Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11363531October 9, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
2008 DODGE GRAND CARAVAN SXT DRIVER SIDE SLIDING DOOR IS STUCK I LOCKED POSITION. IT WILL NOT RESPOND TO ANY OF THE DEDICATED BUTTONS LIKE THE FOB, THE MASTER DOOR UNLOCK, THE OVERHEAD DOOR OPENER OR EVEN MANUALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363556October 9, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
OCTOBER 8,2020 I WAS DRIVING STRAIGHT DOWN HILL ON A CITY STREET IN PUYALLUP, WA WHEN THE CAR COMPLETELY SHUT DOWN WITHOUT WARNING. I HAD NO STEERING, BRAKES, OR ANYWAY TO CONTROL THE VEHICLE. I MANAGED TO COAST INTO A NEARBY LOWES HARDWARE PARKING LOT AND RAN INTO A BARRIER IN ORDER TO STOP. I WAS LUCKY THERE WERE NO PEOPLE OR OTHER CARS IN MY PATH OF TRAVEL WHEN I ENTERED AS I WAS UNABLE TO STOP. I CALLED MY INSURER, GEICI, AND ARRANGED FOR THE VEHICLE TO BE TOWED. TOWING WAS PERFORMED BY ENGELS TOWING , PUYALLUP, WA (253) 845-0034. CHECKING ONLINE I DISCOVERED THAT THIS IS A KNOWN PROBLEM WITH THE FUEL PUMP AND NO RECALL HAS BEEN ISSUED. I BELIEVE THAT THIS IS A SERIOUS SAFETY ISSUE. I, MY FAMILY, OR OTHERS COULD HAVE BEEN SERIOULY INJURED OR KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363594October 9, 2020
UNKNOWN OR OTHER
DRIVERS SIDE SLIDING PASSENGER DOOR STUCK IN LOCKED POSITION. CANNOT OPEN MANUALLY OR ELECTRONICALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363353October 8, 2020
SEATS
THE HEADREST DEPLOYED AND WILL NOT GO BACK IN. THIS IS A FEATURE TO PREVENT WHIPLASH IN A CRASH, BUT THE VEHICLE WAS PARKED WHEN THE HEADREST DEPLOYED. THIS IS DANGEROUS AND NOW I AM CONCERNED ABOUT MY SAFETY DRIVING IF IT HAPPENS TO THE OTHER ONE UNEXPECTEDLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363404October 8, 2020
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE, SHE BECAME AWARE THAT THE DRIVER'S HEADREST WAS DEPLOYED. THE CONTACT STATED THAT HER SON INFORMED HER THAT A PIECE IN THE HEADREST WAS DETACHED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363421October 8, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THE CAR WAS PARKED IN THE DRIVEWAY. WE ATTEMPTING TO TURN THE CARE ON IT JUST CRANKS AND WON'T KICK OVER. THE FUSE FOR THE FUEL PUMP HAS GONE BAD IN THE TIPM. AND THE CAR NOW STARTS INTERMITTENTLY. I NEED TO HAVE A RELY PUT IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363142October 7, 2020
UNKNOWN OR OTHER
DRIVER'S SIDE PASSENGER DOOR LOCKING MECHANISM BUZZES WHEN LOCKING. IT MUST BE MANUALLY UNLOCKED TO OPEN DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363185October 7, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING UPHILL AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT CALLED QUIGLEY CHRYSLER DODGE JEEP RAM (565 ROUTE 100 NORTH, BOYERTOWN, PA 19512) AND SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND INFORMED HER THAT THERE WERE NO RECALLS ON THE VEHICLE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363199October 7, 2020
STRUCTURE:BODY
LOUD BUZZING NOISE WHEN LOCKING AND UNLOCKING REAR PASSENGER SLIDING DOOR. YOU HEAR THE NOISE 100% OF THE TIME WHEN DEPRESSING THE ELECTRIC DOOR LOCK BUTTON, EITHER TO LOCK OR UNLOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363242October 7, 2020
SEATS
DRIVER'S SIDE ACTIVE-RESTRAINT HEADREST DEPLOYED (POPPED OPEN) WHILE CAR WAS AT REST WITH ENGINE OFF. INTERNAL INSPECTION SHOWED BROKEN PLASTIC INSIDE HEADREST. CAR WAS STATIONARY; ENGINE WAS OFF WHEN ACTIVE-RESTRAINT HEADREST DEPLOYED. DEALER SAID COST TO REPLACE WAS APPROXIMATELY $900. RECALL FOR SAME ISSUE ON OTHER MAKES/MODELS BY CHRYSLER/DODGE. APPARENTLY NOT FOR 2013 DODGE GRAND CARAVAN (YET).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363256October 7, 2020
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
DOORS WON'T OPEN OR UNLOCK WITH KEY FOB, ROOF PANEL BUTTONS OR MANUALLY. THIS HAPPENS RANDOMLY. BACK SLIDING DOORS WILL ALSO RANDOMLY OPEN WHEN VAN IS PARKED AND TURNED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363258October 7, 2020
UNKNOWN OR OTHER
COOLING SYSTEM STOPPED WORKING, FREON WAS COMPLETELY EMPTY, REFILLED THEN EMPTY AGAIN THE NEXT DAY. RUNNING DEFROST OR HEAT MAKES THE CAR SMELL LIKE ELECTRIC FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363261October 7, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SUBFRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUBFRAME NEEDED TO BE WELDED AND REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362968October 6, 2020
TIRES, TIRES:TREAD/BELT
IN REGARDS TO COOPER TIRES THE MANUFACTURER INFO AND DOT NUMBER TO FOLLOW. I HAVE HAD TWO TIRES WITH FAILURE TO THE RADIAL BELT SHIFT. ONE TIRE BLEW OUT ON A TRIP TO TEXAS, I DO NOT HAVE IT, BUT THE TOW TRUCK DRIVER SAID IT HAD A "BULGE" AND FAILED. UNDER STRESSFUL CONDITIONS ON A HIGHWAY I DID NOT TAKE A PICTURE. THE SECOND TIRE FAILED LOCALLY AND I HAVE KEPT THE TIRE AND CAN SEND A PIC AND ALSO HAVE A STATEMENT ON THE RECEIPT FROM WHERE I PURCHASED THE VEHICLE THAT HAD PUT THE TIRES ON SAYING IT WAS A "BELT SHIFT" THERE IS A PROMINENT "BULGE" IN THE TIRE. I HAD ORIGINALLY CONTACTED COOPER TIRES JULIE CALL REF # 23-167554 ON 9/23/20 11:02 AM, REGARDING THE DEFECTIVE TIRES AND THEY DENIED KNOWLEDGE OR RESPONSIBILITY AND TOLD ME TO TAKE THE VEHICLE BACK TO WHERE I BOUGHT IT WHICH WAS NISSAN AUTO NATION BECAUSE THEY WERE UNDER WARRANTY. AUTO NATION PAMELA CARTER SAID ON 9/24/20 THEY THAT THEY WILL NOT HONOR THE WARRANTY DUE TO THE FACT THEY PURCHASED THE TIRES AND I PURCHASED THE VEHICLE AFTER THE TIRES WERE INSTALLED SO I WAS NOT THE PURCHASER. THEY DO ADMIT THE TIRE WAS DEFECTIVE, WHICH I HAVE IN WRITING ON INVOICE 1236567. I LOOKED ONLINE FOR THE DOT NUMBER FOR RECALL AND IT IS LISTED ONLINE BUT THE MANUFACTURER AS BRIDGESTONE, WHICH IS POSSIBLY A TYPOGRAPHICAL ERROR. HERE IS THE INFO: DOT U94C 1CW 0715 COOPER M+S 235/60R16 GRAND TOURING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362974October 6, 2020
TIRES, TIRES:TREAD/BELT
IN REGARDS TO COOPER TIRES THE MANUFACTURER INFO AND DOT NUMBER TO FOLLOW. I HAVE HAD TWO TIRES WITH FAILURE TO THE RADIAL BELT. ON 8/4/19 I WAS ON MY WAY TO FT. WORTH TEXAS WHEN I THE FRONT LEFT TIRE ON THE DRIVER'S SIDE STARTED THUMPING. I WAS ON HWY 10 IN EAST TEXAS NEAR CANTON AND IN A CONSTRUCTION ZONE THERE WAS NO WHERE TO PULL OVER SO I CONTINUED DRIVING SLOWLY WHICH WAS VERY STRESSFUL. THE TIRE DID BLOW BUT I WAS ABLE TO GET OFF AT A REST AREA (THANK YOU JESUS). I CALLED AAA AND THEY SENT A FAMILY OWNED TOW TRUCK SERVICE OUT. THE MAN SAID I HAD A BULGE IN THE WHAT REMAINED AND TOWED MY VAN TO A WALMART 13 MILES AWAY IN CANTON, I OWED HIM AT THAT POINT $27 OUT OF POCKET FOR THE TOW. HE THEN DROVE ME TO A PET FRIENDLY BEST WESTERN BECAUSE I HAD MY DOG WITH ME. I SPENT APPOX. $120 FOR THE ROOM, PLUS MEAL OF APPROX. $21. THE NEXT DAY I GOT A RIDE FROM AN EMPLOYEE AT THE HOTEL TO WALMART, PAID $128.66 FOR A NEW TIRE, THEN LATER THAT WEEK BALANCING OF $40 AT DISCOUNT TIRE IN DALLAS, TX. BECAUSE WALMART COULD NOT BALANCE THE NEW TIRE DUE TO EQUIPMENT BEING BROKEN. I HAD ANOTHER TIRE GO BAD, WITH TREAD SHIFT A YEAR LATER IN ANOTHER CLAIM FILED WITH YOU. THE REMAINING TWO TIRES I LEFT AT WALMART, AFTER PURCHASING FOUR NEW MATCHING GOODYEAR I SPENT $312.66 ON 9/26/20. AFTER THE SECOND TIRE WENT BAD I CONTACTED JULIE AT COOPER CALL REF# 23-167554 AND WAS TOLD THE TIRES WERE UNDER WARRANTY AND TO RETURN THEM TO WHERE I BOUGHT THE VEHICLE WITH THE NEW COOPER'S ON IT WHICH WAS IN 2018. I DID AND WAS TOLD BY PAMELA CARTER THAT THEY WOULD NOT HONOR THE WARRANTY BECAUSE AUTO NATION ORIGINALLY BOUGHT THE TIRES, BUT DID ADMIT THAT THE TIRE WAS DEFECTIVE. ALL FILED ON A SEPARATE INCIDENT REPORT WITH NHTSA #11362968. IN CONCLUSION, TTWO BAD COOPER TIRES, THE REMAINING TWO I GAVE TO WALMART AS I AM CONCERNED THAT THEY WILL ALSO BLOW OUT. IT IS MY HOPE THAT YOU WILL RECALL THESE TIRES BEFORE SOMEONE IS INJURED OR DIES: DOT U94C 1CW 0715 COOPER M+S 235/60R16 GRAND TOURING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363054October 6, 2020
ELECTRICAL SYSTEM
VAN HAS A BAD TIPM WHICH FROM WHAT I HAVE READ SAYS COULD SET OFF AIRBAGS ANT TIME. SAFETY HAZARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362762October 5, 2020
SERVICE BRAKES
VAN LOSES BRAKES WHEN APPLIED OVER A POTHOLE OR OTHER ROUGH ROAD. IT TRAVELS FOR ABOUT 15 FEET THEN STOPS (REGARDLESS OF PUMPING THE BRAKE). IT BUILDS UP AFTER THE VAN STOPS. THIS IS VERY DANGEROUS, OBVIOUSLY. PERHAPS THERE SHOULD BE A RECALL BECAUSE MANY OTHER PEOPLE HAVE REPORTED THIS PROBLEM. THIS HAS HAPPENED TWICE IN A MONTH (9/16/2020 WAS THE LAST TIME). ALSO, DEALERSHIPS APPEAR TO GUESS WHEN REPAIRING THE PROBLEM, COSTING CONSUMERS IN THE THOUSANDS OF DOLLARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362833October 5, 2020
AIR BAGS, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE DOOR FAILED TO OPERATE CORRECTLY. THE AIR BAG WARNING LIGHT ILLUMINATED WHEN THE SEAT BELT WAS ENGAGED. THE VEHICLE WAS TAKEN TO RIO VISTA DODGE CHRYSLER JEEP INC (1006 STATE HIGHWAY 12, DIRECTIONS RIO VISTA, CA 94571-1442) WHERE THE VEHICLE WAS DIAGNOSED AND IT WAS DETERMINED THAT THE OCS PASSENGER REAR DOOR MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362936October 5, 2020
STRUCTURE:BODY
SLIDING DOOR ON SIDE GOT STUCK AND IS STUCK IN THE LOCK POSITION AND WON'T OPEN MANUALLY OR ELECTRONICALLY OR BY BUTTON. VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362348October 2, 2020
ENGINE
TOOK CAR TO DEALER THIS IS WHAT WAS FOUND. REPLACE INTAKE CAM EXHAUST CAMSHAFT 24 ROCKERS AND 24 LIFTERS (FOUND CYLINDER 3 ROCKER INTAKE AND EXHAUST COMING APART DAMAGING INTAKE AND EXHAUST CAMSHAFT) I WAS TOLD THIS IS DUE TO WEAR AND TEAR. THE CAR IS ONLY 6 YEARS OLD $2,700.00 DOLLAR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan