIDE WINDOW FELL DOWN INSIDE DOOR AND SHATTERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217616June 3, 2019
ELECTRICAL SYSTEM
DRIVER SIDE WINDOW/LOCK CONTROL NOT WORKING. A/C FAN GOING ON AND OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217454June 3, 2019
ELECTRICAL SYSTEM
THIS IS REGARDING MY 2016 DODGE GRAND CARAVAN (ONLY 45K MILES). BOTH SLIDING DOORS WERE WORKING FINE, THEN ON MAY 20, 2019 THE DRIVER'S SLIDING DOOR JUST FROZE--CAN'T OPEN IT ELECTRONICALLY OR MANUALLY. THE LOCK IS STUCK IN THE LOCKED POSITION AND THE POWER DOOR LOCK SWITCH WON'T MOVE THAT DOOR'S LOCK TO THE 'UNLOCK' POSITION. WHEN I TRY TO MOVE THE LOCK/UNLOCK BUTTON/LEVER ON THAT SLIDING DOOR, IT'S STUCK IN THE LOCKED POSITION--EVEN WITH A BUNCH OF FORCE I CAN'T MOVE THE LEVER TO THE UNLOCKED POSITION--I FEEL LIKE I'M GOING TO BREAK THE LEVER IF I FORCE IT TOO MUCH. SO THE DOOR IS BASICALLY UNUSABLE RIGHT NOW. I HAVE FOUR (4) CHILDREN AND THIS IS A MAJOR SAFETY ISSUE AS THEY CANNOT EXIT THE VEHICLE IN A SAFE MANNER IN CASE OF AN EMERGENCY. THE DODGE DEALERSHIP I GO TO STATED THAT THIS IS A 'KNOWN PROBLEM' WITH DODGE GRAND CARAVANS AND THAT DODGE REFUSES TO ADDRESS THE ISSUE. THE DEALERSHIP SAID THE COST TO FIX THE ISSUE IS $506.59 THE BIGGER CONCERN IS THAT I WENT ON VARIOUS DODGE 'BLOG SITES' AND I COUNTED OVER 100 OTHER POSTS WHERE PEOPLE HAVE HAD THE SAME ISSUE. I HOPE THAT YOU CAN HELP IN GETTING THIS ISSUE RESOLVED. I CANNOT SEE MYSELF PAYING $506.59 TO FIX AN ISSUE THAT IS OBVIOUSLY A MANUFACTURERS DEFECT. I LOOK FORWARD TO YOUR RESPOND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217119May 31, 2019
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE, AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE, SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING, THE BRAKES WOULD ERRONEOUSLY ACTIVATE AND CAUSED THE VEHICLE TO ABRUPTLY SLOW DOWN. THE VEHICLE WAS TAKEN TO DOTHAN DODGE(4074 ROSS CLARK CIR, DOTHAN, AL) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING WAS FAULTY AND NEEDED TO BE REPAIRED. THE BRAKE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000. *BF CONSUMER STATED BRAKES WILL LOCK DOWN 80% DAILY AND WILL ACCERLATE AFTER RELEASING THE BRAKES WHICH CAUSES EXCESSIVE PAD WEAR. THIS ALSO CAUSES A/C TO SHUTDOWN.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210753May 30, 2019
AIR BAGS, UNKNOWN OR OTHER
THE PASSENGER SEAT HEADREST DEPLOYED WHILE THE CAR WAS SITTING IN MY DRIVEWAY SOMETIME BETWEEN SUNDAY EVENING (5/26) AND TUESDAY AFTERNOON (5/28). THE CAR HAD NOT BEEN INVOLVED IN ANY ACCIDENTS PRIOR TO OR DURING THIS TIME FRAME. MY HUSBAND AND I HAD DRIVEN OUR 2015 DODGE CARAVAN ON SUNDAY. I WAS IN THE PASSENGER SEAT. I AM 8 MONTHS PREGNANT. ON MONDAY, WE DID NOT DRIVE THE VAN. ON TUESDAY AROUND 12 NOON, WITH THE CAR STILL IN THE DRIVEWAY, I NOTICED THAT THE PASSENGER SIDE HEADREST HAD BASICALLY EXPLODED. I CALLED THE DEALERSHIP WHERE I HAD BOUGHT THE VAN (A CHEVY DEALERSHIP THAT HAD RECEIVED IT IN A TRADE-IN). THEY HAD NEVER HEARD OF SUCH A THING AND TOLD ME TO BRING IN THE VAN IMMEDIATELY. THAT AFTERNOON, I (RELUCTANTLY) DROVE THE VAN THE 25 MILES TO THE DEALERSHIP, LEANING FORWARD AS FAR AS I COULD IN THE DRIVER'S SEAT IN CASE IT WERE TO DEPLOY. THE DEALERSHIP CALLED ME TODAY, WEDNESDAY 5/29, TO INFORM ME THAT CHRYSLER REFUSES TO ACCEPT ANY RESPONSIBILITY FOR THE DEFECT, AND WOULD CHARGE NEARLY $900 TO COVER THE NEW HEADREST. CHEVY GENEROUSLY OFFERED TO COVER HALF THE COST SINCE I AM A REPEAT CUSTOMER, AND THEY SAW THIS AS A SEVERE SAFETY ISSUE. I DECLINED, NOT WANTING TO SPEND OVER $400 TO REPLACE A DEFECTIVE PART WITH ANOTHER PART, ESPECIALLY SINCE THIS WOULD NOT EASE MY WORRIES ABOUT THE SAFETY OF THE DRIVER'S SIDE. I PLAN TO ZIP TIE THE HEADRESTS WITH MULTIPLE ZIP TIES. THERE'S NO OTHER SOLUTION AT THIS TIME. EVEN IF I WERE TO PAY TO REPLACE THE BROKEN PASSENGER HEADREST, THERE IS NO GUARANTEE AT THIS POINT THAT EITHER HEADREST IS SAFE AND WILL FUNCTION AS INTENDED. I WOULD NOT FEEL SAFE DRIVING WITH ONE OF THESE HEADRESTS EVER AGAIN. I WOULD TRADE IN THE VEHICLE, BUT I AM WORRIED THIS WILL CAUSE SIGNIFICANT FINANCIAL HARM SINCE I ONLY JUST ACQUIRED THE VEHICLE IN OCTOBER 2018. ALSO, I WILL BE HAVING A BABY IN 1 MONTH AND HAVE NO MONEY TO SPARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210803May 30, 2019
AIR BAGS
AIR BAG LIGHT IS COMING ON INTERMITTENTLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210831May 30, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING, THE SPEEDOMETER DID NOT DISPLAY THE CORRECT SPEED, THE FUEL LEVEL INDICATOR WAS INOPERATIVE, AND THE ODOMETER NO LONGER RECORDED THE MILEAGE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT A FAILURE WAS NOT FOUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 207,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210597May 29, 2019
STRUCTURE:BODY
MY VEHICLES (2016 DODGE GRAND CARAVAN)DRIVER'S SIDE SLIDING DOOR FAILS TO OPEN. IT APPEARS TO BE STUCK IN THE LOCK POSITION. THE AUTOMATIC DOOR WILL NOT RESPOND TO THE INTERIOR SWITCH OR THE KEY FOB AND WILL NOT MOVE FROM THE LOCK POSITION WHEN TRYING TO OPEN MANUALLY. THE VEHICLE WAS IN A PARKED POSITION WHEN ATTEMPTING TO USE THE SLIDING DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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