Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11351506August 27, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
SECOND TIME MY VAN HAS LOST ELECTRICAL AND BRAKES. TODAY I WAS IN THE DRIVE THRU, CURVING AROUND THE BUILDING TO THE LEFT, SLIGHT HILL AT TURN. AGAIN, GAS GAUGE GOES TO EMPTY, THIS TIME HALF OF THE DASHBOARD IS ON, NO BRAKES. WAS ABLE TO TURN VAN OFF AND RESTART. TOWED AGAIN TO THE DEALERSHIP. THIS IS A MAJOR SAFETY MALFUNCTION AND LIFE THREATENING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351295August 26, 2020
STRUCTURE:BODY
THE DRIVER SIDE SLIDING DOOR STOPPED FUNCTIONING. IT IS STUCK IN LOCKED POSITION RENDERING IT UNUSABLE IN AN EMERGENCY SITUATION. THE LOCK CANNOT BE FREED AUTOMATICALLY OR MANUALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351404August 26, 2020
ELECTRICAL SYSTEM
WHILE DRIVING ON THE HIGHWAY,, THE CHECK ENGINE LIGHT CAME ON ALONG WITH THE TRACTION CONTROL WARNING LIGHT. ALSO, THE VEHICLE WOULD NOT COME OUT OF THE PARK POSITION AND THE BRAKE PEDAL COULD NOT BE USED TO CANCEL THE CRUISE CONTROL. WHEN THIS WAS INVESTIGATED IT WAS FOUND THE BRAKE SWITCH/CIRCUIT NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351416August 26, 2020
ENGINE, UNKNOWN OR OTHER
WHEN IDLING THE CYLINDER #2 MISS FIRES, TUNE UP WAS DONE, OIL CHANGED, I SEARCHED THE VIN NUMBER AND IT SAYS NO RECALLS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351148August 25, 2020
STRUCTURE:BODY
THE SIDE POWER DOOR ON THE LEFT DRIVER SIDE IS STUCK SHUT WITH NO WAY TO OPEN IT. THIS IS VERY DANGEROUS WITH NO WAY TO GET IT OPEN MANUALLY IN AN EMERGENCY SITUATION. THIS APPEARS TO BE A COMMON PROBLEM ON DODGE CARAVAN VEHICLES AND SHOULD BE ADDRESSED WITH A WAY TO MANUALLY OPEN THESE SIDE DOORS WHEN THE POWER FAILS AND THEY WILL NOT OPEN?*DT Consumer has contacted the manufacture and CAIR number [XXX] was issued. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350910August 24, 2020
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 50-60 MPH, THE IGNITION KEY WAS BUMPED ACCIDENTALLY AND THE VEHICLE STALLED. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT STATED THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350997August 24, 2020
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V396000 (AIR BAGS, STEERING). THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED WOODHOUSE SIOUX CITY - CHRYSLER DODGE JEEP RAM FIAT (2101 6TH ST, SIOUX CITY, IA 51101, (712) 277-3221) WHO STATED THAT THE REMEDY PARTS WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. VIN INCOMPLETE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350604August 21, 2020
ELECTRICAL SYSTEM
THE VEHICLE EITHER WILL TAKE SEVERAL ATTEMPTS TO START OR WILL COMPLETELY SHUT DOWN DURING OPERATION WITHOUT WARNING. THE ENGINE WILL ABRUPTLY STALL AND POWER BRAKES AND STEERING FAIL. IMMEDIATELY AFTERWARD THE VEHICLE BEHAVES AS IF THE KEY WAS JUST TURNED TO THE ON POSITION, MEANING THE DASHBOARD LIGHTS UP, AND IT CAN BE PUT IN NEUTRAL AND RESTARTED. NO SPECIFIC ACTIVITY TRIGGERS THE SHUTDOWN. IT CAN HAPPEN WHILE DRIVING AT ANY SPEED IN ANY CONDITIONS OR WHILE IDLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350628August 21, 2020
ENGINE, FUEL/PROPULSION SYSTEM
BLEW HEAD GASKET IN MOTION - CHECK ENGINE LIGHT CODE PO302 FAULTY VALVE CYLINDER #2
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350637August 21, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN
AT 46,000 MILES TIPM HAD TO BE REPROGRAMMED AFTER FUEL PUMP FAILURE DUE TO RELAY. REPAIR COST WAS OVER $2300.00. NOW AT 62,900 MILE THE ALTERNATOR BURNED OUT AND PCM HAS TO BE REPLACED AND REPROGRAMMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350685August 21, 2020
ELECTRICAL SYSTEM
PASSENGER SIDE REAR SLIDING DOOR WOULD NOT LOCK. HAD TO GET A NEW ACTUATOR. ONE MONTH LATER, THE DRIVER SIDE REAR SLIDING DOOR WAS STUCK IN THE LOCK POSITION. OFF TO GET ANOTHER NEW ACTUATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350714August 21, 2020
AIR BAGS
I NEED THE STEERING WHEEL AIR BAG REPLACED DUE TO DODGE EMBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350287August 19, 2020
ELECTRICAL SYSTEM
MY DRIVER'S SIDE REAR DOOR IS STUCK IN THE LOCK POSITION. I CAN'T UN LOCK IT MANUALLY, I CAN'T UN LOCK IT WITH THE KEY FOB OR THE PANEL BUTTON ON THE ROOF. THE DOOR WILL NOT OPEN. THIS IS A HUGE SAFETY ISSUE BECAUSE IF I'M IN AN ACCIDENT MY KIDS COULD BECOME TRAPPED BECAUSE I CAN'T OPEN THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350332August 19, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE ENGINE BEGAN MAKING AN ABNORMAL WINDING NOISE WITHOUT WARNING. AS THE CONTACT PROCEEDED TO DRIVE, THE VEHICLE BEGAN TO STALL AND HESITATE UPON DEPRESSING THE ACCELERATOR PEDAL WITHOUT WARNING. THE CONTACT INITIALLY DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC INFORMED HER THAT THE TRANSMISSION PUMP HAD FAILED. THE MECHANIC HAD ALSO INFORMED HER OF A RECALL THAT HAD BEEN PLACED ON HER MODEL VEHICLE NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE CONTACT THEN HAD THE VEHICLE TOWED TO ANOTHER INDEPENDENT MECHANIC FOR A SECOND OPINION AND HE ALSO DETERMINED THAT THE TRANSMISSION PUMP HAD FAILED AND THAT THE VEHICLE NEEDED A TRANSMISSION REPLACEMENT. THE MANUFACTURER WAS THEN NOTIFIED OF THE FAILURE AND INFORMED HER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350352August 19, 2020
ELECTRICAL SYSTEM
THE SLIDING DOOR ON THE DRIVER'S SIDE HAS FROZEN. THE DOOR IS STUCK IN THE LOCKED POSITION AND WILL NOT OPEN. IT WILL NOT OPEN WITH THE REMOTE BUTTONS OR MANUALLY. I HAVE CHILDREN, SO THIS IS DEFINITELY A SAFETY ISSUE. I HAVE LOOKED ON THE INTERNET AND OBSERVED THAT MANY PEOPLE HAVE HAD SIMILAR EXPERIENCES WITH THE SAME MODEL VEHICLE. THERE SHOULD BE A RECALL FOR THIS PROBLEM. THE AVERAGE COST FOR THE REPAIR SEEMS TO BE $1000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350096August 18, 2020
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUTOFF AND STALLED WITHOUT WARNING. ADDITIONALLY, WHILE OPERATING THE VEHICLE, THE FRONT HEADLIGHTS BECAME INOPERABLE AND THE INSTRUMENT CLUSTER MALFUNCTIONED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER LITHIA CHRYSLER LOCATED AT 1421 N.E. 6TH ST GRANTS PASS, OR 97526-1253, WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT YET NOTIFIED. THE FAILURE MILEAGE WAS 39,000. ## VIN PASSED ## DODGE 1999 TOWN AND COUNTRY ##
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349765August 17, 2020
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
DRIVING VAN IN TOWN 35 MPH WIPERS CAME ON BY THEMSELVES AND STAYED ON SWITCH IN THE OFF POSITION INFORMATION PANEL GOES OUT ALONG WITH SPEEDOMETER, TACH, AND GAGES VAN RUNS LIKE NORMAL. CHANGED TIPM NO CORRECTION FAILURE HAPPENED AT 156000 THOUSAND MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349794August 17, 2020
AIR BAGS
THE FOLLOWING HAS HAPPENED TO MY CAR. THE AHR HEADREST WENT OFF, AND I WASN'T IN AN ACCIDENT. HOWEVER, DODGE CHRYSLER IS NOT WANTING TO ISSUE A RECALL SINCE A PERSON IS NOT AT RISK FOR INJURY. HOWEVER, COST TO FIX THIS HEADREST RUNS IN THE $500-$900 CATEGORY. AND IT'S A KNOWN ISSUE. SO WHY ISN'T DODGE CHRYSLER ACKNOWLEDGING IT? THE 'ACTIVE HEAD RESTRAINT' (AHR) HEADRESTS FOUND IN CERTAIN CHRYSLER VEHICLES AND MANUFACTURED BY GRAMMER AG SUFFER FROM A DEFECT. THE 65-PAGE LAWSUIT OUT OF FLORIDA ALLEGES THAT ALTHOUGH FCA US AND GRAMMER AG'S ACTIVE HEAD RESTRAINT IS MEANT TO SPRING FORWARD IN THE EVENT OF A REAR-END COLLISION TO CATCH A VEHICLE OCCUPANT'S HEAD TO PREVENT WHIPLASH, THE FEATURE CAN 'DEPLOY WITHOUT WARNING OR EXTERNAL FORCE FROM A COLLISION, AND FORCEFULLY STRIKE THE BACK' OF A DRIVER OR PASSENGER'S HEAD. DESCRIBING THE APPARENT DEFECT AS COMMON AND UNIFORM, THE CASE CLAIMS THE FORCE OF THE IMPACT TO THE BACK OF A VEHICLE OCCUPANT'S HEAD AND NECK CAN CAUSE SERIOUS INJURY AND CREATES AN ADDITIONAL ACCIDENT RISK SHOULD THE DEFECT MANIFEST SUDDENLY WHILE A VEHICLE IS IN OPERATION. ACCORDING TO THE LAWSUIT, THE CAUSE OF THE DEFECT IS THE FAILURE OF A 'CHEAP PLASTIC COMPONENT' INSIDE THE DEFENDANTS' AHR. SPECIFICALLY, THE FEATURE CONTAINS A PLASTIC BRACKET THAT ACTS AS THE TRIGGERING MECHANISM AND HOLDS THE FEATURE'S SPRING-LOADED RELEASE IN PLACE UNTIL A SENSOR SIGNALS THAT THE VEHICLE HAS BEEN HIT IN ITS REAR, THE CASE EXPLAINS. AS A 'COST-SAVING MEASURE,' THE PLAINTIFFS SAY, CHRYSLER AND GRAMMER AG DESIGNED THE AHR BRACKET WITH 'AN INFERIOR AND INEXPENSIVE FORM OF PLASTIC' THAT CAN CRACK AND BREAK DOWN PREMATURELY DUE TO THE 75 POUNDS OF CONSTANT PRESSURE APPLIED BY THE AHR'S SPRINGS ONTO THE BRACKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349723August 16, 2020
SEATS
THE HEADREST OF MY 2013 DODGE CARAVAN DEPLOYED WITH NO WARNING. IT WAS FRONT PASSENGER HEADREST . WE WERE GOING AT APPROX. 15 MPH. MY SON WAS IN THE FRONT PASSENGER SEAT AND OUT OF NO WHERE, THE HEADREST DEPLOYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349743August 16, 2020
ENGINE
RECENTLY MY VAN HAS STARTED SHUTTING OFF AUTOMATICALLY FOR NO REASON WHILE IT SHOULD STILL BE RUNNING. SOMETIMES IT JUST SHUTS OFF AND THEN RESTARTS AND OTHER TIMES IT HAS SHUT OFF AND I HAVE HAD TO RESTART IT WITH THE KEY. THERE IS NO SPECIFIC THING THAT TRIGGERS THE ISSUE AND IT HAS HAPPENED WHILE SITTING STILL, AFTER PUTTING IT IN PARK, AND WHILE TURNING GOING DOWN THE ROAD. I LOOKED UP ANY RECALLS FOR THE VEHICLE BUT THERE WERE NON. HOWEVER, THIS SEEMS TO BE A COMMON PROBLEM FOR THE MINI VAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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