Dodge Durango Complaints

312 consumer complaints on file.

#11680576August 14, 2025
POWER TRAIN, ENGINE
This is about our 8th, of a fleet of 14 Police Durangos, all 2021-2024 to have the oil filter housings have failed, causing engine oil and coolant to mix, making the car inoperable. This has been brought to the attention of Dodge, and they have told me it is a very common problem, yet we have no recalls yet and this is on agencies, and i assume personal vehicle owners too to repair. We just had another car, ill write up next, that had the same failure, causing engine to blow while headed to a priority call. This is an known problem and Stellantis needs to be held responsible for past repair costs, and a full recall of all faulty parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679629August 10, 2025
EXTERIOR LIGHTING
Both DRL stop working Both turn signals stop working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677809August 1, 2025
EXTERIOR LIGHTING
Left side daytime running light failed, Yes, currently available for inspection Issue causes oncoming vehicle visibility issue The problem has been confirmed by dealer and has been reproduced. The issue also happens to other Mopar vehicles with LED DRL strips. Component has been inspected by dealer only. Has not gone up the chain. No other warning lamps or messages were displayed. Vehicle passed all internal tests before dealer computer scan.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677118July 29, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Driver side DRL malfunction and impacts visibility at night. No warning/error codes. Starter Relay causing no crank/Fuel pump failure causing me to stall out in the middle of a intersection
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676870July 29, 2025
ELECTRICAL SYSTEM
Uconnect box requires service
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676290July 25, 2025
EXTERIOR LIGHTING
2021 Dodg Durango Daytime Running Light (DRL-driver side) failure. Daytime safety lighting affected. Thousands of reported issues (forums, etc.). Happening within only a couple years of purchase/low miles. Light (bulb or LED) cannot be replaced, only $1300 entire headlight assembly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674895July 20, 2025
FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
My Durango has been in and out the shop since May. It was the fuel pump and everything connected to it which is a pain in the rear. Also the design of the taillight should be assessed as well. It’s very pricy to fix when it gets the water and dark spots in it . All of us aren’t blessed with a house with a garage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674860July 20, 2025
SUSPENSION, STEERING, UNKNOWN OR OTHER
I purchased a brand-new 2024 Dodge Durango that has had an unresolved front-end noise since purchase. The service manager and two technicians confirmed hearing the noise, but the dealership and manufacturer have not been able to identify or repair it after multiple visits.The vehicle has also had loose bumper hardware, missing clips, loose hoses, and a defective roof rack. I am concerned this may be related to the suspension or steering, which could pose a safety risk if parts are loose or failing. The vehicle is available for inspection at any time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674424July 18, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I am writing to formally request assistance regarding a persistent and unresolved issue with my vehicle’s Uconnect system, which has now escalated into a serious safety concern. I purchased my vehicle in April 2022. Within two weeks, I began receiving an error message stating: “Uconnect Box requires service. Please visit an authorized dealer.” Since then, I have brought the vehicle to Cutter Dodge Honolulu on multiple occasions, beginning on June 1, 2022, to address this issue. Each time, I was informed that the error was due to a pending software update and that no immediate fix was available. Despite repeated service visits, including 6/30/22, 8/18/22, 11/22/22, 6/13/23, 9/1/23, 10/25/23, 12/14/23, 2/1/24, 10/3/24, and most recently on 5/22/25, the issue has never been resolved. I consistently reported the Uconnect error, and each time, I was reassured that an update would eventually be released. I trusted the expertise of the dealership and continued to follow their guidance, despite the inconvenience and growing frustration. On [XXX], during a routine oil change and inspection, the situation worsened significantly. My entire radio system and associated safety features, including lane change alerts and front braking warnings, ceased functioning. I was referred to another location, where a technician (Mark from Store #45473) informed me that the entire radio system needed replacement. However, I was told that my warranty had expired, by only 77 miles, and that I would need to contact Customer Care to seek authorization for repairs. Since then, I have attempted to reach Customer Care at 800-334-9200 multiple times, but I have been repeatedly transferred and disconnected without resolution. I am deeply concerned that despite reporting this issue consistently since 2022, no action was taken until my warranty expired. I now face a situation where my vehicle is not only unreliable but potentially unsafe. The lack of functioning safety features and the ongoing Uc INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672832July 11, 2025
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
The contact owns a 2025 Dodge Durango. The contact stated while driving at various speeds or while coming to a complete stop, the vehicle occasionally stalled. There was no warning light illuminated. The contact stated that during the failure the contact had to restart the vehicle to continue driving. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the fuel canister and the radio were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 28.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672469July 10, 2025
BACK OVER PREVENTION
The contact owns a 2021 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); and parts were available; however, the dealer declined to perform the recall repair. The contact was informed that the denial was due to the vehicle not being at factory specifications upon inspection. The contact stated that an aftermarket security system from Stargard GPS was installed by the dealer, from whom the vehicle was purchased prior to the contact taking possession of the vehicle. The manufacturer was notified of the issue, a case was opened, and the contact was later informed that the manufacturer agreed with the dealer’s determination. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669414June 26, 2025
UNKNOWN OR OTHER
UConnect recall started in 2024 with Radio disconnecting/dropping connections intermittently. Got 1st fix that fixed it briefly, then began dropping connections again. They did 3 fixes with the last one saying, finally a remedy! Well 4 months later, issue begins again! The connecting, disconnecting, to reconnecting started again on my UConnect Radio!! It will drop connections, reconnect then play a bit; repeat throughout.When it drops 1st time it'll reconnects on its own! After about the 2nd drop, I have to hit ok for it to reconnect, for it to drop again! it progressively gets worse at times and it will drop, reconnect 4 to 5 times within 15 seconds, & it doesn't always reconnect. I have to hit ok for it to connect! To play 15 seconds, and drop, reconnect automatically or manually 4 to 5 times back to back!! Same issue, just progressively worse when it decides to do it throughout the length of a song!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669306June 25, 2025
FUEL/PROPULSION SYSTEM, ENGINE
Cylinders 5 misfire EGR valve malfunction
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668486June 22, 2025
ELECTRICAL SYSTEM, POWER TRAIN
Screen/display has blacked out. Take it to the dealer appeared on the screen. Transmission shifter indicator stopped working. The dealer is charging me $1,900 to repair both.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668392June 22, 2025
UNKNOWN OR OTHER
While backing the rear backup camera display froze and did not update for roughly 30 seconds, after that period the display suddenly became responsive and displaying the actual view. The screenshots provided were 1 second apart in a video I took.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667593June 18, 2025
EXTERIOR LIGHTING
I have a daytime running light that went out on the driver-side front. It is an LED light designed to last for 30,000-50,000 hours. I have an estimate of more than $1,700 by Port Lavaca Dodge in PL, TX to replace the light from the dealer. I also purchased an extended warranty but it specifically excludes bulbs. I have also seen at least 2 other Dodge Durangos in our small town with the same bulb out. I have also looked at the complaints on the internet to see that this is not a secluded issue but a real problem. On 6/14/2025, I received a warning ticket #[XXX], from Texas DPS for this defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666900June 14, 2025
POWER TRAIN
The transmission dropped after being stopped at a stop light and lightly accelerating. When this happened the vehicle dropped to neutral. After pulling over it did go into first gear but that’s it. When in reverse it moves a foot then goes back in to neutral.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666371June 11, 2025
ENGINE, POWER TRAIN
The heating hose exploded due to unknown pressure and ended up getting steaming, hot coolant, and all the cylinders and causing engine failure on a Dodge Durango that I purchased 80 days ago. and I have manufacturer, the dealer and an extended warranty, and after verbal and written promises, now I’m left with almost a $20,000 bill and no car and wasting money on rentals. I have filed to BBB and other complaints towards the dealership. I have tons of other people who have had similar problems with this year and model and newer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665511June 7, 2025
STRUCTURE:BODY
I was driving at around 45 MPH when my rear spoiler suddenly detached from my 2022 vehicle. It was only held on by one latch and the wire for the rear camera. This could have caused a serious accident — even a fatal one — if it had come completely off. I looked online and saw that this issue has happened to other owners, and that there is a recall related to this defect. However, when I called Dodge, I was told that since my VIN isn’t listed under the recall, they can’t assist me. This seems incredibly unsafe and unfair, considering the potential for serious injury or death. I will gladly have anyone inspect the spoiler if needed. My car has had no warning or prior issues at all. I bought it new in 2022, and I believe this is a significant safety concern that needs to be addressed. Please advise how Dodge can resolve this issue and ensure my safety. Thank you for your urgent attention to this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663866May 30, 2025
FUEL/PROPULSION SYSTEM
car has trouble turning on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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