Chrysler Town and Country Complaints

13,570 consumer complaints on file.

#11307949February 8, 2020
ELECTRICAL SYSTEM
SLIDING DOORS STARTED BUZZING, DAYS LATER THE DOOR WAS IN THE LOCKED POSITION AND WOULD NOT OPEN WITH MY CHILDREN INSIDE AFTER I HAD RETURNED FROM THE STORE. I HAD TO ROLE THE WINDOW DOWN TO GET THEM OUT. WHAT IF THAT HAPPENED DURING AN EMERGENCY? FAULTY DOOR ACTUATORS ARE A SAFETY HAZARD. THE CORRECT ACTION SHOULD BE TAKEN TO FIX THIS PROBLEM BEFORE SOMETHING PREVENTABLE HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307759February 7, 2020
ENGINE
RECEIVE OBD ERROR CYLINDER 4 MISFIRE (P0304). MECHANICS HAVE REPLACED ALL PLUGS & IGNITION COIL ON CYLINDER 4. CEL WITH SAME ERROR CAME BACK. ROUGH IDLE AT STATIONARY POSITION. CAR AS 127K MILES ON IT. CHRYSLER EXTENDED ENGINE WARRANTIES ON 2011-2013 T&CS FOR THIS EXACT ISSUE FOR EVEN # CYLINDER HEAD MISFIRES. WOULD LIKE TO SEE IF WARRANTY COULD BE EXTENDED FOR 2014 TO FIX THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307777February 7, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE VEHICLE WAS RUNNING IN THE HIGHWAY. CHECK ENGINE LIGHT GOES ON AN THE ALL PANEL LIGHTS BEGAN TO FLASH MAKE LIKE A WHISLE NOISE AND SHUT OFF. AFTER A WHILE IT STARTS AGAIN BUT IN ABOUT 2,000 METERS DO THE SAME FOUR TIMES. WE NEED TO CALL A TRUCK CRANE. I HAVE READ A LOT OF PERSON WITH THIS ISSUE, SPENT A LOT OF MONEY REPLACING VARIOUS PIECES AND REMAIN WITH THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307778February 7, 2020
ENGINE
TL* THE CONTACT CALLED ON BEHALF OF HIS DAUGHTER WHO OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT 40 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE STARTED TO MISFIRE WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE DRIVER WAS ABLE TO VEER TO THE SHOULDER OF THE ROADWAY. THE DRIVER TURNED THE VEHICLE OFF AND BACK ON HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO (GRIEGER?S MOTOR SALES CHRYSLER DODGE JEEP RAM 1756 W US HWY 30, VALPARAISO, IN 46385, (219) 462-4117) WHERE IT WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPAIRED. THE PARTS TO DO THE REPAIRS WERE NOT AVAILABLE. THE VEHICLE WAS TEST DRIVEN; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE VINE WAS NOT AVAILABLE. *BP CONSUMER STATED VEHICLE HAS NOT BEEN DRIVABLE SINCE JAN 2020.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307823February 7, 2020
ELECTRICAL SYSTEM
THE DRIVER SIDE DOOR OF MY CHRYSLER TOWN AND COUNTRY HAS SUDDENLY SEIZED AND REFUSES TO OPEN. I HAVE RESEARCHED THE PROBLEM AND IT APPEARS TO BE A FAULTY ACTUATOR. IN MY RESEARCH I FOUND MANY OTHERS WITH SIMILAR PROBLEMS AND THOUGHT IT A SAFETY CONCERN. IF MY CHILD OR ANYONE NEEDED TO EXIT THE VEHICLE QUICKLY THIS WOULD BE IMPOSSIBLE. IF THE OTHER DOOR WERE TO SEIZE UP AT THE SAME TIME THEN THERE WOULD BE NO WAIT TO EXIT THE REAR OF THE VEHICLE SAFELY. IN MY SITUATION THE DOORS FUNCTIONED PROPERLY WHEN WE ENTERED THE VEHICLE BUT THEN REFUSED TO UNLOCK OR OPEN DESPITE MY BEST EFFORTS WHEN WE ARRIVED AT OUR DESTINATION. I HAVE NOT BEEN ABLE TO OPEN THE DOOR SINCE THE ACTUATOR FAILED, MANUALLY OR ELECTRONICALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307828February 7, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY GAUGES STARTED GOING CRAZY. THE ABS AND BRAKE LIGHTS CAME ON. THE HEATER AND RADIO WENT OFF WHILE THIS WAS HAPPENING. AT TIMES THE VAN JUST CUT OFF IN TRAFFIC BUT SO FAR I'M ABLE TO START IT UP AGAIN. WAS TOLD BY RICK HENDRICKS CHEVROLET SERVICE DEPT THAT I NEEDED TO AN ALTERNATOR. HAD A NEW ALTERNATOR INSTALLED BY B&B AUTOMOTIVE ALONG WITH A TENSIONER. VAN STILL DOING THE SAME THING. ALSO, WHEN THE GAUGES START GOING CRAZY, THEY MAKE A TAPPING/TICKING NOISE. I REPLACED THE BATTERY IN OCTOBER OR NOVEMBER OF LAST YEAR BECAUSE THE VAN AT TIMES DID NOT START.. ON ONE OCCASION WHEN I HAD TROUBLE GETTING IT TO START, THE NEXT DAY I TOOK IT TO GERALD'S TIRES AND BRAKES WHO TOLD ME I NEEDED A BATTERY. THIS MORNING WHEN I APPROACHED A STOP SIGN AND STOPPED, THE VAN CUT OFF BUT FORTUNATELY I WAS ABLE TO START IT UP AGAIN. THIS HAPPENS WHEN THE VAN IS IN MOTION. HAPPENS JUST ABOUT EVERY DAY BECAUSE I DRIVE TO AND FROM WORK. I LIMIT MY TRIPS TO GET GROCERIES OR DO ANY UNNECESSARY DRIVING BECAUSE I'M AFRAID OF THE VAN CUTTING OFF IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307175February 5, 2020
ELECTRICAL SYSTEM, ENGINE
REAR DRIVERS SIDE AND PASSENGERS SIDE DOORS INTERMITTENTLY REMAIN LOCKED AND WILL NOT OPEN OR UNLOCK CAUSING CONCERN FOR THE SAFETY OF THE PASSENGERS INSIDE. ALSO INTERMITTENTLY REMAINS UNLOCKED WHICH COULD BE ANOTHER SAFETY AND SECURITY ISSUE. ENGINE ALSO STUTTERS AT LOW SPEEDS. I HAVE ALREADY HAD THIS REPAIRED BY A LOCAL DEALERSHIP ONLY TO HAVE THE SAME PROBLEM A FEW WEEKS LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306934February 4, 2020
ENGINE, POWER TRAIN
MY VEHICLE BROKE DOWN WHILE DRIVING DOWN A MAIN ROAD. VEHICLE STARTED STUTTERING AND STOP MOVING IN THE MIDDLE OF THE ROAD. I HAD TO BE TOWED FROM THE MIDDLE OF THE ROAD. THE MECHANIC TOLD ME IT IS THE TRANSMISSION PUMP THAT HAD SEIZED AND FAILED. HE ALSO SAID THERE IS A RECALL ON MY YEAR VEHICLE. MY VEHICLE VIN IS NOT INCLUDED IN THE RECALL BUT IT PRESENTING WITH THE EXACT SAME PROBLEM AS THE STATED IN THE RECALL. MY VEHICLE ALSO HAS A CRACKED LEFT CYLINDER HEAD. VEHICLE BEGAN SHAKING AT IDOL. I BROUGHT THE VEHICLE INTO THE SHOP AND WAS TOLD IT IS CODE P0304 CYLINDER 4 MISFIRE. I WAS TOLD THE LEFT CYLINDER HEAD NEEDS TO BE REPLACED. WAS TOLD BY MECHANIC THIS HAS BEEN AN ONGOING PROBLEM WITH THIS PARTICULAR ENGINE BUT NO RECALL ISSUED FOR MY VEHICLE. I BELIEVE THAT BOTH OF THESE ISSUES SHOULD BE COVERED UNDER THE RECALL. MY VEHICLE WAS PURCHASED AT A CHRYSLER DEALERSHIP AND I'VE ONLY HAD IT FOR 2 YEARS. I HAVE MAINTAINED IT WELL AND HAD ALL SERVICES PERFORMED ON THE VEHICLE SINCE I'VE HAD IT. IN ITS STATE IT IS NO LONGER DRIVE ABLE AND THE COST OF REPAIR EXCEEDS THE VEHICLES WORTH, MAKING IT A TOTAL LOSS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307072February 4, 2020
ELECTRICAL SYSTEM
WHEN DRIVING VEHICLE, ENGINE SUDDENLY DIES AND MOST TIMES WILL NOT START. ENGINE WILL SOMETIMES START AND MOST TIMES WILL NOT. FURTHER INVESTIGATION FINDS THAT FUEL PUMP RELAY IS NOT ALWAYS WORKING. THIS IS EXTREMELY DANGEROUS WHEN THIS OCCURS WHILE DRIVING AND STEERING AND BRAKING BECOME VERY DIFFICULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307088February 4, 2020
ENGINE, POWER TRAIN, STEERING
THE VAN RANDOMLY SHUTS DOWN WHILE DRIVING THIS MAKES IT HARD TO STEER AND COULD CAUSE AN ACCIDENT BECAUSE OF THE POWER LOSS AND STEERING. THE VAN MUST BE SHIFTED INTO NEUTRAL OR PARK TO RESTART. THIS CAN BE VERY DIFFICULT ESPECIALLY ON THE HIGHWAY. SOMETIMES IT SMELLS LIKE AN ELECTRICAL FIRE. IT HAS BEEN LOOKED AT BY SEVERAL MECHANICS WITH NOTHING FOUND. *LN*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306626February 3, 2020
FUEL/PROPULSION SYSTEM
THE GAS LIGHT DOESNT COME ON UNTIL THE CAR IS IN RED AND ALMOST EMPTY. THE GAS LIGHT DOESNT COME ON IN ADVANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306507February 1, 2020
ELECTRICAL SYSTEM
CHRYSLER IS STATING THAT THE VIN NUMBER FOR MY 2008 CHRYSLER TOWN AND COUNTRY DOES NOT HAVE ANY RECALLS YET I'VE TAKEN IT TO A DEALER AND THE WIN WHICH IS THE L25 RECALL DOES NOT EXIST FOR THIS VAN BUT THAT IS THE EXACT PROBLEM I AM HAVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306397January 31, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE PASSENGER SIDE SLIDING DOOR LOCK STOPPED FUNCTIONING TRAPPING MY CHILD INSIDE. WE HAD TO MOVE THE VEHICLE DUE TO WHERE IT WAS PARKED AS WE COULD NOT EXIT ON THE DRIVER SIDE DOOR. THE DOOR ACTUATOR JAMMED AND PULLING THE DOOR HANDLE WOULD NOT RELEASE THE LOCK. AFTER FORCING THE LOCK ACTUATOR TO RELEASE THE ACTUATOR STILL ACTS UP AND MAKES A BUZZING SOUND. THIS APPEARS TO BE A COMMON ISSUE ON THE 2014 THROUGH 2016 TOWN AND COUNTRY AS I'VE ENCOUNTERED HUNDREDS OF OTHER POSTS ABOUT THIS SAME ISSUE. HAD THERE BEEN AN EMERGENCY IT WOULD HAVE BEEN IMPOSSIBLE TO EXIT THE VEHICLE ON THE PASSENGER SIDE FOR THE REAR PASSENGERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11303029January 30, 2020
SERVICE BRAKES
ON 01\29\2020, THE ABS, BRAKE, AND TRACTION CONTROL WARNING LIGHTS DISPLAYED ON THE DASH. NOW INTO WINTER, THE VEHICLE NO LONGER HAS TRACTION CONTROL AND ABS. DIAGNOSTICS REVEAL THAT THE ABS MODULE HAS PROPER POWERS AND GROUNDS EVEN UNDER LOAD. SO FAR, THE ONLY PROBLEM IS THE ABS MODULE HAS A PROBLEM WITH COMMUNICATION, DIAGNOSED AT THE LOCAL INDEPENDENT REPAIR SHOP. SO FAR THE VEHICLE IS NOT REPAIRED, AND CONTINUES TO BE OPERATED WITH THE ABS AND TRACTION CONTROL OUT OF OPERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11303031January 30, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS 2016 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE ENGINE BEGAN TO FAIL WITH WARNING LIGHTS. THE CONTACT HAD TO RESTART THE VEHICLE AND DROVE THE VEHICLE TO FAULKNER CHRYSLER DODGE JEEP RAM FIAT,6643 CARLISLE PIKE, MECHANICSBURG, PA 17050(,717-697-9448) WHERE IT WAS DIAGNOSED WITH A SPARK PLUG FAILURE AND THE SPARK PLUG WAS REPLACED. HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS CURRENTLY AT THE DEALER AWAITING BACK ORDER PART FOR THE ENGINE CYLINDER #6. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11303033January 30, 2020
ENGINE
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE ENGINE WARNING LIGHT BEING ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER (FAULKNER DODGE RAM 6643 CARLISLE PIKE, MECHANICSBURG, PA 17050) AND THEY WERE TOLD THE HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302782January 29, 2020
UNKNOWN OR OTHER
THERE IS A LOAD BUZZ COMING FROM THE PASSENGER REAR DOOR WHENEVER YOU SHUT THE VEHICLE OFF. UPON RESEARCH OF THIS PROBLEM IT APPEARS THIS IS A WIDESPREAD PROBLEM FOR MANY PEOPLE WITH COSTLY REPAIRS UP TO $1000 FOR A NEW ACTUATOR. UPON REPLACING THE ACTUATOR MANY PEOPLE HAVE EXPERIENCED PROBLEMS AGAIN A YEAR LATER WITH THE ACTUATOR. WHY IS CHRYSLER NOT FIXING THIS PROBLEM WHEN SO MANY PEOPLE HAVE HAD PROBLEMS WITH IT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302798January 29, 2020
ENGINE
DRIVING DOWN THE ROAD AT 45 MILES PER HOUR AND THE ENGINE SHUT OFF. NO CONTROL OVER POWER STEERING. VEHICLE STARTED BACK UP AFTER SEVERAL TRIES. DROVE NORMAL THE REST OF THE WAY HOME ABOUT 10 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302842January 29, 2020
SEATS
WHILE THE CAR WAS PARKED THE ACTIVE HEADREST DEPLOYED HITTING THE DRIVER IN THE BACK OF THE HEAD AFTER THEY GOT IN THE CAR AND WERE GETTING READY TO DRIVE OFF. THE METAL ROD REMAINED IN THE ENGAGED POSITION IN THE BRACKET BUT THE PLASTIC EDGES THAT HOLD THE METAL ROD TO THE HEADREST BROKE WHICH CAUSED IT TO DEPLOY.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11302880January 29, 2020
UNKNOWN OR OTHER
I HAVE MY CAR FOR 2 YEARS , IT DRIVE FINE AND YET I HAVE AN ENGINE LIGHT ON ALL THE TIME, TRANSMISSION IS VERY GOOD AND SO IS THE ENGINE, MY CAR WAS CHECKED SEVERAL TIME BY MECHANIC AND NO PROBLEM HAS BEEN DETECTED . YET THE ENGINE LIGHT IS STILL ON CANNOT PASS INSPECTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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