Chrysler Town and Country Complaints

13,570 consumer complaints on file.

#11414927May 3, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR LATCH WAS FAULTY AND FAILED TO OPEN AS NEEDED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO GRAY CHRYSLER DODGE JEEP RAM (894 N 9TH ST, STROUDSBURG, PA 18360, (570) 517-5600) WHERE IT WAS DIAGNOSED WITH NEEDING THE REAR DRIVER'S SIDE DOOR LOCKING ASSEMBLY TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414776May 2, 2021
UNKNOWN OR OTHER
THE POWER SLIDING DOOR LOCK ACTUATOR FAILED. IT'S A COMMON ISSUE WITH THESE MINIVANS. WHEN IT FAILS YOU CANNOT OPEN THE DOOR FROM THE INSIDE OR OUTSIDE. THE ACTUATOR FAILING RESULTS OFTEN WITH THE DOOR LOCKING. YOU CANNOT MANUALLY UNLOCK IT, IT'S JAMMED LOCK. THE ONLY WAY TO GET IT UNLOCKED IS BY REMOVING THE DOOR PANEL. THIS IS A SERIOUS SAFETY CONCERN AS THE EGRESS IS LOCKED SHUT. SHOULD THE LOCK FAIL DURING AN ACCIDENT, FIRE, ETC. PEOPLE CAN BECOME TRAPPED IN THEIR VEHICLE. CHRYSLER WANTS OVER $1,000 TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414637April 30, 2021
ELECTRICAL SYSTEM
VEHICLES IS SHUTTING DOWN WHILE DRIVING. NO CODES SHOWN. MECHANIC CAN FIND REASON. IT'S BEEN HAPPENING FOR A MONTH. STEERING WHEEL LOCKED WHEN OF. I'M ABLE TO RESTART IT RIGHT AWAY AFTER PUTTING IT ON NEUTRAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414278April 28, 2021
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
SECOND TIME IN TWO YEARS THE BLIND SPOT MONITOR MODULE AND WIRE CONNECTION HAS CORRODED AND DESTROYED THE MODULE, TERMINALS AND CONNECTORS. IT HAPPENED DRIVING DOWN THE HIGHWAY THE WARNING BELL AND MESSAGE CAME ON SAYING IT IS NOR WORKING. WHEN EVER I DRIVE THE VEHICLE THE SAME THING HAPPENS HAD A 2011 TOWN AND COUNTRY AND THE SAME THING HAPPENED WITH IT. THEY WANT OVER A $1000 TO FIX IT EACH TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413888April 26, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
MY TIPM IS FAILING SLOWLY. MY STARTER IS PULLING WAY TO MANY AMPS WHEN STARTING. I'VE CHANGED IT TWICE. MY FUEL RELAY HAS FAILED. A LOT OF THE TIMES WHEN I START MY CAR I HAVE AN ICON FOR MY ABS SENSOR COME ON AND THE ONLY WAY TO GET IT OFF IS TO PULL OVER AND RESTART MY CAR. WHEN THE LIGHT IS ON ON MY DASH. MY CAR WON'T DRIVE OVER 60MPH AND MY RPMS WILL RUN HIGH AND WHEN YOU LET OFF THE GAS WHILE IT'S DOING THIS IT WILL TAKE YOU ALMOST TO A STOP WITHIN SECONDS. MY CHECK ENGINE LIGHT NEVER GOES OFF. AND NO MATTER HOW MANY TIMES IT GETS TESTED AND RESET IT COMES BACK WITHIN HOURS. SO MY AUTO START NEVER WORKS. SOMETIMES WHEN I START MY CAR I CAN'T GET MY SEATBELT ALARM TO STOP SINGING SO I HAVE TO PULL OVER AND RESTART. IT ALL LEADS BACK TO THIS TIPM (ELECTRONICS BOARD BELOW THE FUSE BOX). I'VE HAD IT PRICED AT 1300$ TO FIX IT. BUT TURNS OUT IT'S THE MOST COMMON ISSUE WITH THIS YEAR OF THIS VAN. PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413952April 26, 2021
ENGINE
WHILE DRIVING, THE VEHICLE TEMPERATURE JUMPED INTO THE RED. WE PULLED OVER IMMEDIATELY AND FOUND OIL AND COOLANT SPRAYED ON THE ENGINE COMPARTMENT. FURTHER INSPECTION SHOWED OIL IN THE RADIATOR MIXED WITH THE COOLANT. THE OIL COOLER FAILED AND OIL WAS BEING PUSHED INTO THE COOLANT SYSTEM, WHICH CAUSED THE OVERHEATING. WE WERE JUST GETTING UP TO SPEED WHEN THE INCIDENT OCCURRED. WE HAD THE VEHICLE TOWED TO A DEALERSHIP TO BE REPAIRED. THE OIL COOLER PART INQUIRY SHOWED 40,000 ON BACK ORDER BECAUSE THE FAILURE OCCURRENCE IS SO HIGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414057April 26, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
THE VANS POWER WOULD FLICKER ON AND OFF MULTIPLE TIMES. THE WINDSHIELD WIPERS WOULD TURN ON AND OFF. THE RADIO ON AND OFF. ALL DASH LIGHTS ON AND OFF. THEN DRIVING 26MPH ONE DAY IT DID THIS AND THE WHOLE ENGINE SHUT OFF WITH THE KEYS IN THE IGNITION WHILE DRIVING. I LOST ALL POWER, POWER STEERING, AND BRAKES! BATTERY WAS REPLACED AND THE ISSUES KEPT GETTING WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413813April 25, 2021
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS
IT JUST WENT OUT WHILE DRIVING ON FORD RD IN MICHIGAN WHILE TURNING IN THE TURNING LANE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413603April 23, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
VAN SHUTS OFF WHILE DRIVING AT DIFFERENT TIMES WITH NO PATTERN. NO INSTRUMENT PANEL WARNINGS SHOWN. ALSO WILL STALL AT TIMES WHILE IDLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413370April 22, 2021
UNKNOWN OR OTHER
OUR TIPM FAILED CAUSING US NOT TO BE ABLE TO START THE CAR WE WERE TOLD THAT THE FUEL PUMP WAS CONSTANTLY RUNNING EVEN THOUGH CAR WAS TURNED OFF...WE PAID A VERY LARGE BILL TO GET REPAIRED AND OF COURSE OUR WARRANTY HAD EXPIRED...WE FELT THERE SHOULD HAVE BEEN A RECALL FOR THIS PART...OUR ANSWER FROM CHRYSLER WAS KEEP YOUR RECEIPT INCASE OF A RECALL...THIS REPAIR COULD HAVE CAUSED A FIRE IF PARKED IN OUR GARAGE OR ANYWHERE...SHOULD HAVE BEEN A RECALL...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413383April 22, 2021
SEATS
FRONT PASSENGER HEADREST POPPED OUT FOR NO REASON. THIS IS A SERIOUS, DANGEROUS, AND WELL-KNOWN ISSUE WITH CHYRSLER VEHICLES. *I HAVE A SEPARATE ISSUE FOR THIS SAME VEHICLE (LEFT CYCLINDER) THAT I SUBMITTED ON MARCH 31, 2021, TRACKING NUMBER: 11405716.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413411April 22, 2021
ELECTRICAL SYSTEM, ENGINE, VISIBILITY/WIPER
THE CAR RANDOMLY SHUTS OFF WHEN DRIVING. WE HAVE TO PUT IT IN NEUTRAL & RESTART QUICKLY TO AVOID AN ACCIDENT. IT CAN BE CITY OR HIGHWAY. ALSO, WHEN CAR IS OFF WINDOWS RANDOMLY OPEN ON THEIR OWN. MOONROOF HAS LEAKED SINCE WE PURCHASED & REAR WINDOW FLUID WON'T WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412961April 20, 2021
ENGINE
I AM HAVING A CYLINDER 2 MISFIRE WITH 90K MILES ON VEHICLE. VEHICLE IS CLEARLY MISSING AT IDLE WITH HEAVY SHAKING AND STRONG ODOR OF EXHAUST FUMES. I HAVE REPLACED SPARK PLUGS AND NEW IGNITION COILS WITH NO CHANGES. I HAVE ALSO REPLACED THE OIL FILTER HOUSING THAT HAD A SEVERE LEAK BEFORE THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412841April 19, 2021
ELECTRICAL SYSTEM
KEY FALLS OUT OF IGNITION WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412854April 19, 2021
ELECTRICAL SYSTEM
WHILE DRIVING, THE IGNITION KEY MOVED FROM "ON" TO "ACCESSORY". THE ENGINE LOST POWER AND I HAD NO POWER BRAKES NOR POWER STEERING TO STOP. VERY BAD. I WAS ON A CITY STREET AT THE TIME. THIS IS THE SAME PROBLEM, THE RECALL R03 / NHTSA 14V-373 ADDRESSED IN 2015. THE IGNITION MODULE WAS REPLACE AT THAT TIME UNDER THE RECALL. THE REPLACEMENT FAILED. I'M PRESENTLY HAVING THE MODULE REPLACED AGAIN AT A CHRYSLER DEALER. THIS TIME AT MY EXPENSE. NOT SURE WHAT ELSE TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412871April 19, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR WOULD NOT OPEN AND WAS LOCKED IN THE CLOSED POSITION. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT YET NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 96,000.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408049April 14, 2021
POWER TRAIN, UNKNOWN OR OTHER
MY TRANSMISSION WANT MAKE MY CAR GO IN REVERSE, AND WHEN I PUT IT IN DRIVE IT WILL GO BUT FOR A LITTLE WHILE THEN IT GROWS COULD YOU GUYS HELP ME, WHAT SHOULD I DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408090April 14, 2021
AIR BAGS
MY 2015 TOWN AND COUNTRY CHRYSLER MINIVAN WAS PARKED IN A HOT GARAGE IN FLORIDA IN THE EARLY MORNING, WHEN I OBSERVED THE FRONT RIGHT SIDE PASSENGER'S HEADREST TO BE OPENED AND APPEARING TO BE FORCED FORWARD. NO ACCIDENT OR MOVING WAS INVOLVED. THERE WAS NO ACTIVITY THAT SHOULD HAVE CAUSED THE HEADREST TO DEPLOY FORWARD. I BELIEVE THIS IS PROBABLY A HEADREST THAT IS USED FOR AN ANTI WHIPLASH DEVICE IN CASE OF AN ACCIDENT. WITHOUT A DOUBT, THIS IS A SAFETY ISSUE AS ACCIDENTAL DISCHARGE OF THIS HEADREST COULD CAUSE SERIOUS INJURIES. NO INJURIES TOOK PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407976April 13, 2021
STRUCTURE:BODY
DRIVER SIDE REAR SLIDING DOOR BECAME LOCKED AND STUCK IN THE CLOSED POSITION. IT WILL NOT UNLOCK ELECTRICALLY USING ANY BUTTON INSIDE THE VEHICLE NOR WILL IT UNLOCK USING THE KEY FOB. THE DOOR LOCK CANNOT BE FORCEFULLY DISENGAGED MANUALLY EITHER. THIS CREATES A GREAT SAFETY HAZARD BECAUSE IN THE EVENT OF AN ACCIDENT, THE REAR PASSENGERS CAN EGRESS ONLY THROUGH THE RIGHT SLIDING DOOR (OR OUT THE BACK HATCH IF THEY ARE MOBILE ENOUGH TO MOVE BY THEMSELVES). THERE IS MUCH DOCUMENTATION OF THIS IN ONLINE USER FORUMS AND ON CHRYSLER'S OWN WEBSITE, THERE IS NO USER-LEVEL REPAIR OR BYPASS INFORMATION AVAILABLE. THE ONLY AVAILABLE FIX IS TO TAKE IT TO A DEALER FOR AN APPROXIMATE $1000 REPAIR CHARGE. THE VEHICLE IS UNSAFE WITHOUT BOTH SLIDING DOORS OPERATIONAL AND THE DEARTH OF INFORMATION HOW TO FIX THE ISSUE IS WORSE. OCCURRED AT APPROX. 110000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407586April 12, 2021
ENGINE
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE STARTED OVERHEATING. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT STATED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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