Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11322219April 25, 2020
STRUCTURE:BODY
DRIVERS SIDE SLIDING DOOR COMPLETELY SHUT. WON'T OPEN REMOTELY NOR MANUALLY. I'VE READ TOO MANY COMPLAINTS ON THIS MATTER . MANUFACTURE SHOULD TAKE RESPONSIBILITY AND DO A RECALL FOR FREE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322234April 25, 2020
ELECTRICAL SYSTEM
MY 2016 DODGE GRAND CARAVAN IS HAVING THE SAME ISSUE THAT HUNDREDS OF PEOPLE IS COMPLAINING ABOUT ABOUT TWO THREE DAYS AGO MY BACK PASSENGER ELECTRICAL SIDE DOOR STARTING MAKING A LOUD BUZZING NOISE AND FROM LOOKING ONLINE IT SEEMS ALL OF OUR 2016S ARE STARTING TO HAVE THIS SAME PART FAIL. THE PART IS THE DOOR LOCK ACTUATOR WHICH OF COURSE IS NEVER COVERED BY ANY WARRANTY. THIS SHOULD BE A RECALL FROM DODGE. THIS IS A MAJOR SAFETY ISSUE BECAUSE DOOR IT IS NOT SECURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322239April 25, 2020
UNKNOWN OR OTHER
I HAVE A DODGE CARAVAN 2016 IT IS KNOCKING UP UNDER THE HOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322095April 24, 2020
POWER TRAIN
TRANSMISSION OIL COOLER & FILTER HOUSING FAILED NOVEMBER 2019 ODO/85K CAUSING LOSS OF TRANSMISSION FLUID AND DAMAGING TRANSMISSION AND TORQUE CONVERTER. MOPAR 68105583AF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322155April 24, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH A CYLINDER MISFIRE. THE CONTACT WAS ALSO INFORMED THAT THE CYLINDER HEAD NEEDED TO BE REPLACED. THE CONTACT REFERENCED THE FAILURE TO 09-002-14 REV-TECHNICAL SERVICE BULLETIN FOR WHICH SIMILAR VEHICLES WERE COVERED UNDER THE X56 EXTENDED WARRANTY. THE CONTACT STATED AN UNKNOWN DEALER AND THE MANUFACTURER WERE CONTACTED AND CONFIRMED THAT THE VEHICLE WAS NOT COVERED UNDER THE EXTENDED WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321973April 23, 2020
STRUCTURE:BODY
THE SLIDING DOOR DOOR LOCK ACTUATOR IS VERY NOISY. SOMETHING IS WRONG WITH IT. EVERY TIME I UNLOCK THE DOORS THAT SPECIFIC PASSENGER SIDE SLIDING DOOR IS VERY NOISY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321989April 23, 2020
UNKNOWN OR OTHER
DRIVER'S SIDE SLIDING DOOR WILL NOT OPEN MANUALLY, WITH KEY FOB OR OVERHEAD PUSH BUTTON. DOOR REMAINS LOCKED AT ALL TIMES MAKING IT IMPOSSIBLE FOR PASSENGERS TO EXIT VEHICLE THOUGH THAT DOOR IN CASE OF AN EMERGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321774April 21, 2020
UNKNOWN OR OTHER
I JUST PURCHASED THIS VEHICLE SO UNSURE OF THE DATES THAT HAPPENED. THE PASSENGER SLIDING POWER DOOR WILL NOT OPEN, IT APPEARS TO BE LOCKED SHUT. ALSO THE RADIATOR HOSES BUSTED AND HAD TO BE REPLACED. THIS HAPPENED PRIOR TO 150K MILES, AND IS NOT ADVISED IN OWNERS MANUAL FOR REPLACEMENT. I HAVE SEEN MULTIPLE COMPLAINTS ONLINE FOR THESE DOORS BEING LOCKED SHUT AND UNABLE TO BE OPENED. IF SOMEONE WERE TO GET INTO AN ACCIDENT OR HAVE AN EMERGENCY THEY COULD NOT GET OUT OF THE VEHICLE.I DONT EVEN THINK IT CAN BE REPAIRED IN SHUT POSITION. IS THERE A RECALL FOR THIS YET?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321835April 21, 2020
ELECTRICAL SYSTEM
DRIVER SIDE SLIDING DOOR STUCK IN THE LOCKED POSITION (LOCK ACTUATOR FAILURE). DOOR CAN NOT BE MANUALLY UNLOCKED OR OPENED. IN AN EMERGENCY SITUATION, PASSENGERS COULD BECOME TRAPPED. 2016 DODGE GRAND CARAVAN 42,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321721April 20, 2020
AIR BAGS, UNKNOWN OR OTHER
THE DRIVER'S HORN DOES NOT WORK AND HASN'T SINCE IT WAS TAKEN IN TO REPLACE THE CLOCK SPRING ASSEMBLY. THIS WAS DONE AS PER A RECALL ISSUED BY NHTSA AND DAIMLERCHRYSTLER CORPORATION RELATING TO DRIVER'S AIRBAG BY THE ORIGINAL OWNER. HE ALSO DID NOT HAVE THE ORIGINAL PAPERWORK ON THE VAN. I AM THE SECOND OWNER AND WHEN I DISCOVERED THE HORN DID NOT WORK. AFTER RESEARCHING AND SUBSCRIBING TO THE THE NHTSA RECALL ALERTS I DETERMINED THAT THIS MAY HAVE BEEN CAUSED BY THE CLOCK SPRING REPLACEMENT. I WAS ALSO TOLD THAT THE REPLACEMENT CLOCK SPRING COULD HAVE BEEN DEFECTIVE AS WELL, BECAUSE IT WAS DONE SO SOON AFTER THE RECALL WAS ISSUED. I TOOK IT TO A LOCAL DEALERSHIP WHERE I LIVE AND THEY CONFIRMED THAT THERE HAD BEEN A RECALL ISSUED AND THEY WERE SORRY, BUT THEY COULDN'T REPLACE IT AGAIN. THEY SUGGESTED THAT I TAKE IT BACK TO THE DEALERSHIP WHERE IT WAS PURCHASED. I EXPLAINED TO THEM THAT I WAS NOT THE ORIGINAL OWNER AND DIDN'T KNOW WHERE IT WAS PURCHASED FROM ORIGINALLY. EVEN WHEN I TOLD THEM THAT I WOULD PAY THE COST OF THE REPAIR, THEY WERE NOT INTERESTED. I TOOK IT TO A LOCAL MECHANIC AND HE DIDN'T WANT TO TOUCH IT BECAUSE THERE WAS SO MUCH INVOLVED IN THE STEERING COLUMN THAT COULD GO WRONG AND HE DIDN'T HAVE THE EXPERTISE TO DO IT. THE VEHICLE IS NOT SAFE AND HASN'T BEEN SINCE BEFORE AND AFTER I PURCHASED IT. MY CONCERN IS IF THE HORN DOESN'T WORK'THEN HOW CAN I BE SURE THE AIRBAG DOES. I'M STILL DRIVING THIS VEHICLE BECAUSE I CAN'T SELL IT TO SOMEONE ELSE IN THIS CONDITION. IS THERE NO RECOURSE IF THE VEHICLE AS NOT REPAIRED AS PER THE NHTSA'S RECALL? THIS VEHICLE ONLY HAS 91054 MILES ON IT AS OF THIS DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321740April 20, 2020
ENGINE, POWER TRAIN, STEERING
CAR LOSES ALL POWER AND STEERING IS LOST AS WELL. THIS HAS HAPPENED THREE TIMES NOW, WE HAVE TAKEN IT TO THE DEALERSHIP AND THEY CANNOT FIND ANYTHING WRONG WITH THE CAR OR RECREATE THE ISSUE. WE HAVE A FAMILY OF 6 AND ARE WORRIED ABOUT DRIVING OUR CAR, THIS IS A SAFETY ISSUE THAT NEEDS TO BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321570April 19, 2020
ELECTRICAL SYSTEM
AT APPROX 182000 MILES THE ELECTRICAL SYSTEM CONTROLLING MY DASHBOARD WARNING LIGHTS,SPEEDOMETER,TACHOMETER,WIPERS,LIGHTS AND SWITCHES FOR POWER WINDOWS AND LOCKS WENT COMPLETELY HAYWIRE. THIS HAPPENED WITHOUT WARNING UPON STARTING VEHICLE. AT THE MOMENT OF START UP WIPERS BEGAN TO SWIPE WITHOUT TURNING ON SWITCH, HEADLIGHTS BEGAN TO FLASH AND ALL WARNING LIGHTS ON DASH LIT INDICATING FAILURE OF ALL SAFETY SYSTEMS. AFTER CAREFULLY DRIVING AROUND A PARKING LOT I WAS IN TO SEE IF THE VEHICLE WAS SAFE AND DRIVEABLE I THEN NOTICED THAT MY SPEEDOMETER AND TACHOMETER WOULD CYCLE ON AND OFF AT RANDOM INTERVALS.THEY WOULD INDICATE PROPER FUNCTIONING FOR MINUTES AND THEN GO COMPLETELY OFF WITH ALL WARNING LIGHTS ACTIVATING. THIS ON AND OFF SCENARIO LASTED ALL THE WAY HOME A JOURNEY OF APPROX 20 MILES. UPON REACHING HOME I ALSO FOUND THAT I COULD NO LONGER CONTROL THE ELECTRIC WINDOWS OR LOCKS FROM MY DRIVERS POSITION. I DID AN INTERNET SEARCH WHEN I GOT HOME ABOUT THIS ISSUE AND LUCKILY WAS ABLE TO FIND A YOUTUBE VIDEO FROM AN OWNER OF A 2008 CHRYSLER TOWN&COUNTRY MINIVAN SIMILAR TO MINE WHO HAD ENCOUNTERED THE SAME SAFETY ISSUE. APPARENTLY THIS OWNER HAD DONE SOME INVESTIGATING OF THEIR OWN AND FOUND THAT A WIRE COMING FROM THE ENGINE COMPARTMENT INTO THE DRIVERS DOOR EITHER BREAKS OVER TIME FROM OPENING AND CLOSING OF DOOR OVER THE YEARS, OR A WIRE CHAFES AND SHORTS OUT INTERMITTENTLY THUS CAUSING THIS ISSUE. IN ORDER TO FIX THIS PROBLEM THE DRIVER SIDE INTERIOR DOOR SKIN MUST BE REMOVED AND THE WIRE LOOM GOING TO THE DRIVER DOOR CONTROLS MUST BE EXAMINED IN ORDER TO FIND THE PROPER WIRE TO REPAIR.THIS REPAIR WAS ACCOMPLISHED BY A LOCAL MECHANIC FOR ME BASED ON MY SHOWING HIM THE VIDEO. IN MY OPINION THIS IS A DEFINITE SAFETY ISSUE AS IT INVOLVES,SPEEDOMETER, TACH, WARNING LIGHTS,WIPER CONTROL,HEADLIGHTS THAT FLASH AND USE OF POWER LOCKS AND WINDOW CONTROLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321518April 18, 2020
UNKNOWN OR OTHER
EVERY TIME THE ELECTRICAL DOOR LOCKS ON THE DRIVER SIDE SLIDING PASSENGER DOOR IS LOCKED WHILE EITHER DRIVING OR USING THE FOB THERE IS A VERY LOUD BUZZING SOUND. THE AUTO DOOR LOCKS IS MESSED UP AND SHOULD BE FIXED BY THE DEALERSHIP AND NOT COST THE OWNER ABOUT 1500$. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321433April 17, 2020
STRUCTURE:BODY:DOOR, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE REAR SLIDING DOOR WAS DEFECTIVE AND COULD NOT BE OPENED MANUALLY NOR WITH THE KEY FOB. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSIS OR TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILAGE WAS 19,000. *LN*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321172April 15, 2020
POWER TRAIN
HI, I WAS TRAVELING ON HIGHWAY AND AT ABOUT 45 MPH THE RPM'S RAMPED UP TO 5+ AND VAN HAD NO ADDITIONAL POWER AND I COASTED OFF THE HIGHWAY. I WAS RECENTLY INFORMED I NEED TO HAVE MY TRANSMISSION REPLACED AT A COST OF $4,286.70 AND WAS REACHING OUT TO YOU FOR CONSIDERATION OF ANY WARRANTY EXTENSION AS I ONLY HAVE 110K MILES ON OUR FAMILY VAN. THIS ESTIMATE IS PROBABLY HIGHER THAN WHAT ONE OF YOUR DEALERSHIPS CAN OFFER. WHILE THESE ARE VERY CHALLENGING TIMES FOR MANY I WAS HOPING DODGE CAN OFFER BRAND LOYALTY COVERAGE (3RD DODGE PRODUCT WE'VE PURCHASED) AS YOU WERE KIND ENOUGH TO DO LAST YEAR WITH A PROBLEM WE HAD. ANY FINANCIAL ASSISTANCE WOULD BE GREATLY APPRECIATED. I WILL BE SENDING AN EMAIL TO THE CORPORATE OFFICE AND LOOK FORWARD TO A RESPONSE. THANK YOU! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321203April 15, 2020
FUEL SYSTEM, GASOLINE, POWER TRAIN
DURING THE COURSE OF DRIVING VAN SKIPS/SLIPS THEN WILL START DECREASING SPEED BUT THEN WILL PICK BACK UP. THIS HAPPENS ON CITY STREETS OR HIGHWAYS IT DOES NOT MATTER. STARTED IN JULY TO PRESENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320961April 13, 2020
ELECTRICAL SYSTEM
MY DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK. I TRANSPORT MY GRANDCHILDREN ON A REGULAR BASIS AND AM CONCERNED THAT THEY COULD NOT GET OUT OF THE VAN IS THERE WAS AN ACCIDENT. MY VAN HAS ON 66,500 MILES ON IT. I LOVE THE VAN BUT THIS IS NOT SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321005April 13, 2020
ELECTRICAL SYSTEM
A FEW TIMES WHEN TURNING THE KEY TO START THE VAN IT DID NOT START OR TURN OVER. TURNED KEY BACK AND TRIED RESTARTING AND IT STARTED UP. TODAY WHILE DRIVING THE DASH LIGHTS ALL FLASHED AND THE VAN STARTED TO QUIT. NO WARNINGS OF ANY KIND THIS WAS ABOUT TO HAPPEN. VERY DANGEROUS! LUCKILY THE VAN REGAINED POWER AND I WAS ABLE TO CONTINUE DOWN THE ROAD. VERY DANGEROUS SITUATION AND COULD CAUSE AN ACCIDENT OR DEATH. AFTER SOME INVESTIGATING I BELIEVE THE IGNITION SWITCH MAY BE FAILING. THE KEY FOB IS LOOSE IN THE IGNITION SWITCH AND CAN BE WIGGLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320849April 11, 2020
ELECTRICAL SYSTEM
WHENEVER THE DOOR UNLOCKS IT MAKES A WEIRD NOISE AROUND THE WINDOW/UNLOCK. IT ALSO DOES IT SOMETIMES WHEN WINDOW IS ROLLED DOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320860April 11, 2020
AIR BAGS
THE AIRBAG LIGHT COMES ON INTERMITTENTLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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