Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11325562May 22, 2020
ENGINE, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT CALLED ON BEHALF OF HIS WIFE WHO OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325625May 22, 2020
SEATS, AIR BAGS
THE HEADREST DEPLOYED WHILE DRIVING DOWN A RESIDENTIAL STREET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325488May 21, 2020
ELECTRICAL SYSTEM, ENGINE, STEERING
IGNITION SHUTS OFF RANDOMLY WHEN DRIVING OR IN REVERSE WHILE BACKING UP. HAS HAPPENED OVER 30 TIMES IN THE LAST 2-3 YRS. I WAS CROSSING A BUSY ROAD & IT SHUT OFF. DRIVING UP MY DRIVE WAY & IT SHUTS OFF. BACKING OUT OF MY DRIVEWAY & IT SHUTS OFF. THE LAST TIME IT HAPPENED WAS 5/5/2020. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325280May 20, 2020
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR WAS INOPERABLE AND NO LONGER OPERATED AS NEEDED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT NOTIFIED THE MANUFACTURER THROUGH FACEBOOK ABOUT THE FAILURE AND WAS INFORMED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325291May 20, 2020
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE PASSENGER'S SIDE SLIDING DOOR FAILED TO OPERATE AS DESIGNED. THE CONTACT STATED THAT THE FAILURE WAS A KNOWN ISSUE WITH SIMILAR VEHICLES. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325357May 20, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
FOR THE PAST COUPLE YEARS MY VAN JUST TURNS OFF WHEN I'M DRIVING. NOBODY CAN FIGURE IT OUT. THEN MY DOORS RANDOMLY OPEN. THIS HAPPENS ANYWHERE. INTERSTATE OR IN TOWN. STEERING WHEEL LOCKS UP AND I HAVE TO PUT IN NUMERAL AND START. THIS HAPPENS DAILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325237May 19, 2020
POWER TRAIN
LOSE POWER AND WHINING NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325086May 18, 2020
STRUCTURE:BODY
THE DRIVERS SIDE POWER SLIDER DOOR WILL NOT OPEN, IT LITERALLY JUST STOP WORKING. NONE OF THE BUTTONS IN THE CAR WORK TO OPEN IT OR THE KEY FOB. THE DOOR IS STUCK IN THE "LOCKED" POSITION. I READ ABOUT THE SAME ISSUES FROM HUNDREDS OF OTHER PEOPLE. THIS NEEDS RECALLED AND IS A SAFETY HAZARD. HOW AM I SUPPOSE TO GET MY KIDS OUT OF THE CAR IN AN EMERGENCY?!?! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324873May 17, 2020
STRUCTURE:BODY
DRIVERS SIDE SLIDING BACK DOOR WILL NOT OPEN. LATCH WILL NOT AUTOMATICALLY OR MANUALLY UNLOCK. SAFETY HAZARD AS NOBODY CAN GET OUT THAT BACK DOOR. 2017 CARAVAN GT 66K MI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324887May 17, 2020
SEATS
TODAY WHILE DRIVING, MY PASSENGER SIDE HEADREST DEPLOYED (EXPLODED) WITHOUT WARNING OR CAUSE, NEARLY INJURING MY PASSENGER, AND NEARLY CAUSING ME TO LOSE CONTROL OF MY VEHICLE. THE SOUND AND FORCE OF THE DEPLOYMENT WAS SO LOUD AND SIGNIFICANT THAT IT SHOOK THE VEHICLE AND STARTLED ME TO A POINT OF PANIC. WHEN I PULLED OVER I FOUND THE PASSENGER HEADREST HAD SPONTANEOUSLY DEPLOYED. I WAS DRIVING ON A CITY STREET, APPROXIMATELY 45 MILES AN HOUR, NO BRAKING, NO ACCELERATING, NO ROAD HAZARDS OR BUMPS IN THE ROAD. PASSENGER WAS SEATED IN THE SEAT, SEATBELT RESTRAINT ON, NOT SHIFTING OR MOVING. HEADREST HAS NOT HAD ANY DAMAGE PRIOR TO THIS INCIDENT. VEHICLE WAS PURCHASED IN NOVEMBER OF 2014.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324836May 16, 2020
ELECTRICAL SYSTEM, ENGINE
WITHIN THE LAST WEEK (MAY 8, 2020 - MAY 15, 2020) MY VAN HAS SUDDENLY STALLED AND DIED 3 DIFFERENT TIMES. INCIDENT 1 - DRIVING ON A 45 MPH STRAIGHT ROAD WHEN SUDDENLY THE ENGINE DIED AND LOST POWER TO ALL ELECTRICAL COMPONENTS. AFTER PULLING OFF TO THE SIDE AND SHUTTING THE IGNITION COMPLETELY OFF IT STARTED RIGHT BACK UP AND RAN WELL. INCIDENT 2 - DRIVING ON A 30 MPH STRAIGHT ROAD. AFTER JUST HAVING CROSSED A BRIDGE SUDDENLY THE ENGINE DIED AND LOST POWER TO ALL ELECTRICAL COMPONENTS. AGAIN, IT STARTED BACK UP JUST FINE AND RAN WELL. INCIDENT 3 - PULLED INTO A PARKING SPOT AND PLACED THE VEHICLE IN PARK WHEN THE ENGINE AND ELECTRICAL COMPONENTS SHUT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324481May 14, 2020
ENGINE
THIS VEHICLE HAS BEEN GIVING ME PROBLEMS THE MISFIRE THE PUTTING LOSE OF POWER ON THE HIGHWAY [XXX] NEAR GOT ME KILLED TOOK THE CAR TO MY MECHANIC WHEN ENGINE LIGHT CAME ON CODE READ BANK1 02 SENSOR CHANGED IT LEFT THE SHOP NO PROBLEM TWO DAYS LATER ON HIGHWAY AGAIN ENGINE LIGHT STARTS TO BLINK ON AND OFF AGAIN CAR STARTS LOSING POWER TAKE CAT BACK TO MECHANIC CODE IS NOW READING COIL 6 AND NEED TUNE UP GET THAT DONE CAR IS NOT DRIVING RIGHT AND THE ENGINE LIGHT IS BACK ON THIS VEHICLE IS A 2016 AND ALREADY GIVING ME TROUBLE I HAVE ALREADY REPLACED BOTH DOOR MOTORS I AM A SINGLE MOTHER ON A FIXED INCOME WITH A CAR PAYMENT ON A [XXX] LEMON! SOMEONE NEED TO CHECK THESE COMPLAINTS OUT ON THE VEHICLE ASAP I DON'T HAVE A LOT OF MONEY TO KEEP PAYING FOR ALL THE THESE WRONG CODES THAT POP UP WHEN GET A DIAGNOSTIC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324523May 14, 2020
AIR BAGS
TL* THE CONTACT STATED HE RENTED A 2020 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, A DEER RAN IN FRONT OF THE VEHICLE CAUSING THE CONTACT TO CRASH INTO THE DEER. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED OR TAKEN TO THE DEALER FOR DIAGNOSIS. THE VEHICLE WAS RETURNED TO AVIS CAR RENTAL (6405 US 49, HATTIESBURG, MS 39401 PHONE: (601) 264-2488). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,800. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11324550May 14, 2020
ELECTRICAL SYSTEM
THE DRIVERSIDE DOOR LOCK DOES NOT OPERATE WITH REMOTE OR UNLOCK OR LOCK USING THE INSIDE DOOR LOCK BUTTON. MUST USE THE KEY INSIDE THE FOB REMOTE DEVICE TO UNLOCK DOOR FROM OUTSIDE. I MANUALLY HAVE TO PUSH KNOB DOWN TO LOCK AND INSIDE HANDLE TO UNLOCK DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324372May 13, 2020
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT CALLED ON BEHALF OF HIS SON WHO OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO BURDICK DODGE CHRYSLER JEEP RAM LOCATED AT 5885 CIR DR E #335, CICERO, NY 13039, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 155,139.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324398May 13, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THE DRIVER SIDE REAR SLIDING DOOR LOCKING MECHANISM MALFUNCTIONED AND THE DOOR CEASED IN THE LOCKED POSITION AND COULD NOT BE OPENED. THE FAILURE ALSO OCCURRED ON THE PASSENGER'S SIDE SLIDING DOOR ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO MIRACLE CHRYSLER LOCATED AT 1290 NASHVILLE PIKE, GALLATIN, TN 37066, WHO DIAGNOSED THAT THE LOCKING MECHANISM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324423May 13, 2020
STRUCTURE:BODY
SLIDING DOOR REMAINED LOCKED AND WOULD NOT OPEN WHEN THE VEHICLE WAS SHUT OFF .OR RUNNING. THIS WAS REPAIRED BY REPLACING THE ACTUATOR. SHORTLY AFTER, THE OTHER SLIDING DOOR DID THE SAME. THIS HAPPENED WITHOUT WARNING. HAZARDOUS TO HAVE SOMEONE TRAPPED WITH NO EGRESS IN THE EVENT OF AN EMERGENCY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324197May 11, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I LOADED ALL OF MY CHILDREN IN MY VAN TO GO DO A WALMART PICK UP. ALL OF THE DOORS WERE WORKING FINE. WE GOT HOME FROM DOING OUR PICK UP, AND THE BACK DRIVER SIDE DOOR WOULD NOT OPEN. ALL OF THE CHILDREN HAD TO GET OUT OF THE OTHER SIDE, AND CLIMB OVER A BABY CAR SEAT. WE TRIED TO GET THE DOOR OPEN FROM THE INSIDE, AND THE OUTSIDE, WE TRIED TO DISENGAGE THE LOCKS, BUT IT SEEMS AS THOUGH THEY ARE PERMANENTLY STUCK. IF I GET INTO A WRECK, THIS IS A SAFETY HAZARD. SIMULTANEOUSLY, THE DOOR ON THE PASSENGER SIDE IN THE BACK WILL NOT LOCK AT ALL. THESE ARE BOTH HAZARDS WHICH SHOULD BE RECALLED, AND FIXED IMMEDIATELY! I BELIEVE IT HAS SOMETHING TO DO WITH THE ELECTRICAL SYSTEM, HOWEVER I AM NO MECHANIC. I AM NOT THE ONLY ONE WHO HAS HAD THIS PROBLEM, I HAVE BEEN RESEARCHING THE PROBLEM AND THERE ARE MANY. I JUST WANT TO DRIVE A CAR THAT IS SAFE FOR MY CHILDREN, AND MY VAN HAS LESS THAN 50K MILES ON IT, I BOUGHT IT BRAND NEW OFF OF THE LOT. THIS SHOULD NOT BE A PROBLEM I AM EXPERIENCING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324020May 10, 2020
STRUCTURE:BODY
RIGHT SLIDING DOOR WOULD NOT UNLOCK. NEITHER THE KEY FOB. OVERHEAD BUTTON, OUTSIDE DOOR HANDLE NOR THE INSIDE MANUAL OR ELECTRIC BUTTON WILL ALLOW THE DOOR TO OPEN. BIG SAFETY HAZARD AS I TRANSPORT MY GRANDCHILDREN. I FIXED IT BY FORCING THE ACTUATOR CONNECTING ROD. HOWEVER, NOW THE LEFT SLIDING DOOR WILL NOT UNLOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324027May 10, 2020
ENGINE
THE OIL COOLER WHICH HOLDS THE OIL TEMPERATURE SWITCH AND OIL PRESSURE SWITCH AND OIL FILTER HOUSING IS MADE OF PLASTIC AND SEALED TO ALUMINUM INTAKE MANIFOLD WITH BOLTS AND RUBBER O-RINGS. THIS PART IS CRACKED AND LEAKING OIL AT TOP END ON A HOT ENGINE; OIL LEAKS DOWN ONTO BOTTOM OF TRANSMISSION AND ONTO ROADWAY/DRIVEWAY. CAR HAS ONLY 60,000 MILES. FROM LOOKING AT YOU TUBE VIDEOS AND GOOGLE SEARCHES, I FOUND MANY CASES OF THIS. HARD TO UNDERSTAND WHY RECALL HAS NOT ALREADY BEEN MADE FOR SOMETHING SO POTENTIALLY DANGEROUS AND OBVIOUSLY A DEFECTIVE PART. EXPENSES TO REPAIR SHOULD BE PAID FOR BY CHRYSLER/DODGE IF RECALL COMES AFTER US OWNERS SPEND THE THOUSAND DOLLARS TO SO FOR PARTS AND LABOR. ENGINE LEAKS WHEN RUNNING WHETHER PARKED OR MOVING ON STREET OR HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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