Chrysler Town and Country Complaints

13,570 consumer complaints on file.

#11407776April 12, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR WIRING HARNESS WAS CAUSING SEVERAL ELECTRICAL ISSUES WITHIN THE VEHICLE. THE CONTACT STATED THAT THE WINDSHIELD WOULD ACTUATE INDEPENDENTLY. ADDITIONALLY, THE INSTRUMENT PANEL WAS PROVIDING ERRONEOUS INFORMATION. THE AIR BAGS AND ABS WARNING LIGHTS ALONG WITH SEVERAL OTHER UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE CONTACT ALSO STATED THAT THE WINDOWS OCCASIONALLY FAILED TO OPERATE AS DESIGNED WHILE DRIVING. THE DOOR SENSORS ALSO WOULD ACTUATE ON AND OFF SEVERAL TIMES WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 232,000.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407778April 12, 2021
AIR BAGS, ELECTRICAL SYSTEM, VISIBILITY/WIPER
VIN# [XXX] ~ A 2010 CHRYSLER (T&C 230K MILES) AFTER TURNING VEHICLE ON OR WHILE DRIVING, THESE THINGS OFTEN HAPPEN: 1) FRONT WINDSHIELD WIPERS COME ON BY THEMSELVES.... 2) WINDOWS CANNOT BE ROLLED DOWN AT ANY TIME WHILE DRIVING OR PARKED 3) DASH LIGHTS COME ON (ESP, AIR BAG OFF, RPM, MPH, FUEL, ETC 4) ONE CANNOT OPEN THE CAR DOORS TO LET PEOPLE IN UNLESS THE VEHICLE IS OFF (ONLY THENNNN YOU CAN PUSH THE KEY FAB UNLOCK BUTTON AND LET PEOPLE IN....SO SAD).... PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407357April 10, 2021
ELECTRICAL SYSTEM
CAR SHUT OFF WHILE DRIVING AND NO INDICATE ANY ENGINE LIGHT. VERY DANGEROUS ALMOST CRASH W MY 4 KIDS IN CAR. I WANNA NOW IF I CAN SUE THE CHRYSLER COMPANIES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407279April 9, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) AND THE VEHICLE WAS REPAIRED WITH A NEW IGNITION SWITCH AND KEY FOBS AS PER THE RECALL. THE CONTACT STATED THAT AFTER THE RECALL WAS SERVICED, THE VEHICLE BEGAN HAVING STARTER ISSUES WITH THE VEHICLE NOT TURNING ON AND REQUIRING JUMP STARTS. THE CONTACT HAD THE VEHICLE DIAGNOSED BY THREE DIFFERENT DEALERS HOWEVER, THE MECHANICS COULD NOT REPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SCHEDULED AN APPOINTMENT WITH THE GREENWAY DODGE CHRYSLER JEEP RAM (9051 E COLONIAL DR, ORLANDO, FL 32817) FOR THE VEHICLE TO BE DIAGNOSED. THE DEALER SPECULATED THAT THE FAILURE WAS CAUSED BY THE TIPM. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.*DT*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407335April 9, 2021
POWER TRAIN
OVER THE COURSE OF HAVING THE VEHICLE FOR THE PAST 3 YEARS. WE HAVE HAD A NUMBER OF ODD OCCURRENCES WHERE WHEN DRIVING THE VAN IT HAS A HARD TIME SHIFTING WHILE CLIMBING A HILL, WHEN PULLING AWAY QUICKLY FROM A STOPPED POSITION OR WHEN COMING TO A STOP. THE ISSUE IS ALWAYS WHEN THE TRANSMISSION IS SHIFTING. WE HAVE HAD IT LOOKED AT BUT THEY COULD NOT REPLICATE THE ISSUE, UNTIL. WHEN DRIVING TO THE GROCERY STORE THE VAN WOULD NOT GO INTO GEAR WHILE TRYING TO LEAVE THE PARKING LOT ONTO A MAJOR CITY HIGHWAY. THE VAN JERKED AND SHOOK AND THEN REVVED VERY LOUDLY GETTING TO ALMOST 8000 RPMS. THE CAR THEN LURCHED FORWARD ALMOST CAUSING US TO COLLIDE INTO TRAFFIC. AFTER THIS INSTANCE WE DECIDED A TO CALL THE ISSUE IN. UPON OUR INITIAL CALL, THE WARRANTY WAS EXPIRED AND THEY WOULD NOT BE ABLE TO DO ANY REPAIRS UNDER THE WARRANTY. WHEN SEARCHING FOR RECALLS WHILE NONE SHOWED FOR OUR PARTICULAR VIN, MANY OTHERS HAVE HAD THIS SAME ISSUE. GIVEN THE NATURE OF THE ISSUE WE CAN CONFIRM THAT CAUSE OF THE ISSUE IS LOSING HYDRAULIC PRESSURE. THIS FAULTY COMPONENT NEARLY COST THE LIVES OF MY 5 FAMILY MEMBERS AS WELL AS OTHER THAT COULD HAVE BEEN INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407090April 8, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE SHIFTED INTO NEUTRAL INDEPENDENTLY AND THE VEHICLE STARTED TO DECELERATE. THE CONTACT STATED THAT THE VEHICLE KEPT SHIFTING IN NEUTRAL AND BACK INTO DRIVE WHILE DRIVING TO HIS RESIDENCE. THE SERVICE VEHICLE SOON WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,618.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406732April 6, 2021
FUEL/PROPULSION SYSTEM, POWER TRAIN
PURCHASED 2013 CHRYSLER TOWN AND COUNTRY IN JULY OF 2020 AND IT HAD A CLEAN RECORD, WAS A FORMER CARMAX VEHICLE AND MY INDEPENDENT MECHANIC REVIEWED THE VEHICLE AND DEEMED IT A GOOD PURCHASE. I HAVE SINCE CARED FOR THE VEHICLE AND IT HAS RUN WELL UNTIL RECENTLY SEVERAL ERROR CODES CAME UP. P0300, P0456, P0455, P0175. I TOOK IT TO MY MECHANIC AND THEY SAID THIS COULD BE A VEHICLE MANUFACTURER ISSUE. THE CODES SAY SOMETHING ABOUT EVP LEAK, MISFIRE AND SYSTEM RUNNING TOO RICH. THIS SHOULD BE INVESTIGATED TO ENSURE A RECALL ISN'T NECESSARY. REPAIRS ARE WELL OVER $1000 AND NOT DUE TO ANY PRE EXISTING ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406754April 6, 2021
STRUCTURE:BODY, ENGINE, LANE DEPARTURE: BLIND SPOT DETECTION
MY ENGINE NEEDS TO BE REPLACE. THE DEALER SAYS THE UPPER ROD HAS DAMAGED THE ENGINE AND THE ENGINE NEEDS TO BE REPLACE ($5200.00). ALSO, THE ACTUATOR IN THE RIGHT SLIDING DOOR HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406502April 5, 2021
AIR BAGS, ELECTRICAL SYSTEM, SEATS
I JUST BOUGHT THIS VEHICLE SECONDHAND THE INDICATORS FOR VEHICLE TO CLOSE ARE ON THE AIRBAG LIGHT IS ON THE SEATS DON'T GO UP AND DOWN AS SUPPOSED TO THEY JUST MAKE A NOISE AND BOTH PASSENGER AND DRIVER SIDE REAR DOORS DON'T OPEN AND THE WINDOWS DON'T GO UP OR DOWN MY VIN NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405959April 1, 2021
POWER TRAIN, UNKNOWN OR OTHER
CAR STARTED TO MAKE A FUNNY NOISE WHILE DRIVING AND UPON TRYING TO PULL OVER THE CAR REACHED NUMBER 8 RPM'S BUT WASN'T ACCELERATING. THEN IT JERKED FORWARD AS I FINALLY WAS ABLE TO SHUT IT OFF. I WAS STUCK ON THE SIDE OF THE ROAD WITH FOUR KIDS IN THE CAR.TOWED TO DEALER AND SAID A NEW TRANSMISSION AND TRANSMISSION COOLER ARE REQUIRED FOR REPAIR. THE EXTENDED WARRANTY I PURCHASED FOR 75,000 MILES IS NO LONGER VALID AND JUST EXPIRED AS THERE ARE 77,000 MILES ON THE CAR. ALSO THE DRIVERS SIDE REAR SLIDING DOOR IS STUCK WILL NOT OPEN MANUALLY OR OTHERWISE. THIS WAS DISCOVERED WHEN TRYING TO OPEN THE DOOR WHILE STATIONARY TO LOAD KIDS IN BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406003April 1, 2021
ENGINE
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO START-UP THE VEHICLE, THE ENGINE WOULD NOT TURN OVER. THE CONTACT REPLACED THE STARTER HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM SANDY (10905 AUTO MALL DR, SANDY, UT 84070) WHERE IT WAS DIAGNOSED WITH THE ENGINE NEEDING TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 11V487000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405716March 31, 2021
FUEL/PROPULSION SYSTEM
WELL KNOWN ISSUE WITH THE CHRYSLER PENTASTAR ENGINE WHICH RESULTS IN LEFT CYLINDER MISFIRES CAUSING DANGEROUS STALLING THE VEHICLE STALLS WHILE IN MOTION AND WHILE STOPPED. THEY EXTENDED THE WARRANTY ON PREVIOUS YEARS BUT HAVE REFUSED TO ON LATER MODELS. CHRYSLER IS REFUSING TO FIX THE ISSUE OR OFFER COST ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405888March 31, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I'VE HAD TO HAVE MAJOR WORK DONE TO MY ENGINE AND TRANSMISSION. BUT THE ELECTRICAL PROBLEMS ARE NEVER ENDING. MOST OF THE ELECTRIC INSIDE OF MY CAR HARDLY WORKS. OUR POWER DOORS HAVE CLOSED ON MY KIDS SEVERAL TIMES, THE CAR HAS LOCKED US IN WHILE THE ALARM WAS GOING OFF AND WE COULDN'T GET OUT, IT'S BEEN STUCK ON AND WOULDN'T TURN OFF, THE TRANSMISSION IS CONSTANTLY SLIPPING, THE WINDOWS OPEN AND CLOSE THEMSELVES, MANY TIMES I'VE COME OUT OF THE STORE AND THE ELECTRIC SLIDING DOOR WAS OPEN WHEN IT WASN'T LEFT OPEN, LOCKS LOCK THEMSELVES, CAR ALARM GOES OFF WHILE CARS IN DRIVE AND IN PARK, CAR HESITATES TO GO AND I COULD GO ON AND ON. THIS CAR IS ONLY FIVE YEARS OLD !!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405311March 29, 2021
SEATS
THE FRONT SEAT PASSENGER SIDE HEADREST SPONTANEOUSLY BUSTED OPEN ABS CANNOT BE PUT BACK BECAUSE THE RINGS THAT HOLD IT IN PLACE BROKE. WE WERE NOT IN MOTION. SOMEONE SAT IN THE SEAT SND IT HAPPENED WITHOUT CAUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405349March 29, 2021
ENGINE
THE ENGINE IN MY CHRYSLER TOWN & COUNTRY MINIVAN, 3,6L ENGINE, DEVELOPED A SERIOUS "MISS" CAUSING POWER LOSS AND VIOLENT VIBRATION WHEN TRYING TO ACCELERATE. IT HAS BEEN DETERMINED TO BE A MISSFIRE IN CYLINDER #2. BY TESTING, IT IS DETERMINED TO BE A FAULTY DESIGNED LEFT CYLINDER HEAD. CHRYSLER HAS EXTENDED THE WARRANTY FOR THIS PROBLEM ON ALL 2011 TO 2013 VEHICLES WITH THE 3.6L ENGINE, BUT NOT MY 2014 (YET). HELP, PLEASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405354March 29, 2021
ENGINE
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STARTED SHAKING ABNORMALLY, AND LOSS MOTIVE POWER. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE NUMBER TWO CYLINDER HAD A MISFIRE AND THAT THE CYLINDER HEAD REPLACEMENT WAS NEEDED. THE CONTACT CALLED QUINN MOTORS (6747 GEORGE WASHINGTON MEMORIAL HWY, GLOUCESTER, VA 23061, (804) 693-2408) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000. THE CONSUMER STATED THE VEHICLE HAS A DEFECTIVE CYLINDER HEAD AND REQUIRES $2,000 TO $4,000 TO REPLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405356March 29, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INTERMITTENTLY SHUT-OFF WITHOUT WARNING. DESPITE THE FAILURE, THE CONTACT WAS ABLE TO RESTART THE VEHICLE IMMEDIATELY AFTER THE FAILURE. THE CONTACT CALLED SOUTH OAK JEEP DODGE RAM CHRYSLER (4550 LINCOLN HWY, MATTESON, IL 60443, (708) 747-7950) TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE INSPECTED HOWEVER, THE CONTACT WAS UNABLE TO SCHEDULE THE APPOINTMENT DUE TO INCLEMENT WEATHER. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) WHICH SHE LINKED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405358March 29, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING 70 MPH, THE INSTRUMENT PANEL AND THE DISPLAY SCREEN WENT BLANK. THE CONTACT THEN STATED THAT THE VEHICLE WOULD THEN SEIZE IN PARK, NOT ALLOWING THE GEAR SHIFTER TO SHIFT GEARS. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO CAROLINA CHRYSLER DODGE JEEP RAM (1001 HALSTEAD BLVD, ELIZABETH CITY, NC 27909) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUSE BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND REFERRED THE CONTACT BACK TO A LOCAL DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405424March 29, 2021
UNKNOWN OR OTHER
VEHICLE POOR DESIGN ON THE ALTERNATOR BRACKET. CAN'T FIND A BRAND NEW PART AND EVERY USED PART I FIND IT HAS THE EXACT SAME BREAK IN THE SAME SPOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405211March 28, 2021
UNKNOWN OR OTHER
OUR TIPM FAILED ..CAUSING US TO NOT BE ABLE TO START THE CAR AND ALSO FUEL PUMP WAS CONSTANTLY RUNNING EVEN WHEN ENGINE WAS OFF AND AWAY FROM CAR... WE PAID OVER 3000.00 TO GET REPAIRED.....WE FOUND OUT THAT THIS COULD CAUSE THE AUTO TO START ON FIRE ...AND ENDANGER OUR HOUSE WHEN PARKED IN THE GARAGE...WHY WASNT THERE A RECALL FOR THIS PART ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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