Chrysler Town and Country Complaints

13,570 consumer complaints on file.

#11310411February 20, 2020
ENGINE
NOTICED OIL DRIPPING ON THE FLOOR OF THE GARAGE. .UNABLE TO LOCATE SOURCE AT HOME. TO MAINT SHOP FOUND OIL FILTER HOUSING ( ACTUALLY PART OF OIL/COOLANT HEAT EXCHANGER) SEALS LEAKING ON TOP OF THE ENGINE BLOCK BELOW THE INTAKE ASSEMBLY. IMPOSSIBLE TO SEE VISUALLY. CHRYSLER SB 09-008-15 DATED 8-7-2015 DEALS WITH THIS ISSUE. BIG PROBLEM IS THAT AS STATED, TAKES ALMOST A QUART OF OIL TO SIT ON TOP OF THE ENGINE FOR IT TO START TO LEAK VISUALLY....SERIOUS FIRE HAZARD,, ESPECIALLY IN HOT WEATHER. ( AM IN MN) THIS SHOULD BE A RECALL ISSUE,, AS CONTINUED LEAKAGE IS A FIRE HAZARD THAT CAN GO UNNOTICED UNTIL FAILURE OF THE ENGINE OR WORSE. PART NUMBER 68105583AA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310402February 20, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
LEFT SIDE PASSENGER AUTO SLIDING DOOR AUTO LOCKING SYSTEM. WHEN SYSTEM WOULD AUTO LOCK, IT WOULD NOT UNLOCK IN EITHER THE AUTO MODE, ELECTRICALLY BY FOB OR DOOR LOCK ELECTRIC SWITCH AND MOST DANGEROUS, UNABLE TO MANUALLY MOVE THE LOCK RELEASE TAB ON THE DOOR TO UNLOCK POSITION. RENDERS EGRESS FROM THIS DOOR TOTALLY IMPOSSIBLE. TROUBLESHOOT FOR 3 WEEKS. AFTER COUPLE DAYS WAS ABLE TO ELECTRICALLY UNLOCK DOOR AT WITCH TIME I TOTALLY DISCONNECTED DOOR POWER AND OPERATED THE LOCK AND DOOR IN MANUAL MODE NO PROBLEMS.. ONLY WHEN USING THE LOCK SOLENOID,,DID THE LOCK SYSTEM JAM. REPLACED DOOR LOCKING ASSMY AT PART COST OF $648 AND DOOR BACK TO NORMAL OPS. PART NUMBER FOR LOCK WAS DLA1306.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310255February 19, 2020
ELECTRICAL SYSTEM
THE CAR STOPS AND WONT TURN BACK ON. I WAS TOLD THE TIPM IS BAD CAUSING IT TO SHUT OFF ON THE HIGHWAY. WE WERE DRIVING WHEN IT SHUT OFF AND LOST ALL CONTROL. IT WAS AS IF WE HAD NEVER STARTED THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309787February 18, 2020
ELECTRICAL SYSTEM, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE WINDSHIELD WIPERS OPERATED INDEPENDENTLY WHILE THE SWITCH WAS IN THE OFF POSITION. IN ADDITION, THE INSTRUMENT PANEL WAS ALSO INOPERABLE. THE CONTACT MENTIONED THAT THE WINDOWS FAILED TO OPERATE INTERMITTENTLY AT TIMES. KUNES COUNTRY CHRYSLER DODGE JEEP RAM OF OREGON 601 GALE ST, OREGON, IL 61061, WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309854February 18, 2020
ENGINE
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, A KNOCKING SOUND WAS EMITTED FROM THE ENGINE. UPON INSPECTION IT WAS DISCOVERED THAT THE ENGINE CAMSHAFT ROCKER ARM WAS DEFECTIVE AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309578February 17, 2020
POWER TRAIN
I HAVE OIL LEAKING FROM THE OIL FILTER HOUSING/OIL COOLER ON MY 2014 CHRYSLER TOWN ND COUNTRY WITH THE PENTASTAR ENGINE. THE VEHICLE ONLY HAS 66,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309591February 17, 2020
ELECTRICAL SYSTEM
THE BLIND SPOT DETECTION SYSTEM IS NOT WORKING AGAIN. THIS WAS REPAIRED ON MAY 12, 2017 FOR A COST OF $1409.84 AND HAS FAILED AGAIN. THIS IS MY SECOND COMPLAINT TO NHTSA. I DID NOT RECEIVE ANY FEEDBACK FROM MY FIRST COMPLAINT. A TECH AT THE DEALERSHIP TOLD US THAT THE CONTROL MODULE IS LOCATED IN THE WHEEL WELL AND IS EXPOSED TO MOISTURE AND DIRT WHICH CAUSES THE FAILURES. HE TOLD US THAT CHRYSLER KNOWS THAT THEY HAVE A DESIGN PROBLEM BUT DID NOT DESIGN A PERMANENT FIX. I DO NOT THINK THAT I SHOULD HAVE TO PAY FOR THIS REPAIR (AGAIN). IN THE VAN, VISIBILITY IS LIMITED AND THE BLIND SPOT DETECTION SYSTEM IS NEEDED FOR SAFETY AND CRASH AVOIDANCE. THIS PROBLEM HAPPENS NOW ANYTIME THE VEHICLE IS DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309597February 17, 2020
UNKNOWN OR OTHER
THE VEHICLE STALLS WHILE DRIVING. NO CHECK ENGINE LIGHT. I WAS SLOWING DOWN TO COME TO A STOP AND THE ENGINE STALLED OUT LOST ALL POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309628February 17, 2020
SERVICE BRAKES, ENGINE, STEERING
WHILE DRIVING, ENGINE TURNS OFF RANDOMLY AND RENDERS THE POWER STEERING AND POWER BRAKES TO LOSE THEIR FUNCTION AS WELL. THIS HAS MADE DRIVING THE VEHICLE EXTREMELY DANGEROUS BECAUSE IT HAPPENS RANDOMLY AND WITHOUT WARNING AND HAS CAUSED SOME CLOSE CALLS ON THE ROAD, WHICH IS WHAT PROMPTED ME TO DISCONTINUE DRIVING THE VAN AND TAKING IT TO THE DEALERSHIP. THERE ARE NO OPEN RECALLS FOR MY VEHICLE, HOWEVER, SAFETY RECALL R03 DESCRIBES EXACTLY WHAT IS HAPPENING TO MY VAN AND INCLUDES VEHICLES IN MODEL YEAR 2010.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309744February 17, 2020
FUEL/PROPULSION SYSTEM, STEERING
3 TIMES NOW OUR VAN WILL ALL THE SUDDEN NOT HAVE ANY THROTTLE THEN THE POWER STEERING WILL NOT WORK. I HAVE TO STOP WHERE I AM AND TURN OFF THE VAN THEN TURN IT BACK ON. THERE R NO WARNING LIGHTS OR INDICATORS. IT WILL JUST NOT EXCELL AND HAVE NO POWER STEARING. ALL 3 TIMES I TOOK MY FOOT OFF THE GAS TO SLOW DOWN AND WHEN I WENT TO ACCELERATE AGAIN IT WOULDN'T TO ANYTHING. ALL 3 TIMES I WAS IN THE CITY. ONCE IN STURGEON BAY,WI. THE OTHERS IN MENASHA,WI. SB,WI I WAS IN THE PROCESS OF TURNING AND COULDN'T TURN. THE OTHER ONE I WAS APPROACHING A STOP LIGHT IN A SNOW STORM AND SLOWING DOWN. THE 3RD TIME I WAS APPROACHING A ROUND ABOUT.THERE WAS ABOUT 2 MTHS BETWEEN THE SB,WI INCIDENT AND THE 2 IN MENASHA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309316February 15, 2020
POWER TRAIN
THE TRANSMISSION ON THIS VEHICLE HAS STARTED SLIPPING AT 94000 MILES. I NOTICED IT HAPPENS WHEN TAKING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309348February 15, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
DRIVING ALONG AND ALL OF A SUDDEN THE CAR TURNED OFF, STEERING BECAME TIGHT, AND STEERING WHEEL LOCKED. AFTER CHECKING INTO THE SITUATION, THE IGNITION KEY WAS IN THE OFF POSITION, UPON TRYING TO RESTART THE ENGINE IT SAYS BAD KEY AND VEHICLE WOULD NOT START, WHEEL WOULDN'T TURN AND VEHICLE WAS DISABLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309107February 14, 2020
POWER TRAIN
I WAS DRIVING MY VAN AND STARTED TO FEEL IT SHIMMYING. I PULLED INTO A PARKING LOT AND THE CHECK ENGINE LIGHT CAME ON. THE VAN IDLED ROUGH, SO I TOOK IT TO MY LOCAL CHRYSLER DEALERSHIP. THEY SAID THAT THE CODE READ AS A MISFIRE ON CYLINDER 4. THEY CHECKED MY SPARK PLUGS AND COILS AND DID SOME SWITCHING AROUND. THE ENGINE LIGHT WENT OFF. THAT NIGHT, I WAS DRIVING AND THE ENGINE LIGHT CAME ON AGAIN. THE VAN STARTED SHIMMYING HARD, AND I HAD TO DRIVE VERY CAREFULLY, AS MY RPM'S DROPPED TO 500 THE WHOLE DRIVE HOME. THE NEXT MORNING I BROUGHT IT BACK TO THE DEALERSHIP, AND THEY LOOKED AT IT AGAIN TO SEE WHAT THE ISSUE WAS, AND IT ENDED UP BEING A BAD CYLINDER HEAD. IT MAY BE A WEEK OR SO BEFORE THEY CAN GET THE PART IN AS IT IS ON NATIONAL BACKORDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309166February 14, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
REAR PASSENGER SLIDING DOORS WILL NOT FULLY CLOSE AND LOCK WHEN PUSHING CLOSE BUTTON. DOORS HAVE TO BE MANUALLY PUSHED CLOSED FROM THE OUTSIDE TO CLOSE THE LAST QUARTER INCH AND TO HAVE THE DOOR CLOSE MECHANISM ENGAGE. THIS PRESENT A SAFETY RISK TO 2ND ROW PASSENGERS AS THE DOORS ARE NOT FULLY SECURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308780February 12, 2020
ENGINE
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE HESITATED AND STALLED. THE VEHICLE WAS TOWED TO STATION CHRYSLER JEEP OF MANSFIELD LOCATED AT (91 CHAUNCY ST, MANSFIELD, MA 02048) WHER IT WAS DIAGNOSED THAT THE TRANSMISSION PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308191February 11, 2020
ENGINE
2012 CHRYSLER TOWN AND COUNTRY. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308262February 10, 2020
VISIBILITY/WIPER
A/C EVAPORATOR FAILURE AT 85,148 MILES. A/C REFRIGERANT LEAK THROUGHOUT THE ENTIRE FRONT CABIN. REPLACED WITH A NEW FACTORY A/C EVAPORATOR, SERVICED AND REPLACED WITH NEW A/C REFRIGERANT. FAILURE AGAIN AT 87,200 MILES. POTENTIALLY FAULTY DESIGN IN A/C EVAPORATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308371February 10, 2020
ELECTRICAL SYSTEM, ENGINE, STEERING
THE ENGINE SEIZES WITHOUT WARNING. IT SIMPLY SHUTS OFF. THIS EFFECTIVELY LIMITS BOTH THE BREAKING AND THE POWER STEERING. THIS IS DANGEROUS AS THERE ARE NO WARNING LIGHT INDICATORS, NO AUDIBLE NOTIFICATIONS, NO ERROR CODES. GOING 70 MPH WE WERE NEARLY KILLED WHEN THE MOTOR DIED AND WE LOST OUR BREAKING AND STEERING ABILITY. THIS HAS HAPPENED ON MULTIPLE OCCASIONS WITH NO RHYME NOR REASON. LONG TRIPS OR SHORT, FAST OR SLOW, INTERSTATE OR IN TOWN. IT NEEDS TO BE ADDRESSED AS THIS IS A MAJOR ISSUE. A CURSORY GLANCE AT INTERNET FORUMS WILL REVEAL THAT MINE IS NOT SIMPLY AN ISOLATED EVENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307854February 8, 2020
ELECTRICAL SYSTEM, ENGINE, SEATS
THE DOORS LOCK AND TRUNK DOESN'T TAKE THE LOCK. SOUND FRONT SUSPENSION, FRONT SEAT ADJUSTMENT, CAN'T USE HAND FREE SYSTEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307915February 8, 2020
POWER TRAIN
THE VEHICLE WILL SHUDDER AND LOSE POWER WHEN ACCELERATING. YOU HAVE TO BASICALLY MANUALLY SHIFT IT IF ON A BIG HILL. I DIDN'T SOME RESEARCH AND SEEMS TO BE A PROBLEM WITH THIS VEHICLE. SOME PEOPLE REPORTED THE PROBLEM STARTING AROUND 12000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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