Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11316789March 7, 2020
ELECTRICAL SYSTEM
VAN MAY OR MAY NOT START, OR SHUTS OFF RANDOMLY. I HAVE REPLACED THE BATTERY 3 TIMES AND CHANGED AN ALTERNATOR. I HAVE NOTICED THAT OTHER VANS HAVE BEEN RECALLED FOR A NON START, BUT FOR SOME REASON MY FAN ISN'T INCLUDED. ALSO MY UCONNECT DOES NOT WORK. IT DOESN'T EVEN RECOGNIZE THAT I HAVE BLUE TOOTH IN THE CAR. NOT HAPPY WITH THIS VAN AT ALL, I GOT A LEMON!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316538March 6, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I BOUGHT THIS DODGE CARVAN 2017 IT HAS 41700 MILES AFTER I START THE VAN AND MOVE IT ABOUT 20 FEET IT AUTOMATICALLY LOCKS THE DOORS AND THE RIGHT SIDE SLIDING DOOR IN THE BACK MAKES A BIG NOISE THIS HAS BEEN GOING ON FOR A WEEK NOW THE BACK SLIDING DOOR IS STUCK AND CANNOT BE MOVED , TOOK IT TO DEALER SAID IT WILL COST $1100 . IT I HAVE AN ACCIDENT AND MY CHILD IS TRYING TO GET OUT AND CANT . I DONT KNOW WHAT I WILL DO WITH MY ANGER IF I LOSE MY CHILD!! I NOTICE THAT THIS HAS BEEN GOING ON WITH DODGE CARVANS AND NOTHING HAS HAPPEN I WANT A RECALL ON THIS ISSUE, DOES A LIFE HAS TO BE LOST IN ORDER FOR THIS TO HAPPEN OR WHAT ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316592March 6, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DRIVERS SIDE DOOR WILL NOT OPEN. MANUALLY OR BY REMOTE. IT IS STUCK IN LOCK MODE. SERIOUS SAFETY ISSUE! I HAVE AN INFANT IN A CARSEAT AND 3 OTHER CHILDREN THAT THIS IMPACTS! IF WE WERE IN AN ACCIDENT SOMEONE COULD DIE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316629March 6, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
VEHICLE, STATIONARY, CAR DOES NOT START ON THE FIRST TRY IF IT SITS FOR OVER 4 HOURS. CRANKS THEN STALLS, OR CRANKS OVER AND OVER UNTIL EVENTUALLY CATCHING. NEW: CAR BATTERY, BATTERY TENDER/CHARGER, NEW/UPGRADED SPARK PLUGS, NEW/UPGRADED IGNITION COILS. APPEARS TO BE TIPM FAILING. HAS BEEN GETTING PROGRESSIVELY WORSE OVER THE PAST FEW WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315978March 4, 2020
ELECTRICAL SYSTEM
DRIVER'S SIDE DOOR TAKES TIME TO OPEN. 30 TO 45 SECONDS APPROXIMATELY TO OPEN. HAPPENS VERY OFTEN. AFRAID IT MAY STOP FUNCTIONING COMPLETELY. THE SLIDING DOORS (BOTH) OPEN ON THEIR OWN. HAVE FOUND SLIDING DOORS AND CARGO DOOR OPEN. THIS HAPPENS RANDOMLY, SOME DAYS IT MAY NOT OCCUR, BUT AFRAID TO LEAVE CAR IN THE STREET. HAVE TRIED TO SOLVE THIS ISSUE BY LOCKING DOORS MANUALLY WITH DOOR LOCK ON DRIVER'S DOOR PANEL, HOWEVER IT IS STILL MALFUNCTIONING. THE ISSUES OCCURS WHEN THE VEHICLE IS PARKED. BOUGHT THE VEHICLE IN OCTOBER 2019, HAS BEEN HAPPENING SINCE A MONTH AFTER PURCHASE ON AND OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315984March 4, 2020
POWER TRAIN
THIS IS THE FIRST IN A LONG LINE OF DODGE VANS THAT HAVE HAD TRANSMISSION ISSUES. SO FAR THERE ARE A TOTAL OF 12 OF THESE VANS THAT HAVE HAD THE TRANSMISSIONS REPLACED & THERE IS ANOTHER ONE HAVING ISSUES NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316094March 4, 2020
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND INTERMITTENTLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP RELAY WAS DEFECTIVE. THERE WERE ALSO BURN MARKS AROUND THE FUEL PUMP RELAY. DICK HANNAH JEEP LOCATED AT (3517 NE AUTO MALL DR, VANCOUVER, WA 98662 (360) 342-9650) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE CONTACT WAS PROVIDED THE COST OF $1273 FOR THE PARTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,660.*DT *TP*DT CONSUMER STATED VEHICLE STALLED ONE MORE TIME AFTER TAKING IT TO THE DEALERSHIP.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316126March 4, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
WHILE DRIVING THE VEHICLE THE SLIDING REAR DRIVER SIDE DOOR POPS OPEN AND CLOSE CAUSING THE DOME LIGHT TO COME ON AND A DOOR AJAR MESSAGE APPEAR ON THE DASH. NEED TO PULL OVER AND PUSH REAR SLIDING DRIVER SIDE DOOR SHUT TO RESET DOOR. WHEN USING DUAL CLIMATE THE FRONT PASSENGER VENTS AND REAR VENTS BLOW HOT AIR EVEN WHEN SWITCHING TO A/C. WE BROUGHT VAN TO DEALERSHIP WHILE UNDER WARRANTY TO FIX ISSUES BUT STILL HAVE ON GOING ISSUES. WE BROUGHT THE A/C ISSUE IN FOR REPAIR 4 TIMES SINCE 2018. WE BROUGHT THE DOOR ISSUE IN FOR REPAIR MULTIPLE TIMES SINCE 2018 AS WELL. SOMETIME NOT RECEIVING PAPERWORK FROM THE DEALERSHIP BECAUSE THEY DIDN'T WRITE ANY UP. IT IS A CONCERN WHEN DRIVING WITH MY CHILDREN IN BACK IF THE DOOR DOES OPEN WHILE I'M DRIVING. ANOTHER CONCERN IS THE HEAT BLOWING ON THEM DURING SUMMER BECAUSE THE A/C MALFUNCTIONS IN THE REAR AND PASSENGER VENTS. HAS HAPPENED AT VARIOUS DATES WITH DIFFERENT MILAGE. HAS HAPPENED MULTIPLE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316128March 4, 2020
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VENTS WOULD BLOW OUT HOT AIR. THE CONTACT HAD TO TURN THE INDICATOR OFF IN ODER FOR THE HOT AIR TO STOP. THE CONTACT MENTIONED THAT THE DRIVER SIDE SLIDING DOOR OPENED WHILE IN MOTION WITH THE DOOR AJAR INDICATOR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE KOLOSSO CHRYSLER DODGE JEEP RAM LOCATED AT (2701 W COLLEGE AVE, APPLETON, WI 54914) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE ACTUATOR AND DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED SEVERAL TIMES HOWEVER THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE 18,205.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315801March 3, 2020
ENGINE, STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 25 MPH AND MAKING A RIGHT TURN THE STEERING CEASED, THE VEHICLE LOST MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. A COUPLE DAYS LATER THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TEST DRIVEN AND A SECONDARY DIAGNOSIS WAS PERFORMED. THE CONTACT WAS INFORMED THAT THE CRANKSHAFT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315879March 3, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
DRIVING ON HIGHWAY AT 70MPH. THE CAR TURNED OFF AND THE "TRACTION CONTROL" IDIOT LIGHT TURNED ON. I MANAGED TO STRUGGLE TO GET IT OVER TO THE SIDE OF THE HIGHWAY (I-294 IN CHICAGO IS NOT EASY!) AND PUT THE CAR IN PARK. WITH THE CAR IN PARK, I WAS ABLE TO RESTART THE CAR AND CONTINUE ON OUR TRIP. THIS IS THE 3RD TIME THIS HAS HAPPENED SINCE NOVEMBER 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315917March 3, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
ENGINE STALLS WITHOUT WARNING WHEN GAS GAUGE GETS TO 1/4 OF TANK. IT HAS HAPPENED WHEN GOING 70 MPH ON HIGHWAY, IN STOP AND GO TRAFFIC ON HIGHWAY, GOING SLOW SPEEDS ON A RESIDENTIAL STREET, OR AT A STOP SIGN. LOOSE POWER STEERING AND POWER BRAKES. HAVE TO COME TO COMPLETE STOP, PUT IT IN PARK, AND RESTART IT. NO WARNING, NO ENGINE MISFIRES, JUST ABRUPT SUDDEN STOP. THE ONLY COMMON THING IS THE LEVEL OF GASOLINE IN THE VAN. AS LONG AS IT IS FILLED BEFORE IT GETS TO 1/4 TANK, IT DOESN'T HAVE PROBLEMS. TOOK TO DEALER WHO COULD NOT DUPLICATE PROBLEM (HAD MORE GAS IN IT) AND THEY SAID THERE WERE NO CODES. THEY WOULD NOT PERFORM DIAGNOSTIC TESTS ON ALL SYSTEMS. ASKED THEM TO TEST POWER CONTROL MODULE SINCE SAME PROBLEM WAS SUBJECT TO RECALL OF OTHER 2018 DODGE CARAVANS UNDER RECALL NO. U87 FOR CHRYSLER AND NHTSA CAMPAIGN ID 18V524000, BUT THEY WOULD NOT, EVEN THOUGH VEHICLE WAS STILL UNDER THE WARRANTY PROVIDED AS A CERTIFIED USED VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315607March 2, 2020
STRUCTURE:BODY, POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHILE DRIVING. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE DRIVER REAR SLIDING DOOR FAILED TO OPERATE AS DESIGNED. THE VEHICLE WAS TAKEN TO SAN LEJANDRO CHRYSLER DODGE JEEP RAM (1444 MARINA BLVD, SAN LEJANDRO, CA 94577) WHERE THE BATTERY AND SLIDING DOOR LATCH WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO A LOCAL DEALER TO BE DIAGNOSED OUT OF POCKET. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315390March 1, 2020
AIR BAGS, ELECTRICAL SYSTEM, STEERING
WE WERE DRIVING DOWN A CROWDED HIGHWAY WHEN EVERYTHING ON THE VEHICLE SHUT DOWN. ALL THE LIGHTS SHUT OFF AND WE LOST POWER STEERING. I HAD TO FIGHT MY WAY OVER THREE LANES OF TRAFFIC WITH NO TURN SIGNALS AND HAD NO POWER STEERING. WHEN THIS HAPPENED WE WERE GOING UPHILL AND AN 18 WHEELER WAS BEHIND US. WE WERE RAPIDLY SLOWING DOWN AND COULD HAVE BEEN HIT BY ANOTHER VEHICLE. WE CAME TO A STOP AND PUT THE VEHICLE IN PARK AND IT STARTED RIGHT BACK UP. A FEW DAYS LATER MY WIFE HAD THE SAME THING HAPPEN TO HER WHILE DRIVING ON A DARK ROADWAY. SHE WAS ABLE TO COME TO A STOP ON THE SIDE OF THE ROAD AND RESTART THE VEHICLE. THERE WERE NO OTHER CARS AROUND HER AT THAT TIME. R03/NHTSA 14V-373. RECALLS GRAND CARAVAN YEARS 2008 TO 2010. MY PROBLEMS SOUND AND LOOK EXACTLY LIKE THIS AND SEEING COMPLAINTS AROUND THE INTERNET IT LOOKS LIKE MANY OTHERS WITH MY YEAR MODEL ARE HAVING THE SAME ISSUES. I THINK THAT RECALL NEEDS TO BE EXTENDED TO INCLUDE THE 2012 MODEL YEAR AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315479March 1, 2020
STRUCTURE:BODY, UNKNOWN OR OTHER
2017 DODGE CARAVAN REAR DRIVER SIDE SLIDING DOOR IS STUCK IN THE LOCK POSITION. IT WON'T OPEN OR UNLOCK AUTOMATICALLY OR MANUALLY. IT WAS FINE WHEN I WENT TO BED THE NIGHT BEFORE. WENT TO PUT THE KIDS IN THE CAR THE NEXT MORNING IT WOULDN'T OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312234February 29, 2020
POWER TRAIN
TRANSMISSION FAILURE AT 59000 MILES, IT WON'T RUN IN REVERSE IT WILL SLIP BUT WON'T MOVE, VERY DISSATISFIED, WAY TOO SOON TO FAIL IN MY OPINION I WILL NEVER BUY A CHRYSLER EVER AGAIN TOTAL GARBAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312236February 29, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WHEN YOU PUT THE KEY IN IT IT JUST CRANKS AND CRANKS AND CRANKS BUT NEVER STARTS. WHEN IT FIRST STARTED IT WAS JUST OCCASIONALLY BUT NOW IT WONT START AT ALL SO IT JUST SITS IN THE DRIVEWAY. I'M A GRANDMOTHER RAISING HER GRANDCHILDREN BE NICE TO HAVE A VEHICLE TO TAKE THE BABIES TO THEIR APPTS. BUT OBVIOUSLY DODGE DOESN'T CARE BECAUSE THEY ARE AWARE OF THIS PROBLEM AND DONT WANT TO MAKE THE PART AVAILABLE TO US TO FIX IT SO WE SPEND THE MONEY FOR THESE VEHICLE TO SET IN OUR DRIVEWAYS. I PURCHASED THE VAN ON A FRIDAY AND WITHIN A WEEK IT STARTED HIT AND MISS STARTING AND BY THE SECOND WEEK IN IS NOW PARKED IN MY DRIVEWAY. THIS IS CRAZY DODGE YOU NEED TO MAKE THIS RIGHT OR AT LEAST MAKE THE PART AVAILABLE FOR US TO PURCHASE SO WE CAN FIX OUR VEHICLES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311843February 27, 2020
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
TWO THINGS HAPPENING OCCASIONALLY...1ST IS THAT SOMETIMES I ATTEMPT TO START THE VAN AND WHEN I TURN THE KEY NOTHING HAPPENS AS IF I DIDN'T EVEN TRY TO TURN THE KEY. ONE TIME JUST BEFORE THIS HAPPENED I COULD NOT USE THE KEY FAB TO UNLOCK THE DOOR TO THE VAN, ALMOST LIKE THE BATTERY TO THE VAN OR FAB WAS DEAD, HOWEVER BOTH WERE NEW OR FINE. AFTER PULLING FAB OUT OF IGNITION AND TRYING A SECOND TIME VAN HAS ALWAYS STARTED WITHOUT INCIDENT. 2ND ISSUE IS THAT ON A FEW SPREAD OUT OCCASIONS THE VAN WILL QUIT SHIFTING GEARS WHILE EXCELLERATING CAUSING THE RPM'S TO REV DANGEROUSLY. SO FAR AFTER GETTING TO A SAFE PLACE AND TURNING THE VAN OFF AND RESTARTING HAS CLEARED THE ISSUE...HOWEVER IS UNCLEAR WHAT IS CAUSING AND IS VERY DANGEROUS WHEN YOU ARE ON THE HIGHWAY BEFORE YOU REALIZE WHATS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311863February 27, 2020
ENGINE, FUEL/PROPULSION SYSTEM
2014 DODGE CARAVAN W/ ABOUT 80,000 MILES HAD A P-0302 CYLINDER MISFIRE-CODE. THIS WAS CAUSED BY A BEARING FAILURE ON ROCKER ROCKER ARM ON LEFT SIDE, APPROXIMATELY 3 MONTHS AFTER THE 6 YEAR POWER TRAIN WARRANTY RAN OUT. CYLINDER MISFIRES WERE INTERMITTENT AND CAUSED ROUGH IDLING. THE VAN IS NOT DRIVEN ROUGHLY AND THIS IS VERY EARLY IN THE ENGINE'S LIFE FOR SOMETHING LIKE THAT TO HAPPEN. IT SEEMS TO BE A FAIRLY COMMON ISSUE WITH THIS MODEL CAR / ENGINE, INDICATING SOMETHING WRONG WITH THE DESIGN...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311950February 27, 2020
UNKNOWN OR OTHER
VEHICLE WAS STATIONARY, HAD THE CAR FOR NOT EVEN ONE YEAR. THE DRIVER'S SIDE BACK SLIDING DOOR IS STUCK IN THE LOCK POSITION. IT WILL NOT UNLOCK MANUALLY OR ELECTRONICALLY. WE HAVE 2 LITTLE KIDS AND THIS WOULD BE A DANGEROUS SITUATION IF AN ACCIDENT OCCURRED AND WE HAD TO GET OUR KIDS OUT QUICKLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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