Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11327070June 3, 2020
POWER TRAIN
TL* THE CONTACT OWNS 2016 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO AIRPORT CHRYSLER DODGE JEEP RAM (5751 EAGLE VAIL DRIVE, ORLANDO, FL 32822) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327106June 3, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE DRIVER SIDE REAR SLIDING DOOR WILL NOT OPEN. IT APPEARS TO BE STUCK IN THE LOCKED POSITION AND ANY ATTEMPTS TO UNLOCK IT, EITHER WITH THE FOB, ALL DRIVER (DOOR & OVERHEAD) LOCK/OPEN BUTTONS, OR MANUALLY TRYING TO MOVE THE LOCK, FAIL TO RELEASE IT. THIS OCCURRED WHEN THE VEHICLE WAS STATIONARY, IN PARK, IN OUR DRIVEWAY, WHEN I PUSHED THE OVERHEAD "DOOR OPEN" BUTTON IN ORDER TO GET MY CHILDREN (2 WEEKS OLD AND 3 YEARS OLD) OUT OF THEIR CAR SEATS. THANKFULLY WE WERE NOT INVOLVED IN AN INCIDENT REQUIRING IMMEDIATE EVACUATION AT THE TIME THAT THIS OCCURRED. STILL, I HAD TO GO IN VIA THE PASSENGER SIDE SLIDING DOOR, UNINSTALL MY NEWBORN INFANT'S CAR SEAT, AND LEAVE HER ON THE GROUND IN ORDER TO ACCESS MY TODDLER'S SEAT AND GET HIM OUT. I'M HORRIFIED TO THINK WHAT A DANGEROUS SITUATION THIS COULD BECOME IN THE CASE OF AN EMERGENCY, OR IF BOTH DOORS WERE TO FAIL. THIS HAS RENDERED THE VAN UNUSABLE FOR MY FAMILY, AS GETTING EVERYONE IN AND OUT QUICKLY AND SAFELY IS NOW IMPOSSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326934June 2, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
DRIVER SIDE SLIDE DOOR STUCK ON LOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326948June 2, 2020
UNKNOWN OR OTHER, LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
DRIVERSIDE SLIDING DOOR WILL NOT OPEN ELECTRICALLY. DOOR WILL NOT UNLOCK MANUALLY. DOOR WILL NOT OPEN MANUALLY. PEOPLE COULD BE TRAPPED IN THE VEHICLE BY DRIVERSIDE SLIDING DOOR NOT OPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326997June 2, 2020
POWER TRAIN
I HAVE PROBLEMS WITH THE VEHICLE THE DAY I GOT IT FIRST IT WAS THE CADILLAC CONVERTER AND SOME OTHER PROBLEMS THAT I AM NOT A MECHANIC SO I REALLY DON'T KNOW BUT NOW THE TRANSMISSION IN THE VEHICLE ONLY HAVE A HUNDRED THOUSAND MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327015June 2, 2020
UNKNOWN OR OTHER, STRUCTURE:BODY:DOOR
THE PASSENGER DRIVER SIDE DOOR WILL NOT OPEN. IT IS POWER IT WILL NOT OPEN WITH ANY OF THE BUTTON IT WILL ALSO NOT OPEN MANUALLY. THIS IS A HUGE SAFETY CONCERN. IF I WAS IN A ACCIDENT OR ANYTHING AND NEEDED TO GET THAT DOOR OPEN I WOULD NOT BE ABLE TO GET MY CHILDREN OUT OF THE CAR. IF THE OTHER DOOR BREAKS I WOULD NOT BE ABLE TO USE MY CAR AT ALL. I'M EXTREMELY WORRIED ABOUT NEEDED THAT DOOR AND NOT BEING ABLE TO AND SOMETHING HAPPENING TO MY CHILDREN. I CALLED DODGE CUSTOMER SERVICE THEY TOLD ME I WAS OUT OF LUCK AND WOULD HAVE TO PAY FOR IT TO GET FIXED MY SELF. I WOULD NEED TO FIRST PAY FOR THE DEALER TO FIGURE OUT WHAT IT IS AND PAY AROUND 1,000 DOLLARS FOR IT TO BE FIXED. I HAVE SEEN HUNDREDS OF PEOPLE COMPLAIN ABOUT THIS HAPPENED TO VANS. PLEASE HELP WITH PROBLEM MANY FAMILIES IN DANGER WITH THESE DOOR NOT OPENING AT ALL. I'M TERRIFIED FOR MY CHILDREN WITH THIS DOOR NOT OPENING AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327037June 2, 2020
STRUCTURE:BODY
THE PASSENGER REAR SLIDING DOOR IS STUCK IN THE LOCKED POSITION, CANNOT MANUALLY UNLOCK, AND WILL NOT OPEN. THE PROBLEM WAS NOTICED IN THE PARK POSITION AND COULD NOT EXIT THE VEHICLE FROM THE PASSENGER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326665May 31, 2020
AIR BAGS
TOOK MY CAR TO TWO DEALERS THE FIRST DEALER SAID HE DIDN'T HAVE A TOOL TO REMOVE THE LIGHT. THE SECOND DEALERSHIP KEPT MY CAR FOR FIVE DAYS SAID IT WAS A SEATBELT ERROR. WHEN I WENT TO PICK IT UP THEY SAID THEY DIDN'T HAVE A MECHANIC THAT COULD GET RID OF THE AIR LIGHT. AND THEY CHARGED ME FOR A NEW DRIVER SIDE SEAT BELT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326695May 31, 2020
ENGINE
WHILE DRIVING, THE ENGINE SUDDENLY SHUTS OFF. THIS HAPPENS AT VARIOUS DIFFERENT SPEEDS AND OCCURS MULTIPLE TIMES PER DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326696May 31, 2020
UNKNOWN OR OTHER
DRIVERS SIDE DOOR IS LOCKED AND WILL NOT UNLOCK MANUALLY OR WITH BUTTONS. THE MANUAL LOCK ON DOOR IS STUCK AND WILL NOT MOVE. PASSENGER SIDE DOOR WILL NOT LOCK MANUALLY OR WITH BUTTON. IT IS ALWAYS UNLOCKED. ALARM DOES NOT GO OFF WHEN THIS DOOR IS OPENED. PASSENGER DOOR LOCK DOES NOT UNLOCK WITH ANY BUTTON 80% OF THE TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326697May 31, 2020
STRUCTURE:BODY
DRIVERS SIDE SLIDING DOOR WILL NOT UNLOCK OR OPEN REMOTELY OR MANUALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326579May 30, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ANYTIME THAT I TRY TO TURN ON THE AIR CONDITIONER OR THE HEAT, REGARDLESS OF THE CONTROL SETTING, THE DRIVER'S SIDE ONLY BLOWS COOL AND THE PASSENGER AND REAR ONLY BLOWS HEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326377May 28, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE AUTOMATIC REAR SLIDING DOORS QUIT WORKING AND ARE STUCK CLOSED. THEY CAN'T BE OPENED WITH THE REMOTE, MANUALLY FROM THE INSIDE OR WITH THE INSIDE BUTTONS ON THE B PILLAR POST OR BY THE DRIVER FROM THE OVERHEAD DRIVER'S CONSOLE. APPARENTLY THIS IS A COMMON AND VERY DANGEROUS SAFETY ISSUE FOR THESE VEHICLES. THIS SHOULD BE COVERED BY WARRANTY FROM DODGE BUT APPARENTLY IS NOT. THIS SHOULD BE A FACTOR RECALL DEALERSHIP FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326194May 27, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE DOOR LOCK CEASED IN THE LOCK POSITION. THE CONTACT ALSO STATED THAT THE DRIVER'S SIDE REAR DOOR CEASED IN THE UNLOCK POSITION. FISHER CHRYSLER DODGE JEEP RAM (349 E 32ND ST, YUMA, AZ 85365, (928) 344-2650) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE LOCK ACTUATOR NEEDED TO BE REPLACED. THE PASSENGER'S SIDE DOOR WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 49,250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326031May 26, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, LATCHES/LOCKS/LINKAGES
DRIVER SIDE SLIDING DOOR WILL NOT OPEN AND IS IN THE UNLOCK POSITION. SEEMS TO BE A COMMON PROBLEM ON THESE. HAVE 4 KIDS SO THIS VERY UNSAFE/ HUG INCONVENIENCE. DEALER WANTS A UNREASONABLE AMOUNT. FIGURED THEY WOULD FIX THIS BY NOW. SAME PROBLEM IN OTHER DODGE VAN I HAVE HAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326055May 26, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY AC WENT OUT ONLY IN THE FRONT 1/3 OF THE VAN ABOUT 3 MONTHS AGO AND STARTED TO HAVE A SLIGHT BUZZING SOUND UNDER MY DASH A COUPLE WEEKS AGO WHEN ANY ELECTRICAL DEVICE IS PLUGGED INTO AN OUTLET OR THE AC IS TURNED ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325881May 25, 2020
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE ELECTRIC CONTROLS ARE GOING HAYWIRE WHEN VAN IS TURNED ON NOTHING WILL FUNCTION THAN THE REAR DEFROSTER COMES ON NOTHING ELSE WORKS THEN THE AIR COMES ON AND COOL AIR ON DRIVERS SIDE HEAT ON PASSENGER SIDE THEN SOME COOL THEN HEAT AND I HAVE A LIGHTING BOLT SIMBLE ON THE DASH AND VAN WAS HIT HEAD ON WHILE PARK AND THE AIR BAGS DID NOT DEPLOY
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11325907May 25, 2020
ELECTRICAL SYSTEM
DRIVERS SIDE SLIDING DOOR SEIZED IN THE 'LOCKED' POSITION. VEHICLE WAS PARKED IN DRIVEWAY AND HAD BEEN USED NORMALLY EARLIER IN THE DAY AND WITHOUT ISSUE. THE DOOR COULD NOT BE OPENED MANUALLY FROM THE INSIDE OR THE OUTSIDE OR WITH ANY REMOTE OR INTERIOR BUTTON. HAVE BEEN UNABLE TO RESOLVE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325663May 23, 2020
STRUCTURE:BODY, UNKNOWN OR OTHER
SLIDING DOOR LOCKS ON BOTH DRIVER AND PASSENGER ARE NOT WORKING DRIVER SIDE SLIDING DOOR IS IN LOCKED POSITION AND WILL NOT OPEN WITH KEY FOB, MANUAL LOCK PASSENGER SIDE SLIDING DOOR DOES NOT LOCK WITH KEY FOB, HAVE TO MANUALLY LOCK AND UNLOCK DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325547May 22, 2020
UNKNOWN OR OTHER
THE VAN JUST SHUTS OFF WHILE DRIVING, NO WARNING, NO CHECK ENGINE LIGHT, NO CODES PULLING UP. IT JUST TURNS OFF IN THE MIDDLE OF THE ROAD. I'M GREATFUL I WASN'T ON THE FREEWAY OR TRAVELING AT A FAST SPEED. PUT IT IN PARK AND RESTARTED IT FINE AND DROVE FOR AWHILE AND IT JUST SHUTS OFF AGAIN. I HAVE SEEN MANY COMPLAINTS OF THESE VAN'S JUST SHUTTING DOWN....IT SHOULD REALLY BE LOOKED INTO FOR THIS YEAR NAKE AND MODEL CONSIDERING THAT THERE IS A RECALL FOR OTHER YEARS MAKES AND MODELS FOR THE SAME REASON. HOPEFULLY NO ONE HAS TO DIE BEFORE THIS IS LOOKED INTO. THERE IS NO WARNING , NO CHECK ENGINE LIGHT, NO CODES. VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan