Chrysler Town and Country Complaints

13,570 consumer complaints on file.

#11461311April 19, 2022
ENGINE, ELECTRICAL SYSTEM
Vehicle shuts off during travel. Randomly happens. Mechanics says there is no know issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461396April 19, 2022
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR
The contact owned a 2005 Chrysler Town & Country. While driving on a country road when a truck turned in the front on the contact. The motor came through the firewall crushing his legs and trapping the contact in the vehicle. The neighbor came and pulled the contact out of the vehicle. The contact sustained blood clots in one leg and pinched nerves. The ambulance came and rushed the contact to the hospital and he was in the hospital for 15 days. A police report was filed. The fire department came and extinguished the fire. The vehicle was totaled. The contact was the only person in the vehicle. The airbag did deploy. The manufacturer was not notified of the failure. The mileage was 152,000
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11460994April 16, 2022
POWER TRAIN
Driving at 30 mph with no issue stopped at a four-way crossing. As we were starting to move across intersection the van shifted then completely lost all forward motion with no warning like it was stuck in neutral. No warning lights came on until after power train lost all power. No accident occurred but lost all forward motion. Mechanic shop says powertrain will have to be replaced. Dealership never mentioned an issue with powertrain on last visit to them for ofluid change. Did not know of recall but not sure if van is on recall list due to it sitting at the mechanic shop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461027April 16, 2022
AIR BAGS, SEATS
My son was seated in the front passenger seat on his phone. The car was parked and not on. He was waiti for for me to get in. In his words the "head rest shot out" at him. Sure enough when I entered the van the head rest was deployed. I asked him if he sat down roo hard, was jumping around, anything that the van could have confused as a Collison. He said no, he was sitting like normal waiting for me playing on his phone. And then pow!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460758April 14, 2022
ENGINE, UNKNOWN OR OTHER
Win module. Engine cuts off while driving no warning. Almost caused vehicle crash loss of power steering and total engine power
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460478April 12, 2022
UNKNOWN OR OTHER
Vehicle cuts off while driving but does not set a code.Been in three different Chrysler dealers but has not cut off with a tech at either dealership and has not set a code.Vehicle was just driven on a 3700 mile trip and did not cut off but this morning it cut off twice in our driveway..This has been happening off and on for over one year.We have spent a ton of money looking for answers.Seems to cut off while slowing down around 30-35 miles per hour..Extremely dangerous.Chrysler opened a Star Case but no answer has come forward. So very DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460515April 12, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On 4/12/2022, I attempted to open the drivers side sliding door on our 2106 Chrysler Town & Country. The door did not unlock when using the key fob or when using the unlock button on the drivers side door. I also tried manually unlocking the door but it would not unlock. Now the door is stuck in a locked state and will not open. I was unable to open the door to put my child into their car seat and therefore I would not be able to get them out of the car in an emergency. As this issue just started today (4/12/2022) I have not had a chance to get the vehicle looked at but have found many articles online that confirm that this is a re-occurring issue with this particular vehicle. There were no warning lights or any other indicators that this issue would occur. Vehicle and doors were working completely fine up until this morning (4/12/2022).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460404April 11, 2022
UNKNOWN OR OTHER
Passenger side door cannot be opened via electronic open or manually. Chrysler says this is not covered under warranty to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460405April 11, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2016 Chrysler Town and Country. The contact stated that while operating the vehicle, the warning indicating the passenger side sliding door was unlocked had displayed and the ceiling light would remain illuminated. On several occasions while driving, the sliding door erroneously opened. The vehicle was taken to the local dealer who diagnosed that the door latch was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460458April 11, 2022
AIR BAGS
There was no recall. It was an extended warranty sent to owners. We are the 2nd owner. Never recieved it. It is active head restraint x91. We spoke to chrysler they say the expiration was 11/11/2021. This is a hazard. The airbag is in the headrest. With it broken if the car us in an accident the headrest will impale the passenger. Chrysler knows this is a problem but will not extend the warranty for this issue. My vehicle is a 2010 chrysler town and country. The mileage is only 27,000. This should be covered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460288April 9, 2022
POWER TRAIN, SEAT BELTS, ENGINE
When driving my van it will chug going up hills or faster then 25mph like the transmission is slipping. The seat belt light will appear and say it's not connected when driving have to keep pushing seat belt in to get it to stop saying driver seat belt unbuckled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460007April 7, 2022
POWER TRAIN
Spouse drove to Publix store 1.6 miles from our home. After shopping she started to drive home but van would not shift out of first gear putting her at risk trying to get home. There was no warning before Transmission failed. Contacted a highly respected repair shop, Brandon Transmission, to have it looked at. Upon arrival I was told this particular transmission has a high failure rate, they have rebuilt a lot of these units. I don’t recall the exact date but it would’ve been close to 11/18/2021
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460069April 7, 2022
POWER TRAIN
While driving home from shopping, vehicle lost power and started making a high-pitched whining noise. Engine was running fine but automatic transmission would not shift. This happened on road with speed limit of 50mph and I couldn't get the vehicle to go over 20mph. No warning lamps or messages appeared on the dash and there were no symptoms of any problem prior to this event, which happened on 4/4/2022. Vehicle was towed to local licensed repair shop. They have checked vehicle out and confirmed transmission needs to be replaced at only 79,000 miles!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459886April 6, 2022
ENGINE
The contact owns a 2013 Chrysler Town and Country. The contact stated that occasionally while driving at various speeds or while the vehicle was idling, the engine would shake with the check engine warning light illuminated. The contact had taken the vehicle to several independent mechanics on multiple occasions to have the coils, spark plugs, oil pan and other vehicle parts replaced; however, the failure persisted. An independent mechanic eventually discovered that there were engine misfires in cylinders #2, #4, #6; the contact was then informed of a service bulletin that the mechanic related to the failure. The manufacturer was notified of the service bulletin and informed him that his vehicle was not covered under warranty. The contact then called the dealer and made an appointment for a diagnostic test. The vehicle had yet to be repaired. The failure mileage was 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459748April 5, 2022
AIR BAGS
My spouse was driving and the headrest air bag deployed hitting her in the back of the head. There were no warnings before it happened and the dealership said that it seems to be an issue that they are aware of but there are no recalls at this time. Since this has happened the seatbelt light is on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459169March 31, 2022
AIR BAGS
My clock spring went out which causes the air bag light to stay on and now my air bags do not work. It had been confirmed by the dealership. And it happened 3/2022
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458806March 29, 2022
UNKNOWN OR OTHER
Door locks emit a loud, annoying "buzzer sound" when locking. The locking mechanism was inspected by a repair company. The cost to repair was more expensive than we cared to pay.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458872March 29, 2022
ELECTRICAL SYSTEM
The car was turned on and 3 children were getting buckled in both rear rows of the vehicle. Within seconds the cabin was filling with smoke. An electrical fire had started from the rear charging area which is located next to the second row drivers side seat. Everyone exited with no physical injuries, although panic was experience and a new anxiety now for driving in cars. Since then I’ve read that this year Chrysler T&C has had multiple reports of similar incidences yet no recall on file.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11458580March 28, 2022
UNKNOWN OR OTHER
I’ve recently purchased this vehicle used, it had 117,000 miles when purchased. Twice in the month I have had it has it stalled out at high speeds on the interstate. Lost all power, no power steering, would not crank over. No warning lights of any potential issues prior to either instances. Not showing a check engine light after either. This could have been deadly for myself, my children. And any other driver on the road as we lost the ability to control the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458497March 27, 2022
AIR BAGS, ELECTRICAL SYSTEM
AT A STOPLIGHT THE VEHICLE COMPLETELY QUITS .. TOTALLY ..PUT IN PARK RESTART OK. THE VEHICLES AIRBAG LIGHT ON THE CONTROL PANEL AT THE END OF THE "P R N D " COMES ON WITH AN ALARM. IT REQUIRES ALL ELECTRONICS IE CLOCK TO BE RESET. HAVE NOT EXPERIENCED AT ANY OTHER SPEED EXCEPT IDLE AT A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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