Chrysler Town and Country Complaints

13,570 consumer complaints on file.

#11475297July 22, 2022
WHEELS
One or more low tire pressure sensors on my vehicle is faulty and causing the light on my dash to be illuminated although my tires are not low. I was told by my mechanic that there is a recall for this issue on 2014 Town and Country vans (which is what I have), although apparently my VIN is not included in the recall. Perhaps it should be? It will be causing the same safety issues for me as other 2014 T+C van owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475135July 21, 2022
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
The contact owns a 2014 Chrysler Town and Country. The contact stated while driving at various speeds, the vehicle lost motive power and stalled. The contact stated that the failure occurred mostly while driving over bumps on the road surface. Additionally, on several occasions the vehicle would not immediately start up. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475182July 21, 2022
Insert, Padding, Other/I am not sure
I had bought 2 graco nautilus snuglock 3-in-1 harness booster and I have used only one and had one in another car for my parents and the one I was using I had bought in Feb of this year and I went to take it out of the car to clean it and when I took the headrest off the Styrofoam also came off. I have contacted graco and they said it's ok to use but for me I feel it's unsafe as my child has autism and she has cancer. I do have pictures if you want to see them
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474702July 19, 2022
SEATS
The front passenger headrest deployed . There was no collision, did it for no reason. The plastic catches broke causing it to deploy. If this had impacted my wife’s head it could have injured her, if this happens to the drivers side while someone is driving and impacts the driver it could cause them to lose control of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474770July 19, 2022
STRUCTURE:BODY
my left sliding door just opens at any giving time i have been sitting in my house on several occasions and my neighbors ring my doorbell to tell me my door is open i get out of my vehicle and the door just opens up out of nowhere thats the left sliding door. The right sliding door makes a buzzing sound when i lock it and unlock it. suppose i have my grandchild in the back when that door just decides to open on it's own
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474498July 18, 2022
ELECTRICAL SYSTEM, STRUCTURE:BODY
Driver-side sliding passenger door cinch motor keeps activating when it is hot outside. Usually when above 85 degrees and the direct sun hitting the side of the van. Sometimes runs continually for one to two minutes. Sometimes after locking doors alarm will go off on its own. When driving down the road door ajar light and chime will come on also interior lights will flash. No issue in colder weather. Happens all summer long.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474633July 18, 2022
ELECTRICAL SYSTEM, VISIBILITY/WIPER, ENGINE
Consistent failure of the "Total Integrated Power Module" which controls so many items in the car such as windshield wipers, windshield defroster fan, exterior lighting systems, heater fan, the ability for the car to start, the horn may or may not sound and many other accessory related items. It is a very WELL KNOWN failure of these modules and they are basically un available blamed on the supply chain problems. As a result of these problems in this very well known module failure cars have become basically un-able to drive safely or not at all and sit in dealers service areas waiting for these modules to be replaced at the owners cost in most cases in excess of $1,000.00 for a part that is a known failure in design by Chrysler Corporation and their various owners (Mercedes Benz, Fiat, Stellantis) and others unknown at this time. This is against the Consumer Product Safety Commission as well as the National Highway Transportation Safety Commission to have so many defective modules that create unsafe conditions for the vehicle owners where they are concerned about their own safety as well as the safety of those they share the roads and highways with. I am along with many others asking you to look into this situation and find some kind of remedy to correct this ongoing problem for consumers and the safe operation of the vehicles that they operate on the roads of America as well as foreign countries.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474236July 16, 2022
POWER TRAIN
The transmission will not shift past 1st. I have had 3 transmissions in this vehicle and they all failed . This is a real issue . Check engine light on and shows powertrain transmission fail. We went out of town on vacation and transmission went out and vehicle would die out. It would not shift past 1st. We where scared my family and I, that we would not make it back to our state. We did not know this would be this unsafe and unable to leave our town. Let alone drive it. Please help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474305July 16, 2022
UNKNOWN OR OTHER
Both back doors will not shut properly. Left side no longer locks. SAFTY ISSUE. While driving the car the right back door will randomly start making a sound like it is trying to latch, but can’t. The interior lights will begin to come on and off. Warning lights will begin to flash with a message that reads door is opened on the dashboard message system. Looked up mechanical issue with 2014 back doors not staying closed and read hundreds of people with the same issue!!!! The problem has now started on the left side as well but never at the same time as the right side. RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474306July 16, 2022
POWER TRAIN
While driving, the van would rev up to almost 600 rpm & wasn't stopping and then the thermal light or a red light came on. We eventually got to the next exit & thought maybe it was the coolant, though we had checked it previously. It did have antifreeze in it, also, the temperature gage was not high or showing it was overheating either. After checking, we started on the road again, and the engine light was flashing and the van started to rev then lose power while we were driving on the highway it was quite scary. The thermal light was on and the engine light was flashing. We had to pull over due to the issue since it was no longer safe to drive. We ended up getting it towed & we were several hours from home. Our mechanic said he's seen this issues with the transmission on Chryslers town & country before. We can provide the Mechanic receipts to assist with support on this. We've already had to pay for a rebuilt transmission to be put in and truly shouldn't have to pay for a 20k vehicle to be fixes with less than 135k miles on it when it is well taken care of.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473021July 9, 2022
UNKNOWN OR OTHER
The transaxle has a safety defect, the can was sitting for almost a year and when the battery got changed the transaxle was warped. And it say ONA flat road...p
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473055July 9, 2022
AIR BAGS, SEATS
While driving at highway speed the front passenger side headrest deployed into its crash position. There was no collision, the vehicle was at was at highway speed. The front passenger’s head was whipped forward, causing neck pain.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473103July 9, 2022
SEATS, AIR BAGS
The driver headrest popped out and struck me in the back of the head, nearly caused me to crash. I've seen online this is a previous reported issue, however no recalls. This is very dangerous and I was traveling with me one year old...
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11472939July 8, 2022
UNKNOWN OR OTHER
Driver's side sliding door lock remains locked in the locked position. It will not unlock and will not unlock, when using the unlock button. Will not unlock manually. Unable to open using interior or exterior door handles. All other door locks operate when using unlock button. Unsafe and difficult, when handicap individuals try to exit vehicle. Unable to open in case of emergency.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472654July 7, 2022
UNKNOWN OR OTHER
The rear passenger sliding door keeps trying to actuate close, making it pop in and out. The door doesn't latch very well and has opened while driving. I try not to use it...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471290June 28, 2022
SEATS
Unprompted, the active head restraint(headrest) deployed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471424June 28, 2022
AIR BAGS, ELECTRICAL SYSTEM, SERVICE BRAKES
The contact owns a 2008 Chrysler Town and Country. The contact stated that he had received notification of NHTSA Campaign Number: 20V396000 (Air Bags). The contact took the vehicle to a dealer where they were able to replace the air bag but not the emblem. The contact then moved to Iowa where he had the emblem replaced at Kriegers Chrysler Jeep Dodge Ram (3205 US-61, Muscatine, IA 52761) under the same recall. After the emblem was replaced, the air bag warning light would intermittently appear on the instrument panel. The contact also stated that while driving at various speeds, the brakes would engage independently with the ABS and traction control warning light illuminated. The vehicle was taken to an independent mechanic who informed him that the cause of the failure was a result of a faulty air bag replacement. The dealer was notified of the failure and the contact was given an appointment for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471100June 27, 2022
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
The contact owns a 2013 Chrysler Town and Country. The contact stated while driving approximately 15 MPH uphill, the vehicle independently stopped. The vehicle was shifted into reverse(R) and the vehicle inadvertently drove forward. There were no warning lights illuminated. The vehicle was diagnosed by an independent mechanic with the check engine warning light illuminated. The mechanic replaced the fuel pump, spark plugs, and alternator. The mechanic stated there might also be a failure with the TIPM. The vehicle was also towed to another independent mechanic who diagnosed the vehicle and determined there was a failure with the fuel line connector and an abnormal clicking noise. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470829June 24, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2014 Chrysler Town and County. The contact stated that while driving approximately 5 mph, the driver’s side electronic sliding door inadvertently opened. The contact indicated that the failure had occurred on multiple occasions. The cause of the failure was not determined. The local dealer and manufacturer were notified but no assistance was offered. The contact indicated that the failure was due to the sliding door coming into contact with the electrical wires preventing the door from closing securely. The failure mileage was 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470856June 24, 2022
STRUCTURE:BODY
Right sliding door would not open, electrically or manually. Passengers where trapped inside until another door was opened for them to exit. The problem has been inspected and repaired by an authorized Chrysler dealer. There were no warnings of failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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