Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11355209September 15, 2020
ELECTRICAL SYSTEM
EVERY TIME I LOCK OR UNLOCK THE DOORS A LOUD BUZZ COMES FROM THE PASSENGER SLIDING DOOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354953September 14, 2020
STRUCTURE:BODY
DRIVER SIDE BACK SLIDING DOOR WILL NOT OPEN. DOES NOT OPEN MANUALLY OR WITH THE KEY FOB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355037September 14, 2020
ELECTRICAL SYSTEM, ENGINE
THE VAN CUT OFF ON ME WHILE DRIVING ON A CITY STREET. . THERE WAS NO WARNING AHEAD OF TIME. AT FIRST I WAS TOLD THAT IT WAS AN ELECTRICAL ISSUE BUT EVEN AFTER FIXING THAT THE VAN DON'T WANT TO START BACK UP. AND NOW THE SECOND SHOP IS SAYING THAT THE ENGINE IS GONE BUT I DON'T THINK THAT THAT'S THE ISSUE BECAUSE I HAD A DIAGNOSTIC TEST 3 WEEKS BEFORE AND IT SAID NOTHING ABOUT A BAD ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354737September 13, 2020
SEATS
MY HUSBAND PULLED INTO A PARKING SPACE. HE PLACED THE CARAVAN IN PARK AND LEFT IT RUNNING. I HAD TO RUN INTO THE RESTAURANT TO GRAB THE PIZZA. AFTER I HAD CLOSED THE PASSENGER DOOR THE HEADREST POPPED APART. I KNOW THAT IT IS A SAFETY FEATURE AND ONLY GOES OFF IF THERE IS AN IMPACT. THERE WERE ZERO IMPACTS OR ACCIDENTS. THERE WAS A PARKED CAR ON THE DRIVERS SIDE BUT NO ONE WAS IN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354750September 13, 2020
ELECTRICAL SYSTEM
EVERY TIME THE DOORS ARE UNLOCKED THE VAN MAKES A WEIRD LOUD BUZZING NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354779September 13, 2020
STRUCTURE:BODY
DRIVER SIDE SLIDING DOOR IS STUCK IN THE LOCKED POSITION.SUDDENLY STOPPED RESPONDING T TO THE THE KEY FOB OR THE CONTROL INSIDE OF THE VAN. IT CANNOT BE OPENED MANUALLY EITHER. FIRST NOTED IN LATE JUNE OF 2020
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354546September 12, 2020
UNKNOWN OR OTHER
LAST NIGHT I WAS COMING HOME AND THE CAR TURNED OFF BY ITSELF WHILE I WAS WAITING FOR THE TRAFFIC LIGHT TO CHANGE SO I PLACED IT IN PARK AND STARTED IT AGAIN IT'S RUNNING BUT I'M NOT SURE WHAT HAPPENED AND CONCERNS ME BECAUSE THIS OUR FAMILY.(MY KIDS WERE IN TOO).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354615September 12, 2020
ELECTRICAL SYSTEM
MY PASSENGERS REAR DOOR WAS NOT LOCKING WHETHER WHEN THE VEHICLE IS PARKED, RUNNING, AND DRIVING. IF SOMEONE WAS TO ATTACK ME, OR MY FAMILY, I WOULD HAVE INSTINCTIVELY LOCKED THE DOOR. IT WOULD NOT HAVE HAD ANY EFFECT ON KEEPING PEOPLE OUT. IN MY RESEARCHING OF HOW TO FIX THE PROBLEM, I DISCOVERED THAT THE MORE COMMON PROBLEM IS THAT THE DOOR WILL NOT UNLOCK CREATING A GREATER HAZARD FOR EMERGENCY EGRESS. THE PART IS RELATIVELY CHEAP, BUT IT IS A REAL BEAR TO REPLACE. PREVIOUS VERSIONS OF THE DODGE GRAND CARAVAN ARE MUCH EASIER TO REPAIR. (I.E., 2000-2008+?) AND CHEAPER TO REPAIR. HOWEVER, ON THE 2016 VERSION (2010-2020) ONE HAS TO DISASSEMBLE THE WHOLE INNER DOOR COSTING $600+ FOR A SIMPLE REPLACEMENT. WITH THE HASSLE, AND COST OWNERS OF VEHICLES WITH SIMILAR PROBLEMS ARE LIKELY TO "LIVE WITH IT." AND PUT THEIR FAMILY AT RISK. HTTPS://YOUTU.BE/DDDCLYJILYA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354347September 11, 2020
ELECTRICAL SYSTEM
EACH AND EVERY TIME MY VEHICLE IS LOCKED OR UNLOCKED IT MAKES A HIGH PITCHED BUZZING SOUND. THIS ALSO OCCURS WHEN DOORS ARE OPENED AFTER THE DOORS HAVE BEEN LOCKED AS PART OF THE AUTOMATIC SECURITY WHEN IT HAS BEEN OPERATED OR WHEN THEY WERE LOCKED WHEN THE VEHICLE WAS STATIONARY THE WHOLE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354373September 11, 2020
ENGINE
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE HER MOTHER WAS TURNING INTO THE DRIVEWAY, THE VEHICLE SHUTOFF. THE POWER STEERING AND BRAKES BECAME INOPERABLE. THE DRIVEWAY HAD A ROCKY SURFACE AND SHE WAS GOING 10 MPH SO THE VEHICLE SLOWED DOWN TO A STOP. THE CONTACT'S MOTHER WAITED 5 MINUTES BEFORE RESTARTING THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE FAILURE RECURRED TWICE. THE DEALER AUDUBON CHRYSLER CENTER (2945 US HIGHWAY 41 N, HENDERSON, KY 42420, (270) 826-1270) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE IGNITION SWITCH AND TIPM SWITCH COULD BE REPLACED AT A COST OF OVER $1,200 HOWEVER, THERE WAS NO GUARANTEE THAT THE REPAIRS WOULD FIX THE ISSUE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354397September 11, 2020
ELECTRICAL SYSTEM
THE TEMP CONTROL PANEL TURNED ON BY ITSELF, I CAN SHUT IT OFF AND IT WILL COME BACK ON. I CAN TURN IT DOWN AND IT WILL TURN THE FAN ON FULL POWER AGAIN AUTOMATICALLY. I HAVE A 3 MINUTE VIDEO OF IT HAPPENING ALL ON ITS OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354480September 11, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
VAN WILL BOG DOWN AND THEN JUST SHUT OFF. WILL ALSO TAKE 5-6 TIMES BEFORE IT WILL RESTART. THE ELECTRICAL GOES HAYWIRE RANDOMLY. FOUND OUT THE TIPM IS BAD AND THERE WAS A RECALL ON OTHER VEHICLES DOING THE SAME EXACT THING DURING THE SAME YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354497September 11, 2020
ELECTRICAL SYSTEM
WITHOUT WARNING, THE DRIVERS SIDE SLIDING DOOR OF MY 2018 DODGE GRAND CARAVAN INITIALLY BEGAN MAKING A VERY LOUD BUZZING NOISE WHEN THE AUTOMATIC POWER LOCKS ENGAGE WHILE DRIVING, HOWEVER, THIS QUICKLY ESCALATED TO NOT ONLY AN EXTREMELY LOUD BUZZING NOISE WHEN LOCKED WHILE DRIVING, TO AN EXTREMELY LOUD BUZZING NOISE ANYTIME THE LOCKS ARE ACTIVATED AT ALL. THIS ISSUE ALONE, WHILE NOT EXACTLY A SAFETY CONCERN, IS CONCURRENT WITH THE SAME DOOR INTERMITTENTLY EITHER STAYING LOCKED DESPITE ANY EFFORT TO OPEN IT, OR NOT BEING ABLE TO LOCK AT ALL. BOTH OF THESE LATTER PROBLEMS COULD PRESENT A DANGEROUS SITUATION IF NOT RECTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354116September 10, 2020
UNKNOWN OR OTHER
PASSANGER SIDE SLIDING DOOR LOCK IS STUCK IN THE LOCKED POSOTION. IT WILL NOT UNLOCK MANUELLY, KEY FOB OR USING THE UNLOCK BUTTONS IN HT FRONT OF THE VAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354139September 10, 2020
SEATS
MY WIFE AND DAUGHTER WERE DRIVING IN OUR 2013 DODGE GRAND CARAVAN WHEN THE PASSNGER HEADREST DEPLOYED AND HIT MY DAUGHTER IN THE BACK OF THE HEAD. THIS HAPPENED WHILE THE CAR WAS IN MOTION.*DT THE CONSUMER STATED THE PLASTIC THAT HOLDS THE PIN OF THE HEADREST FAILED. THE PIN WAS STILL LATCHED TO THE HEADREST. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354199September 10, 2020
UNKNOWN OR OTHER
IN APRIL 2019 ONE SLIDING DOOR STAYED LOCKED THEN THE OTHER SLIDING DOOR STAYED LOCKED I REPORTED IT HERE AND WAS ASKED IF I HAD NOTIFIED CHRYSLER AND I HAD. TOOK TO DEALERSHIP AND THOUGHT THEY WERE FIXED AT A COST OF $1062.00. IN APRIL 2020 I FOUND THE DRIVERS SLIDING DOOR WAS NOT LOCKING, YOU CAN OPEN IT WHILE DRIVING DOWN THE ROAD. TO ME THIS IS A SAFETY HAZARD SINCE MY GRANDSON SITS BACK THERE AND LIKES TO PLAY WITH THE DOOR CONTROLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354204September 10, 2020
ELECTRICAL SYSTEM
BOTH LATCH ASSEMBLY'S ON SLIDING DOORS DO NOT WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354289September 10, 2020
POWER TRAIN
ON FRIDAY SEPT 4TH I WAS USING MY VEHICLE NORMALLY . AFTER TURNING IT OFF AT MY HOME AFTER GOING TO THE BANK, I ATTEMPTED TO TURN IT BACK ON TO GO TO WORK AND IT WOULDN'T MOVE INTO GEAR. I PUT THE VEHICLE IN DRIVE, BUT THE ENGINE JUST MADE A REVVING SOUND AND DIDN'T MOVE. I TRIED REVERSE, NEUTRAL, DRIVE AND THE VEHICLE ONLY REVVED. AFTER MISSING WORK, WE HAD THE VEHICLE TOWED TO A LOCAL REPAIR SHOP THAT TOLD US A RECALL WAS NOT INCLUDING OUR VIN #. THEY EXPLAINED THAT THE TRANSMISSION PUMP WASN'T GETTING FLUID TO THE TRANSMISSION AND SINCE IT FAILED OUR TRANSMISSION WAS DAMAGED. WE OUR NOW FACING NEEDING A NEW TRANSMISSION. I DON'T SEE HOW THERE IS AN ACTIVE RECALL THAT INCLUDES MY MAKE AND YEAR AND VEHICLE TYPE BUT EXCLUDES MY VIN. IF I HAD BEEN AWARE OF A RECALL A SMALL REPAIR COULD HAVE BEEN MADE. NOW MY VEHICLE NEEDS AN ENTIRE NEW TRANSMISSION. THIS COULD HAVE BEEN DEADLY IF MY VEHICLE DIED IN THE MIDDLE OF AN INTERSECTION. A CARAVAN IS SOLD SPECIFICALLY AS A FAMILY VEHICLE. YET THIS COMPANY IS PUTTING MY BABIES AT RISK. IF THEIR TRANSMISSION PUMP IS BAD IT'S IN ALL THE CARAVANS, NOT JUST ONE OR TWO. THIS NEEDS TO BE FIXED BEFORE SOMEONE ACTUALLY GETS INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354317September 10, 2020
ELECTRICAL SYSTEM
SIDE DRIVER'S PASSENGER SLIDE DOOR WILL NOT UNLOCK OR OPEN. LOCK ON INSIDE WILL NOT MOVE. UNABLE TO UNLOCK WITH KEY FOB OR DRIVERS DOOR UNLOCK SWITCH. THIS CAN BE A SAFETY HAZARD WITH KIDS IN THE BACK. I ONLY HAVE A LITTLE OVER 60,000 MILES ON THE CAR THE CAR WAS PARKED IN THE DRIVE WAY. I WENT TO LOAD THE KIDS AND COULDN'T OPEN THE DOOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354326September 10, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
MY VAN SHUT OFF FOR NO APPARENT REASON . I COULDN'T STEER IT AND THE BRAKES WOULDN'T WORK . TRIED TO TURN IT BACK ON AND IT DID . I HAVE A BRAND NEW BATTERY ON THERE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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