Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11362443October 2, 2020
SERVICE BRAKES
REAR BRAKE CONDITION, 2015 DODGE GRAND CARAVAN SE (DUAL FRONT PISTON BRAKE VERSION): A TIRE CHANGE AT 85752 MILES AND SLIGHTLY MORE THAN FOUR YEARS OF ROAD USE REVEALED NORMAL FRONT ROTORS WITH 8MM OF BRAKE PAD MATERIAL REMAINING ON THE FRONT PADS BUT AS LITTLE AS LESS THAN 1MM ON THE REARS WITH BOTH REAR ROTORS HEAVILY CORRODED ON THEIR FACE AS WELL AS HAVING SIGNIFICANT AREAS OF MISSING MATERIAL ON THE FACE DUE TO CORROSION AS LARGE AS 1.5' X 1' AND AS DEEP AS 1MM. (THIS CONDITION IS ADDITIONALLY UNUSUAL AS IT IS COMMON FOR THE FRONT BRAKES TO WEAR BEFORE THE REAR BRAKES DUE TO WEIGHT SHIFT UNDER BRAKING REQUIRING THAT THE FRONT BRAKES ENDURE THE BULK OF THE BURDEN OF SLOWING ANY VEHICLE, AS WELL AS BY DESIGN WHERE BRAKE BIAS IS SHIFTED TO THE FRONT TO PREVENT THE REARS FROM LOCKING UNDER BRAKING VIA THE USE OF A PROPORTIONING VALVE; THE CORROSION ON THE ROTOR FACE SEEMS TO BE INDICATIVE OF A LACK OF ADEQUATE REAR PAD CONTACT.) THE LARGE AREA OF MISSING ROTOR MATERIAL CORRESPONDED WITH THE MOST-WORN PAD, PROBABLY DUE TO THE SHARP EDGES OF THE DEPRESSION ACTING TO SLICE, RATHER THAN ABRADE, THE ASSOCIATED PAD. ANECDOTALLY, MECHANICS SPOKEN WITH INDICATED THEY HAVE FREQUENTLY SEEN THIS GENERATION OF DODGE GRAND CARAVANS WITH SIMILAR REAR ROTORS AND PADS. THIS CONDITION IS UNSAFE DUE TO THE APPARENT LACK OF APPLICATION OF THE REAR BRAKES DURING THE BRAKING PROCESS, AS WELL AS BEING POSSIBLY INDICATIVE OF A DEFECT DUE TO PREMATURE AND ABNORMAL WEAR OF A BRAKE COMPONENT, ALONG WITH THE POSSIBILITY OF THERE BEING AN ERROR IN THE BASIC VEHICLE BRAKE DESIGN/ENGINEERING AS THIS CONDITION MAY BE DUE TO AN IMPROPERLY SPECIFIED OR INCORRECTLY FUNCTIONING BRAKE PROPORTIONING VALVE. DUE TO THE SAFETY CRITICAL NATURE OF THIS DISCOVERY, IT MAY BE OF VALUE TO HAVE THE REAR BRAKES OF ALL 2008-2020 DODGE GRAND CARAVANS INSPECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362465October 2, 2020
ELECTRICAL SYSTEM
THE ACTUATOR ON THE SLIDING BACK DOOR HAS STOPPED WORKING PROPERLY. THE DOOR WILL NOT UNLOCK OR OPEN, CAUSING A MAJOR SAFETY ISSUE. THIS COULD POTENTIALLY TRAP ME OR MY FAMILY IN THE CAR DURING A FIRE OR WRECK. UPON RESEARCHING THIS ISSUE, IT IS A COMMON ISSUE FOR DOGE CARAVANS, YET DODGE REFUSES TO RECALL THESE FAULTY ACTUATORS. THE REPAIR RUNS UPWARDS OF $1000 TO $1500, NOT SOMETHING MANY PEOPLE CAN AFFORD. NOT ONLY THAT, BUT CONSUMERS SHOULDNT HAVE TO PAY FOR THIS SINCE DODGE IS KNOWINGLY INSTALLING FAULTY ACTUATORS. THIS COULD CAUSE SOMEONE'S DEATH IF THEY ARE UNABLE TO GET OUT OF THEIR CAR DURING AN EMERGENCY. SOMETHING NEEDS TO BE DONE ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361742September 29, 2020
UNKNOWN OR OTHER
SLIDER DOORS WILL NOT OPEN MANUALLY. DOORS NO LONGER AUTO LOCK WHILE DRIVING HAS COMMENCED. REAR HATCH WILL NOT OPEN WITH FOB OCCASIONALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361767September 29, 2020
ENGINE
AT 35,000 KM WITH IN WARRANTY PERIOD CHECK ENGINE LIGHT CAME UP. WENT TO DEALER, THEY FOUND CYLINDER # 5 MISFIRED. ACCORDINGLY TO DEALER THIS WAS REPAIRED BY CERTIFIED TECH AND VAN WAS IN GARAGE FOR 1 WEEK. THEN THIS VAN STARTED STALLING ENGINE AT 99,000 KM APPROX. THE ENGINE STALLS AND NO CODE IS REGISTERED AT LOW SPEEDS AND TURNS. FINALLY ONE DAY CHECK ENGINE LIGHT CAME UP 0406 CODE CAME IN WHILE CHECKING. MY MECHANIC CLEANED EGR VALVE CHANGED GASKETS. IT RUN FINE BUR STILL AFTER COUPLE OF MONTHS THE ENGINE STARED STALLING OCCASIONALLY. LEAVING STEERING WHEEL HARD TO CONTROL AND NO BREAKS. AT 135,00 THE ENGINE STOPPED RUNNING. TOOK TO GARAGE 2 CYLINDERS WERE DEAD, HAVE TO SPEND $ 4,000 TO GET A USED MOTOR IN THIS TO BRING IT BACK TO ROAD. CHANGED TIMING BELT, WATERPUMP AND EXTENDED WARRANTY IT DID RUN FINE FOR 6-7 MONTHS. IT AGAIN STARTED STALLING AT VARIOUS SPEEDS WHILE DRIVING, I SEARCHED, THERE ARE OVER 100 COMPLAINTS AND NO SOLUTION. WENT TO MECHANIC MANY TIMES BUT NO CODE IS STORED BUT STILL VAN ENGINE STALL. IT STALLS EVEN AT 60 KM/HR SPEED MAKING IT DANGEROUS TO OPERATE ON ROAD. I CAN REAR END OR CAN GET REAR ENDED AS IT STALLED. MOST DANGEROUS HAPPENED WHEN IT STALLED WHILE MAKING A LEFT TURN AND LUCKILY THE ON COMING TRAFFIC WAS BIT FAR AWAY AND PERSON WAS ALERT TO STOP SAFETY WITHOUT HITTING. I AM AFRAID IF THIS HAPPENS AGAIN AND A TRUCK IS COMING STRAIGHT. DODGE IS NOT TAKING ANY RESPONSIBILITY OR INVESTIGATION FOR THIS ISSUE. I WILL LIKE SAFTEY AUTHORITIES TO TAKE ACTION AND SAVE LIVES. IT IS NOT SAFE TO KEEP DRIVING THIS VAN BUT HAVE NO CHOICE AS THERE IS NO SOLUTION PROVIDED BY MANUFACTURER AND HAVE NOT MUCH MONEY IN HAND TO BUY ANOTHER. ENGINE ISSUE, FRONT BREAK ISSUE ARE THE MAIN ISSUES IN THIS. MOST IMPORTANTLY THE SUDDEN ENGINE STALING AT ANY SPEED IS A DANGEROUS ISSUE TO HAVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361653September 28, 2020
STRUCTURE:BODY
THE LOCKS ON BOTH SLIDING SIDE DOORS HAVE STOPPED WORKING. THE PASSENGER SIDE DOOR WILL NOT LOCK AND THE DRIVERS SIDE DOOR HAS LOCKED AND WILL NOT UNLOCK. THE DRIVERS SIDE SLIDING DOOR IS UNUSABLE. THIS CONDITION IS UNSAFE AND IS DOCUMENTED BY MULTITUDES OF OTHER OWNERS. THESE LOCKS ARE NOT RELIABLE AND SHOULD BE RECALLED. THE COST IS APPROXIMATELY $1000 A DOOR AND IS NOT REASONABLE FOR AN OWNER TO ABSORB WHEN IT IS AN OBVIOUS DESIGN DEFICENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361327September 27, 2020
AIR BAGS, SEATS
WHILE MY HUSBAND WAS DRIVING THE PASSENGER SIDE HEADREST DEPLOYED FOR NO REASON! I HAPPENED TO BE SITTING IN THE SEAT AT THE TIME AND THANKFULLY IT DIDN'T HURT ME BUT IT SCARED THE CRUD OUT OF ME!! WE WERE ACTUALLY ONLY GOING ABOUT 5MPH AS WE WERE COMING OUT OF THE PARKING LOT OF A CHIC-FIL-A.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361353September 27, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY 2016 DODGE CARAVAN RECENTLY STARTED A LOUD BUZZING NOISE AFTER THE DOOR LOCKS OR UNLOCKS. THIS BUZZING HAPPENS WHEN I UNLOCK/LOCK OR OPEN THE DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361363September 27, 2020
POWER TRAIN
TRANSMISSION ISSUES AS DESCRIBED IN THE TRANSMISSION RECALL FOR THE FUDGE GRAND CARAVANS IN 2016 HAPPENED TO US, LOSS OF POWER TO THE DRIVE TRAIN WHILE THE VEHICLE WAS IN OPERATION AND MOVING. SEEMS OUR VIN IS NOT IN THE RECALL LIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361414September 27, 2020
ELECTRICAL SYSTEM
IN THE PAST FEW MONTHS THE BOTH SLIDING DOORS OF THE VAN HAVE NOT BEEN WORKING PROPERLY. TODAY SEPTEMBER 27, 2020 BOTH DOORS DO NOT OPEN AND STAY IN THE LOCK POSITION. IT IS ONLY ABLE TO OPEN BY PULLING THE LOCK TOWARDS UNLOCK POSITION AND THEN PULL THE HANDLE. THE KEY FOB AND THE OPEN DOOR BUTTONS IN THE CAR DO NOT WORK AND THERE IS A SLIGHT CLICK SOUND SOMETIMES BUT THE DOOR STAYS LOCKED. THIS IS A BIG SAFETY ISSUE AS IF WE WERE TO CRASH OUR CHILDREN AND OR PASSENGERS WILL NOT BE ABLE TO EXIT THE CAR!!!!! SEEMS LIKE IT IS HAPPENING TO QUITE A FEW DODGE OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361289September 26, 2020
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
AIRBAG LIGHT CAME ON WHEN STARTED VEHICLE AND NEVER TURNED OFF. TOOK IT IN TO DEALER AND WAS TOLD IT WAS MY BATTERY CAUSING THE LIGHT. REPLACED THE BATTERY AND THEY RE-DID THE DIAGNOSTIC AND THEY TOLD ME THE ORC MODULE IS BAD DUE TO THE BATTERY. THEY SAID MY BATTERY WAS CHARGING TO 1000 VOLTS AND WAS ONLY SUPPOSED TO BE 800VOLTS. SO NOW I AM STUCK WITH A BILL FOR $631. I WAS TOLD THAT THE SAME YEAR MODEL HAD A RECALL FOR THIS REASON AND MINE DIDN'T QUALIFY BECAUSE IT WAS MADE 23 DAYS AFTER THE RECAL NOTICE S07. THE VAN IS IN THE SHOP CURRENTLY WAITING ON THE PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361305September 26, 2020
ELECTRICAL SYSTEM
THE DOOR LOCK ACTUATOR ON THE RIGHT REAR SLIDING DOOR HAS STOPPED WORKING. MY DOOR IS STUCK ON UNLOCK, AND IS UNABLE TO BE LOCKED, MANUALLY OR OTHERWISE. MY DOOR ALSO MAKES A LOUD BUZZING NOISE EVERY TIME I PRESS THE UNLOCK BUTTON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361065September 25, 2020
STRUCTURE:BODY
ARRIVING HOME FROM A DR. APPOINTMENT THE DOOR DIRECTLY BEHIND THE PASSENGER SEAT QUICK WORKING COMPLETELY. THERE WAS/IS ABSOLUTELY NO WAY OF OPENING THIS DOOR. THE PASSENGER IN THAT SEAT WAS A 92 YEAR OLD MAN WHO HAD EXTREME DIFFICULTY EXITING IN AN ALTERNATIVE MANNER THROUGH THE DOOR BEHIND THE FRONT PASSENGER SEAT. FORTUNATELY IT ONLY CAUSED HIM PAIN AND DISCOMFORT FOR A FEW DAYS. THIS PRESENTS A SERIOUS SAFETY HAZARD IN THE EVENT OF AND ACCIDENT / FIRE AND THE OCCUPANT IS UNABLE TO ESCAPE. PLEASE RECALL ALL VEHICLES WITH THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361073September 25, 2020
ELECTRICAL SYSTEM
I HAD TO GO TO TOWN AT NIGHT TO GET GROCERIES FOR DINNER I PUT MY CHILD IN THE BACKSEAT. WE GOT TO THE GROCERY STORE I PARKED RIGHT AT THE STORE DOORS BECAUSE SOME PEOPLE WERE WALKING AROUND IN THE PARKING LOT, I GOT OUT OF MY VAN AND WENT TO GET MY CHILD OUT AND THE DOOR WAS LOCKED AND WOULD NOT UNLOCK. THE PEOPLE NOTICED ME STRUGGLING TO GET THE DOOR OPEN AND CAME TOWARDS US AND I JUST GOT BACK IN THE VAN AND LEFT. THIS IS A SERIOUS SAFETY HAZARD THAT DODGE SHOULD FIX! I PRAY NO ONE DIES DUE TO BEING LOCKED IN DURING AN EMERGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361114September 25, 2020
UNKNOWN OR OTHER
THE DRIVER'S SIDE SLIDING DOOR WON'T OPEN. IT WON'T UNLOCK. IT DOESN'T WORK WITH THE KEY FOB, DOESN'T WORK MANUALLY, DOESN'T WORK WITH THE OVERHEAD CONSOLE. EVERYONE WITH A DODGE HAS THIS PROBLEM, SOONER OR LATER! JUST READ THE FORUMS! THIS IS A SAFETY ISSUE!! THERE SHOULD BE A RECALL!!!! 2010 AND UP! COMPLETELY UNUSABLE DOOR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360940September 24, 2020
SEATS
THE FRONT PASSENGER ACTIVE HEAD RESTRAINT (HEADREST) DEPLOYED WHILE THE VAN WAS JUST SITTING STATIONARY IN THE GARAGE, NOT FROM BEING REAR-ENDED LIKE IT'S DESIGNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361023September 24, 2020
AIR BAGS
AIRBAG LIGHT IS ON HAVE NEVER BEEN IN A CAR ACCIDENT AND IT'S NOT SNOWING WHERE I'M AT THERE'S NO REASON IT SHOULD BE ON AND WHEN I MOVE THE SEAT BACK AND FORTH THE LIGHT WILL GO OFF OR ON WHEN ADJUSTING THE SEAT. AND THE CAR COULD BE STATIONARY OR MOVING WHEN I ADJUST THE SEAT FOR THE LIGHT TO GO ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360609September 23, 2020
ELECTRICAL SYSTEM
VAN WILL COMPLETELY SHUT OFF AND WILL RESTART ON IT'S OWN WHILE DRIVING DOWN THE ROAD. IT HAPPENS MOSTLY WHEN GOING DOWN BUMPY ROADS OR ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360625September 23, 2020
STRUCTURE:BODY
THE DRIVER SIDE SLIDING DOOR WILL NOT OPEN AS THE LOCK APPEARS TO BE STUCK. CANNOT MANUALLY UNLOCK OR OPEN THE DOOR. VEHICLE WAS STATIONARY AS IT JUST RANDOMLY WOULD NOT OPEN ONE MORNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360728September 23, 2020
FUEL/PROPULSION SYSTEM
VEHICLE WOULD START AND RUN THEN COUPLE MINUTES LATER IT WOULD JUST CRANK AND CRANK WITH A NO START. THE AFTER A FEW MINUTES IT WILL, WITH A LONG CRANK, IT WILL START.. ONCE VEHICLE IS RUNNING, IT RUNS GOOD UNTIL YOU SHUT OFF THE VEHICLE. THEN IT JUST CRANKS AND CRANKS. SOMETIME BATTERY WOULD DIE FROM ALL THE CRANKING.. LET IT SET THEN CRANK AND IT STARTS AGAIN. SOMETIMES IT WON'T START FOR A DAY OR TWO. ALL TIME IT IS PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360512September 22, 2020
STRUCTURE:BODY
WHEN DRIVING ON THE FREEWAY (40 MPH OR MORE) THE DRIVER AND PASSENGER SIDE DOOR TRIM FLIES OFF. THIS HAS HAPPENED TO 9 OUT OF THE 11 DODGE GRAND CARAVAN'S THAT WE OWN AND HAS HIT OTHER VEHICLES CAUSING THEM TO SWERVE. IF THIS HAPPENED ONCE OR EVEN TWICE I WOULDN'T THINK MUCH OF IT - BUT 3 OF THE DODGE GRAND CARAVANS WE ACTUALLY REPLACED THIS PIECE MORE THAN ONCE AND IT CONTINUES TO HAPPEN. I WOULD SAY THAT WE HAVE HAD AT LEAST 13 OF THESE FLY OFF IN THE PAST 2 YEARS FROM OUR 2014 - 2018 DODGE GRAND CARAVAN MODELS. THIS IS POTENTIALLY VERY DANGEROUS TO OTHER DRIVERS AND ESPECIALLY MOTORCYCLISTS AS IT IS A PROJECTILE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan