Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10576954April 2, 2014
ENGINE
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SEVERAL LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AS THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE TECHNICIAN DIAGNOSED THE PASS LOCK ASSEMBLY SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000 AND THE CURRENT MILEAGE WAS 60,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576962April 2, 2014
STEERING
I HAVE BEEN HAVING AN ISSUE WITH MY STEERING COLUMN IN MY IMPALA I KNOW THERE WAS A RECALL ON SOME IMPALA'S BUT WHEN I CONTACTED A LOCAL DEALER I WAS TOLD MINE WASN'T IN RECALL . YET THERE'S A POPPING NOISE IN STEERING COLUMN AND JUST RECENTLY I STARTED HAVING PROBLEMS WITH MY HIGH BEAM LIGHTS THEY WILL SWITCH TO HIGH BEAM WHENEVER I USE MY BLINKER AND I HAVE TO PUSH IN N HOLD IN THE BLINKER SWITCH FOR A FEW MINS BEFORE THE HIGH BEAM LIGHTS WILL GO OFF ! I'VE BRIGHT LIGHTED SO MANY PPL OVER THIS PROBLEM AND I FEEL VERY GUILTY IF I CAUSED SOMEONE TO CRASH OVER BRIGHT LIGHTING THEM EVEN THOUGH IT'S OUT OF MY CONTROL REALLY . PLEASE HELP ME FIND OUT IF MY CAR SHOULD BE CHECKED FOR THIS STEERING KNUCKLE RECALL BC A MECHANIC TOLD ME THAT IT SOUNDS LIKE THAT IS WHAT MAY BE THE ISSUE , THANK YOU . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576153April 1, 2014
STEERING
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED MAKING THE VEHICLE VERY DIFFICULT TO CONTROL WITHOUT WARNING. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 152,000 AND THE CURRENT MILEAGE WAS 152,970.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576248April 1, 2014
ENGINE
MY VEHICLE RECENTLY STARTED HAVING ISSUES WITH OVERHEATING. AS SOON AS IT WOULD WARM UP THE GAUGE WOULD GO THE WHOLE WAY PAST THE HOTTEST POSSIBLE TEMP ON THE DASH. MY HOT COOLANT TEMP LIGHT WOULD COME ON AND THEN I WOULD HAVE TO PULL OVER AND TURN THE CAR OFF TO LET IT COOL. I TOOK IT TO A MECHANIC WHO SAID THAT I WOULD HAVE TO REPLACE THE HEAD GASKETS AND INTAKE GASKETS. HE RESEARCHED IT AND SAID THAT HE FOUND THAT IMPALAS FROM 20003-2007 HAD PROBLEMS WITH THE ENGINES BECAUSE OF AN ADDITIVE THAT WAS PUT IN THE ENGINE. I PAID HIM OVER 1000 DOLLARS TO FIX THE ISSUE BECAUSE BEFORE I TOOK IT TO HIM I TOOK IT TO A DIFFERENT MECHANIC WHO SAID IT WAS THE RADIATOR SO I GOT THAT FIXED WHICH COST ME CLOSE TO 500 DOLLARS. SO EVEN AFTER I GOT BOTH OF THESE PROBLEMS FIXED MY CAR STILL OVERHEATS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576220April 1, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE VEHICLE WOULD SUDDENLY LOSE POWER AND STALL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE IGNITION SWITCH WAS REPLACED AND THE DEFECT WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576268April 1, 2014
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND ALL OF THE WARNING LAMPS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WERE 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576288April 1, 2014
ELECTRICAL SYSTEM
WENT OUT TO THE CAR TO START IT AND IT WOULDN'T START OR TURNOVER. THIS HAPPENED ON VARIOUS OCCASIONS. I HAD TO PUT IT IN NEUTRAL THAN SLAM IT INTO PARK AND THEN TURN THE KEY OVER. I DID THIS A COUPLE TIMES BEFORE IT FINALLY STARTED. I WAS TOLD THAT IT SOUNDED LIKE MY NEUTRAL SAFETY SWITCH BUT ANOTHER MECHANIC SAID THESE CARS DON'T HAVE NEUTRAL SAFETY SWITCHES. VERY ANNOYING ESPECIALLY WHEN YOUR ON VACATION AND FAR FROM COMFORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576275April 1, 2014
AIR BAGS
AIR BAG LIGHT APPEARS ON DASH. TOLD IT WAS A WEIGHT SENSOR IN PASSENGER SEAT. VERY EXPENSIVE TO FIX. ALSO HAVE ANOTHER CHEVY SAME THING IS HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576302April 1, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE THE CONTACT WAS DRIVING 70 MPH. THE CONTACT ATTEMPTED TO START THE VEHICLE HOWEVER, THE ANTI-THEFT SECURITY LIGHT ILLUMINATED AND PREVENTED THE VEHICLE FROM BEING STARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE CURRENT MILEAGE WAS 100,000 AND THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576370April 1, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH AND THE VEHICLE FAILED TO SHIFT INTO PARK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THERE WAS A BROKEN WIRE IN THE BTSI SOLENOID TERMINAL WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO THEN REPLACED THE SHIFTER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 71,535 AND THE CURRENT MILEAGE WAS 166,000. UPDATED 05/28/14 MA UPDATED 7/29/17*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576408April 1, 2014
STEERING
SINCE I BOUGHT THE CAR IN 2011 USED WITH 23,000 MILES ON I HAVE HAD TO HAVE TWO NEW RACKET PINION STEERING MOTORS/(UNITS) REPLACED AND IF I'M NOT MISTAKEN IT APPEARS A THIRD IS ON IT'S WAY.. THIS IS NOT IN ANY WAY THE CAR IS BEING DRIVEN. THIS IS A FLAW THAT COULD ALSO CAUSE A DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576441April 1, 2014
ELECTRICAL SYSTEM
VEHICLE SHUT OFF WHILE DRIVING , THIS HAS OCCURRED TWICE, ABLE TO DIRECT VEHICLE TO SIDE OF THE ROAD SAFELY. AT TIME HAD MULTIPLE KEYS AND ITEMS HANGING FROM KEYCHAIN. NOW DRIVE WITH JUST KEY ALONE IN IGNITION HAS NOT OCCURRED SINCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576447April 1, 2014
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
THE MALFUNCTION INDICATOR (PAGE 5-17 IN MY MANUAL) CAME ON AND THE MESSAGE WAS TO PREVENT SERIOUS DAMAGES, GO TO YOUR SERVICE STATION IMMEDIATELY. I WAS IN THE PARKING LOT OF A GROCERY STORE, AND MADE MY WAY TO THE INTERSTATE HEADING TO OUR SERVICE STATION WHEN MY CAR STOPPED DEAD IN THE MIDDLE OF INTERSTATE 485 ABOUT 3 MILES AWAY MAYBE ( ABOUT 7 MILES FROM HOME AND OUR SERVICE STATION). I WAS IN THE FAR LEFT LANE OF A MAJOR HWY THAT WAS/IS UNDER CONSTRUCTION WHEN I FELT SOMETHING UNUSUAL. I GRABBED THE STEERING WHEEL AS HARD AS I COULD BETWEEN THE CARS AND JUST MADE IT TO THE FAR RIGHT SIDE OF THIS MAJOR HIGHWAY. THE STEERING, A/C AND BRAKES WERE GONE AND THEN I REALIZED IF I DID NOTHING I WOULD HAVE BEEN RUN OVER BY THE TRUCKS ON THIS INTERSTATE. I GOT CLOSE TO THE GUARDRAIL AND COLLECTED MY WITS AND CALLED BOTH AAA AND THE CHARLOTTE NC POLICE. FORTUNATELY I DID NOT HAVE THE OPPORTUNITY TO SEE IF THE AIR BAGS WOULD HAVE GONE OFF! THE NC POLICE WERE TO COME IMMEDIATELY BUT NEVER SHOWED UP, BUT AN HOUR LATER THE AAA DRIVER CAME AND ASSISTED TO HELP ME OUT OF MY CAR INTO HIS TOW TRUCK. HE SAID TO SIT IN THE AC AND DRINK SOME WATER. IT WAS A HOT DAY IN THE CAROLINAS. NO AC, NOTHING TO DRINK AND COULD NOT OPEN MY WINDOWS. I COULD NOT OPEN MY DOOR AS CARS WHIZZED BY ME ON THE DRIVER'S SIDE. THE CAR JUST DIED. FINALLY GOT IT TOWED TO THE CHEVY SERVICE STATION AND THE REPAIRS COST (ENCLOSED) $696.84. AFTER SEEING THE EVENT ON TV I REALIZED I COULD HAVE BEEN KILLED!!!! PLEASE DO SOMETHING ABOUT HIS ISSUE, AS I HEAR ALL THE HORROR STORIES OF THE INNOCENT KILLED UPSETS ME. I WAS FORTUNATELY TO BE ABLE TO GET ME AND MY CAR OFF THE HIGHWAY WHILE CARS WHIZZED BY ON A BUSY HIGHWAY BUT HOW MANY HAVEN'T. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576466April 1, 2014
FUEL SYSTEM, GASOLINE, ENGINE, POWER TRAIN
WHEN THE IMPALA IS AT NORMAL OPERATING TEMPERATURE THE ENGINE DIES WHEN YOU REMOVE YOUR FOOT OFF THE ACCELERATOR AS WHEN APPROACHING A STOP SIGN . IF THE ENGINE HAS NOT REACHED NORMAL OPERATING TEMPERATURE THIS DOES NOT OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576459April 1, 2014
ELECTRICAL SYSTEM
WE BOUGHT A CHEVROLET IMPALA NEW IN 2001. WITHIN THREE YEARS WE EXPERIENCED INTERMITTENT SHUTDOWNS OF THE CAR. SEVERAL TIMES THE AUTO JUST QUIT ON EXPRESSWAYS, BUT GETTING OVER TO THE SIDE OF THE ROAD WE WOULD TURN THE KEY OFF AND THEN IT WOULD START PERFECTLY. THIS OCCURRED PERHAPS 5 TIMES IN THE FOLLOWING 3-4 YEARS. IT WAS A DANGEROUS SITUATION. FINALLY WE TOOK IT IN TO THE DEALERSHIP WHERE THEY HAD IT FOR 5 DAYS FINDING NOTHING WRONG. WE STARTED CALLING MECHANICS, CONTACTED GENERAL MOTORS EXECUTIVE OFFICES (AN AMY GREEN) AND OTHER SOURCES. SEVERAL MECHANICS INFORMED ME TO HAVE THE CRANKSHAFT SENSOR REPLACED. I "FORCED" THE DEALERSHIP TO REPLACE IT AND HAVE NOT HAD A PROBLEM SINCE. THIS WAS A DANGEROUS SITUATION AS A SHUT DOWN AT HIGH SPEEDS A SCARY PROPOSITION. WITH ALL OF GM'S CURRENT (2014) HANDLING OF DANGEROUS SITUATIONS, WE THOUGHT IT TIME TO COMMENT ON THIS ONE. OF COURSE ALL THIS GM WORK WAS AT OUR EXPENSE. I FOOLISHLY BOUGHT A NEW 2006 CHEV. DIESEL 2500 PICKUP AND HAD THE WHOLE BACK BRAKING SYSTEM RUST UP WITHIN 3 YEARS, BUT THAT'S A DIFFERENT STORY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576122April 1, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED WHILE STARTING THE VEHICLE THE KEY FAILED TO TURN UNTIL AFTER NUMEROUS ATTEMPTS. THE FAILURE RECURRED TWICE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575789March 31, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT HE ATTEMPTED TO TURN THE VEHICLE OFF BUT WHEN HE REMOVED THE KEY, THE ENGINE REMAINED ON. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 81,483. UPDATED 5/29/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575804March 31, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA VIN #[XXX]. THE CONTACT STATED WHILE DRIVING THE VEHICLE INCREASED AND DECREASED IN SPEED WITH OUT NO CONTROL. THE CONTACT MENTIONED THAT THE SPEED REDUCE SERVICE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DIAGNOSED WITH A THROTTLE BODY DEFECT. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE WAS 27,800. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575810March 31, 2014
ELECTRICAL SYSTEM
I WENT OUT TO START MY IMPALA TO GET READY FOR WORK. UNLOCK MY DOORS AS I NORMALLY DO, AND PROCEED TO START THE CAR. IT IS THE CHEVY KEY THAT COMES WITH THE CAR. ANYWAY, I TURN THE KEY AND NOTHING, ALL I GET ON MY DASH IS THE FLASHING SECURITY LIGHT. SO I WENT BACK INSIDE AND DONE SOME RESEARCH WHILE ON THE PHONE WITH MY SUPERVISOR LETTING HIM KNOW THAT I WAS GOING TO BE LATE. TURNS OUT, THIS IS A COMMON PROBLEM WITH THE IMPALA OF MY BODY STYLE, THE IGNITION SWITCH OR THE PASS LOCK MODULE. VERY INCONVENIENT, THIS IS THE 5TH OR 6TH TIME THIS HAS HAPPENED, REALLY HURTS WHEN YOU HAVE KIDS WITH YOU AND ITS HOT OR COLD OUTSIDE. THIS ISSUE NEEDS TO BE LOOKED INTO! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575890March 31, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, HE ATTEMPTED TO DECELERATE BUT THE ENGINE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala