Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11318079March 15, 2020
ENGINE
MY ENGINE LIGHT CAME ON MY 2014 GRAND DODGE CARAVAN. THE CODE CAME BACK AS P0302- MISFIRE IN CYLINDER TWO. I CHANGED ALL MY SPARK PLUGS. IT DID NOT CORRECT THE PROBLEM. THE MECHANIC SAID THE MISFIRE IS STILL HAPPENING. MY MECHANIC DETERMINED THAT THERE IS LOW COMPRESSION ON CYLINDER #2. THIS IS A RECURRING AND COMMONLY KNOWN PROBLEM WITH THE PENTASTAR ENGINE! THIS VAN ONLY HAS 80,000 MILES! HE SAID HE NEEDS TO OPEN THE ENGINE AND REPLACE THE LIFTERS AND INTAKE VALUES. HE SAID THIS IS RARE AND DEFINITELY IS A MANUFACTURE ISSUE! RECALL AND HAVE THIS FIXED ALREADY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318166March 15, 2020
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I CHANGED MY BATTERY IN MY VAN AND NOW THE AC DOESN'T WORK AND IT SEEMS LIKE I SMELL COOLANT BURNING AND WHEN I'M DRIVING BETWEEN 40 TO 50 IT'S VERY SLUGGISH. AND I HAD TO HAVE AN AUTO SHOP CHECK MY TRANSMISSION FLUID CUZ IT FELT LIKE MY TRANSMISSION WAS SLIPPING. AND WHEN THEY CHECKED IT THEY SAID I WAS REALLY LOW ON TRANSMISSION FLUID BUT THEY DON'T KNOW WHERE THE TRANSMISSION FLUID GOING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318026March 14, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE DRIVER-SIDE REAR SLIDING DOOR HAS LOCKED AND WILL NOT UNLOCK MANUALLY, WITH DOOR UNLOCK BUTTON, OR BY KEY FOB. WHEN TRYING TO UNLOCK MANUALLY THE MECHANISM RUBBER BANDS BACK TO THE LOCK POSITION AS IF THE LOCKING MECHANISM IN THE DOOR IS STUCK. THIS PRESENTS A SAFETY HAZARD IN CASE OF EMERGENCIES. THIS LUCKILY HAPPENED AS I WAS GOING TO PUT MY SON IN THE VEHICLE BEFORE LEAVING MY HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318047March 14, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
SLIDING DOOR LOCK WILL NOT UNLOCK. IT IS STUCK IN THE LOCK POSITION. CAN NOT UNLOCK IT THROUGH REMOTE, INTERIOR SWITCH OR MANUALLY. THE DOOR IS SHUT AND WILL NOT OPEN, WHICH IS A SAFETY HAZARD. VEHICLE WAS PARKED WHEN I WENT TO DO GROCERIES. RETURNED TO VEHICLE AND THE DRIVERS SIDE SLIDING DOOR WOULD NOT UNLOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317952March 13, 2020
SERVICE BRAKES, ENGINE, STEERING
I WAS DRIVING STRAIGHT ON A HIGHWAY IN TEXAS IN MY GRAND CARAVAN AND MY ENGINE STALLED AND LOST POWER AND STEERING AND BRAKES, IT WAS VERY DIFFICULT TO STEER AND I WAS DRIVING AT 70 MPH AND THE WAS A SMALL SHOULDER ON THE SIDE AND MY FAMILY COULD HAVE GOTTEN HURT, IF I HAD GONE INTO A DEEP DITCH, IT WAS SCARY AND DANGEROUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317814March 12, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
BOTH REAR DOORS WILL NOT OPEN AT TIMES FROM ANY SOURCE (IE. HANDLE, KEY, OR BUTTON ON UPPER DASH). WORKED FINE THEN ALL OF THE SUDDEN THE DOOR WON'T OPEN. I AM WORRIED THAT IF SOMETHING WAS TO HAPPEN MY YOUNG DAUGHTER WOULD NOT BE ABLE TO GET OUT OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317685March 12, 2020
ELECTRICAL SYSTEM
MY HUSBAND AND I PURCHASED A 2009 DODGE GRAND CARAVAN SXT ABOUT 2 WEEKS AGO. WE WERE SO THRILLED TO GO FROM A COMPACT CAR TO A ROOMY VAN TO ACCOMMODATE OUR GROWING FAMILY, (1 MONTH OLD, 2 YEAR OLD AND 7 YEAR OLD). IT WAS SUCH A RELIEF, THOUGH THATS WHAT IT FELT LIKE... AS THE DAYS PRECEDED TO GO ON, WE WERE DRIVING THE VAN ON A MAIN STREET, LEAVING THE GROCERY STORE AND NOTICED THE VAN STALLED OUT OF NO WERE (SHUT OFF) MID TRAFFIC, ALMOST CAUSING A BAD ACCIDENT, WITH OUR ENTRE FAMILY ABOARD... IT WAS FRIGHTENING! THE VAN WAS TAKEN IN IMMEDIATELY TO A LOCAL SHOP, AND WE WERE TOLD THE OIL PLUG ON THE OIL PAN WAS BAD, SO WE GOT THE ENTIRE PAN REPLACED AT A WHOPPING 450.00, HOPING THAT'D FIX THE ISSUE WE GOT THE CAR BACK DROVE OFF THE REPAIR SHOP'S LOT AND LITERALLY LESS THAN 2 MILES IN THE VAN STALLED OUT AGAIN. NOW IT'S SITTING.... I REFUSE TO PUT OUR LIVES AND OTHERS LIVES IN DANGER JUST TO GET AROUND COMFORTABLY. WE CALLED DODGE CUSTOMER CARE ON 03/11/20 AND WAS TOLD TO TAKE IT TO A LOCAL DODGE DEALERSHIP TO ENSURE THE VEHICLE DOESN'T NEED REPAIRS DUE TO ANY PRIOR RECALLS IT MAY NOT HAVE RECEIVED. WE ARE DOING THAT TODAY... THOUGH WE HAVEN'T TAKEN THE VAN TO DODGE... I CAN'T HELP BUT LOSE HOPE IN KNOWING THAT THIS DEADLY ISSUE WILL BE RESOLVED, DUE TO ALL THE OTHER THREADS IV'E READ NOT ONLY ON THIS SITE BUT OTHER SITES AS WELL... HAVING THE SAME ISSUE... A STALLING VAN IN MID TRAFFIC....I MEAN MY HUSBAND WAS GOING 40 MPH THE FIRST TIME THE VAN STALLED!!!!!!! THERE NEEDS TO BE A RECALL.... AND FAST.... ... THIS PUTS LIVES AT STAKE....... PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317516March 11, 2020
ELECTRONIC STABILITY CONTROL (ESC)
DRIVER SIDE PASSENGER DOOR WAS LOCKED SHUT. HAD TO BRING THE VEHICLE IN FOR SERVICE MULTIPLE TIMES TO CORRECT THE ISSUES. THE FIRST TIME THEY DISASSEMBLED THE DOOR AND ONCE ON A WORK BENCH IT WORKED FINE, THEY PUT BACK INTO THE VEHICLE AND 2 DAYS LATER IT WAS BACK TO LOCKED SHUT. BROUGHT IN FOR SERVICE AGAIN AND HAD THE LOCK ACTUATOR REPLACED. THIS IS A SAFETY HAZARD FOR MY CHILDREN WHEN THE DOOR IS NOT OPERATIONAL. THE PASSENGER SIDE DOOR IS ALSO MAKING A GRINDING NOISE WHICH WAS SIMILAR TO THE NOISE THE DRIVER SIDE MADE BEFORE IT STOPPED WORKING. IF I HAVE BOTH DOORS NONOPERATIONAL THIS IS AN EXTREMELY BIG SAFETY ISSUE FOR ANYONE RIDING IN THIS VEHICLE. I HAVE SPENT OVER $500 ON THIS ISSUE AND AM WORRIED IT WILL BE AT LEAST AN ADDITIONAL $500 TO FIX THE ISSUES ON THE PASSENGER SIDE DOOR ONCE THAT BEGINS TO FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317531March 11, 2020
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT SHIFTED THE VEHICLE INTO REVERSE AND WITHOUT WARNING INDEPENDENTLY ACCELERATED WHILE IN REVERSE AND CRASHED INTO ANOTHER VEHICLE. THE CONTACT THEN DEPRESSED THE BRAKE PEDAL AND SHIFT THE GEAR TO DRIVE AND THE VEHICLE INDEPENDENTLY ACCELERATED FORWARD. AS A RESULT THE VEHICLE HIT ANOTHER VEHICLE. . A TOTALED OF 5 VEHICLES WERE INVOLVED IN THE CRASH. THE VEHICLE WAS THEN TURNED OFF. NO AIR BAGS DEPLOYED. A POLICE REPORT WAS FAILED. THE CONTACT STATED THAT ONE OF THE VEHICLE WAS OCCUPIED HOWEVER NO INJURIES WERE SUSTAINED BY THE VEHICLE OCCUPANT. THE CONTACT SUSTAINED WHIPLASH WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW LOT BY THE INSURANCE COMPANY AND DEEMED A TOTAL LOSS. NO DEALER WAS CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11317577March 11, 2020
SERVICE BRAKES, POWER TRAIN, STEERING
WAS DRIVING ON THE HIGHWAY IN STOP AND GO TRAFFIC WHEN THE VEHICLE DIED. THE ELECTRICAL SYSTEM WAS STILL FUNCTIONAL, BUT THE BRAKES AND THE POWER STEERING WERE NOT WORKING AND THE CAR APPEARED TO BE IDLING, BUT NON-RESPONSIVE. WAS ABLE TO PULL OVER AND FORCE THE GEAR INTO PARK AND TURN THE CAR OFF AND WHEN THE VEHICLE TURNED ON NO WARNING LIGHTS WERE DISPLAYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317586March 11, 2020
UNKNOWN OR OTHER
NOTICED THAT MY IGNITION AREA WAS LOSE AND THAT WHEN THE KEY WAS PLACED IN TO IT THE KEY WOULD BE VERY LOSE AND WAS EASILY ABLE TO SLIDE OUT OF IGNITION HOLE. ALSO THE CAR WOULD TURN OFF UNLESS I HOLD THE KEY IN PLACE OR WHEN I DRIVE THE SMALLEST BUMP WOULD KNOCK OUT THE KEY A LITTLE BIT AND THE CAR WOULD CUT OFF, SOMETIMES I COULD PUSH IT BACK IN AND IT WOULD CUT THE CAR RIGHT BACK ON HAVE HAD THIS HAPPEN MANY TIMES ON THE EXPRESSWAY OR HIGHWAY. A LOT OF THE TIME I HAVE TO DRIVE HOLDING THE KEY INTO THE IGNITION BUT IF I MOVE MY HAND WRONG THE CAR CUTS OFF IN MID DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317196March 10, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SLIDING PASSENGER DOORS ON BOTH SIDES OF VAN REFUSE TO OPEN OR UNLOCK. DOORS CANNOT BE OPENED MANUALLY, WITH KEY FOB OR WITH THE BUTTON ON THE INTERIOR OF THE CAR. THIS PREVENTS PASSENGERS IN REAR (USUALLY CHILDREN) FROM BEING ABLE TO EXIT THE VEHICLE, WHICH COULD BE PARTICULARLY DANGEROUS IN THE EVENT OF A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317236March 10, 2020
STRUCTURE:BODY
MY PASSENGER REAR SLIDING DOOR WON'T UNLOCK. NO MATTER WHAT YOU DO TO TRY TO UNLOCK THE DOOR IT WON'T UNLOCK. THE POWER LOCKS AND MANUAL LOCKS ARE STUCK. IF YOU ARE IN THE REAR SEAT YOU CAN'T GET OUT UNLESS YOU CRAWL TO THE OTHER SIDE OF THE VAN. IT HAPPENED WHEN I PARKED MY VEHICLE AT A RESTAURANT AND THE DOOR WOULDN'T UNLOCK. I HAD TO GET MY 3 YEAR OLD DAUGHTER TO CRAWL ACROSS MY VEHICLE TO GET HER OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317260March 10, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER DOOR LOCK WAS CEASED IN THE LOCK POSITION. THE CONTACT MENTIONED THAT THE DOOR WAS UNABLE TO BE UNLOCKED MANUALLY OR BY USING THE KEY FOB. THE CONTACT STATED THAT IN ORDER TO UNLOCK THE DOOR, THE DOOR PANEL NEEDED TO BE REMOVED AND THE INTERIOR METAL ROD NEEDED TO BE PULLED TO UNLOCK THE DOOR. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317370March 10, 2020
POWER TRAIN
LOSS OF POWER AND WHINING NOISE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317049March 9, 2020
UNKNOWN OR OTHER
LOCKING ACTUATOR IN THE REAR SLIDING DOOR MALFUNCTUONING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317080March 9, 2020
STRUCTURE:BODY
DRIVER'S SIDE SLIDING DOOR IS STUCK IN THE LOCKED POSITION AND WILL NOT COME UNSTUCK. THE KEY FOB WILL NOT OPEN/UNLOCK THE DOOR. YOU CANNOT MANUALLY OPEN/UNLOCK THE DOOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316810March 8, 2020
ELECTRICAL SYSTEM
THE VAN STALLS WHILE RUNNING AND SOMETIMES WON'T START WHILE THE INTERIOR LIGHTS FLICKER. WHILE DRIVING, THE HEADLIGHTS DIM AND FLICKER WHILE THE INTERIOR LIGHTS ARE NORMAL. I CHECKED MY BATTERY, STARTER, AND ALTERNATOR AND THE MECHANIC TESTED THEM AND SAID THEY WERE ALL GOOD. THEY RECOMMENDED ME TO GO TO THE MANUFACTURER AND CHECK FOR RECALLS. PLEASE LET ME KNOW WHAT TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316924March 8, 2020
SEATS
HEAD READ SPONTANEOUSLY EJECTED OR POPPED WHILE PARKED. ALMOST LIKE A AIRBAG WOULD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316757March 7, 2020
ELECTRICAL SYSTEM
I HAVE A 2016 DODGE GRAND CARAVAN AND EVERY TIME I UNLOCK THE DOOR OR LOCK IT IT MAKES THIS LOUD BUZZING NOISE, THE DOOR WORKS FINE IT OPENS AND CLOSE. BUT WHEN USING THE UNLOCK BUTTON EVERYONE CAN HEAR THE LOAD BUZZING NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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