Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11309510February 16, 2020
ELECTRICAL SYSTEM
VAN MAKES A LOUD BUZZING SOUND WHEN LOCK AND UNLOCK OR OPEN DOORS . THERE HAS BEEN MANY COMPLAINTS BY OWNERS OF SAME MODEL POSTED ON CARGURU.COM ETC. IT APPEARS THIS SHOULD BE A RECALL ITEM AS IT IS VERY LOUD AND FRIGHTENING TO PASSENGERS ETC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309560February 16, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
I HAVE A 2016 GRAND CARAVAN WITH 52000. THE DRIVER SIDE REAR SLIDING DOOR IS STUCK SHUT IN THE LOCK POSITION. I CAN NOT GET IT UNLOCKED TO OPEN DOOR. IT HAD BEEN WORKING GOOD ALL DAY. I GOT HOME TO TAKE MY KIDS OUT OF THEIR CAR SEAT BUT THE DOOR WOULDN'T OPEN. TRIED WITH THE FOB, DOOR LOCK SWITCH AND MANUALLY UNLOCK IT BUT IT WON'T BUDGE. WHAT'S IT GOING TO TAKE TO GET A RECALL ON THIS. MY CHILD GETTING KILLED (GOD FORBID) AND ME SUEING DODGE AND NHTSA . THERE ARE CERTAINLY HAVE BEEN ENOUGH COMPLAINTS ABOUT THIS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309333February 15, 2020
UNKNOWN OR OTHER
WHILE STATIONARY, PASSENGER SIDE SLIDING DOOR WILL NOT RELIABLY OPEN; MANUALLY OR WITH KEYLESS ENTRY. KEY FOB DOES NOT ACTIVATE THE ACTUATOR TO UNLOCK THE DOOR. UNABLE TO GET INTO THE VEHICLE IN THE EVENT OF AN EMERGENCY. DOOR CAN ONLY BE OPENED FROM INSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309377February 15, 2020
ELECTRICAL SYSTEM
THE SLIDING BACK PASSENGER DOORS DO NOT OPEN WITH THE REMOTES. THEY ALSO LOCK UP AND CANNOT BE UNLOCKED OR EVEN OPENED MANUALLY. THIS IS A HUGE DANGER AS IN THE EVENT OF AN EMERGENCY PASSENGERS CANNOT GET OUT OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309411February 15, 2020
ELECTRICAL SYSTEM
BOTH ELECTRIC DOOR LOCKS ON THE SLIDING DOORS MAKE A NOISE EVERY TIME THE DOORS LOCK AND UNLOCK. ONE OF THE DOORS STUCK IN THE LOCK POSITION AND WOULD NOT UNLOCK OR OPEN. HAD IT FIXED BUT IS MAKING THE NOISE AGAIN ALONG WITH THE DOOR ON THE OTHER SIDE. COULD BE A SAFETY ISSUE IF I CAN OPEN THE DOORS! ONE OF THE BACK WINDOWS WILL NOT ROLL DOWN ANYMORE AND THE ENTERTAINMENT SYSTEM DOESN'T WORK ANYMORE. ALL ELECTRICAL PROBLEMS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309421February 15, 2020
ELECTRICAL SYSTEM
WELL MY WIFE WAS DRIVING THE VAN ON THE EXPRESSWAY WAY LAST YEAR VAN JUST SHUTS OFF. IT WOULDNT START SO I PUT MY JUMPER CABLES ON IT AND IT FIRED RIGHT UP A FEW DAYS LATER WE WENT TO KMART IN THEIR FOR ONLY A GOOD 20 MINUTES THE DRIVE ALONE WAS ABOUT AN HOUR AND HALF COME OUT AND THE BATTERY WAS DEAD ONCE AGING. GO FIGURE THIS WAS WHEN KMART STOPPED SELLING BIGGER BATTERIES. SO I WALKED OVER TO AUTOZONE AND BOUGHT A NEW BATTERY INSTALLED IT AND IT STARTED UP. WHILE WE GOT HOME THEN HAD TO LEAVE AGING TO GO GET THE KIDS FROM SCHOOL THE BATTERY WAS DEAD KNOW WHEN I SAY DEAD THROUGH ALL OF THIS I MEAN THEIR WAS ENOUGH POWER TO HAVE THE VAN DOORS OPEN AND LIGHTS ON BUT NOT ENOUGH POWER TO TURN THE ENGINE OVER TILL IT CLICKS. SO HOOKED UP TO MY TRUCK JUMPED IT.SEEM TO DRIVE FINE SO WE WENT BACK TO AUTOZONE AND THEY CHANGED IT OUT WITH THE WARRANTY AND TESTED IT THEY SAID IT WAS A GOOD BATTERY BUT TO BE ON SAFE SIDE. WELL I STARTED TO DRIVE THE VAN I HAD TO GET JUMPED 4 TIMES BEFORE I STARTED TO DISCONNECT THE BATTERY WHEN IT WAS WARM OUT THE BATTERY WOULD LAST BUT ON THE COLD NIGHTS THE BATTERY WOULD STILL DIE. SO ONE DAY I SAID SREW IT I WENT TO DRIVE IT AND IT JUST WOULD START BELIEVE IT OR NOT I ONLY TOOK OFF THE AIR FILTER THINKING MAYBE IT CLOGGED WHILE I DID THAT AND TRIED STARTING IT IT BACK FIRED OUT THROUGH THE INTAKE CAUSING A FIRE ON THE AIR FILTER BOX PUT IT OUT SAID HELL WITH IT IT'S GOING TO THE DODGE DEALER IN WILKESBORO NC I PAID 1,700 TO HAVE THE TIPM REPLACED THEY SAID THAT'S WHAT WAS WRONG WITH IT SO I SAID OKAY. HERE IT IS A YEAR LATER AND NOW I AM GETTING A LITTLE UPSET AROUND THE SAME TIME IT WENT OUT LAST YEAR AND MY VAN IS STARTING TO GIVE ME THE SAME ISSUES SO I AM GOING TO HOPE THAT IT ISNT THAT BUT JUST TO BE ON THE SAFE SIDE THIS IS FOR LAST YEAR AND IF I HAVE TO PAY THAT PRICE AGING YES I'LL BE MAKING A NEW COMPLAINT TO
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11309108February 14, 2020
STRUCTURE:BODY
PASSENGER SLIDING DOOR STUCK IN LOCK POSITION CAN NOT OPEN WITH FOB, INSIDE BUTTON OR MANUALLY. THIS OCCURRED AT APPROXIMATELY 66,756 MILES. THE VEHICLE HAS AUTOMATIC LOCKS AND LOCKS WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309188February 14, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
VAN WON'T START SEVERAL TIME A WEEK BECAUSE OF A FAULTY T.I.P.M. DODGE KNOWS ABOUT THIS PROBLEM AND WON'T WARRANTY IT BECAUSE THEY HAVE NOT BEEN FORCED TO RECALL THIS PART/PROBLEM. MY WIFE USE'S THIS VAN FOR HER JOB AND IS IN SOME BAD NEIGHBORHOODS AND IS SCARED SOMEONE WILL HURT HER AND SHE CAN'T GET AWAY BECAUSE VAN WON'T START. THERE ARE SEVERAL PLACES ON THE INTERNET THAT REBUILDS THESE T.I.P.M.'S BECAUSE OF KNOWN PROBLEMS. DODGE EVEN HAS A BYPASS TO THE FUEL PUMP AS AN AFTERMARKET PART TO FIX SOME OF THESE ISSUES BUT NOT ALL OF THE PROBLEMS.THE FUEL PUMP RELAY HAS INTERMITTENT POWER TO THE RELAY AND THAT IS CAUSING THE NO START PROBLEM. THE INTERNET HAS PAGE AFTER PAGE'S OF CUSTOMER COMPLAINTS THAT HAS HAD OR HAVING THIS PROBLEM. THIS HAPPENS ALL TIMES DURING THE DAY WHEN STATIONARY. VAN CAN WORK PERFECT THEN WE STOP AND GET OUT AND A FEW MINUTES LATER WE GET BACK IN AND VAN CRANKS BUT WON'T START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309200February 14, 2020
ELECTRICAL SYSTEM
THE DRIVER'S SIDE REAR DOOR WOULD NOT UNLOCK WITH FOB OR MANUALLY. I HAD TO HAVE THE ACTUATOR REPLACED FOR $500. A SAFETY ISSUE FOR PASSENGERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309263February 14, 2020
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WITH THE VEHICLE TURNED OFF AND THE KEY OUT THE IGNITION, THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE. THE CONTACT STATED THAT THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO (ANDERSON CHRYSLER DODGE JEEP RAM LOCATED AT 5711 E STATE ST, ROCKFORD, IL 61108) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED.THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 151,774.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308901February 13, 2020
UNKNOWN OR OTHER
WHEN I WAS DRIVING MY CAR AND COMING TO A STOP THE ENGINE WOULD SUDDENLY SHUT OFF. ALL LIGHTS WOULD REMAIN ON BUT MY POWER STEERING WOULD GO AWAY AND THE RPM'S WOULD DROP TO 0. WHEN I WOULD TRY TO START IT AFTER PULLING OVER (MANUALLY CRANKING THE STEERING WHEEL) THE CAR WOULD TURN OVER, START, AND THEN SHUT OFF IMMEDIATELY. THEN RANDOMLY, USUALLY AFTER 15 MINUTES, THE CAR WOULD START UP LIKE NORMAL AND STAY ON WITHOUT INCIDENT. THIS HAPPENED TWICE WITHIN 5 MINUTES OF EACH INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308967February 13, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 30-40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TOWED TO HUNTINGTON BEARD CHRYSLER JEEP, 16701 BEACH BOULEVARD, HUTINGTON BEACH, CA 92647 PHONE NUMBER (714)-841-3999. THE DEALER INSPECTED AND LOCATED THE FAILURE AT THE TRANSMISSION PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309037February 13, 2020
UNKNOWN OR OTHER
THE PASSENGER REAR SLIDING DOOR HAS LOCKED AND WILL NOT OPEN MANUALLY, WITH BUTTON, REMOTE AND OVERHEAD BUTTON. THIS PRESENTS A SAFETY HAZARD INCASE OF EMERGENCIES. UPON FURTHER RESEARCH, IT SEEMS THIS IS A COMMON PROBLEM WITH DODGE GRAND CARAVANS AND HAVE COST CUSTOMERS MORE THAN $1,000 FOR REPAIRS. THIS SHOULD BE RECOMMENDED FOR A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308431February 11, 2020
ENGINE, SUSPENSION
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN FRACTURED REAR AXLE CHECK ENGINE WARNING INDICATOR ILLUMINATED, NOT DIAGNOSED BY A DEALER YET THE CONTACT WAS CONCERNED ABOUT THE SUSPENSSION AND REPAIRS PAID BY THE CONTACT THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 40 MPH, A LOUD RATTLING NOISE EMERGING FROM THE REAR OF THE VEHICLE STARTED. THE VEHICLE WAS DIAGNOSED BY A NEIGHBOR MECHANIC, THAT DETERMINED THAT THE REAR AXLE WAS FRACTIURED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT ALSO WANTED TO MENTION THAT THE VEHICLE HAD BEEN REPAIRED AT THE DEALER BENITEZ CHRYSLER,DODGE,JEEP, CARRETERA 3, KM 77.2, BO RIO ABAJO, HUMACAO, PR 00791, APPROXIMATELY 6 TIMES FOR THE EGR( EXHAUST GAS RECIRCULATION ). THE VEHICLE WAS REPAIRED FOR THE AXLE. THE APPROXIMATE FAILURE MILEAGE WAS 99,207.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308245February 10, 2020
ELECTRICAL SYSTEM
DOORS BUZZING NOISE WHEN LOCK OR UNLOCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308277February 10, 2020
AIR BAGS
THE AIR BAGS LIGHT KEEPS COMING ON STAYS ON FOR DAYS SOMETIMES GOES OFF BUT KEEPS POPPING UP AND THE WARNING BELL COMES ON AND OFF WHILE DRIVING ITS HAS AROUND 47000 MILESONLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308382February 10, 2020
ELECTRICAL SYSTEM
MY VAN MAKES A BUZZING SOUND ANYTIME THE DOORS ARE LOCKED OR UNLOCKED. IT IS LOUD AND OBNOXIOUS. IT HAPPENS IF YOU USE THE KEY REMOTE OR THE BUTTONS ON THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308053February 9, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THE CAR WONT START. IT TURNS OVER BUT WONT START. THE TIPM RELAY NEEDS REPLACING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308082February 9, 2020
ELECTRICAL SYSTEM
DRIVER'S SIDE BACK SLIDING DOOR IS STUCK SHUT AND IN LOCKED POSITION. WILL NOT OPEN WITH REMOTE OR MANUALLY. CAN'T GET IT OPENED AT ALL. PASSENGERS SIDE SLIDING DOOR MAKES LOUD BUZZING NOISE WHEN UNLOCKING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307676February 7, 2020
STRUCTURE:BODY, UNKNOWN OR OTHER
AUTOMATIC SECOND ROW PASSENGER DOORS AND OR LOCKS ARE SEALED SHUT. THE DOORS CANNOT BE OPENED OR CLOSED AND ARE SEALED COMPLETELY AND TOTALLY SHUT. THERE IS NO MANUAL OVER RIDE SYSTEM TO MANUALLY OPEN AND CLOSE THE DOORS OR TO MANUALLY UNLOCK THE DOORS TO OPEN THEM. THESE ARE THE DOORS THAT CHILDREN USE TO GET IN AND OUT OF THE VEHICLE AS THESE ARE THE SEATS THAT CHILDREN, TODDLERS, AND BABIES RIDE IN. THESE DOORS ARE COMPLETELY AND TOTALLY SEALED SHUT AND CANNOT BE OPENED MANUALLY. THEY MAY OR MAY NOT BE LOCKED AND CANNOT BE UNLOCKED MANUALLY EITHER. THE AUTO MECHANIC CANNOT GET INSIDE OF THESE DOOR PANELS TO FIND OUT WHAT IS WRONG EVEN AFTER STOWING THE SEATS AS THERE IS ALSO NO WAY TO GET THE DOOR PANELS OFF FROM THE INSIDE OF THE CAR WHILE THE DOORS ARE SEALED SHUT. YOU HAVE TO OPEN THE DOORS TO GET THE DOOR PANELS OFF TO LOOK INSIDE OF THE DOORS TO SEE WHAT IS WRONG. BUT, YOU CANNOT DO THIS BECAUSE THE DOORS ARE SEALED SHUT. FAULTY AND DEFECTIVE DESIGN AND ENGINEERING! SERIOUS SAFETY ISSUE FOR CHILDREN! MECHANIC CANNOT GET ANY INFORMATION FROM DODGE ABOUT HOW TO FIX PROBLEM. DOORS HAVE BEEN SEALED SHUT FOR 6 MONTHS. CANNOT GET IN OR OUT OF EITHER DOOR IN SECOND ROW. NO MANUAL OVERRIDE OF ANY KIND TO USE DOORS AS MANUAL DOORS. AUTOMATIC DOOR DESIGN AND AUTOMATIC LOCK DESIGN ARE DEFECTIVE AND PRESENT A SERIOUS SAFETY ISSUE. DODGE NOT TELLING DEALERS OR MECHANICS HOW TO FIX THIS EITHER. IT IS A MYSTERY AND DODGE IS NOT SHARING INFORMATION TO GET IT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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