Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11328079June 10, 2020
ELECTRICAL SYSTEM
DRIVING DOWN THE ROAD MY VEHICLE SHUT OFF! VERY DANGEROUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328085June 10, 2020
ELECTRICAL SYSTEM
MY 2010 DODGE GRAND CARAVAN , I JUST PURCHASED THIS VAN FROM CAR COMPANY IN WARSAW INDIANA! I TOOK IT BACK TO CAR COMPANY TWICE TO SEE WHAT'S WRONG WITH IT AND THESE MORE OR LESS TOLD ME THEY COULDN'T HELP! WHILE DRIVING DOWN THE ROAD MY VAN SHUTS OFF! I LOSE BRAKES,STEERING ALL POWER ! PUT IN NEUTRAL START IT AND KEEP GOING! SOMETIMES 2 OR 3 TIMES IN A 5 MILE RADIUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328092June 10, 2020
SEATS
ON THURSDAY JUNE 4, 2020 I WAS OPERATING A 2015 DODGE CARAVAN OWNED BY THE DANVILLE PUBLIC SCHOOLS TRANSPORTATION DIVISION. WHILE STOPPED AT A TRAFFIC LIGHT I RAISED THE HEIGHT OF THE HEAD REST ONE CLICK TO PLACE THE HEAD REST HIGHER UP THE BACK OF MY HEAD. WHEN THE LIGHT CHANGED TO GREEN I PROCEEDED TO THE NEXT INTERSECTION AND HAD TO STOP FOR A SECOND RED LIGHT. AS I PULLED AWAY FROM THE SECOND LIGHT (AFTER A GREEN INDICATOR) THE HEAD REST SUDDENLY POPPED OPEN MAKING IMPACT WITH THE REAR OF MY HEAD. THE VEHICLE WAS IN MOTION WHEN THE HEAD REST DEPLOYED. I MENTIONED THE HEAD REST TO OUR SHOP TECHNICIAN WHO BEGAN TO MAKE INQUIRY INTO THE POSSIBLE CAUSE. THE SHOP TECHNICIAN SPOKE TO THE LOCAL DODGE DEALERSHIP ABOUT THE ISSUE AND WAS ADVISED THERE WERE NO RECALLS OR SAFETY BULLETINS ON THE ISSUE AND THAT NEW REPLACEMENTS WERE AVAILABLE FOR AROUND $600 AND THAT OUR BEST OPTION WOULD BE TO RETRIEVE ONE FROM A JUNK YARD. A CLOSER LOOK ON LINE INDICATED ISSUES WITH DODGE AHR HEAD REST. THE LOCKING PIN SHOULD BE RELEASED BY A SOLENOID POWERED LATCH THAT IS TRIGGERED BY THE SENSOR SYSTEM IN THE EVENT OF A CRASH. THE PLASTIC RETAINERS THAT HOLD THE LOCKING PIN FAILED AND BROKE AWAY CAUSING THE FRONT SECTION OF THE HEAD REST TO DEPLOY WITHOUT TRIGGERING THE SOLENOID. PLEASE SEE THE ATTACHED PHOTOS OF THE DAMAGED RETAINER POINTS AND THE LOCKING PIN. THIS 2015 DODGE VAN HAS 58,976 ORIGINAL MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328140June 10, 2020
ELECTRICAL SYSTEM
ONLY HEAT FROM PASSENGER VENTS WHEN AC IS TURNED ON IN THE SPRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327920June 9, 2020
STRUCTURE:BODY
THE PASSENGER SIDE SLIDING DOOR IS STRUCK IN THE LOCK POSITION. ONCE CLOSED IT IS UNABLE TO OPEN. THERE IS NO WAY TO OPEN IT WITH THE FOB OR INSIDE UNLOCK BUTTON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328058June 9, 2020
ELECTRICAL SYSTEM
2012 DODGE GRAND CARAVAN TURNS OFF WHILE DRIVING. RATE OF SPEED DOESN'T DETERMINE FREQUENCY. VEHICLE LOSSES POWER WITHOUT WARNING . ONCE VEHICLE COMES TO A STOP WILL START BACK UP. IT HAS BEEN DETERMINED THAT THE IGNITION RECEIVER DOES NOT SUPPORT THE SIZE AND WEIGHT OF THE KEY. OCCURS ON ALL ROADWAYS CITY ROADS HIGHWAYS ETC... HAS HAPPENED MULTIPLE TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327779June 8, 2020
FUEL/PROPULSION SYSTEM
FEBRUARY 2020: VAN TURNED ITSELF OFF WHILE CITY DRIVING ABOUT 25MPH AND RESTARTED AFTER COASTING TO CURB. MARCH 2020 VAN FAILED TO START AT HOME, STARTER MOTOR WORKING BUT ENGINE WOULDN'T START. MECHANIC REPLACED FUEL PUMP AND FUEL PUMP RELAY AFTER MANY DAYS AND GREAT DIFFICULTY OBTAINING PARTS. JUNE 2020 VAN ENGINE WOULDN'T START, AS BEFORE, AND WAS TOWED TO MECHANIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327773June 8, 2020
STRUCTURE:BODY
SLIDING DOOR ON DRIVER'S SIDE WILL NOT UNLOCK AND THEREFORE WILL NOT OPEN. NOTHING HAPPENED, JUST STOPPED WORKING. CANNOT UNLOCK IT USING ANY OF THE BUTTONS AND CANNOT MANUALLY UNLOCK IT. VAN IS ONLY 3 YEARS OLD AND THERE HAS BEEN NO DAMAGE TO THE DOOR OR VAN. MAY CREATE UNSAFE SITUATION IF UNABLE TO EXIT THE VEHICLE, ESPECIALLY IF THERE IS AN ACCIDENT THAT DAMAGES OTHER DOORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327865June 8, 2020
STRUCTURE:BODY
REAR DRIVERS SLIDING DOOR BUZZES AND REMAINS IN A LOCKED POSITION. THIS HAPPENS WHEN USING THE FOB TOO. THE VAN AUTOMATICALLY LOCKS WHEN YOU REACH ABOUT 25 MPH. MOST OF THE TIME I GET A LOUD BUZZING FROM THAT DOOR WHEN IT DOES. SOMETIMES YOU CAN MANUALLY UNLOCK IT BUT MOST TIMES NOT. I HAVE READ MORE PEOPLE THAN ME ARE HAVING THIS ISSUE WITH A RANGE OF YEARS FOR THE DODGE CARAVAN. I HAVE MY GRANDSON WITH ME MOST OF THE TIME AND THAT IS THE SEAT HE IS IN. MY CONCERN IS IF THERE IS AN ACCIDENT AND THE DOOR CAN BE UNLOCKED THEN WHAT? I TRULY THERE IS A BIG SAFETY ISSUE GOING ON WITH THESE VEHICLES. PLEASE INVESTIGATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327632June 7, 2020
UNKNOWN OR OTHER
THE DRIVERS SIDE PASSENGER SLIDING DOOR WAS STUCK SHUT IN THE LOCKED POSITION FOR 3 MONTHS. I BROUGHT IT TO THE DEALER AND THEY WANTED TO CHARGE ME ALMOST $1000 TO BASICALLY REPLACE MOST OF THE DOOR, THIS DIAGNOSIS WAS DONE WHILE DOOR WAS STUCK SHUT. I FINALLY GOT IT OPEN BY PUSHING ON THE UNLOCK BUTTON AND PRESSING THE KEY FAB UNLOCK AT THE SAME TIME (SOMETHING I READ ON THE INTERNET). NOW IT OPENS AND CLOSES, BUT MAKES A BUZZING, CRUNCHING SOUND WHEN THE AUTO LOCK KICKS IN WHEN DRIVING, AND PERIODICALLY MAKES THE NOISE FOR NO REASON. ONLY BEEN 2 DAYS SINCE IT WOULD OPEN AND WAITING FOR IT TO BECOME STUCK OR ANOTHER ISSUE. SURE IS LOUD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327531June 6, 2020
ELECTRICAL SYSTEM
THE PASSENGER SLIDING DOOR MAKES AN AWFUL WHINING/GRINDING NOISE WHEN UNLOCKING AND LOCKING THE DOOR. IT APPEARS TO ALSO TRY AND OPEN AT TIMES WHEN DRIVING DOWN THE ROAD. IT SEEMS VERY UNSAFE AND ALSO VERY OBNOXIOUS TO LISTEN TO. I AM AFRAID IT MAY NOT OPEN WHEN NEEDED OR WILL OPEN WHEN IT SHOULDN'T. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327533June 6, 2020
ENGINE
THE ENGINE MAKES A VERY LOUD TAPPING/TICKING NOISE WHEN IDLING AND SLIGHT ACCELERATION. IT APPEARS TO BE COMING FROM THE TOP OF THE ENGINE, POSSIBLE A ROCKER ARM OR LIFTER. I HOPE THERE IS A RECALL ON THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327568June 6, 2020
UNKNOWN OR OTHER
THE DRIVER SIDE, SLIDING DOOR LOCK, IS MAKING A BUZZING SOUND WHEN IT IS LOCKED MANUALLY OR WHEN IT AUTOMATICALLY LOCKS WHEN DRIVING. I'M NOT SURE IF THE DOOR IS ACTUALLY LOCKING OR IF THE LOCK IS FULLY ENGAGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327489June 5, 2020
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
THE DRIVER'S REAR SLIDING DOOR WILL NOT OPEN WITH REMOTE OR MANUALLY AND I'M NOT HAPPY ABOUT BECAUSE OF THE SAFETY OF MY CHILD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327346June 5, 2020
POWER TRAIN
HAD A WHINING NOISE COMING FROM THE ENGINE COMPARTMENT. AFTER ABOUT 1 OR 2 MILES THE CHECK ENGINE LIGHT CAME ON AND THE WHINING GOT REAL LOUD AND THE TRANSMISSION WOULDN'T SHIFT INTO THE NEXT GEAR. I LET OFF OF THE ACCELERATOR AND IT NEVER DOWN SHIFTED OR UPSHIFTED. IT JUST COASTED. WENT TO ACCELERATE AND THE ENGINE JUST REVVED THE RPMS HIGH. EVENTUALLY COASTED TO A SPOT TO GET OFF THE ROAD. CAN SMELL TRANSMISSION FLUID. HAVE NO LEAKS. NOW IT WON'T DO ANYTHING TRANSMISSION WISE. THE VAN WILL START UP AND IDLE FINE. JUST NOTHING FROM THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327253June 4, 2020
STRUCTURE:BODY:DOOR, UNKNOWN OR OTHER
THE ACTUATOR ON THE PASSENGER SLIDING DOOR WAS MAKING A BUZZING NOISE FOR A FEW WEEKS AND THEN THE DOOR JUST FROZE SHUT. AFTER GOOGLING SOME THINGS, THIS IS A COMMON PROBLEM ON THESE VEHICLES AND IT SHOULD BE A RECALL!!! I AM LETTING THE SEVERAL OTHERS KNOW TO FILE A COMPLAINT AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327262June 4, 2020
ENGINE
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STARTED TO HESITATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE IGNITION COIL NUMBER 6 WAS REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE DEALER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.*DT CONSUMER STATED HE SPOKE TO 3 DIFFERENT DEALERS AND ALL STATED IT WAS A COMMON ISSUE THE ENTIRE REAR CYLINDER HEAD HAD TO BE REPLACED. FOR DODGE VANS AND THIS MODEL SHOULD ALSO BE INCLUDED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327278June 4, 2020
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE DRIVERS PASSENGER DOOR DOES NOT OPEN OR CLOSE MANUALLY OR ELECTRONICALLY. IT IS A SAFETY HAZARD WHEN YOU ARE NOT ABLE TO EXIT IN AN EMERGENCY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327313June 4, 2020
UNKNOWN OR OTHER
THE RIGHT SLIDING DOOR MAKES A LOUD BUZZING SOUND WHENEVER IT IS UNLOCKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327053June 3, 2020
UNKNOWN OR OTHER, STRUCTURE:BODY:DOOR
DRIVER AND PASSENGER SLIDING DOORS WILL NOT LOCK OR UNLOCK WITH KEY FOB OR MANUALLY. SLIDING DOORS CAN OPEN WHILE VEHICLE IS IN MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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